Wer verwendet VBO Tickets?
Feine und darstellende Kunst, Comedy und Improvisation, Konzerte und Festivals, kollegiale und akademische, Unternehmen und Konferenzen. Wir haben ein tiefes Verständnis von Deinen Bedürfnissen und wie man ihnen helfen kann, zu gedeihen.
Was ist VBO Tickets?
VBO Tickets ist eine Event- und Ticketing-Plattform, um Organisationen zu helfen, zu gedeihen! Unsere White-Label-All-in-One-Lösung ist vollständig Cloud-basierte und mobil kompatibel und bettet sich einfach in Deine bestehende Website und Facebook-Seite ein. Unsere Online-und Box Office Lösungen decken Veranstaltungen, Veranstaltungsorte, Ticketing, Spenden, Mitgliedschaften, Abonnements, Registrierung und Merchandise Verkäufe ab. Unsere Technologie beinhaltet Plugins, Widgets, Smart-Buttons und Hunderte von nützlichen Funktionen für praktisch jede Branche.
VBO Tickets – Details
VBO Tickets – Preisübersicht
VBO Tickets bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für VBO Tickets findest du unten.
VBO Tickets Funktionen
VBO Tickets – Nutzerbewertungen
Zeigt 5 von 76 Nutzerbewertungen
Bewertet am 4.6.2019
A Symphony of value
Kommentare: Our experience with VBO has been outstanding! VBO has dramatically transformed our ticketing from a manual system. Not only can our patrons see and easily buy online, but we have complete control allowing dynamic pricing. We also have real-time information about who is buy and what is being purchased, critical needs to allow meaningful patron analysis.
Vorteile: We were looking for an affordable, clean, cloud-based ticketing solution. We needed to be able to let our patrons choose specific reserve seating and also enable staff to manage box office and season subscriptions. I especially like the fact that cost is entirely transactional with no upfront fees, no annual subscription or added training costs or support costs. I've also been happily surprised with the outstanding online and phone support.
Nachteile: Onboarding was a bit difficult as there was limited formal training. However, the online tutorials are good and online/phone support is exceptional. My primary issue with the platform is what it doesn't do. While it allows basic, online donations, it is far from an integrated donor platform. As a result, we have to maintain multiple platforms to accomplish all our tasks. However, I feel that is a very reasonable compromise for the value/price of the platform. There are also limits on the visual product; seating charts are good but could be presented in a stronger, more patron oriented manner such as using a visual picture of the auditorium and allowing a patron to click on a specific section.
Bewertet am 3.6.2019
Great for traditional theaters, not versatile enough for ad-hoc performances
Kommentare: The system is reliable and solid in what it does. Support does their best to help you find workarounds for non-traditional theaters, but are unwilling to consider enhancement requests without paying for the development. My one actual technical issue (notifications of credit card failure self-dismissed to quickly for the user to read) has been pretty much ignored. I recommended VBO for my local community theater, even with all of that because it does work well for that model. It absolutely is a bear for the rest of us (I run an improv theater).
Vorteile: The interface is generally easy to navigate and figure out on your own. There are so many useful features, it can feel a bit cluttered, but once one learns the process, it handles every aspect of selling. The API is nice for embedding on your own site.
Nachteile: The entire process — from setup to event management to the API — is centered around multiple performances of one run (show), as per a traditional theater. Setting up one-off shows and shows that run continuously is much more of a burden to maintain. Ad-hoc shows, especially, require that you set up a completely new event, including reminder emails, ticket setup, etc. even if that info doesn't change from show to show. Copying events does not copy all the pertinent information, such as event images. Setting up event dates under one event for ad-hoc shows is cumbersome because the API and the dashboard group them all together.
Antwort des Softwareanbieters
von VBO Tickets an 4.6.2019
Hi Carey. Thank you for taking the time to review VBO Tickets so thoroughly. We really appreciate it. We've put a significant amount of time and work into our system for the multitude of features and functionality it provides. In fact, we're always getting feature requests and do our best to gauge the usefulness to all of our clients and prioritize development.
We realize that ad-hoc shows like those at your improv theatre may require a unique approach. In fact, nearly 30% of our clientele are improv theatres. We offer many features with improv and comedy clubs in mind, such as recurring events with a scheduler, copying ticket setup for a new event date, a patron rewards program, global automated messaging for events, and much more.
Your business and the fact that you've recommended us to local theatres, is truly appreciated. Thank you!
Bewertet am 4.6.2019
VBO makes our ticketing accessible to all
Kommentare: We aren’t entirely volunteer Ronn community theater organization. Our board, members, and patrons range in age from five years old to 90 years old. Our biggest fear was having our retired Ticket ladies be able to understand the software and still sell tickets, and our customers being able to transition to an online sale. We have had A fantastic experience with this transition and it has only become easier for us to bring our shows to the community.
Vorteile: VBO has the best support and most flexible solution to meet all of our ticketing and registration needs. After evaluating numerous Solutions, but ease-of-use during set up all the way through the user experience has been a game changer for us. We went from selling 80% of our tickets In person or at the door to selling 95% of our tickets online. This helps us forecast revenue, understand the number of volunteers we will need at events, And communicate easily with our ticket buyers before and after events. Our ticket sales have increased dramatically over the past two years
Nachteile: After selling well over 30,000 tickets a year the number of complaints from users or ticket buyers have been able to be counted on two hands. Usually the complaint is that they don’t know how to scroll down to put the tickets in the cart. That has literally been the only complaint and it happened about 10 times.
Bewertet am 16.12.2016
They need to provide a manual
Kommentare: Customer service was excellent and always available and very much appreciated by me, a not so tech savvy person. But, the website feature access is not intuitive and requires a lot of instruction as to why one should click that to get that report. Other than calling in there are no on-site instructions on how to do specific things. I would use the company again but will need a manual.
Antwort des Softwareanbieters
von VBO an 16.12.2016
Thank you for your response. We are adding new video tutorials and content to our knowledge base weekly. If there is general video that you think should be prioritized. please let us know.
I would add, that because your event is one time per year, it can be difficult to go away from our system and come back a year later without some retraining. The good news, is that this information will continue to be updated and expanded. Please let us know if there is anything further we can do to help you.
Bewertet am 3.6.2019
Farimont Opera House Review
Kommentare: We are saving time and giving the customers a chance to go online to purchase tickets themselves. Before it was call/ stop in only and recorded on paper.
Vorteile: I like that we have the ability to use an online ticketing system, it has made our work so much easier.
Nachteile: Sometimes when I have selected tickets and I go to apply the customer to the tickets, it essentially locks the tickets and we have to go reclaim them one by one, which can be time consuming if they are buying multiple tickets.