Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Dispatch?

Verwalte Aufträge von Anfang bis Ende und stärke die Kommunikation deines Teams während des gesamten Lebenszyklus eines Auftrags.
Dispatch wurde entwickelt, um für jede Person, die in einem Außendienst-Unternehmen arbeitet, geeignet zu sein. Von deinem Bürocomputer bis hin zu einem Smartphone im Außendienst, Dispatch begleitet dich überall hin, wo du arbeiten musst.

Wer verwendet Dispatch?

Unternehmen, die Außendiensttechnikprofis entsenden und diese Entsendungen planen sowie verfolgen müssen, um Rechnungen an Kundschaft zu senden und den Technikerstatus an die Kundschaft zu kommunizieren.

Dispatch Software - 1
Dispatch Software - 2
Dispatch Software - 3
Dispatch Software - 4
Dispatch Software - 5

Du bist nicht sicher, ob Dispatch das Richtige ist? Mit einer beliebten Alternative vergleichen

Dispatch

Dispatch

4,0 (37)
99,00 $
Monat
Kostenlose Version
Kostenlose Testversion
43
10
4,1 (37)
4,1 (37)
3,9 (37)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
36,00 $
Monat
Kostenlose Version
Kostenlose Testversion
152
8
4,4 (89)
4,3 (89)
4,3 (89)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Dispatch

Durchschnittliche Bewertung

Gesamt
4,0
Benutzerfreundlichkeit
4,1
Kundenservice
3,9
Funktionen
4,1
Preis-Leistungs-Verhältnis
4,1

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
57%
4
16%
3
8%
2
8%
1
11%
Shivani
Office manager in USA
Elektrische/elektronische Fertigung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Best Dispatch system

5,0 vor 5 Jahren

Kommentare: My whole team is well familiarized and use dispatch on every order. It is a great communication route with Home warranty companies that we work with who are affiliated with Dispatch me app. Very convenient and fast method to relay information to them directly without the long phone hold up times.

Vorteile:

The best thing about this software is that it is super easy to work with, can put in notes for tech,customer,office staff, allows user to determine who they want to share the information with.

Nachteile:

Sometimes difficult to upload information for techs out in the files due to internet reception. Would be great to be able to access it at all times.

Michelle
Owner in USA
Bau, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Useful for small business and large business alike

4,0 vor 4 Jahren

Kommentare: I feel like I'm ahead of the technological game against my competitors. It makes my small 3-man company appear like a giant, which improves my image to customers and their comfort towards working with small businesses.

Vorteile:

I enjoy Dispatch.me very much. It has helped streamline my appointments for my technicians as well as streamline my flow of work. The ability to talk to customers via messaging is not only easy, but vital to some consumers who have a difficult time hearing on the phone or getting voicemails. It's also been a good backup to my calling system, showing the customer proof that I've attempted contact in several other ways besides just telephone, which is sometimes disputed.

Nachteile:

At first, the changes made to Dispatch.me were large and very disruptive. Years ago when it first released, it felt like it was crashing often. Now recently, the changes have been very subtle and easy to adjust to. Sometimes there are glitches, but they're not usually work-altering problems, and they're fixed relatively quickly.

Amy
Office Manager in USA
Hausmeisterservice, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Easy to Use

4,0 letzten Monat Neu

Kommentare: It's overall just okay, not great. If you're used to working with Service Titan, you will be disappointed.

Vorteile:

Easy to navigate and enter in new customer information.

Nachteile:

You cannot search archived jobs - huge disadvantage when I need to look back at an older job. It is not very well integrated with other systems.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Price per month excessive for 'subscription features-Customer Set Up Quirky

3,0 vor 7 Jahren

Vorteile:

It could be a useful tool if not for the cost. Gives ability to enter notes for each customer/address. Gives mapping ability to see where calls already scheduled are located and where new ones are in vicinity. En Route feature is nice to advise customers you are on the way BUT it is way too aggressive in giving frequent updates to the customer on your every move while on the way. Keeps status of appointments separated nicely from new to parts on order to completion. Customers get to respond with review at the completion of each call with a text.

Nachteile:

-Pricing is excessive - very excessive by comparison -New customer entry is not user friendly. Quirky and sometimes have to try to do it multiple times. -We are forced to use this app for a home warranty company we do work for free. However, in order to 'upgrade' - to access features we currently have in our other dispatching software app we already had and pay $60 per month for - this one wants $199 per month. So option is to run 2 dispatching software and do double work or pay over 3 times the price for a product we don't find as user friendly as our current one -EnRoute feature is invasive to privacy and gives too many updates to customers while along the route. Can't use it until you pull up in the driveway to avoid the aggressive following. . -

Becky
Office Manager in USA
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Dispatch review

4,0 vor 5 Jahren

Kommentare: How much easier it is to keep track of our jobs and what it happening with them. We switched to Dispatch because we are working for American Home Shield and they use this software and it just made our work for them more streamlined.

Vorteile:

I like how easy it is to use, how quick you can learn how to use it.

Nachteile:

The limited amount of reports that you can print. I can't delete duplicate customers on my own without contacting support to do it for me.