--- description: Detaillierte Informationen über Referral Rock zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Referral Rock Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Referral Software](/directory/30681/referral/software) > [Referral Rock](/software/139089/referral-rock-software) # Referral Rock Canonical: https://www.capterra.com.de/software/139089/referral-rock-software Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/139089/referral-rock-software?page=2) > Empfehlungssoftware, die deinen Anforderungen entspricht. Gewinne mehr Kundschaft dank einer Empfehlungsmarketing-Software, die im Einklang mit deinem Unternehmen funktioniert. > > Bewertung: **4.6/5** von 100 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Referral Rock? Growth Marketer, E-Commerce, SaaS, KMUs, Dienstleistungsunternehmen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 100 Nutzerbewertungen | | Bedienkomfort | 4.4/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Referral Rock - **Region**: Alexandria, USA - **Gegründet**: 2014 ## Gewerblicher Kontext - **Startpreis**: 175,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Kanada, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Affiliate-Management - Berichterstattung / Analyse - Berichterstattung und Statistik - Betrugserkennung - Bonus-Management - E-Mail Marketing - Gamification - Kampagnenanalysen - Kampagnenmanagement - Konversion-Tracking - Kundensegmentierung - Lead-Engagement - Lead-Generierung - Leistungskennzahlen - Mehrere Kampagnen - Multichannel-Marketing - Provisionsmanagement - Third-Party Integrations - Zugriffsquellen-Verfolgung ## Integrationen (22 insgesamt) - AWeber - ActiveCampaign - Acuity Scheduling - BigCommerce - Campaign Monitor by Marigold - Drift - HubSpot CRM - HubSpot Sales Hub - HubSpot Service Hub - Intercom - Leadpages - Mailchimp - Marketo Engage - Shift4Shop - Shopify ... und 7 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Referral Software](https://www.capterra.com.de/directory/30681/referral/software) ## Ähnliche Kategorien - [Referral Software](https://www.capterra.com.de/directory/30681/referral/software) - [Affiliate Software](https://www.capterra.com.de/directory/30836/affiliate/software) - [Customer Advocacy Software](https://www.capterra.com.de/directory/31435/customer-advocacy/software) ## Alternativen 1. [Referral Factory](https://www.capterra.com.de/software/218230/referral-factory) — 4.8/5 (152 reviews) 2. [Viral Loops](https://www.capterra.com.de/software/150927/viral-loops) — 4.6/5 (137 reviews) 3. [UpViral](https://www.capterra.com.de/software/1013010/upviral) — 4.7/5 (107 reviews) 4. [Buyapowa](https://www.capterra.com.de/software/153180/buyapowa) — 4.6/5 (83 reviews) 5. [ReferralCandy](https://www.capterra.com.de/software/119331/referralcandy) — 4.5/5 (387 reviews) ## Nutzerbewertungen ### "Extraordinary Support" — 5.0/5 > **Ryan** | *26. Mai 2026* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The thing that stands out about Referral Rock is the support, and particularly from the technical standpoint. In my many years of working with SaaS companies I can't remember any with better technical knowledge and bright thinking right at the account representative level, with developers ready to assist as the backup. We have had three account representatives in our time with Referral Rock and each shocks me with how outstanding they are. > > **Nachteile**: Really I don't have any significant drawbacks or downsides to report. So far everything has worked as expected. > > Solid out of the box product features, many ways to connect and technically set up the platform to get what you need. Extraordinary account manager and technical support which is extremely rare in the SaaS world of today. ----- ### "Outstanding support\!" — 5.0/5 > **Chris** | *25. Juni 2026* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The onboarding process was one of the best I've experienced. Our account manager already had a download from our Referral Rock sales representative so we didn't have to repeat things. It was very well organized and after each meeting there was a summary and next steps. Referral Rock supported us in connecting Marketo to Referral Rock via Zapier and helped us through the complex parts. It was a time saver that Referral Rock set-up the emails and landing pages for and we could easily make any minor modifications. > > **Nachteile**: I don't really have any major cons. There is a lot of functionality so sometimes it takes me a little time to find where I need to go when I haven't been in the platform in awhile. That said they also have a very good AI chat help that will quickly tell you where you need to look. > > From initial demo call to onboarding, its been a great experience. One of our goals was to launch this without the use of our internal technical team and that was accomplished. Referral Rock supported us throughout the process. We had an internal rewards program and Referral Rock's platform has modernized our rewards program and provided our clients with multiple ways to refer our business to their contacts. ----- ### "Software Feels Like It's In Development Phase" — 3.0/5 > **Amber** | *12. April 2021* | Finanzdienstleistungen | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: I interviewed a lot of referral softwares before going with this one and am relatively happy with my choice. It has good features for the price point. The sales team was helpful and awesome. In general, it probably will work for our purposes. That being said, it falls short of the professionalism and "finished" product I was hoping for. > > **Nachteile**: I feel like this software is a bit antequated in the design and is overall in development stage. There are several places where functionality just isn't quite seamless - I can ALMOST do what I need to do, but not quite. Features such as limited custom fields, awkward formatting, lacking conversion script instructions, etc made the set up process frustrating. I switched to this software so I wouldn't have to take so many shortcuts with our referral program and I feel like I'm having to hack my way into getting it to do what I need it to do. I've submitted over 20 feature requests since starting to use the software just a week ago. We'll see if they make adjustments as we go on. > > I feel like I'm trial testing an affiliate software that's not quite ready to launch. There's glitches and broken functionality everywhere. It will likely work for what we're hoping to do, but I'm disapointed in the overall experience. ----- ### "VP of Marketing" — 5.0/5 > **Juan** | *21. April 2026* | Immobilien | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It provides leads with the highest conversion rate across all lead sources and many of these referrals become members themselves. > > **Nachteile**: The one thing I'm not crazy about is the new dashboard, as the older one provides more insights, not only on referrals captured, but those qualified, approved or denied. > > It has been an amazing addition to our company's marketing efforts; the number of referrals, and of referrals who end up purchasing from us has significantly increased since we began using Referral Rock. ----- ### "RR is great for syncing with a HubSpot CRM" — 5.0/5 > **Emilie** | *7. Juli 2023* | Luxusgüter & Schmuck | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: As an admin, RR is great for managing and tracking referrals and affiliate data. I enjoy being able to keep up with all details in real-time and seeing referrals come in for our affiliates. As an affiliate, I enjoy the features RR offers when allowing me to see my referral data and all info I need to be a successful affiliate right on my dashboard as soon as I log in to the portal. > > **Nachteile**: As an admin, RR is very difficult to navigate. I struggled to understand where to find settings changes, how to set up the program and save edits I made to our program, among other things. The different options RR offers are great, but I found it extremely difficult to navigate and understand as a potential first-time affiliate admin user. > > RR support has been great. Our support person has answered all questions in a quick and timely manner and has really been able to help us make changes and understand how to use ----- Seite: 1 / 5\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/139089/referral-rock-software?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/139089/referral-rock-software) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten