FireDrum Email Marketing

von FireDrum Email Marketing

Wer verwendet FireDrum Email Marketing?

FireDrum is valuable to businesses that target B2B and B2C, businesses that need to manage multiple locations, or other agencies that need a tool they can use to manage their clients email campaigns.

Was ist FireDrum Email Marketing?

FireDrum is the best value in the industry, providing affordable yet powerful email marketing solutions for businesses & organizations of any size, from do-it-yourself to white label or fully managed services. Our platform combines our easy-to-use drag and drop Email Studio, intuitive campaign automation tools and industry best customer support.

FireDrum Email Marketing – Details

FireDrum Email Marketing

http://firedrum.com

Gegründet 1999

FireDrum Email Marketing – Kostenübersicht

FireDrum Email Marketing bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von FireDrum Email Marketing ist ab 4,00 $/Monat verfügbar.

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Startpreis

4,00 $/Monat

Preisinformationen

Free to try! Price is based on number of unique contacts.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

FireDrum Email Marketing Funktionen

E-Mail Marketing Software
A/B-Tests
Abonnenten-Management
Automatische Antworten
Berichterstattung / Analyse
Bildbibliothek
CAN SPAM-Compliance
Drip-Kampagnen
Dynamische Inhalte
Ereignisgesteuerte E-Mail
Kundenbefragungen
Listen-Management
Mobil-ootimierte E-Mails
Vorlagen-Management
WYSIWYG-Email-Editor
Zielseiten / Web-Formulare

FireDrum Email Marketing – Nutzerbewertungen

Zeigt 5 von 210 Nutzerbewertungen

Gesamt
4,5/5
Benutzerfreundlichkeit
4,3/5
Kundenservice
4,5/5
Funktionen
4,3/5
Preis-Leistungs-Verhältnis
4,4/5
Eric B.
President
Grafikdesign, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.9.2018

"Ease of Use"

Kommentare: Simple to send out newsletters whether you have 100 subscribers or 25,000. Their stats dashboard makes it easy to keep up with things, especially what subscribers are most interested in. We have had an excellent experience with this company.

Vorteile: I have been using Firedrum Email Marketing for quite awhile. The online software used to be somewhat difficult to work with but the people at Firedrum have made it mush easier to use and more simplistic. They have cut my time sending out our newsletters substantially by consistently upgrading their software. I am very pleased with their ability to keep their service on the cutting edge. I would highly recommend them.

Nachteile: How difficult the software used to be but it is not any longer. I have absolutely no cons to list for their service.

Antwort des Softwareanbieters

von FireDrum Email Marketing an 27.9.2018

Thank you, Eric,

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs!

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

  • Quelle des Nutzers 
  • Bewertet am 25.9.2018
Alexander P.
IT Manager
Verlagswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    8/10
  • Quelle des Nutzers 
  • Bewertet am 30.1.2017

"Firedrum's Email Product, Customer Service and Personal Experience"

Kommentare: Firedrum has a great interface. You can bulk import with duplicate detection. You can either use the drag and drop interface (which is easy for an absolute beginner), use a WYSIWYG editor, or upload traditional HTML upload for email gurus. They have Email on Acid to help work out email client compatibility issues. (Not every emails show the same depending upon the code.) They do a preliminary spam check with Spam Assassin with notes on how to lower your spam score. One can send test emails. Once you have your email ready, you can schedule an email, automatically resend and integrate into social media like Faceook. You do have the option to setup RSS to send email and use Google Analytics to track engagement. Regarding customer support, they have a chat service and phone service. I have found chat service faster and easier since I am already in the Firedrum portal when I have a question. I have used the phone service about 3 times during the our company's use. No problems. They do listen to their customers. They had Email on Acid and then stopped. I requested the feature back. During their revamp of the product, they brought it back. Overall, I am happy with the product. We use it for a white-label for our various magazines and newspapers. I am on the technical side and find it easy to use. We do have sales reps, who are not and don't have a problem with the drag and drop. They used to charge per account and now charge per email address block. It looks like everyone is now using that convention. It is a small company in comparison to Constant Contact and MailChimp, so you get to actual know people on a first name basis. They have been around a while and don't foresee them going anywhere. Both Firedrum and our company are in Phoenix, so it is good to know that we are helping local businesses (If you care about that sort of thing.)

Vorteile: I like Email Acid and the Spam Assassin filter.

Nachteile: If the RSS feed was easier to use. Right now it requires someone to code something. While Firedrum does offer a service to do it for you for a fee, it should be easier to use. Even if you do something just for WordPress, it would be progress.

