Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Actionstep?

Actionstep ist ein All-in-one-Managementsystem für Juristen. Actionstep wurde speziell für den Einsatz in der Cloud entwickelt, wobei die Automatisierung im Mittelpunkt steht, und nutzt den Workflow, um Ablenkungen für Administratoren zu beseitigen und juristisches Arbeiten zu organisieren. Dies gibt Anwält*innen mehr Zeit, um zuzuhören, sich zu engagieren und für die Klient*innen einen Unterschied zu machen – jeden Tag. Mit Actionstep können Unternehmen mit einem flexiblen System für Unternehmen aller Größen und Kanzleien wachsen. Das Outlook-Add-in für Microsoft 365 von Actionstep ist eine umfassende Software für Kanzleimanagementsysteme.

Wer verwendet Actionstep?

Für unternehmensorientierte Anwaltskanzleien, die ihre Arbeitsweise vereinfachen, ihre kanzleispezifischen Prozesse automatisieren und ihre Rechtsleistungen optimieren möchten.

Du bist nicht sicher, ob Actionstep das Richtige ist? Mit einer beliebten Alternative vergleichen

Actionstep

Actionstep

4,3 (129)
89,00 $
Monat
Kostenlose Version
Kostenlose Testversion
72
24
3,9 (129)
4,0 (129)
3,9 (129)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
11,00 $
Monat
Kostenlose Version
Kostenlose Testversion
117
17
4,5 (399)
4,4 (399)
4,4 (399)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

Weitere gute Alternativen zu Actionstep

ActiveCollab
Am besten bewertete Funktionen
Aufgabenmanagement
Projektplanung/Terminierung
Werkzeuge zur Zusammenarbeit
PracticePanther Legal Software
Am besten bewertete Funktionen
Abrechnung & Rechnungsstellung
Für Juristen
Zeitverfolgung
MyCase
Am besten bewertete Funktionen
Abrechnung & Rechnungsstellung
Kundenmanagement
Rechtsfall-Management
Rocket Matter
Am besten bewertete Funktionen
Abrechenbare & nicht abrechenbare Stunden
Abrechnung & Rechnungsstellung
Online-Zeiterfassung
Amicus Attorney
Am besten bewertete Funktionen
Dokumentenmanagement
Rechtsfall-Management
Zeitverfolgung
Cleo Integration Cloud
Am besten bewertete Funktionen
AS2-Protokoll
Elektronischer Datenaustausch
Mehrfache Format-Unterstützung
Smokeball
Am besten bewertete Funktionen
Archivierung & Aufbewahrung
Dokumentenerstellung
Dokumentenspeicher
Salesforce Sales Cloud
Am besten bewertete Funktionen
Für Vertriebsteams/ -organisationen
Gemeinsame Kontakte
Kundennachverfolgung
CosmoLex
Am besten bewertete Funktionen
Abrechnung & Rechnungsstellung
Finanzberichterstattung
Zeitverfolgung

Bewertungen über Actionstep

Durchschnittliche Bewertung

Gesamt
4,3
Benutzerfreundlichkeit
3,9
Kundenservice
3,9
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,0

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
52%
4
33%
3
9%
2
3%
1
3%
Daniel Danny
Daniel Danny
Principal Legal Director in Australien
Verifizierter Nutzer auf LinkedIn
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Stick with it - it's amazing

5,0 vor 4 Jahren

Kommentare: Overall, it has been fantastic. [SENSITIVE CONTENT HIDDEN] was incredibly helpful, easy going, and keen to answer my questions. [SENSITIVE CONTENT HIDDEN] also incredibly knowledgeable and honest in his suggestions, I think he was one of the main reasons I decided to proceed with Actionstep - and I am very happy with that decision.

Vorteile:

The features and functionality built in to Actionstep are amazing. This is a company that actually understands legal practice and legal software. I am impressed that Actionstep offer features that should be standard in every legal software, but aren't always included.

Nachteile:

It does take some time to get used to it and to actually make it work for you. The key is to actually spend time using it and customising it to your needs. This isn't a plug and play solution out of the box, and firms will need to take time to make sure that they have configured it to meet their needs.

Antwort von Actionstep Software

vor 4 Jahren

Thank you Daniel. Fantastic to hear you are making the most of the functionality built into actionstep - we pride ourselves on being an All-In-One solution. If you have any questions - please don't hesitate to contact our support team on support@actionstep.com or in our in-app chat.

Carol
Carol
Attorney in USA
Verifizierter Nutzer auf LinkedIn
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Lots of Customization options, but lacking some basic common sense

4,0 vor 5 Jahren

Kommentare: Mixed. A number of positive features, but also a number of time consuming and expensive issues to set it up and keep going, and almost "TOO" much for our needs, since it is missing some simple features.

