GoCanvas - Mobile Forms

Kommentare: Our ability to capture, retain, analyze and share information quickly and clearly is better than it ever was with paper forms. From the start the help in setting up the programs and initial training made a very scary and intimidating process a breeze. I never have to go looking for paperwork only to find it incomplete and illegible. I have rarely been as satisfied with a software as I have been with this.

Vorteile: Extremely easy to build and use apps even for "non-tech" people.
Powerful system allows you to build complex routing with ease
PDF designer allows you to capture information you need for client while retaining all information you might need in the app for export and evaluation.
They are always looking for ways to simplify and improve the program.
They communicate changes well and consistently
I don't have to read chicken scratch from techs anymore

Nachteile: Tech support to solve problems is not very deep or responsive.

Kommentare: Our maintenance workers get their job assignments on a tablet. The submitter enters the work order, it goes to a maintenance supervisor for approval and assigned to a maintenance worker. When job is complete it goes back to original submitter to ok work was done appropriately and then submitted.
We do all our training exams on tablets and laptops and all of our inspections (forklift, vehicle, ladder, fire extinquishers, eye wash stations, hoists, cranes, scales and all filed with no paper!)

Vorteile: The paper eliminated, filing in the cloud. And being able to check up on inspections and required training to make sure it's taken place.

Nachteile: The support team has overcome every obstacle I've run into so there really is no down side. We search by time frame and sometimes I'd like to be able to search across multiple Apps for a specific individual's submissions but this is small beans in comparison to all Go Canvas has enabled us to do

Kommentare: Canvas has cut out so many redundancies in our business and is extremely versatile. It has been fun getting creative with the workflow. Not to mention the endless advantages for remote use and management.

Vorteile: The fact that Canvas takes away so much extra leg work behind the scenes, freeing up time for our employees to focus energy on more critical tasks.

Nachteile: The only recommendation I would have is to make functional improvements on multiple departments or groups sharing the same apps and functions. For example, a franchise group with several locations that need to keep consistency with apps across the locations

Kommentare: We are a commercial and institutional HVAC service company. GoCanvas has solved several issues including legibility of service tickets (previously hand written) as well as quick delivery of the tickets (used to use FedEx overnight at the end of each week for each field employee). This cut our billing time down by 2 weeks. We are also using GoCanvas to create weekly time sheets, field quote sheets, time off requests and vehicle repair requests. We have several other forms which we will be creating soon. The staff at GoCanvas is extremely knowledgeable and creative. I have not come across anybody that was not excited about their product and ready and willing to solve my problems. I highly recommend GoCanvas for forms and processes to any industry with a need.

Vorteile: GoCanvas is simple to learn and use. If you either cannot or don't have time to learn the software, their customer support can help design and setup almost any form that you can envision.

Nachteile: Nothing in life is perfect. GoCanvas is still working to fill the gaps of what it cannot yet do. I wish the GoCanvas submissions would interact with my database software but it will not and that is not a GoCanvas issue either. My database software company will not talk (literally or figuratively) with GoCanvas. Despite this setback, GoCanvas is still a better option (in our opinion) than using the mobile version of the database software.

Kommentare: It makes my team more efficient and helps in the field.

Vorteile: It is very easy to use in the field when I am meeting with a homeowner. They can sign my contracts right in their living room and it goes straight until a PDF. I like the layout of the program and customization. It has made my field team much more efficient and look more professional in the field.

Nachteile: If we have to change any documents, it is a bit difficult for our admin to do so. We have used it for a few years and there aren't many things that I would say are cons for Go Canvas.