Sana Commerce

Vorteile: There is a lot of flexibility with setup and administration by the user. We can set up our menu structure, product pages and item detail page. We can change the click through boxes on the home screen based upon current promotions. Sana pulls quantity and pricing directly from our NAV/ERP system instead of syncing which leads to better data quality and less order errors.

Nachteile: I like to be able to do more filtering in the side bar. While we operate a B2B site, our customers are expecting many of the same functionality as the B2C sites they use as consumers. Today the best websites seem to be based on how quickly a person can find an item using a search bar and filters. We're currently working on this with Sana and implementing another product, Perfion, to assist with better data management and increasing searching/filtering capabilities.

Kommentare: Very good. The software is updated with browser releases, it's very user friendly, there are no bugs or glitches that we've experienced that we used to have frequently with our old platform. There is always someone responding to questions and the development of customizations or enhancements are timely and concisely and explained well from a development and implementation stand point. Even our in house IT department, with the various vendors and providers they interact with, have been very impressed with the response, delivery and service provided by Sana.

Vorteile: Easy admin panel to update and make changes
Ease of integration to DAX
Ease of customizations

Nachteile: I still don't feel like I've fully optimized the design ability and there are some constraints to the white space that is available out of the box.

Kommentare: Overall the best we have used, but quite new to this so learning as we go along

Vorteile: Ease of use
Links into our SAP business One system with ease

Nachteile: The costs of customisation
Downtime with connection dropping

Kommentare: Sana offers us the tools to build a professional feature rich e-commerce environment where we can engage with our customers and prospects.

Vorteile: Professional product, good customer support and tight integration with our ERP

Nachteile: sometimes pinpointing the cause of errors is troublesome. Hopefully the upgrade from 9.0 to 9.3 will resolve (part of) this issue

Kommentare: Fast and smooth implementation of the webshop. Performance of the webshop very good and fast. With their new platform SaaS they offer the possibility to put add-ons in your shop. A next step to a even better webshop. Also good to mention that it was a real pleasure to work with the guys that did the implementation. And a good supportdesk with good responcetime.

Vorteile: His integration in our ERP Navision. So nu useless datatransfer between databases. Also easy to influence the bahaviour of the website from within Navision.

Nachteile: Only one small problem: their websites has no possability to scamble mail addresses. So there is no protection against spam mail.