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Wello Solutions
Was ist Wello Solutions?
Außendienstmanagement-Software – zur Planung und Durchführung eines technischen Außendiensts.
Viele Unternehmen weltweit vertrauen auf die Servicelösung des Unternehmens, die es deinem Serviceteam ermöglicht, effizienter zu sein und hervorragenden Service zu bieten. Verwalte Kunden und Installationen, plane Arbeitsaufträge und stelle deinen Technikern ein intelligentes Tool zur Verfügung, um diese auszuführen. Über die Service-Anwendung können deine Techniker jederzeit auf die benötigten Informationen zugreifen, ihre Arbeit registrieren und hochwertige Serviceberichte erstellen.
Wer verwendet Wello Solutions?
Branchen, in denen Wello Solutions Service genutzt wird: Installation und Wartung, Inspektion und Sicherheit, Energie- und Versorgungsunternehmen, Fertigung, HLK-Anlagen, medizinischer Bedarf, Haustechnikdienstleistungen und mehr.
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Wello Solutions
Bewertungen über Wello Solutions

In Betracht gezogene Alternativen:
Exceptional Value for an Outstanding Platform - A Remarkable App and Software!
Kommentare: Wello Solutions streamlines my scheduling and planning process, offering a comprehensive SaaS Field Service Management solution that allows for efficient management of all my job appointments and more, all within one integrated platform.
Vorteile:
Wello Solutions stands out with its powerful scheduling capabilities, designed to streamline operations for businesses juggling a multitude of appointments, service requests, and staff availability. What once was a complex challenge is now a breeze, thanks to Wello's user-friendly scheduling interface. It enables seamless assignment and monitoring of tasks throughout our organization. With a flexible calendar that can be tailored to your needs and simplifies planning.
Nachteile:
I honestly have nothing bad to say about Wello Solutions. I wish I had found it sooner!
Antwort von Wello Solutions
vor 6 Monaten
Hi Preity, thank you for taking the time to leave us such a kind review. We truly appreciate your feedback and value your support. Best regards, Team Wello Solutions
Excellent solution for field services
Kommentare: Overall, it's a great system, especially considering the cost. Compared to what we used before, Wello has helped us modernize our processes. Their support team is very responsive, usually getting back to me within seconds of submitting a callback request. The onboarding process was quite challenging at first, but after I asked for more assistance, they provided the additional help we needed.
Vorteile:
like the dispatch page and the affordability of the product, which delivers solid software and a reliable customer database. The lack of a per-user fee was a major selling point for us. It's also easy for my technicians to use, which has been a huge benefit.
Nachteile:
There are a few small issues that need to be worked out. Some limitations exist in the user interface, and while the platform has many features, it's essential to understand all of its capabilities through onboarding support. Occasionally, there are minor glitches, but nothing significant enough to disrupt my work or make me consider canceling.
Antwort von Wello Solutions
vor 6 Monaten
Hi R. Singh, Thank you so much for your review! We’re glad to hear that things are going well overall. We’ve noted your feedback regarding the need for a more advanced UI, and we’re always looking for ways to provide even better business insights to our customers. If you have any additional insights or suggestions, please feel free to reach out to our Success Team, and we’ll make sure to pass them along to our Product Team. Thanks again for your input! Cheers!
Review Wout VC
Vorteile:
Lay-out is really nice and usefull, easy to operate
Nachteile:
Sometimes there are bugs but they get fixed quite fast
Antwort von Wello Solutions
vor 6 Monaten
Dear Wout, Thank you so much for your valuable feedback! We truly appreciate you taking the time to share your thoughts. While you’ve experienced some bugs, we’re glad to hear they were resolved swiftly. To further enhance your experience, we’ve implemented an automated quality assurance process that is expected to reduce bugs by up to 95%. This means such issues should become much less frequent in the future. We truly value your continued trust in us. Best regards, Team Wello Solutions
Wello Solutions helped us optimize our service planning—finally, the solution I was looking for!
Kommentare: As an IT consultant, I needed a reliable job scheduling system after securing three major contracts. Wello Solutions stood out for its affordable pricing and efficient inventory system, allowing me to track stock between the warehouse and vehicles seamlessly. While the platform has a bit of old-school design, it's user-friendly and steadily improving. To fully enjoy its key features, I recommend spending time exploring the platform, as it offers advantages over many competitors in the FSM industry. The mobile app is solid, and although reporting was recently added, I haven't had enough experience with it yet. Despite a few shortcomings, I appreciate the continuous updates and responsive customer support.
Vorteile:
Highly effective and easier to implement than other applications, this powerful tool has streamlined my team's dispatching process.
Nachteile:
The inventory system is solid, with a well-organized presentation of information and a user-friendly mobile app. The platform is easy to use and offers good customization options. However, there's no direct integration with Freshworks, so I had to use Zapier, but it integrates seamlessly and works well.
Antwort von Wello Solutions
vor 6 Monaten
Hi Shivam, thank you for taking the time to leave such a kind review. We truly appreciate your rating and value you greatly as a Wello Solutions user. Best regards, Team Wello Solutions
In Betracht gezogene Alternativen:
Efficient Scheduling Tool with Room for Growth
Kommentare: My overall experience with Wello Solutions has been positive. The platform simplifies scheduling and task management, which boosts productivity. The interface is user-friendly, and support has been responsive to issues. However, the cost of additional licenses and limited integration options could be improved. Overall, it's been a reliable tool for our team's needs.
Vorteile:
I really appreciated the streamlined scheduling and ease of managing team tasks. The user interface is intuitive, making it simple to assign and monitor tasks
Nachteile:
The licensing costs can add up since each admin needs a separate license. Also, it would be helpful if there were more integrations with other software.
Antwort von Wello Solutions
vor 4 Monaten
Abishek, thank you so much for this thorough feedback! We're incredibly proud to work with your team and thrilled to hear that we've been able to help improve your processes. We're continuously working on enhancing integrations. While we already offer a robust selection of native connectors and the ability to connect Wello with any platform through Zapier, we can also develop custom integrations upon request. Please don't hesitate to reach out to our Success Team whenever needed. Thanks again for taking the time to share your review! 😊