Wer nutzt diese Software?
Tausende von Unternehmen vertrauen Goverlan, um ihre IT-Umgebungen zu steuern, zu unterstützen und zu verwalten. Goverlan Reach eignet sich für IT-Abteilungen, Dienstleister und Produkt- und Kiosk-Support.
Durchschnittliche Bewertung98 Bewertungen
- Gesamt 4.6/5
- Benutzerfreundlichkeit 4.5/5
- Kundenservice 4.6/5
- Funktionen 4.5/5
- Preis-Leistungs-Verhältnis 4.6/5
- Startpreis 29,00 $/Monat
- Kostenlose Version Nein
- Gratis Testen Ja
Installiert - Mac
Installiert - Windows
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- Goverlan Inc.
- Gegründet 1998
Über Goverlan Reach
Goverlan Reach ist eine sichere On-Premise IT Remote-System-Management-Lösung für Unternehmen und IT-Dienstleister. Goverlan bietet: Sicheren Zugriff auf deine Benutzer-Maschinen, egal, wo sie sind / erstklassige Remote Control / Verwaltung aktiver Verzeichnisse und Passwort-Management / Hinter-den-Kulissen-System-Berichterstellung und Management / Software und Patch-Verteilung / IT-Workflow-Automatisierung / Compliance und Sicherheitsmanagement
Die hilfreichsten Reviews für Goverlan Reach
Bewertet am 28.9.2018
Goverlan Reach - A Necessity for Service Desk
Kommentare: GR has been a wonderful tool in both organizations I have managed. It came out on top in a trial for my remote support staff twice in a row, and has been in use for years in both organizations with little concern and great success for the support techs.
Vorteile: GR has a great user interface with several key features that set it apart from other basic remote support tools. These include: tabbed remote sessions, saved connection layouts, WOL tool, remote chat functionality, observe only, remote input lockout, remote task manager, auto license redaction on close, connection history and abundant logs. Additionally, the concurrent user license model makes it great for teams with part timers!
Nachteile: Having to install an up to date client on each remote computer prior to connection is a bit tedious, but this can be proactively pushed out to accommodate fast connectivity. It would be ideal to allow a "run as another user for all connections" function. If the person launching GR is not a system admin on remote machines (they shouldn't be!) they must enter their admin credentials for each connection (they can be saved per session).
Bewertet am 3.12.2019
Goverlan is a god send
Kommentare: Originally, we were looking for a simple remote control tool, to manage employee computers. Goverlan blew that expectation out of the water. With AD integration, we can browse the entire AD structure and even do simple tasks in AD (group assignment, password resets, etc.). More so, process automation has allowed us to deploy software, change settings on the fly, and generate reports that we never thought to use.
Vorteile: With its Active Directory integration, we can see if a user is logged into a PC and which PC they're logged into. Furthermore, since we have users that share computers, we can see which user is logged into any given PC. We can also deploy software and investigate computer settings without interrupting the user.
Nachteile: There are a few features that are quirky and difficult to understand. For instance, it has a great robust Automation tool, which can implement different functions based on certain criteria. However, the filter logic is sometimes difficult to understand/manage. These limitations are rare and support is always available to walk me through it.
Bewertet am 10.12.2019
GoverLan great works for us!
Kommentare: We continue to be very pleased with the product, support and additional feature upgrades over the last couple years.
Vorteile: We have over 100 storage locations across the US. Managing desktops at these locations would be very difficult without GoverLan. The Automation scripts are great! We use it for running inventory reports, pushing software, checking software versions, applying configuration updates. We use the remote desktop feature everyday and it works great.
Nachteile: Would love to see a cloud version as we are trying to move everything off-site.
Bewertet am 2.10.2018
Vorteile: its easy to use, can go between windows and see multiple machines at once
Nachteile: it donst always work and it crashes alot
Bewertet am 3.12.2019
Kommentare: Solid product - This is our go to product for supporting our users.
Vorteile: The ability to quickly connect to remote users and offer a quality tech support experience.
Nachteile: Sometimes we struggle with users that have 3 displays(about 20 of our users). The content from each of the displays often times does not load. We have not had a problem with 2 remote displays. We will see if this is improved in the latest 9.50.02.1032 version.