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Starshipit
Was ist Starshipit?
Starshipit bietet alles, was du brauchst, um deine Online-Bestellungen mühelos zu verwalten, sodass du mehr Zeit damit verbringen kannst, an deinem Unternehmen zu arbeiten anstatt darin.
Starshipit ist der führende Anbieter von integrierten und automatisierten Erfüllungslösungen für Online-Unternehmen jeden Alters und jeder Stufe. Starshipit lässt sich in eine Vielzahl von Kuriere- und E-Commerce-Plattformen integrieren und optimiert jeden Schritt deines Erfüllungsprozesses, verkürzt die Bearbeitungszeit, minimiert menschliche Fehler und verbessert die Kundenerfahrung.
Wer verwendet Starshipit?
Omni-Channel-Händler und -Großhändler, die weltweit versenden. Die Anwendung unterstützt Kunden auf der ganzen Welt.
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Bewertungen über Starshipit
Changed my business for the better. Would recommend!
Vorteile:
The ease of use has allowed my business to handle a large amount of volume. The support line is very helpful and very swift in replies also.
Nachteile:
In regards to cons for this product I don’t have any.
In Betracht gezogene Alternativen:
Some of the best customer service we've experienced
Kommentare: Very pleasant. [sensitive content hidden] have both been absolute legends, helping us navigate the platform in our first few weeks. When things are time critical, their quick response is invaluable. We appreciate all their emails and assistance looking into things for us when we needed answers.
Vorteile:
It's a very easy to use platform, nice UI and quick to setup. My favourite part of StarShipit is the customer service. We have dealt with sooo many similar software companies recently and their customer service was a defining factor in our decision making process.
Nachteile:
The software lags a little when using the search function or switching between NEW / SHIPPED / ARCHIVE tabs.
StarShipItT has consistently been unreliable.
Vorteile:
The GUI is promising and simple. There are a range of services to choose from. That's about it, now to get into the chewy bits...
Nachteile:
StarShipItT has consistently been unreliable during the late-afternoon crunch of shipping. Write-backs take over 30 minutes, servers crash. Do not choose this service - shop around. This feedback is from a long-term user of StarShipIT. While they have been receptive to feedback, we're yet to have a week without interruptions in over 12 months.
Antwort von Starshipit
vor 11 Monaten
Hi Graham, we know it's been a while since you left this review, but we just wanted to say we value your feedback and apologise for the inconvenience you experienced 6 years ago. Whilst Starshipit is hosted on Microsoft Azure and offers 99.9% uptime, our complex integrations with courier APIs can occasionally impact performance. Collaborating closely with our partners, we're always dedicated to resolving such issues swiftly. You can monitor and subscribe to our system status notifications by clicking the bell icon on this page: https://status.starshipit.com/ Your patience and continued commitment to Starshipit over the years is much appreciated! Warm regards, Starshipit's Customer Support Team
Where has this been all my life!!
Vorteile:
Starshipit has taken our time consuming, frustrating fulfilment process and streamlined it to take the pain away from shipping.
Nachteile:
That it too me so long to find it..........
Antwort von Starshipit
letztes Jahr
Thanks Tammy! Glad you found us eventually! Appreciate the feedback as always!
Perfect system for my small business
Kommentare: The onboarding process was really exceptional, not too much and not overwhelming! Personal contact made a real difference and having one person talk me through was great. Adding new couriers was handled really well, a couple of emails and it was done. I believe using Starshipit has saved me from having to employ a person to manage our dispatch, it’s a really seamless integration with our business.
Vorteile:
As we are a two person international business, wearing many hats, Starshipit is an integral part of our growing business. Saves me double handling orders, as the draft invoice comes through from Xero, I can choose the right shipping method and price, then go back and complete the invoice. I love the one stop tracking page so I can see exactly where my shipments are in the process. We then have the automated emails going out on dispatch and out for delivery. This saves me so much time and stress!
Nachteile:
I would love the system to automatically contact TNT for pickup.
Antwort von Starshipit
letztes Jahr
Thanks for the detailed review Louise! We pride ourselves on our personalized onboarding, so glad you enjoyed it as much as you did!
