Wer nutzt diese Software?

We work together with franchises of all sizes in all industries.

Durchschnittliche Bewertung

14 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 5 / 5
  • Funktionen 4.5 / 5
  • Preis-Leistungs-Verhältnis 4.5 / 5

Produktdetails

  • Startpreis 20,00 $/Monat
  • Preisinformationen Per location fee - custom pricing available for larger systems
  • Kostenlose Version Nein
  • Kostenlose Testversion Ja
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • FranchiseBlast
  • http://franchiseblast.com/fieldaudits/
  • Gegründet 2007

Über FranchiseBlast

FranchiseBlast's scorecards, field audit app and countdown to opening checklists are used by over 13,000 locations for 90 brands globally. These user-friendly and mobile tools enhance operational efficiency, compliance and brand consistency while helping you get the best possible unit-level economics for your franchisees.

We help franchisors succeed at being a coach, not a cop, all the while being supported by our team. You set the course, and we help you get there. Let's enjoy the journey.

FranchiseBlast Funktionen

  • Automatische Nachbestellung
  • Bau-Tracker
  • Franchise-Intranet
  • Job-Planung
  • Online-Shop
  • Provisionsmanagement
  • Website-Manager

Die hilfreichsten Reviews für FranchiseBlast

FranchiseBlast auditor review

Bewertet am 24.7.2018
Larisa B.
Food Safety Specialist
Essen & Trinken, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Overall it is a great tool for auditing.

Vorteile: It is easy to navigate and click through the questionnaires.
Being able to view executive summaries or only failed questions.
Very organized and works offline when data service is not available.

Nachteile: Every now and then some glitches and maintenance issues in the middle of the business day - slows things down.
Sometimes pictures would not upload and unable to navigate to next page by clicking the next page button.
I wish it would be easier to change date and time on audits. Sometimes changes are required to certain audits then the actual real time and or date is not accurately reflected.

Antwort des Softwareanbieters

von FranchiseBlast an 27.7.2018

Thanks for the honest review!

Nobody's perfect and I'm happy to discuss issues and feature requests with you.

We indeed capture the both the start & end date of the audits and show these on the audit reports. When going back and making changes at a later date, it does affect these dates and I believe you're requesting for it to remain unchanged. I sent you a quick private note to learn more about your needs so I can communicate this to our product manager.

As for the glitches/maintenance issues, we did observe a few months ago that your team was not being redirected to a secondary server during some preventative maintenance whereas our other users were redirected without issue. We believe it may have something to do with the devices your company is using, but aren't 100% sure. As we haven't pinpointed the root cause for this situation yet, I did also reach out privately to investigate further.

Thanks,
Jason

Support is Everything!!

Bewertet am 27.7.2018
Diane I.
Operations and Compliance Manager
Restaurants, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Using Franchise Blast to perform my audits has made my life so much easier. I can't even believe I used to do a 14 page audit on hard copy and enter it all in on an Excel spreadsheet

Vorteile: I have had some issues in the past and CSR has been so fast in returning my calls!! Usually I am in the field, trying to start and audit or in the middle of an audit and really needing any answer quickly so I can proceed. He always comes through for me. He recently put an audit that we only use in our corporate stores on Franchise Blast (for just 25 stores) and it has made my life so much easier.

Nachteile: I have had no issues lately. I wish we had a timing feature build into our ticket time section so I do not have to use my phone and the iPad simultaneously.

Antwort des Softwareanbieters

von FranchiseBlast an 30.7.2018

Hi there - the team of us at FranchiseBlast are glad that the tool is making your work life more positive. We did hear about this feature request before and we added it, because we observed our customers multi-tasking like you said. So - we hope that the timer feature will help. Reach out to our support team to learn all about it!

Great Software

Bewertet am 6.6.2019
Lauren G.
Senior Operations Mangager
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
3 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am asked to increase storage but that might be the plan we are on.
I am not sure how to do add tasks.
Lately I am having a lot of issues with Syncing data, audits to not save all data from time to time.
Would like to better understand what modules we are currently paying for and what we are not using as well as what aren't using and what is available.

Vorteile: interface between phone, tablet and desktop.

Nachteile: I wish there was an app for this. Better organization of overall store files, meaning I wish I could everything I needed with a store file, audits etc.

Great System

Bewertet am 24.7.2018
Darcy C.
Director of Barbershop Operations
Einzelhandel, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We have expanded the way in which we use the system due to the fact that it is dependable and has grown with our organization in exactly the way we needed it to. The team is very responsive and have done a great job in building a system that meets our needs and integrates well with our systems.

Vorteile: Incredibly user friendly, system works very well and is very dependable. The team is responsive and works hard to make sure that everything works the way that the customer needs it to. Great value.

Nachteile: Very functional. If you want something that just works great and you do not need to make it overly image heavy or personalized with unnecessary additions and imagery this is the program for you.

Great Platform

Bewertet am 27.7.2018
John N.
Senior Systems Manager
Gastgewerbe, 501-1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Their team is dedicated to listening to your needs and will try to develop a solution, if possible. Customer support is always fast, efficient and friendly. A company that is very easy to work with!

Vorteile: It is very easy to use and the multi level users and reports are very helpful and easy to share.

Nachteile: Not being able to integrate other info into through a different platform. But they have said it was a great idea and would work on a solution. Very progressive.

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