Wer verwendet Grade.us?

Dank Grade.us können Agenturen und Vermarkter Hunderte von Kunden / Standorte in einem Dashboard verwalten. Wir decken Branchen wie Auto, Gesundheit, Haus- und professionelle Dienstleistungen, Gastgewerbe, Einzelhandel und vieles mehr ab.

Was ist Grade.us?

Die # 1 White-Label-Überprüfung-Management und Marketing-Plattform für Werbetreibende, Agenturen und SEOs. Dank Grade.us kannst du: 1) Durch Automatisierung mehr und bessere Bewertungen auf Websites wie Google, Facebook und branchenspezifischen Bewertungsportalen erhalten; 2) Unzufriedene Kunden besänftigen, bevor sie schlechte Bewertungen schreiben; 3) Bewertungen im gesamten Internet überwachen, so dass du immer weißt, was über deine Marke gesagt wird; 4) automatisch die besten Bewertungen in SEO-freundliche Web- und Social-Media-Inhalte verwandeln, um deinen guten Ruf zu verstärken.

Grade.us – Details

Grade Us

https://grade.us/home

Gegründet 2013

Grade.us – Preisübersicht

Grade.us ist verfügbar ab 180,00 $/Monat. Grade.us bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Grade.us findest du unten.

Startpreis

180,00 $/Monat
Preisinformationen

Kostenlose Version

Ja

Gratis Testen

Einsatz

Cloud, SaaS, Web

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

Grade.us Funktionen

Kundenzufriedenheit Software
360-Grad-Feedback
Analytik
Berichterstattung über Anrufe
Feedback-Sammlung
Umfrage-Management
Überwachung der Beschwerden
Empfindungsanalyse
Gamification
Kampagnenmanagement
Reaktions-Management
Review-Generierung
Social Media-Kennzahlen
Social Media-Überwachung
Überprüfung bewerten
Dashboard
Empfindungsanalyse
Kampagnenmanagement
Negatives Feedback Management
Nutzerbewertungs-Anfrage
Nutzerbewertungs-Notifikation
Reaktions-Management
Teilen in sozialen Medien
Überprüfung bewerten

Grade.us – Nutzerbewertungen

Zeigt 5 von 187 Nutzerbewertungen

Gesamt
4.8/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
4.8/5
Funktionen
4.6/5
Preis-Leistungs-Verhältnis
4.7/5
Zach H.
Founder
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 28.6.2019

"Grade.us is an awesome platform for both small businesses and agencies"

Kommentare: I love grade.us - gives a great way to help small businesses get the reviews they need in a simple, easy-to-understand way :)

Vorteile: Grade.us gives a simple way to generate reviews on the sites where businesses need them. By providing a product that agencies can use to offer this service, it adds an easy way to increase revenues as well. The software itself is easy to use, simple, clean and effective. It gets out of the way in all the right ways while having just enough customizability to be stay on brand. The support and training is also superb. I very much love this software and offering.

Nachteile: I wish it was free... but I wish everything was free! Honestly, I don't think I have much to say in terms of downsides. Oh! For my market, they don't track Zillow reviews correctly, which is pretty problematic - but it is possible this is completely out of their control. Still, this is a problem since I work mostly with real estate agents.

Antwort des Softwareanbieters

von Grade Us an 1.7.2019

Hi Zach,

Thank you so much for sharing your feedback on the Grade.us platform! We were especially excited to see that you've had a great experience with support and training. Over the past several months, Grade.us has invested heavily in our support team and customer training resources, so hearing that you've had a great experience with us let's us know that we were on target with what we thought our customers would love most! We've also made some recent review updates that should address the trouble you've experienced in the past with specific review sites. Feel free to take a look and let us know if you still have any concerns we can address. Thanks again for sharing your kind words!

