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seit 15 Jahren bei der Softwareauswahl

Was ist Rentals United?

Zeige deine Ferienwohnung 250 Millionen Reisenden pro Monat! Durch die Nutzung des zentralen Kalenders, der Preise, der Fotos und der Informationsplattform von Rentals United werden automatisch alle Angebotsseiten aktualisiert, auf denen du deine Objekte bewerben möchtest – und alle Buchungen, die sie vornehmen, werden in deinem zentralen Kalender von Rentals United aktualisiert. Es wird sowohl mit globalen als auch mit Nischenlisting-Websites zusammengearbeitet, das Portfolio ständig erweitert, damit du neue Möglichkeiten zum Bewerben deiner Ferienobjekte findest.

Wer verwendet Rentals United?

Große und kleine Immobilienverwalter in der Ferienvermietung sparen durch die Nutzung diese Dienstleistungen Geld. Auf der Verkaufsseite werden Websites aller Größenordnungen Zugriff auf das Inventar haben wollen, um zu expandieren.

Rentals United Software - 1
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Rentals United Software - 4

Du bist nicht sicher, ob Rentals United das Richtige ist? Mit einer beliebten Alternative vergleichen

Rentals United

Rentals United

3,9 (134)
19,00 €
Monat
Kostenlose Version
Kostenlose Testversion
39
Keine Integrationen gefunden
4,0 (134)
3,8 (134)
3,9 (134)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
Keine Preise gefunden
Kostenlose Version
Kostenlose Testversion
127
37
4,6 (798)
4,6 (798)
4,7 (798)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Rentals United

Durchschnittliche Bewertung

Gesamt
3,9
Benutzerfreundlichkeit
4,0
Kundenservice
3,9
Funktionen
3,8
Preis-Leistungs-Verhältnis
3,8

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
57%
4
15%
3
7%
2
5%
1
16%
Jarry
Jarry
Franchisee - Owner in Philippinen
Verifizierter Nutzer auf LinkedIn
Immobilien, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Outstanding Customer Service

5,0 vor 5 Jahren

Kommentare: We recently resolved our problem on securing the payment and the double booking. The Customer Service in Rentals United is world-class and I never felt alone as I go through the process. The support staff helped me all throughout - from set-up to the actual operation. She was available all the time even thru chat/email/conference-calls for customer concerns. She gave me the resources where to find the info I need and was able to fix the problem. And this is raising the bar of Customer Service because in this fast changing world - people, human interaction, problem-solving, technology, and after sales service, matters. We should place customer service as a top priority that makes our products worthwhile. Profit should always be last as it follows when everything works fine!

Vorteile:

I work remotely as an assistant to a Property Manager who is also a Realtor. It's just the right app we needed to increase the revenue from the leased properties. Booking confirmations are pouring in, you just have to manage it well.

Nachteile:

You just have to read rules and policies for each of the channels, and be subject to their rules. Other than that everything is fine!

Kimberly
CEO in USA
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Couldn't be happier!

5,0 vor 3 Jahren

Vorteile:

We switched to Rentals United and the experience has been awesome! They have excellent customer service, their training is very well organized and helps you feel confident adding new channels to distribution before you are on your own, and their troubleshooting process is so much easier than what we have worked with in the past. We saw an immediate increase in bookings across our hotel channels and haven't had any issues stemming from their software. They have excellent communication and respond very quickly!

Nachteile:

No cons so far! Easy to use, love the layout, good design, increased our bookings and website placement.

Fabian
VP in Singapur
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Software with good ideas but unethical management, terrible functionality and poor communication!

3,0 vor 3 Jahren

Kommentare: The idea of ​​simplifying the procedures and needs in the hospitality sector and the tourists apartments that they propose is great, many useful and value-added services for the owners and managers that they claim to have is really incredible, ...BUT the reality is different , because not all of them work, channels outside of Booking.com, Airbnb and Expedia, hardly have reservations, if not none, not to mention that for years the synchronization has been poor and problematic, in addition to being super slow in everything, any update, change or bug, it took forever, sometimes weeks ...horrible! ...Even so, after several years with them since their inception as a company, putting up with all their beginner mistakes, and in the pay-per-use mode, at the end of 2020 in the midst of a Covid 19 pandemic and disaster in the tourism sector, they forced me to change to a monthly payment plan or leave the platform!!!, they don't care about all the years, times and resources that our company dedicated to them, they told me: either you pay about 90 euros per month, or you leave the platform. ....decide for yourself if you want to work with such a company... In the last months of 2019, I must admit that for some reason, customer service improved a bit compared to previous years, but nothing else, at least for me, with the experience of so many years with them, it is worthless the mandatory monthly payment that they demand. , I COULD NEVER RECOMMEND this software to anyone!!!

Vorteile:

They have a great idea, but have never quite managed to make it work...

Nachteile:

Some people from Rental United customer service should give them a medal for good work, endurance and exemplaryness, they are really good, for putting up with so many complaints and software malfunctions, and still giving such good service.

