Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Grade.us?

Die führende White-Label-Plattform für das Management von Nutzerbewertungen (Review-Management) und Marketing für Vermarkter, Agenturen und SEOs. Grade.us ermöglicht Folgendes: 1) Automatisch mehr und bessere Bewertungen auf Websites wie Google, Facebook und branchenspezifischen Bewertungs-Websites erhalten; 2) Abhilfe für unzufriedene Kunden schaffen, bevor sie schlechte Bewertungen schreiben; 3) Nutzerbewertungen im Internet überwachen, damit du immer weißt, was über deine Marke gesagt wird; 4) Die besten Bewertungen automatisch in SEO-freundliche Web- und Social-Media-Inhalte umwandeln, um das Markenrenommee zu stärken.

Wer verwendet Grade.us?

Dank Grade.us können Agenturen und Vermarkter Hunderte von Kunden / Standorte in einem Dashboard verwalten. Wir decken Branchen wie Auto, Gesundheit, Haus- und professionelle Dienstleistungen, Gastgewerbe, Einzelhandel und vieles mehr ab.

Grade.us Software - 1
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Grade.us Software - 3
Grade.us Software - 4
Grade.us Software - 5

Du bist nicht sicher, ob Grade.us das Richtige ist? Mit einer beliebten Alternative vergleichen

Grade.us

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Preisoptionen
Funktionen
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Grade.us

Durchschnittliche Bewertung

Gesamt
4,8
Benutzerfreundlichkeit
4,7
Kundenservice
4,8
Funktionen
4,5
Preis-Leistungs-Verhältnis
4,6

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
84%
4
12%
3
1%
2
1%
1
2%
Zach
Zach
Founder in USA
Verifizierter Nutzer auf LinkedIn
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Grade.us is an awesome platform for both small businesses and agencies

5,0 vor 5 Jahren

Kommentare: I love grade.us - gives a great way to help small businesses get the reviews they need in a simple, easy-to-understand way :)

Vorteile:

Grade.us gives a simple way to generate reviews on the sites where businesses need them. By providing a product that agencies can use to offer this service, it adds an easy way to increase revenues as well. The software itself is easy to use, simple, clean and effective. It gets out of the way in all the right ways while having just enough customizability to be stay on brand. The support and training is also superb. I very much love this software and offering.

Nachteile:

I wish it was free... but I wish everything was free! Honestly, I don't think I have much to say in terms of downsides. Oh! For my market, they don't track Zillow reviews correctly, which is pretty problematic - but it is possible this is completely out of their control. Still, this is a problem since I work mostly with real estate agents.

Antwort von Traject

vor 5 Jahren

Hi Zach, Thank you so much for sharing your feedback on the Grade.us platform! We were especially excited to see that you've had a great experience with support and training. Over the past several months, Grade.us has invested heavily in our support team and customer training resources, so hearing that you've had a great experience with us let's us know that we were on target with what we thought our customers would love most! We've also made some recent review updates that should address the trouble you've experienced in the past with specific review sites. Feel free to take a look and let us know if you still have any concerns we can address. Thanks again for sharing your kind words! Warm regards, Kelly Rogers Director, Customer Success Grade.us support@grade.us

Julie
Julie
VP in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Best price, all the features.

5,0 vor 5 Jahren

Vorteile:

Best review software at the best price. We white label the platform and resell it to our clients, and have looked at lots of options. Not only is GradeUs the least expensive, it has all the features we could ask for. It’s also pretty easy/intuitive to use.

Nachteile:

I don’t have any real issues with it. Sometimes I have trouble finding what I want it to do, but usually it’s pretty easy to figure out.

Don
Owner in USA
Marketing & Werbung, 2–10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Customer support getting worse as the years go by

2,0 vor 2 Jahren

Kommentare: My overall experience with Grade.us is that I'm sincerely disappointed that the company has gone as far downhill as they have. When [SENSITIVE CONTENT], operated the place, I was at least able to speak to a human on the phone about my issues. And they were usually resolved within 24 hours. I have requested that the support team escalate my issue to a supervisor, but I've received no response.

Vorteile:

It was easy to use. But now, the review requests are not showing up when texted to mobile devices. Grade.us no longer offers phone support, and the support team doesn't respond in a timely manner or address specific support requests. Instead, the conversations overlap from one support agent to another, or my questions go ignored for days.

Nachteile:

When sending review requests to customers' phones, sometimes the links don't even appear on their phones. And other times the links show up but when clicked on they go to a static URL. What's the point of requesting a review from a customer if the software isn't working? When I contacted support and asked for help with this, they kept referring to Facebook. This problem has nothing to do with Facebook.

Antwort von Traject

vor 2 Jahren

Hi Don, Thank you for your feedback. We're sorry it took longer than expected to receive help with your texting campaign. It looks like Wes got back to you the same day this review was published. We appreciate your patience. Our team strives to solve customer issues within 1-2 business days. If you have further questions or issues Wes and the CS team are here to help.

John
Owner in USA
Essen & Trinken, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Great Customer Service

5,0 vor 5 Jahren

Kommentare: We are not getting the best from Grade US,. CSR made some suggestions and we are hoping to improve review responses in the upcoming weeks.

Vorteile:

- Great Customer Service, CSR did a quick training for me and explain what work the best in the market. - Explain more about SW Capabilities.

Nachteile:

Price increased multiple times in the past year.

Antwort von Traject

vor 5 Jahren

Hi John, Thank you so much for the kind words! We've invested a lot in our support team so I'm thrilled to hear you've had your expectations met. Feel free to reach out to us any time you have additional feedback. Thanks again! Sincerely, Kelly Rogers Director, Customer Success

Michael
Michael
Verifizierter Nutzer auf LinkedIn
Internet
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung
Quelle: GetApp

Best balance of features vs. cost, excels at review acquisition.

5,0 vor 9 Jahren

Kommentare: Grade.us has best balance of features vs. cost that I've found on the market, and it excels at the most important task — helping the business or organization acquire reviews. Other apps may have more robust reporting or dashboards at them moment, but they are often weak on acquisition. The Grade.us feature set leaves no acquisition opportunity overlooked. There's a customizable autoresponder system to drip review requests, a simple review invitation feature that allows organizations to quickly trigger the autoresponder (without signing-in to the dashboard), even nicely-printed invitation cards. The review "funnel" can also be triggered by an embeddable review button, live review widget (just click a star to start), or QR code. Negative reviews are routed to the organization first, at least presenting a opportunity for the reviewer to vent themselves and for the organization to respond before going public. The system reliably tracks 80+ review sites — all the usual suspects plus many social media and industry sites. Daily email alerts keep the organization current. Positive reviews (or all reviews if you like) may be streamed to any website. All very nice. Support is snappy and I believe the company is intent on refining and polishing this app over time. I've seen significant development over the last six months. Five stars for Grade.us!

Vorteile:

Easy and fast for reviewers to use — resulting in better acquisition. Mobile-friendly. Solid tracking and alert system.

Nachteile:

I'd like to see more refined dashboard reporting, similar to other systems that provide visual representations of activity over time.

Antwort von Traject

vor 9 Jahren

Thanks for your review, Michael! Agreed--we absolutely need more in the way of a visual dashboard for all of the review data we collect for you. The scheduled PDF and Web based reports are nice for sharing with your clients, but it would be nice to login and see your current stats "at a glance." It's in the pipeline!