Wer nutzt diese Software?

Psychiatrists, Social Workers, Psychologists, MFTs, and other providers who seek to improve business efficiency and meet regulatory requirements with minimal disruption to clinical practice & revenue.

Durchschnittliche Bewertung

4 Bewertungen
  • Gesamt 4 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen
  • Preis-Leistungs-Verhältnis

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • Empathic Clinical Suite
  • http://www.empathicsoftware.com
  • Gegründet 2007

Über Empathic

BEHAVIORAL HEALTH: Empathic Clinical Suite provides a web-based integrated electronic health record and revenue-cycle-management financial system. Empathic clinical software has a learning curve of about 30 minutes and eliminates up to 85% of practice administrative burden. It is easy to learn and simple to use. Driven through the use of clinical notes, Empathic software has e-prescribing and scheduling capabilities, digital billing, accounting, and a customized patient portal for your clients.

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Empathic Funktionen

  • Anfangsbeurteilung
  • Behandlungspläne
  • Compliance-Verfolgung
  • EMR / EHR (elektronische / medizinische Gesundheitsberichte)
  • Einzel-Anbieter-Praxis
  • Elektronische Rezepte
  • Medizinische Abrechnung
  • Mehrfach-Anbieter-Praxis
  • Mitarbeitermanagement
  • Reklamationsabwicklung
  • Self-Service Portal
  • Stationärer / Haus-Patient
  • Termin-Erinnerungen
  • Terminplanung

Die hilfreichsten Reviews für Empathic

It is good @ tracking & keeping documentation current for clients. A 4.5 Star rating overall.

Bewertet am 9.9.2015
Tj P.
Psychologist
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I started with Empathic many years ago when it was a fledgling service as a Charter Member. It has grown a lot. I find that some things are not as intuitive as I would like, but it has proven to be a good, dependable, cloud based service. The few times I have called over the years, Empathic staff has followed up and helped me understand how to make something work, or rectified the problem (responsive to clinician oriented needs). I like that it is more a clinician needs based system, than a managed care or financially based system. In about 2011 my complaints were with how the reports printed out and how they included information that was irrelevant or confusing. The staff worked with me to make the reports more appropriate. Lately the issue I have had with Empathic is that when I would go to write a Termination Summary, it would lose the DSM-IV Diagnosis - seemingly out of the system - and I had to look up an old CMS-1500 form to see the diagnosis. It appears the stars rating colors above do not react well to my mouse. Ease of Use: I am trying to mark it a 4.o rating.
Customer service I would rate 4.5 to 5.

Very intuitive, time-saving resource for mental health professionals provided at an affordable cost.

Bewertet am 26.8.2015
Len L.
Owner
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I am a new customer for Empathic so I'm still learning to use its features. After using a competing software database program for ten years of practice, I'm quite impressed with the simplicity of this program's usage and features. From the initial short intake, the diagnostic assessment and then regular clinical notes, the clinician need only answer simple and logical questions to complete the necessary clinical records, including a treatment plan which can be easily adjusted during sessions. At the end of each session with the click of a couple of buttons, the insurance claim is filed electronically and the remittance advice and remittance amount will be posted automatically to the client's financial record. As I am a solo practitioner, this program can and will save me hours every week in claims, billing and administrative work.

I have used Empathinc since it's infancy as a Beta user, and have watched it grow and prosper!

Bewertet am 26.8.2015
Katherine H.
Marriage and Family Therapist
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I love the ease of use and the ability of making suggestions for change that will be considered and worked into the program, if appropriate. I love the adaptability of the product, and that the staff are on top of changes and expectations in the field. I love the service that is available to help if something goes amiss. I love the time that Empathic has saved me over the years - countless hours to spend with my family and friends. I now call an insurer about once a year for clarification of something. I used to be calling weekly over something. I have no cons to share.

I have been using the software for the last 17 months in my solo practice as a psychologist.

Bewertet am 25.8.2015
Pamela R.
Psychologist, Marriage and Family Therapist
Quelle des Nutzers 
3/5
Gesamt
5 / 5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I did not become a psychologist 30 years ago to spend time on a computer doing billing and notes! Compared to any other product I have used over the years, Empathic is by far the clearest, easiest, fastest, friendliest and most complete software program I have ever used. I highly recommend using this.

Antwort des Softwareanbieters

von Empathic Clinical Suite an 9.9.2015

Hello Pamela,
Thank you so much for taking the time to review Empathic! We appreciate your business and honest appraisal. Please let us know how we can increase your overall score. Our aim is to please :)

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