Antwort von Rentals United

vor 3 Jahren

Hi Fabian! Thank you for your review!! We are pleased to hear that you like our platform and service. We also take a lot of pride in our customer service, so it is wonderful to hear your feedback. We strive to improve our service and we are very happy to know that all the work is paying off! The channels we offer all work and we do have proven statistics in this regard. I understand that some of the channels you picked did not perform well for your region. In regards to the monthly payment, this has been switched years ago and the limit date for the last remaining accounts was the one on which we contacted you. You were the last RU client not paying for the monthly fee. We are sorry about the impact that this may have had on your business. The RU Team

Bart
Business Owner in Polen
Gastgewerbe, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Good value for money and customer support

5,0 vor 3 Jahren

Kommentare: ALL IN ALL, good value for money and a solid product that is being improved constantly.
Prepare for bumps and sweat during integration and use extra external services to generate extra income and make it easier and more guest friendly.

Vorteile:

STRONG POINTS 1. Rentals United is mostly a solid CHANNEL MANAGER with the broadest spectrum of OTAs available on the market. I've connected to most of them, but 5 top performers generate almost all bookings in London. Still, there were hardly any connection issues after nearly 2 years, and I avoided the nuisance and stress of double bookings and iCals failing, improving my OTA mix and revenue. 2. PRICE The more properties you have better the price. After our research and having circa 40 units to manage, it was the best value for money as the price is fixed and you know exactly how much you will pay. You can integrate some external software which I describe below and that costs extra. 3. INTEGRATION WITH OTHER SERVICES We found external DYNAMIC PRICING integration (Pricelabs, Beyond Pricing or Wheelhouse) and OPERATIONAL APPS (Wishbox, Chekinn, Doinn, HelloHere, SuperHog) great. For payments for direct bookings, you can integrate STRIPE (a flat fee per charge if generated from RU, free if you take payment manually). These apps are optional, and you pay extra for them, but we are glad we found them!

Nachteile:

Free FEATURES could improve 1. BOOK DIRECT Free website generator creates one page per listing, but guest cannot search for availability between all your listings, which makes it not very useful. We mostly get bookings from the OTAs, and direct bookings are from returning guests, so it is not a deal-breaker, but it would be great to have this function. 2. GUEST PLANNER is a place where you can see a snapshot of what is happening at your properties: your current reservations, check-in / check-out; You can also communicate with guests there. It's a bit difficult to use when you have many properties - in our case, we used the multicalendar available in the software and integrated external communication service available on RU. 3. GUEST COMMUNICATION - you will receive messages from all platforms on your email, and you can message guests on most platforms (I believe not all, but I'm not sure) from Rentals United directly. Instead we use one of the integrated software providers for that as it allows us to upsell, take pre-check-in data, security deposit, etc. and communicate via WhatsApp, text message, online chat, so that guests cannot miss our messages - not everyone can access their email at all times, so the text message backup is great.

Antwort von Rentals United

vor 3 Jahren

Hi Bart! Thank you so much for this amazing review!! We really appreciate your feedback and we are happy that you are satisfied with our product and service. All the negative points you have stated will be taken into consideration for future platform updates. We wish you a wonderful and productive season! The RU Team

Irene
Revenue & Pricing Manager in UK
Gastgewerbe, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Serviced Apartments Channel Manager

4,0 vor 5 Jahren

Kommentare: Pleased working with them, they will work on any issues rise but it takes just a little bit longer. They do come back with solutions and also suggestions. Overall the channel manager is working well with serviced apartments.

Vorteile:

Dashboard provide information summary information such as how many properties, how many bookings and how many channels connected. There are more details display on total arrival, bookings the next 7 days and all bookings the past 30 days. Which is quite handy, to have a glance look if we need to search booking arrival within a week. On Services, Sales Channel, it displays all the channels which is connected and showing any listing errors Guest planner is a great overview for bookings and you can search bookings on it as well. On My Bookings, we can filter bookings based on arrival or when the booking is made and also from certain channel, confirmed or cancelled bookings, this information can be exported to Excel file On my properties, if you work with ResHarmonics, then any data loaded in resharmonics for the properties will be transferred to RU on this page. Where we can view the property page as guest and the link can be sent to guests where they can check the rates and also make the booking from the link

Nachteile:

Can't delete or hide the past sales channel even though we are no longer working with them There is no error notification sent back to us by RU if the rates or LOS sent to OTA failed. Expedia and Booking.com has maximum 28 days booking window and if by mistakes we send an update, where there is a minimum 3 nights on certain dates and remaining length of stay is 30 days. This update will fail in nights restrictions,but rates will be updated and the minimum nights will revert back to 1 night in Expedia as they don't accept more than 28 days LOS. Reporting errors, we need to fill the forms online, which takes more time then sending an email to support. It would be easier if we could send an email to support team and auto email response created the case number instead of fillings all the questionnaire. Support team is great, but it does take time for them to come back and help to rectify the error. You will hear the response within 72 hours since the case is raised