Alt Legal

A Necessity for All Small/Solo IP Professionals

Kommentare: Far and away my favorite thing about Alt Legal is the customer service. As a true solo, when I can't figure something out on my own, I can lose a huge amount of my day poking around the internet for how to's and fixes. Other software programs I've used had customer service that was slow to respond. This loss of time leads to a loss in productivity which translates into a loss of billable hours. Alt Legal has always responded to my questions incredibly quick and has always provided fixes or training that goes above and beyond any other software provider I've worked with. Whenever a small/solo saves time, they make money and working with Alt Legal has been very beneficial to my bottom line.

Vorteile:

As a true solo, Alt Legal saves me time which makes me money. Instead of having to enter all my client's trademark information into a spreadsheet or some other document, Alt Legal auto-populates any client mark information from the USPTO into my docket. Every day I get an email update that alerts me to any changes or upcoming deadlines related to my client's marks. Normally, I would either have to spend the time looking this information up on my own or hire an admin to assist with tracking my docket and deadlines. Alt Legal eliminates the need for me to do the work which saves me time and as a solo when I save time, I make money. It also does away with the need to hire someone to do the docketing for me. I really love the integration with Clio as well. Alt Legal auto-populates important USPTO deadlines onto my Clio calendar. This eliminates any issues with data entry due to human error and it allows me to stay on top of things with a minimum amount of effort on my part. It's truly a time saver which translates into a money maker.

Nachteile:

I would like to be able to track competing marks. i.e. When a client may have an opposition to another mark, the ability to track that other mark as it moves through the application process would be helpful.

AltLegal is a game-changer for IP attorneys (especially for trademarks)-Automates docketing reliably

Kommentare: Alt Legal solves 98% of my docketing needs flawlessly. Their customer service is second-to-none!

Vorteile:

I like that the software essentially replaces a full-scale docketing department for trademark management. It automates everything, pulls live from the USPTO (for status changes and up-to-date data) without additional fees, and sends reminders when you need them most. Rep and team have built a tremendously-valuable product here that is perfect for solo/small practices and large firms alike. Alt Legal's user interface is incredibly smooth and allows for easy operation. In addition to docketing, Alt Legal automates template and form letters, USPTO filings, and other elements of a robust trademark practice. I truly wouldn't be able to practice without it (or a full-scale docketing department). Bravo! A+++

Nachteile:

It's close to perfect for my 98% of my purposes. Litigation and foreign deadlines need to be manually entered to some degree but will change when updated (smart updating). Automating these would be difficult but nice.

Overall Helpful but Hard to Manage

Vorteile:

I like that this software is helpful for working

Nachteile:

This software is hard to manage for me sometimes

Fantastic product support by great people.

Kommentare: Streamlined my trademark practice and provided great insights on how to build a great product for my clients.

Vorteile:

AltLegal has been an integral part of my trademark practice for over four years now. From their first iteration of the platform to the expanded offerings they provide today, AltLegal's combined ease of use and excellent customer service make it one of the best legal tech firms I've used.

Nachteile:

There isn't really much bad to say about the product. I like what they've done and they are smart about features. Any time there is an issue, they are super fast to get on it and address it.

User Friendly and Customer Service Second to None!

Kommentare: Aside from the platform itself, which is part of my core software suite to run my firm, the customer services is excellent. Everyone there is super friendly and knowledgeable and genuinely care about getting answers to questions or info back both quickly and accurately. To me, having humans I can call or email when I have questions and actually have a conversation with them is priceless.

Vorteile:

Ease of use. It's not overly complicated and when you're dealing with over a thousand active trademark files at any given time, having an easy to navigate system that gives you deadline reminds daily can be a time and life saver.

Nachteile:

There are occasional bugs with the search function but I only mention this bc you're asking for a con. it's really not a significant issue for me at all.