Wer nutzt diese Software?
B2B or B2C Media Publishers with multiple publications and services.
Durchschnittliche Bewertung21 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Startpreis $60/Monat
- Preisinformationen Plus Startup Fees
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support währen der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2013
MagHub is an innovative, adaptive CRM/ERP and publishing workflow tool that helps you improve your media business whether print or digital. Based in the cloud, MagHub is easy to deploy, use, and manage. MagHub is the only media publication CRM/ERP and publishing tool that any publisher needs to run a successful business.
Die hilfreichsten Reviews für MagHub
Bewertet am 27.3.2018
Changing to the MagHub platform is the best thing we have ever done for our publishing division!
Kommentare: In addition to everything already stated, the switch to MagHub has helped us to cut the costs associated with using two different programs. It has also become a huge time saver for our accounting department.
Vorteile: Ease of use and having everything in one database is wonderful; the fact that we have combined what we previously had with Pre1 and QuickFill has streamlined the process and made it extremely efficient. Above all, being able to access circulation and advertising info in one place is key for me as a publisher. And I can count on the info being right with MagHub. On the circulation side of the business, renewals have become easier with MagHub. Tracking and handling group subscriptions is also a big plus for us now since it was very difficult to handle these subscribers with our old system. We are able to easily see our print vs. digital subscribers, and comp subscriptions for our prime advertisers are now also easy to track as well. Billing advertisers through MagHub is also a big plus for us. Whereas our accounting department previously had to use a separate accounting system to manually bill and send invoices with the USPS, we can now upload ads into MagBuilder and email them out to clients. This has been an incredible time saver! The biggest plus for us has been customer support! With MagHub we are never left hanging for days or weeks to resolve an issue. Live Chat is wonderful. And if for some reason they cannot answer our question immediately, it is kicked up to a higher level and we have a response within 24 hours. Moreover, the MagHub team was able to customize a lot of the initial setup for us which was a big factor in making this change.
Nachteile: There have been very few negative issues with making the move to MagHub. Our biggest challenge was that we sell many books, articles, and other specialty items on our website. While there was no way to handle these sales initially, MagHub was able to set up a great system for us whereby we can now track everything we sell and who we sell it to.
Antwort des Softwareanbieters
von Aysling an 11.7.2018
Good afternoon Poppy,
Thank you for your expansive review of MagHub! Also, we are glad that MagHub was able to fit your unique needs of books, articles, and other specialty items; as we always tell our clients, MagHub is made by you, for you.
MagHub Marketing Team
Bewertet am 20.2.2019
Excellent Customer Service
Kommentare: We love being able to track our sales issue to issue. We have definitely benefitted from having MagHub because more of our tasks can be automated through MagHub than with our old software. We love having a Client Center portal, even though it's been a challenge to get all of our customers to use it. The ones that do use it love it, and it most definitely makes our job easier when they do!
Vorteile: I like the live chat feature most. Because we're always finding new things the software can do for us, it's helpful to have someone answer a quick question through live chat. Everyone is super friendly and accommodating. If the question is too complex for live chat, and I end up filling out a feature request or problem ticket, I always have a satisfactory follow-up.
Nachteile: We just recently started using the Subscriber section of the software (about 6 months or so ago). Adding and invoicing new subscriptions is a multi-step process which is somewhat tedious. Also, we would love more customization of subscription invoices. Right now, if someone purchases more than one subscription (such as their own plus gifts), they have to receive multiple invoices instead of one invoice for their purchase. This is super irritating and creates more work on our end.
Antwort des Softwareanbieters
von Aysling an 26.2.2019
Thank you for your positive remark! Our support team is what sets up apart from everyone else. We pride ourselves in offering more avenues for our clients to chat with our U.S. based support team. Keep an eye out for the subscriptions sections, as we are constantly adding tweaks/improvements to make the process easier for everyone.