Wer verwendet Grade.us?

Dank Grade.us können Agenturen und Vermarkter Hunderte von Kunden / Standorte in einem Dashboard verwalten. Wir decken Branchen wie Auto, Gesundheit, Haus- und professionelle Dienstleistungen, Gastgewerbe, Einzelhandel und vieles mehr ab.

Was ist Grade.us?

Die # 1 White-Label-Überprüfung-Management und Marketing-Plattform für Werbetreibende, Agenturen und SEOs. Dank Grade.us kannst du: 1) Durch Automatisierung mehr und bessere Bewertungen auf Websites wie Google, Facebook und branchenspezifischen Bewertungsportalen erhalten; 2) Unzufriedene Kunden besänftigen, bevor sie schlechte Bewertungen schreiben; 3) Bewertungen im gesamten Internet überwachen, so dass du immer weißt, was über deine Marke gesagt wird; 4) automatisch die besten Bewertungen in SEO-freundliche Web- und Social-Media-Inhalte verwandeln, um deinen guten Ruf zu verstärken.

Grade.us – Details

Grade Us

https://grade.us/home

Gegründet 2013

Grade.us – Kostenübersicht

Grade.us bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Grade.us ist ab 180,00 $/Monat verfügbar.

Startpreis

180,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Grade.us Funktionen

Kundenzufriedenheit Software
360-Grad-Feedback
Analytik
Berichterstattung über Anrufe
Feedback-Sammlung
Umfrage-Management
Überwachung der Beschwerden
Empfindungsanalyse
Gamification
Kampagnenmanagement
Reaktions-Management
Sammeln von Nutzerbewertungen
Social Media-Kennzahlen
Social Media-Überwachung
Überprüfung bewerten
Dashboard
Empfindungsanalyse
Kampagnenmanagement
Negatives Feedback Management
Nutzerbewertungs-Anfrage
Nutzerbewertungs-Notifikation
Reaktions-Management
Teilen in sozialen Medien
Überprüfung bewerten

Grade.us – Nutzerbewertungen

Zeigt 5 von 188 Nutzerbewertungen

Gesamt
4,8/5
Benutzerfreundlichkeit
4,6/5
Kundenservice
4,8/5
Funktionen
4,5/5
Preis-Leistungs-Verhältnis
4,6/5
Zach H.
Founder
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 28.6.2019

"Grade.us is an awesome platform for both small businesses and agencies"

Kommentare: I love grade.us - gives a great way to help small businesses get the reviews they need in a simple, easy-to-understand way :)

Vorteile: Grade.us gives a simple way to generate reviews on the sites where businesses need them. By providing a product that agencies can use to offer this service, it adds an easy way to increase revenues as well. The software itself is easy to use, simple, clean and effective. It gets out of the way in all the right ways while having just enough customizability to be stay on brand. The support and training is also superb. I very much love this software and offering.

Nachteile: I wish it was free... but I wish everything was free! Honestly, I don't think I have much to say in terms of downsides. Oh! For my market, they don't track Zillow reviews correctly, which is pretty problematic - but it is possible this is completely out of their control. Still, this is a problem since I work mostly with real estate agents.

Antwort des Softwareanbieters

von Grade Us an 1.7.2019

Hi Zach,

Thank you so much for sharing your feedback on the Grade.us platform! We were especially excited to see that you've had a great experience with support and training. Over the past several months, Grade.us has invested heavily in our support team and customer training resources, so hearing that you've had a great experience with us let's us know that we were on target with what we thought our customers would love most! We've also made some recent review updates that should address the trouble you've experienced in the past with specific review sites. Feel free to take a look and let us know if you still have any concerns we can address. Thanks again for sharing your kind words!

Warm regards,
Kelly Rogers
Director, Customer Success
Grade.us
support@grade.us

  • Quelle des Nutzers 
  • Bewertet am 28.6.2019
Julie W.
VP
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    Nicht bewertet
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 25.7.2019

"Best price, all the features. "

Vorteile: Best review software at the best price. We white label the platform and resell it to our clients, and have looked at lots of options. Not only is GradeUs the least expensive, it has all the features we could ask for. It’s also pretty easy/intuitive to use.

Nachteile: I don’t have any real issues with it. Sometimes I have trouble finding what I want it to do, but usually it’s pretty easy to figure out.

  • Quelle des Nutzers 
  • Bewertet am 25.7.2019
Ferhan A.
Founder
Unternehmensberatung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    2/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Quelle des Nutzers 
  • Bewertet am 5.4.2020

"GRADEUS WILL DOUBLE FEES WITHOUT NOTICE AND REFERENCE TERMS NEVER AGREED UPON"

Kommentare: My time with Gradeus was good until they doubled my license fees with 1 months notice. I run a SaaS platform built on their platform and doubling my fees destroyed any margins I had. I asked them to refund my fees I paid for renewal for white labeling my dashboard 1 month prior, since they doubled my license fees and made it impossible for me to continue. They refused stating that their terms don't allow them to refund dashboard fees... (even though these terms were new and I never agreed to it) Very shady practices.

Vorteile: Their pricing was good.
Their API's were decent.
They had good review site coverage.

Nachteile: The dashboard UI is old
Their zapier was limited
They don't provide support for their API
They will double your license fees without any notice
They created new terms and not notify you .

  • Quelle des Nutzers 
  • Bewertet am 5.4.2020
John V.
Owner
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 28.10.2019

"Great Customer Service "

Kommentare: We are not getting the best from Grade US,. CSR made some suggestions and we are hoping to improve review responses in the upcoming weeks.

Vorteile: - Great Customer Service, CSR did a quick training for me and explain what work the best in the market.
- Explain more about SW Capabilities.

Nachteile: Price increased multiple times in the past year.

Antwort des Softwareanbieters

von Grade Us an 4.12.2019

Hi John,

Thank you so much for the kind words! We've invested a lot in our support team so I'm thrilled to hear you've had your expectations met. Feel free to reach out to us any time you have additional feedback. Thanks again!

Sincerely,
Kelly Rogers
Director, Customer Success

  • Quelle des Nutzers 
  • Bewertet am 28.10.2019
Karen G.
Administrator
Onlinemedien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 3.12.2019

"Grade.Us perfect name! "

Kommentare: Grade.Us has provided me the opportunity to work from home. The dashboard and software are user friendly. I work mostly with family owned businesses. When their business receives a strong Review I feel as if I am helping their business succeed.

Vorteile: Grade.Us is a White Label review and reputation product. The customer support is top-notch! They were very patient with me as I learned the system and dashboard. The dashboard is user friendly. The report feature is clear and precise. A great tool to share with clients. Entering review requests is simple and efficient.

Nachteile: Grade.Us recently raised their prices. In my opinion Grade.Us is one of the higher priced Review & Reputation White Labels. I don't believe they have the capability to request surveys from customers. I think this will become more popular in the future --so maybe Grade.Us will incorporate this into their system.

Antwort des Softwareanbieters

von Grade Us an 6.2.2020

Hi Karen,

Thanks for the amazing review!

That's so cool that the white label aspect of the platform allows you to work from home and grow your remote business. I love that you have such a personal relationship with your family owned business clients.

Great news! We do in fact offer surveys. Feel free to reach out to the team and we can show you how you can set that up on your client's review funnel.

Thanks for being an awesome customer.

  • Quelle des Nutzers 
  • Bewertet am 3.12.2019