MagHub

MagHub

von Aysling

Wer verwendet MagHub?

B2B or B2C Media Publishers with multiple publications and services.

Was ist MagHub?

MagHub is an innovative, adaptive CRM/ERP and publishing workflow tool that helps you improve your media business whether print or digital. Based in the cloud, MagHub is easy to deploy, use, and manage. MagHub is the only media publication CRM/ERP and publishing tool that any publisher needs to run a successful business.

MagHub – Details

Aysling

http://www.aysling.com

Gegründet 2009

MagHub – Preisübersicht

MagHub ist verfügbar ab 60,00 $/Monat. MagHub bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für MagHub findest du unten.

Startpreis

60,00 $/Monat

Preisinformationen

Plus Startup Fees

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

MagHub Funktionen

Verlagssoftware
Bücher
Content-Management
Kampagnenmanagement
Kataloge
Layout und Design
Newsletter
Werbemanagement
Zeitschriften
Zeitungen
Zirkulationsmanagement

MagHub – Nutzerbewertungen

Zeigt 5 von 25 Nutzerbewertungen

Gesamt
4.5/5
Benutzerfreundlichkeit
4.2/5
Kundenservice
4.8/5
Funktionen
4.1/5
Preis-Leistungs-Verhältnis
4.4/5

Excellent Customer Service

Bewertet am 20.2.2019
Amy C.
Marketing Director
Verlagswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We love being able to track our sales issue to issue. We have definitely benefitted from having MagHub because more of our tasks can be automated through MagHub than with our old software. We love having a Client Center portal, even though it's been a challenge to get all of our customers to use it. The ones that do use it love it, and it most definitely makes our job easier when they do!

Vorteile: I like the live chat feature most. Because we're always finding new things the software can do for us, it's helpful to have someone answer a quick question through live chat. Everyone is super friendly and accommodating. If the question is too complex for live chat, and I end up filling out a feature request or problem ticket, I always have a satisfactory follow-up.

Nachteile: We just recently started using the Subscriber section of the software (about 6 months or so ago). Adding and invoicing new subscriptions is a multi-step process which is somewhat tedious. Also, we would love more customization of subscription invoices. Right now, if someone purchases more than one subscription (such as their own plus gifts), they have to receive multiple invoices instead of one invoice for their purchase. This is super irritating and creates more work on our end.

Antwort des Softwareanbieters

von Aysling an 26.2.2019

Thank you for your positive remark! Our support team is what sets up apart from everyone else. We pride ourselves in offering more avenues for our clients to chat with our U.S. based support team. Keep an eye out for the subscriptions sections, as we are constantly adding tweaks/improvements to make the process easier for everyone.

Changing to the MagHub platform is the best thing we have ever done for our publishing division!

Bewertet am 27.3.2018
Poppy B.
Publisher
Verlagswesen, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: In addition to everything already stated, the switch to MagHub has helped us to cut the costs associated with using two different programs. It has also become a huge time saver for our accounting department.

Vorteile: Ease of use and having everything in one database is wonderful; the fact that we have combined what we previously had with Pre1 and QuickFill has streamlined the process and made it extremely efficient. Above all, being able to access circulation and advertising info in one place is key for me as a publisher. And I can count on the info being right with MagHub. On the circulation side of the business, renewals have become easier with MagHub. Tracking and handling group subscriptions is also a big plus for us now since it was very difficult to handle these subscribers with our old system. We are able to easily see our print vs. digital subscribers, and comp subscriptions for our prime advertisers are now also easy to track as well. Billing advertisers through MagHub is also a big plus for us. Whereas our accounting department previously had to use a separate accounting system to manually bill and send invoices with the USPS, we can now upload ads into MagBuilder and email them out to clients. This has been an incredible time saver! The biggest plus for us has been customer support! With MagHub we are never left hanging for days or weeks to resolve an issue. Live Chat is wonderful. And if for some reason they cannot answer our question immediately, it is kicked up to a higher level and we have a response within 24 hours. Moreover, the MagHub team was able to customize a lot of the initial setup for us which was a big factor in making this change.

Nachteile: There have been very few negative issues with making the move to MagHub. Our biggest challenge was that we sell many books, articles, and other specialty items on our website. While there was no way to handle these sales initially, MagHub was able to set up a great system for us whereby we can now track everything we sell and who we sell it to.

Antwort des Softwareanbieters

von Aysling an 11.7.2018

Good afternoon Poppy,

Thank you for your expansive review of MagHub! Also, we are glad that MagHub was able to fit your unique needs of books, articles, and other specialty items; as we always tell our clients, MagHub is made by you, for you.

MagHub Marketing Team

MagHub

Bewertet am 24.1.2020
Genay G.
Accounting and Office Manager
Verlagswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: While we have our struggles with how things are set up and running with the system, the team at MagHub is actively working to make changes and listen to feedback from our team on what's needed.

Vorteile: The potential for our entire team, from sales to production through to billing, can work in one system and have access to real-time information.

Nachteile: Not all aspects of the system are user friendly and ready to go for all of our team.

Antwort des Softwareanbieters

von Aysling an 27.1.2020

Hi there,

Thank you for your review of MagHub. As you mentioned in the Pros section, MagHub has been built to integrate all departments into one system, preventing double-entry and additional software costs, while improving overall usability for the entire team. We appreciate your comment that our team has been actively making changes in the system for our client's needs, and we have more to go. We hope over the next few releases you see our user-experience increase; however, as always we're always a Live Chat, Feature Request, or Support Ticket away.

Great Features, Ease of use means workflow efficiency

Bewertet am 27.11.2019
Todd S.
COO
Verlagswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Maghub is a one stop program for us. I don't have to go out and find different programs to run different areas of the business. I especially like the team of developers that continually improve the features and really jump in when there are new requests to develop. This helps keep the business moving.

Vorteile: The well rounded software that allows us to use the same system and information to flow from prospecting to ad sales to collecting materials to page planning, billing and collections. Maghub also allows our Editorial teams to track the assignments, costs and payments to freelancers or internal employees. the software also allows us to maintain our Circulation and Distribution lists as well. since all the information is in the same system, we reach maximum communication thru out the organization efficiently.

Nachteile: Documentation of features and settings. The documentation doesn't tell you how settings may effect things in the future.

Antwort des Softwareanbieters

von Aysling an 2.12.2019

Thank you for your thorough review of MagHub! Our product was designed to do exactly what your company is successfully using it for; integrating all of your moving parts (departments) into one system. Regarding our Help Center, we're in the process of updating our entire service. In the coming months, look forward to a redesigned Help Center that is more precise, updated, and easier to follow than ever before!

MagHub is not worth the time and money

Bewertet am 3.12.2019
Lisa C.
Director of Sales
Verlagswesen, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
2/5
Gesamt
1/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We haven't solved any of our current procedural problems. The system takes longer and costs too much money

Vorteile: Not much. However, the technical support is very involved with trying to solve your problems in a timely manner.

Nachteile: Too technical. Too many ways to achieve one outcome that makes it terribly confusing. Too analytical for selling. Sales is a relationship built with your client. This makes the salesperson a telemarketing robot and that never achieves high sales results.

Antwort des Softwareanbieters

von Aysling an 4.12.2019

Hi there, thank you for your review of MagHub. We will be reaching out today to see how we can make sure MagHub assists with your current procedural problems. We're glad our support team has been responsive, and we have no doubt our system will better assist your salesperson's day to day activities.