von Property Matrix4.5 / 5 29 Bewertungen
Wer nutzt diese Software?
Property Matrix provides cloud-based software and tools for Property Managers.
Durchschnittliche Bewertung29 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Startpreis 400,00 $/Monat
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Property Matrix
- Gegründet 2006
Über Property Matrix
Powerful, User-Friendly, Fully Customizable. For years, property managers like you have been forced to choose between a powerful system that can do everything they need, or a user friendly system that their staff can actually use. Those days are over. With Property Matrix, you dont have to choose. You get it all.
Property Matrix Funktionen
- Tenant Tracking
- Abrechnung & Rechnungsstellung
- Gewerbliche Immobilien
- Lease Tracking
- Offene Stellen verfolgen
- Residential Property Management
- Tenant Tracking
Die hilfreichsten Reviews für Property Matrix
Bewertet am 23.12.2015
Seamless Application With an Effectual Maintenance Feature
Kommentare: As a part time property manager, I had to search widely for a comprehensive but flexible and user friendly property management software to ease my work and reduce trips I make to properties I manage. After reviewing close to 20 of the top applications, I narrowed my focus down to 5 apps, before ultimately settling on Property Matrix largely due to their responsive support team, simple user interface, and excellently optimized accounting, marketing and maintenance features. Because of its systematically organized Maintenance feature, I’ve cut down on the trips I make to my properties by almost 75%. Firstly, instead of waiting for phone calls from tenants, all maintenance requests can be raised straight through the tenant’s portal. I immediately pick it up from there through the ‘Maintenance’ tab and edit a couple of details before using the ‘Choose Vendor’ option, which interestingly is linked to Property Matrix’s vendor app. This allows the vendors to proceed with the checks and repairs, change status of pending maintenance and issue invoices right through their portal. Eventually, I usually choose to either pay the invoices or pass the charges directly to the affected tenants, depending on the tenancy agreement. At the end of the day, all the parties involved are satisfied by the ease and convenience of the Maintenance feature. Thanks Property Matrix! Keep it up.
Responsive and Friendly Customer Support
Linked to a wide range of other extremely useful apps
Nachteile: None that I've experienced so far.
Bewertet am 21.12.2017
Good for Residential Properties
Kommentare: Support staff is as helpful as possible, but the development team may be overwhelmed. Some things like flow of information from input to showing up on reports simply does not work, so there are several glitches which are confusing and concerning. The reports do look beautiful when they fully populate. Overall, a good choice for a small company dealing with residential property.
Vorteile: I like the layout of the property page and the ability to upload files and attach them to tenants. The navigation in that regard makes sense, and it allows for multiple companies to own different properties. Reports look nice.
Overall, it seems there is a lot that needs to be developed.
The maintenance function for us has been unusable. The app does not work at all, so our maintenance staff has been unable to implement.
The accounting features are not what we hoped for in regards to CAM functionality. As we have many commercial tenants, we were looking for a one- or two-click solution to bill triple net leases. While the developers have tried to customize this function for us, it has been several months without a real solution, which we were told would work upon purchasing the software.
It was not as simple as promised to build a lease inside the program.
Invoices are not easily customizable.
The messaging feature has caused us miscommunication with our tenants and comes across unprofessional so we abandoned trying to use it. Messages will not bounce back if an incorrect address is used. The sender will not receive notification of any reply, you have to go in and check if the tenant has responded.
Bewertet am 27.2.2017
Kommentare: Overall, this website is easy to use and customer support always helps out when you need it right away. I mostly use the accounting tab the most, I think the only problem I have when using it is the slowness. From the start they told us to use Google Chrome because it will run faster and I've used it from the start, however it still goes slow. Not too slow but does effect my work speed at times. I depend on Property Matrix 50% of my day, so it would help me out better if the speed can be increased. That is the only complaint I would have using the system. Other than that, it has all the features that I need to succeed at my job. I would recommend this program to other property management companies. I like how not only one department can use this, but everyone here in the office and maintenance guys can use this website.
Vorteile: Every department can use it
Nachteile: The slow speed
Antwort des Softwareanbieters
von Property Matrix an 27.2.2017
Ana, thanks for your review and the kind words about our support team! We've been working on optimizing the overall speed of the system over the last couple of weeks and you should see substantial improvements as these changes are being rolled out this week!
Bewertet am 3.10.2017
Customer support is excellent, we are finding shortcuts!
Vorteile: The Customer Support,(is excellent, very nice and helpful! Cost of program is great value,
1.) Reconciliation not easy, would like to make it more like Quickbooks (tells amount of expenses, and deposits).
2.) In regards to Work orders, you can click on date and they come up in order (good) but would also like to click on pacific vendor to see all the one vendor' work orders.
3.) Wish the system was single entry versus two as it would be faster.
4.) Would love a manual, we are writing note, making our own manual.
Bewertet am 25.1.2017
GREAT ASSISTANCE & COSTUMIZED TOOLS
Kommentare: We are a new business and started with Property Matrix only few months ago. It took a little bit to get used to the system and to upload all the information but we had a technician assist and help us throughout the whole process and still now he is our referent. Never felt left alone and all issues were always addressed. The reports & accounting tools can be costumize according to the company needs.
Costumer Service is great.
Nachteile: Uploading information in the system process a little hard