Referral Rock Software

Referral Rock Software

von Referral Rock

Wer nutzt diese Software?

Growth Marketers, Ecommerce, SaaS, SMBs, Service Providers

Durchschnittliche Bewertung

47 Bewertungen
  • Gesamt 4.5/5
  • Benutzerfreundlichkeit 4.4/5
  • Kundenservice 4.9/5
  • Funktionen 4.2/5
  • Preis-Leistungs-Verhältnis 4.5/5

Produktinformationen

  • Startpreis 200,00 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Referral Rock
  • http://referralrock.com
  • Gegründet 2014

Über Referral Rock Software

Get more customers with best-in-class referral marketing software that works alongside your business. Automate the ask, nurture multiple shares, align incentives, convert to sales, then repeat for a viral self-feeding referral program.

Run refer a friend, influencer, and partner programs for any business (not just e-commerce) and maximize your word of mouth referrals through referral program software that fits your business.

Referral Rock Software Funktionen

  • Affiliate-Marketing
  • Bonus-Verteilung
  • Feedback-Management
  • Kampagnenmanagement
  • Kontaktmanagement
  • Leadmanagement
  • Mitarbeiterempfehlungs-Management
  • Partner-Verweisliste
  • Treueprogramm

Die hilfreichsten Reviews für Referral Rock Software

The team is amazing. I'm far from a computer wizard. They have made it super easy.

Bewertet am 9.1.2018
Brett P.
Senior Tax Consultant
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: Ease of use, Referral system on steroids, Setup in min, Most important it's affordable, Great tech support, Great setup support.

Nachteile: It's not really a con but better artwork would be nice. But you have the option to upload your own work.

Antwort des Softwareanbieters

von Referral Rock Software an 17.1.2018

Thanks for the feedback Brett. We have some new layouts coming out in the next few months with better graphics and styles.

Exactly what EVERY software company should strive to be like!

Bewertet am 3.5.2017
Shaun D.
Owner
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: The list is extensive!
Their integrations, their obsession to be on the leading edge of their niche, the overall customizability, and flexibility, WITHOUT being locked into a long-term contract. I think what's overall best about my experience is that they give you a 15-day trial to literally try almost every feature. Not only that, they came alongside (While still being a trial customer = no money paid yet) and they try to first understand your objectives in detail and then point you to the proper steps along the way. They're proving their worth before they ask you to pay a penny. I run my business the same way. I like to test EVERYTHING and they allowed that. Beyond that, when I did dig in and tell them what I want, they had the features and flexibility to come satisfy nearly every little complex detail I needed for my referral program. They even had features to accomplish things that I hadn't even thought of yet. PLUS, every time I had a question, they were on it or finding an answer. It's like they wanted me setup and running before the trial even approached expiration and I applaud them for that. It's the best way you can earn your potential customers business. And they were never pushy! (If anything, I was being too pushy.). In all, I saved thousands by not needing to build an app or sign up for a long-term contract.

Nachteile: The ONLY thing I would like to see is an app for people to download and keep logged in on. But I'm sure that will come with time.

Antwort des Softwareanbieters

von Referral Rock Software an 3.5.2017

Thanks Shaun. Glad you had a great experience in the buying process!

Your Success is Their Success

Bewertet am 25.5.2017
Joanna E.
Marketing Manager
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis

Vorteile: In 2016, we did a deep analysis of our Word-of-Mouth marketing and found it to be one of our most profitable lead gen channels. So, we began the hunt to find a referral program software company who could rally behind us just as our customers do. After speaking with more than 4 other companies, we signed on with Referral Rock. Why? For a few reasons: Price is competitive for what you receive
UI is clean and easy to navigate
They offer key feature sets which include: easy to embed widgets, single- or double-sided referral program options, one-click call-to-action for quick sign up, automated templated email messages, unique tracking for sharing, API integration, conversion tracking, reporting, etc.
Weve been using Referral Rock for a few months now and I have to say that if you want stellar customer service these guys deliver on all levels. They are attentive. Will customize anything you need on the fly. By far, their team is awesome to work with and will help you get results. Also, if you provide them with feedback it doesnt get lost. Its seen as valuable and taken into consideration when they update their software.

Nachteile: The only con would be their reporting its limited.

Antwort des Softwareanbieters

von Referral Rock Software an 25.5.2017

Joanna, thank you for the kind review. Glad we can help you get all of this up and running! Excited to see you guys continue to kill it with referrals!

Poor User Experience. Poor Customer Service.

Bewertet am 10.1.2019
Verifizierter Rezensent
Marketing Manager
Krankenhausversorgung & Gesundheitswesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Not a fan.

Vorteile: The idea, maybe. Except there are competitors out there that are way better.

Nachteile: Supposed to make your life easier, but it’s conplicated and frustrating. Plus it doesn’t even look professional.

Antwort des Softwareanbieters

von Referral Rock Software an 11.1.2019

We are more than happy to help you but we can't find you in our customer database.

We have no customers in that match the information you gave of "Hospital & Health Care, 1001-5000 employees" . Also our software solution doesn't even fit the "Hospital & Health Care" industry.

I don't understand why you don't mention your name, company and choose to hide your contact information.

We have live chat support, email, phone, and dedicated service people for each account, so we find it hard to believe that we could not rectify the situation.

Anyone who was that unhappy has received refunds.

Please reach out to us so we can assist!

Great platform and support for growing your business and engaging customers.

Bewertet am 8.8.2017
John B.
sales
Elektrische/elektronische Fertigung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Automated program for rewarding product exposure and customer networking with minimal effort internally.

Vorteile: Automated notifications with the ability to theme your offerings. Tremendous customer support and technical ability. Integration with Woo Commerce is very helpful.

Nachteile: Just need more clients on it, lol Advanced training or consulting session based on your specific industry, audience, and key employee skill set would be a welcome addition. This could assist each business individually in taking their specific program to the next level.

Antwort des Softwareanbieters

von Referral Rock Software an 8.8.2017

Thanks John! Happy we got your tracking working better capturing order number!

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