Rentals United

Rentals United

von Rentals United

Wer nutzt diese Software?

Große und kleine Immobilienverwalter in der Ferienvermietung sparen durch die Nutzung diese Dienstleistungen Geld. Auf der Verkaufsseite werden Websites aller Größenordnungen Zugriff auf das Inventar haben wollen, um zu expandieren.

Durchschnittliche Bewertung

114 Bewertungen
  • Gesamt 4/5
  • Benutzerfreundlichkeit 4.1/5
  • Kundenservice 4/5
  • Funktionen 3.9/5
  • Preis-Leistungs-Verhältnis 3.9/5

Produktinformationen

  • Kostenlose Version Nein
  • Gratis Testen Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Rentals United
  • http://rentalsunited.com/
  • Gegründet 2014

Über Rentals United

Zeige deine Ferienwohnung 250 Millionen Reisenden pro Monat! Durch die Nutzung des zentralen Kalenders, der Preise, der Fotos und der Informationsplattform von Rentals United werden automatisch alle Angebotsseiten aktualisiert, auf denen du deine Objekte bewerben möchtest – und alle Buchungen, die sie vornehmen, werden in deinem zentralen Kalender von Rentals United aktualisiert. Es wird sowohl mit globalen als auch mit Nischenlisting-Websites zusammengearbeitet, das Portfolio ständig erweitert, damit du neue Möglichkeiten zum Bewerben deiner Ferienobjekte findest.

Rentals United Funktionen

  • Auftragsmanagement
  • Bestandskontrolle
  • Bonus-Management
  • Chancenmanagement
  • Kampagnenmanagement
  • Kanal-Analytik
  • Leadmanagement
  • Partnermanagement
  • Produkt-Management
  • Wiederverkaufs-Management
  • Arbeitsauftragsverwaltung
  • Eigentümer-Aussagen
  • Gasterlebnis-Management
  • Gästekommunikation
  • Haushaltungsmanagement
  • Kontaktmanagement
  • Leadmanagement
  • Lieferanten-Management
  • Provisionsmanagement
  • Reservierung-Management
  • Zahlungsabwicklung

Die hilfreichsten Reviews für Rentals United

Outstanding Customer Service

Bewertet am 29.8.2018
Jarry S.
Franchisee - Owner
Immobilien, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We recently resolved our problem on securing the payment and the double booking. The Customer Service in Rentals United is world-class and I never felt alone as I go through the process. The support staff helped me all throughout - from set-up to the actual operation. She was available all the time even thru chat/email/conference-calls for customer concerns. She gave me the resources where to find the info I need and was able to fix the problem. And this is raising the bar of Customer Service because in this fast changing world - people, human interaction, problem-solving, technology, and after sales service, matters. We should place customer service as a top priority that makes our products worthwhile. Profit should always be last as it follows when everything works fine!

Vorteile: I work remotely as an assistant to a Property Manager who is also a Realtor. It's just the right app we needed to increase the revenue from the leased properties. Booking confirmations are pouring in, you just have to manage it well.

Nachteile: You just have to read rules and policies for each of the channels, and be subject to their rules. Other than that everything is fine!

Growth

Bewertet am 21.1.2020
Nick B.
Portfolio Manager
Freizeit, Reisen & Tourismus, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Rentals United was our first foray into the world of Channel Managers after what was a painfully thorough research process in 2017. Their task was to facilitate our growth and exposure to the wider booking platform market and quite simply they exceeded every expectation and goal we had set. We found ourselves struggling to manage the admin side from the speed at which we started receiving reservations! The support and guidance provided by our Account Manager [SENSITIVE CONTENT HIDDEN] was World Class. We can't thank her enough for her help throughout the research process and then the frequency with which we received updates and suggestions for promising channels. She was readily available for questions and was a large part of how successful the integration was.

Vorteile: The software is so user friendly! The ease of which one can upload,edit and push their portfolio made the entire process as straightforward as one could want. That partnered with the elite level customer service made the entire experience a wholly positive one.
The API's were reliable and we didn't suffer any connection issues with any of the major channels.

Nachteile: Nothing bar a few system outages but these were communicated to us and resolved very quickly.

Antwort des Softwareanbieters

von Rentals United an 23.1.2020

Dear Nick,

Thank you for this wonderful 5 Star review!
It's feedback like this that makes all the hard work and dedication our team puts into creating a first class experience for our clients absolutely worth it.
It is even more awesome that you have been swamped with bookings since joining, this makes us super happy :)

We hope 2020 continues to be as successful as the last 2 years in our partnership.

