Referral Rock Software

Referral Rock Software

von Referral Rock

Wer verwendet Referral Rock Software?

Growth Marketer, E-Commerce, SaaS, KMUs, Dienstleistungsunternehmen.

Was ist Referral Rock Software?

Gewinne mehr Kundschaft dank einer Empfehlungsmarketing-Software, die im Einklang mit deinem Unternehmen funktioniert. Automatisiere die Bitte um Empfehlung, erreiche mehrfaches Teilen, passe Anreize an, konvertiere die Empfehlungen in Umsätze und wiederhole den Vorgang für ein virales, selbst wachsendes Empfehlungsprogramm.

Führe Programme zum Empfehlen eines Freundes, für Influencer und Partner für jedes Geschäft (nicht nur E-Commerce) aus und erhöhe deine Empfehlungen durch Mundpropaganda mit einer Empfehlungsprogrammsoftware, die auf dein Unternehmen zugeschnitten ist.

Referral Rock Software – Details

Referral Rock

http://referralrock.com

Gegründet 2014

Referral Rock Software – Preisübersicht

Referral Rock Software ist verfügbar ab 200,00 $/Monat. Referral Rock Software bietet keine Gratisversion, aber eine kostenlose Testversion. Weitere Preisinformationen für Referral Rock Software findest du unten.

Startpreis

200,00 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Referral Rock Software Funktionen

Referral Software
Affiliate-Marketing
Bonus-Verteilung
Feedback-Management
Kampagnenmanagement
Kontaktmanagement
Leadmanagement
Mitarbeiterempfehlungs-Management
Partner-Verweisliste
Treueprogramm

Referral Rock Software – Nutzerbewertungen

Zeigt 5 von 49 Nutzerbewertungen

Gesamt
4.5/5
Benutzerfreundlichkeit
4.4/5
Kundenservice
4.9/5
Funktionen
4.2/5
Preis-Leistungs-Verhältnis
4.5/5
Brett P.
Senior Tax Consultant
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 9.1.2018

"The team is amazing. I'm far from a computer wizard. They have made it super easy. "

Vorteile: Ease of use, Referral system on steroids, Setup in min, Most important it's affordable, Great tech support, Great setup support.

Nachteile: It's not really a con but better artwork would be nice. But you have the option to upload your own work.

Antwort des Softwareanbieters

von Referral Rock Software an 17.1.2018

Thanks for the feedback Brett. We have some new layouts coming out in the next few months with better graphics and styles.

  • Quelle des Nutzers 
  • Bewertet am 9.1.2018
Shaun D.
Owner
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 3.5.2017

"Exactly what EVERY software company should strive to be like!"

Vorteile: The list is extensive!
Their integrations, their obsession to be on the leading edge of their niche, the overall customizability, and flexibility, WITHOUT being locked into a long-term contract. I think what's overall best about my experience is that they give you a 15-day trial to literally try almost every feature. Not only that, they came alongside (While still being a trial customer = no money paid yet) and they try to first understand your objectives in detail and then point you to the proper steps along the way. They're proving their worth before they ask you to pay a penny. I run my business the same way. I like to test EVERYTHING and they allowed that. Beyond that, when I did dig in and tell them what I want, they had the features and flexibility to come satisfy nearly every little complex detail I needed for my referral program. They even had features to accomplish things that I hadn't even thought of yet. PLUS, every time I had a question, they were on it or finding an answer. It's like they wanted me setup and running before the trial even approached expiration and I applaud them for that. It's the best way you can earn your potential customers business. And they were never pushy! (If anything, I was being too pushy.). In all, I saved thousands by not needing to build an app or sign up for a long-term contract.

Nachteile: The ONLY thing I would like to see is an app for people to download and keep logged in on. But I'm sure that will come with time.

Antwort des Softwareanbieters

von Referral Rock Software an 3.5.2017

Thanks Shaun. Glad you had a great experience in the buying process!

  • Quelle des Nutzers 
  • Bewertet am 3.5.2017
Sarah M.
National Manager - Digital Marketing
Maschinenbau oder Wirtschaftsingenieurwesen, 51-200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 3.3.2020

"Outstanding customer service"

Kommentare: Our overall experience has been amazing, from the moment that we indicated we were interested in the platform we have pleasantly surprised by the platform and the customer service. I have worked with many platforms with customer service centres outside of Australia and this is the best experience we have ever experienced.

Vorteile: The Referral Rock platform is a simple off the shelf solution for a referral program. It easily integrated into Salesforce and we were able to reskin the entire platform in our branding.

Nachteile: Unfortunately, there was no available support in the Australian time zone which made it a challenge but hardly a con.

Antwort des Softwareanbieters

von Referral Rock an 5.3.2020

Thank you for the kind words! Glad we can raise the bar on customer service outside of Australia.

  • Quelle des Nutzers 
  • Bewertet am 3.3.2020
Verifizierter Rezensent
Marketing Manager
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 10.1.2019

"Poor User Experience. Poor Customer Service. "

Kommentare: Not a fan.

Vorteile: The idea, maybe. Except there are competitors out there that are way better.

Nachteile: Supposed to make your life easier, but it’s conplicated and frustrating. Plus it doesn’t even look professional.

Antwort des Softwareanbieters

von Referral Rock Software an 11.1.2019

We are more than happy to help you but we can't find you in our customer database.

We have no customers in that match the information you gave of "Hospital & Health Care, 1001-5000 employees" . Also our software solution doesn't even fit the "Hospital & Health Care" industry.

I don't understand why you don't mention your name, company and choose to hide your contact information.

We have live chat support, email, phone, and dedicated service people for each account, so we find it hard to believe that we could not rectify the situation.

Anyone who was that unhappy has received refunds.

Please reach out to us so we can assist!

  • Quelle des Nutzers 
  • Bewertet am 10.1.2019
Joanna E.
Marketing Manager
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 25.5.2017

"Your Success is Their Success"

Vorteile: In 2016, we did a deep analysis of our Word-of-Mouth marketing and found it to be one of our most profitable lead gen channels. So, we began the hunt to find a referral program software company who could rally behind us just as our customers do. After speaking with more than 4 other companies, we signed on with Referral Rock. Why? For a few reasons: Price is competitive for what you receive
UI is clean and easy to navigate
They offer key feature sets which include: easy to embed widgets, single- or double-sided referral program options, one-click call-to-action for quick sign up, automated templated email messages, unique tracking for sharing, API integration, conversion tracking, reporting, etc.
Weve been using Referral Rock for a few months now and I have to say that if you want stellar customer service these guys deliver on all levels. They are attentive. Will customize anything you need on the fly. By far, their team is awesome to work with and will help you get results. Also, if you provide them with feedback it doesnt get lost. Its seen as valuable and taken into consideration when they update their software.

Nachteile: The only con would be their reporting its limited.

Antwort des Softwareanbieters

von Referral Rock Software an 25.5.2017

Joanna, thank you for the kind review. Glad we can help you get all of this up and running! Excited to see you guys continue to kill it with referrals!

  • Quelle des Nutzers 
  • Bewertet am 25.5.2017