Alpega TMS

Kommentare: The overall experience has been great. Executives have been of great support during the implementation phase of the software. It has allowed us for smoothly transitioning all the parts of the delivery process over this tool.

Vorteile: ITs easy to use and provides visibility to all stakeholders. Furthermore, it reduces our work as it links the company make the delivery and the team internally who receives it.

Nachteile: That it is not capable to report multiple shipments under one delivery

Kommentare: We use just the Call-Off product now, but looking at the TMS product also.
Excellent Support in the U.S.

Vorteile: ease of use for shippers and carriers
information organized in a logical format
great visibility
filter function helps manage shipments

Nachteile: system goes down and that creates major issues, all visibility is lost, don't know what tenders went through and what didn't.
Every day there are Error messages meaning a problem with someone's call-off, I receive all errors (Roquette sites all over the world). Would be great if we could see only U.S. call-off errors.

Kommentare: Alpega(Transwide) has given me a good experience. It is user friendly and allows my company to conduct business in the manner it needs to, to best serve our customers. The customer service team in Pittsburgh is always willing to help, and make it a priority to help find ways to make the system work more for our needs. CSR is always on top of finding solutions, and if she doesn't know the answer she makes sure to search one and get back to us.

Vorteile: This software makes it easier for my department to conduct business. It gives a line of communication between our customer service department and truckers in order to ensure the customer is getting their shipments. It is eye appealing and user friendly.

Nachteile: The notifications are sometimes delayed, on when they are going to have outages.

Kommentare: Controlling daily trucks is greatly organized, just needs to be updated.

Vorteile: Organized, informational, Changeable, Very User friendly.

Nachteile: Slow, Too many steps, Have to click too many pages to get what information is needed.
Needs to have quick access to Daily Schedule upon logging in.
Needs to be faster at loading up pages.
It would be nice to have an App on phones for easy logging on delivery times and or changes.

Kommentare: We choose a solution that offered more than we needed, and therefore we had to abandon it.

Vorteile: Very comprehensive solution, offered dock scheduling and inter-company organization on an advanced level

Nachteile: Difficult to navigate and tailor to needs of particular business