The RU team

Best CMS on the market with an amazing support team

Bewertet am 15.10.2019
Leyla S.
COO
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: There are so many things that we appreciate about this software - first and probably most importantly, we appreciate it's stability. In the (nearly) 2 years that we have been using RU, I cannot remember a single time that it crashed or bugged on us (not true for some of the other programs we use). Their development team is always on-top of everything! Another huge advantage is the sheer number of platforms that are available for integration through RU. While of course all the big ones are there, we really love that we have access niche platforms which give us so much more exposure on the market. The most crucial thing that RU has provided us with is our Key Account Manager. She is always willing to take the extra time we might need to explain things to us, to offer tips and suggestions. She really is our guiding force in this business. Despite the many clients she has, she has the unique ability to always make us feel as though we are number 1. We really feel as though she is a part of the team. We couldn't do it without her :]

Nachteile: My only wish for RU would be for them to provide better, more comprehensive Stats. If that were done, this software would (in my opinion) be perfect.

The worst experience ever! Don't trust them you will lose your money

Bewertet am 27.5.2018
Areti V.
Manager
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Less 600euro from my bank account

Vorteile: From where to start & when to finish! It is one of the experiences that i don't want to deal any more. In order to push the sail i have been mis sold a product that is not even able to synchronize the channels that i have already been as a customer, because i needed to have at least 5 properties with RU (never mentioned before the purchase). The customer support is one of the worst, i have been promised that after i buy their service they will deal with everything and i will enjoy my free time! This never happened since I had to spend three times more time of what i used to! I am using Tripadvisor, booking.com, Airbnb & HomeAway for my properties - the chanel was able to chanel manage only 1 of them! YOU have to do all the settings on your own, they provide you some NON updated pdf files and they expect you to do all the settings for all the chanels. In case you do something wrong is very difficult to contact them immediately since they work from 8am - 6pm and they have weekends and bank holidays off (no chance for working people to contact them).
The software is just rubbish - there is the option to bring external calendars from other channels and this is just decorative. It can show the correct availability for few hours but after that be prepared to stay awake the entire night in order to make corrections. I wasted my money to make them reacher!

Nachteile: Since theys service was not functional i did request to add my fifth room for free or otherwise give me a refund! They executive decision did not accept to give the refund but charge me more for the fifth room.
*The policy sais that you have the right to break the contract within 14 days - They booked my first appointment 7 days after i did the payment that unfortunately was canceled after the property manager was not medically feed to proceed with the introduction and rebooked it 3 or 4 days later. As you understand i didn't have much time to understand what rubish I have been sold. When i asked for refund the same property manager rejected my request since the 2 weeks past!!!???
Pls Do Not trust them - they can only successfully take your money and provide nothing more!

Antwort des Softwareanbieters

von Rentals United an 22.6.2018

Hi Areti

I'm sorry you've had such a poor experience using Rentals United.

Regretfully both Homeaway and Tripadvisor have a 5 property minimum requirement when a customer coming from either a channel manager or PMS. Our sales people are advised to inform all potential customers this information.

During this period and also during the on-boarding schedule, it's made very clear that we are a software as a service. meaning that we do not do all the work for you and our rates reflect this. It requires work by you to ensure your properties can go live which is why we set a 30 day introduction & training period.

I would be happy to start your contract from today with the intention of getting you live in those channels you can work with through us.

We have many happy clients working with us and our platform generates 1000's of bookings.

Please contact me directly at james@rentalsunited.com and I'd be happy to help.

Thanks

There is a different life before and after Rentals United!

Bewertet am 14.10.2019
Margarida R.
Owner
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Before working with RU I spent hours updating calendars and working with few platforms. Now this work is done automatically and I can do other things to improve the service.

Vorteile: The credibility of the service, the guarantee that calendars are up to date instantly.
The variety of connections to the various platforms is undoubtedly an asset in UK services.
Strongly recommend them!

Nachteile: There is no way to create a customer contact file

Antwort des Softwareanbieters

von Rentals United an 16.10.2019

Dear Margarida,

Thank you for leaving us such a wonderful review! We are so pleased that you are loving your experience with us and even more that we have been able to simplify your working day and allow you to focus on improving and growing your business, this is our aim! MORE BOOKINGS. LESS WORK.

Regarding your 'Cons' feedback, we would love to hear more about this to see if we can implement this in the future, please feel free to share this information with your account manager.
If you haven't already, check out one of our new channels: Europea Residences - A luxury accommodation channel for short and medium rentals, you may find that they work well for you.

Thanks again and have a lovely day!

Lies weitere Bewertungen