Vorteile:

For a small law office, there is a lot of potential to customize the matter setup and use different workflows. Also as a supervisor there is complete transparency so I see everything my support staff is doing, I like that the system does a complete backup of saved documents and matters. The Home page is very workable. And the timekeeping functions are good. I also really like the Microsoft Outook integration, even if I keep having to reboot it.

Nachteile:

First, something simple. Make an "out of office" message available through the email system. When I set this up on my outlook, then even though it is integrated, if the client sends an email directly through the Actionstep platform,they do not receive that out of office message. Second, the billing system is not user-friendly. First, the billing templates are a lot harder to set up than they should be, even with the pre-made templates. Second, the trust accounting is difficult to integrate into the bills. Yes, it is there but not in a way that is client friendly. Third, this is so simple I fail to understand why it isnt in place. Make some simple billing features automatic like the ability to print aging on a bill. They have a form for it but it just looks weird! And why shouldn't you just be able to carry over onto a new bill in an easy way. Other case management software has this in a very easy format. Also, when we upgraded to the new billing format there are some ongoing and permanent glitches that make my bookeeper's job harder. Finally, this is a costly system compared to some others in the legal field. And we have received word that the cost is increasing. We will be in the process of reviewing other options. We may decide to stick with Actionstep since there are a lot of good features, but we don't feel strongly enough to keep it with a price increase down the road, even if we are "grandfathered" temporarily. We hired a consultant to help us get it set up.

Antwort von Actionstep Software

vor 5 Jahren

Carol - thanks for taking the time to write the review. We really appreciate your positive comments about Actionstep - particularly regarding transparency and Microsoft Office Integration. You have a number of suggestions which I am going to take to our product development team - hearing feedback like this is really helpful for us in planning out future product development work. We will be in touch with you directly to discuss these further. Thanks again.

Sandy
Office Manager in USA
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

A Great Case Management Concent but Lots of Bugs and Poor Customer Service

2,0 letztes Jahr

Kommentare: It has helped to automate case management and save time but the system is very glitchy and constantly "breaks". They offer little support and constantly direct customer to hire expensive "consultants" to address issues that their support should provide.

Vorteile:

Workflow automation, task creation and automated emails

Nachteile:

Setting up the system to integrate with office procedures is difficult and very expensive. Setting up is not user-friendly and will cost over $20,000 for even the smallest of offices. They are constantly making changes to the system which always breaks something else. Their support is poor to none. Had we not invested so much already into this system, we would look for something else. Lots of "promises" with no delivery. This product could be the best there is if they would just make what they have actually "WORK".

Antwort von Actionstep Software

vor 11 Monaten

Thank you for taking the time to share your feedback on your experience with Actionstep. We're pleased to hear that the workflow automation, task creation, and automated emails have helped to save you time in your case management. Regarding the changes we make to the system, we strive to improve our product by releasing updates that add new features, improve existing functionality, and address any issues. However, we understand that changes can sometimes result in unexpected glitches, and we apologize for any inconvenience this may have caused. We appreciate your feedback and encourage you to reach out to our support team if you have any further concerns or issues. We value your business and hope to have the opportunity to earn back your trust.

Lisa
Partner in USA
Anwaltskanzlei, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Excellent CRM for lawyers!

5,0 vor 3 Monaten

Kommentare: Overall, this is a terrific product worth purchasing!

Vorteile:

We loved the ability to craft work flows based upon our specific practice. But we also had the flexibility to obtain pre-set work flows as well. The client management and task automation is incredibly helpful.

Nachteile:

My biggest frustration is that we created a webform so with a couple clicks, staff can create a new potential client matter using that information as it integrates into the software. However, 90% of the webforms are spam that has to be read every day because bots are completing the form. Have not seen a remedy for this because AS just refers us to our own IT but we have filters and the bots are coming in through AS system. This is a huge issue I've spent so much time on and it is the one issue that would make our work lives so much better if it could be remedied.

Brahm
lawyer in Kanada
Rechtsberatung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Actionstep still the best but not yet perfect

5,0 vor 3 Jahren

Kommentare: Overall, I've been very happy with Actionstep. I get the most satisfaction when I get a new client and need to create a document that I have set up document assembly for, and am able to generate in seconds a document that would have taken an hour or more to create manually.

Vorteile:

Document assembly tools are the most powerful of the many cloud based law practice management systems I have looked at. CLIO's document assembly comes close, but not quite as powerful. It is also the most customizable cloud based law practice management system I have tested.

Nachteile:

Options for integration with accounting and invoicing software is fairly limited. Learning curve is a bit steeper than other cloud based systems. They seem to have heard these concern and over the past four years that I've been using Actionstep, and their development team has making progress on these two fronts. They aren't perfect yet, but they seem to be continually improving.

Antwort von Actionstep Software

vor 2 Jahren

Hi Brahm, Thank you so much for your fantastic review. Its great to hear you are saving hours using our Document Automation functionality! Should you ever have any questions or would like to learn how how to get even more out of Actionstep, please do not hesitate to contact our customer success or support teams Thanks