Antwort des Softwareanbieters

von FireDrum Email Marketing an 3.2.2017

Hi Alexander,

It's a pleasure to work with the team at Times Media Group. Always feel free to reach out if you need any help, or feedback on your email marketing campaigns.

Best regards,
Daniel Anzalone
FireDrum Email Marketin

  • Quelle des Nutzers 
  • Bewertet am 30.1.2017
Moses K.
android app developer
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    3/5
  • Wahrscheinlichkeit der Weiterempfehlung
    4/10
  • Quelle des Nutzers 
  • Bewertet am 20.5.2018

"Signing up to FireDrum and setting up an email campaign is as seamless and painless as I hoped"

Kommentare: Ease of sending out emails without much hustle.
It is very easy to manually add lists or to import from third party sites
There are a number of customer care channels that really reduces time spent looking for solutions to problems
FireDrum is generally a good and affordable service.

Vorteile: I loved the fact that they offer email templates to ease the creation of email accounts. The delivery rate on our emails was quite satisfactory with the majority of them getting past spam filters.
The tutorials that appeared when setting up campaigns were well timed, helpful and non-intrusive.
The animated drag drop and preview features really helped the non technical members of the team create professional looking emails within a really short time.
The last page where one has to confirm details before publication is a nice touch that I haven't seen in many competing services. It helped us make sure that all details were in order, a lot of mistakes were found and corrected in this final page

Nachteile: the dashboard is quite cluttered making it hard for a new user to know what they should be focusing on.
The bright red bars at the top and bottom of the page aren't exactly visually appealing. I feel that the messages being portrayed in these red bands could be done with a pop up on the site or sent as a form of notification email.
While the functionality of the service is on point, the UI badly needs a makeover.
I would have loved the free plan to have a higher sending limit. 100 is too low when you consider competitors in the space

  • Quelle des Nutzers 
  • Bewertet am 20.5.2018
Betty W.
Owner
Bildungsmanagement, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.9.2018

"FireDrum Took My Marketing to the Next Level"

Kommentare: I use Outlook and you can't send out to over 50 contacts at a time. I have grown to nearly 600 contacts and need to be able to do my marketing effortlessly and FireDrum does that for me. Also, I own a real estate licensing school and tell all my students about FireDrum... hope you are getting a lot of business.

Vorteile: I like that my campaigns are always available to change for the next class I am offering. I very seldom have to create a new one. However, now that I know how to create them, I can do so in very little time.

Nachteile: It is not the software... it is the lack of customer service on the weekends. A a sole proprietor I often set my marketing up on the weekends and if things go a wry I have to wait for help. Maybe that has changed because, frankly I haven't have any issues for some time now. On the upside of that, once issues are discovered they are correctly quickly.

Antwort des Softwareanbieters

von FireDrum Email Marketing an 27.9.2018

Thank you, Betty,

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! I am sorry to hear about the lack of service on the weekend and I wanted to let you know that I will mention this to the support team.

I also wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

  • Quelle des Nutzers 
  • Bewertet am 25.9.2018
Timarie M.
Chief Strategist
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 25.9.2018

"Been using FireDrum for over 10 years and they are best practices!"

Kommentare: What a fantastic team! the entire support staff, FireDrum goes above and beyond to make sure my team and I are satisfied and that any problems we face are addressed and rectified within 24 hours. We really couldn't ask for a better partner.

Vorteile: Our agency uses FireDrum as a solution for many of our in-house clients and we do so with complete confidence. We like that we have the choice of a DIY method or a fully managed, customized service and we can adapt for each of our clients based upon their respective needs/wishes. Additionally, the fact that FireDrum continues to add functionality and value to its software just allows us to pass that value onto our clients. It's not just another email marketing platform...it is so much more. As an example, we now have the ability to implement automated drip campaigns! FireDrum does not disappoint, and the affordability makes it an even smarter choice for us all.

Nachteile: I think some parts of it aren't labeled logically, but I also feel that is a personal preference.

Antwort des Softwareanbieters

von FireDrum Email Marketing an 27.9.2018

Thank you, Timarie!

We are so happy to hear that you've had a positive experience with us! We hope that you can use FireDrum for all of your marketing needs.

I wanted to let you know that I'm currently scheduling account reviews to help with open rates, clicks, and deliverability. I'd love to help your clients succeed.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

  • Quelle des Nutzers 
  • Bewertet am 25.9.2018