von Property Matrix
Wer nutzt diese Software?
Property Matrix provides cloud-based software and tools for Property Managers.
Durchschnittliche Bewertung29 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein, Kostenlose Testversion
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Property Matrix
- Gegründet 2006
Über Property Matrix
Powerful, User-Friendly, Fully Customizable. For years, property managers like you have been forced to choose between a powerful system that can do everything they need, or a user friendly system that their staff can actually use. Those days are over. With Property Matrix, you dont have to choose. You get it all.
Property Matrix Funktionen
- Vacancy Management
- Abrechnung & Rechnungsstellung
- Gewerbliche Immobilien
- Offene Stellen verfolgen
Die hilfreichsten Reviews für Property Matrix
Bewertet am 23.12.2015
Seamless Application With an Effectual Maintenance Feature
Kommentare: As a part time property manager, I had to search widely for a comprehensive but flexible and user friendly property management software to ease my work and reduce trips I make to properties I manage. After reviewing close to 20 of the top applications, I narrowed my focus down to 5 apps, before ultimately settling on Property Matrix largely due to their responsive support team, simple user interface, and excellently optimized accounting, marketing and maintenance features. Because of its systematically organized Maintenance feature, I’ve cut down on the trips I make to my properties by almost 75%. Firstly, instead of waiting for phone calls from tenants, all maintenance requests can be raised straight through the tenant’s portal. I immediately pick it up from there through the ‘Maintenance’ tab and edit a couple of details before using the ‘Choose Vendor’ option, which interestingly is linked to Property Matrix’s vendor app. This allows the vendors to proceed with the checks and repairs, change status of pending maintenance and issue invoices right through their portal. Eventually, I usually choose to either pay the invoices or pass the charges directly to the affected tenants, depending on the tenancy agreement. At the end of the day, all the parties involved are satisfied by the ease and convenience of the Maintenance feature. Thanks Property Matrix! Keep it up.
Responsive and Friendly Customer Support
Linked to a wide range of other extremely useful apps
Nachteile: None that I've experienced so far.
Bewertet am 21.12.2017
Good for Residential Properties
Kommentare: Support staff is as helpful as possible, but the development team may be overwhelmed. Some things like flow of information from input to showing up on reports simply does not work, so there are several glitches which are confusing and concerning. The reports do look beautiful when they fully populate. Overall, a good choice for a small company dealing with residential property.
Vorteile: I like the layout of the property page and the ability to upload files and attach them to tenants. The navigation in that regard makes sense, and it allows for multiple companies to own different properties. Reports look nice.
Overall, it seems there is a lot that needs to be developed.
The maintenance function for us has been unusable. The app does not work at all, so our maintenance staff has been unable to implement.
The accounting features are not what we hoped for in regards to CAM functionality. As we have many commercial tenants, we were looking for a one- or two-click solution to bill triple net leases. While the developers have tried to customize this function for us, it has been several months without a real solution, which we were told would work upon purchasing the software.
It was not as simple as promised to build a lease inside the program.
Invoices are not easily customizable.
The messaging feature has caused us miscommunication with our tenants and comes across unprofessional so we abandoned trying to use it. Messages will not bounce back if an incorrect address is used. The sender will not receive notification of any reply, you have to go in and check if the tenant has responded.