Warm regards,
Kelly Rogers
Director, Customer Success
Grade.us
support@grade.us

  • Quelle des Nutzers 
  • Bewertet am 28.6.2019
Karen G.
Administrator
Onlinemedien, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 3.12.2019

"Grade.Us perfect name! "

Kommentare: Grade.Us has provided me the opportunity to work from home. The dashboard and software are user friendly. I work mostly with family owned businesses. When their business receives a strong Review I feel as if I am helping their business succeed.

Vorteile: Grade.Us is a White Label review and reputation product. The customer support is top-notch! They were very patient with me as I learned the system and dashboard. The dashboard is user friendly. The report feature is clear and precise. A great tool to share with clients. Entering review requests is simple and efficient.

Nachteile: Grade.Us recently raised their prices. In my opinion Grade.Us is one of the higher priced Review & Reputation White Labels. I don't believe they have the capability to request surveys from customers. I think this will become more popular in the future --so maybe Grade.Us will incorporate this into their system.

Antwort des Softwareanbieters

von Grade Us an 6.2.2020

Hi Karen,

Thanks for the amazing review!

That's so cool that the white label aspect of the platform allows you to work from home and grow your remote business. I love that you have such a personal relationship with your family owned business clients.

Great news! We do in fact offer surveys. Feel free to reach out to the team and we can show you how you can set that up on your client's review funnel.

Thanks for being an awesome customer.

  • Quelle des Nutzers 
  • Bewertet am 3.12.2019
Michael C.
Internet
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    Unrated
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    Unrated
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 6.7.2015

"Best balance of features vs. cost, excels at review acquisition."

Kommentare: Grade.us has best balance of features vs. cost that I've found on the market, and it excels at the most important task — helping the business or organization acquire reviews. Other apps may have more robust reporting or dashboards at them moment, but they are often weak on acquisition. The Grade.us feature set leaves no acquisition opportunity overlooked. There's a customizable autoresponder system to drip review requests, a simple review invitation feature that allows organizations to quickly trigger the autoresponder (without signing-in to the dashboard), even nicely-printed invitation cards. The review "funnel" can also be triggered by an embeddable review button, live review widget (just click a star to start), or QR code. Negative reviews are routed to the organization first, at least presenting a opportunity for the reviewer to vent themselves and for the organization to respond before going public. The system reliably tracks 80+ review sites — all the usual suspects plus many social media and industry sites. Daily email alerts keep the organization current. Positive reviews (or all reviews if you like) may be streamed to any website. All very nice. Support is snappy and I believe the company is intent on refining and polishing this app over time. I've seen significant development over the last six months. Five stars for Grade.us!

Vorteile: Easy and fast for reviewers to use — resulting in better acquisition. Mobile-friendly. Solid tracking and alert system.

Nachteile: I'd like to see more refined dashboard reporting, similar to other systems that provide visual representations of activity over time.

Antwort des Softwareanbieters

von Grade Us, Inc. an 23.7.2015

Thanks for your review, Michael! Agreed--we absolutely need more in the way of a visual dashboard for all of the review data we collect for you. The scheduled PDF and Web based reports are nice for sharing with your clients, but it would be nice to login and see your current stats "at a glance." It's in the pipeline!

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 6.7.2015
Jason R.
CEO
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    1/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Likelihood to Recommend
    0/10
  • Quelle des Nutzers 
  • Bewertet am 21.11.2019

"Terrible App Considering the Available Technology"

Kommentare: Paying way to much money for subpar features.

Vorteile: Aggregating reviews and being able to respond to Facebook & Google reviews in a single place.

Nachteile: No deeplinking support for native mobile apps.
Breaks all the time causing angry clients
Email support is not helpful

Antwort des Softwareanbieters

von Grade Us an 4.12.2019

Hi Jason,

Thanks for taking the time to leave us some feedback. I'm sorry to hear that your experience on Grade.us has been anything but exceptional. Would you be willing to chat further about how we could do better in the future? I'd love to get on a phone call with you so I can better understand your concerns and to clarify what you mean about deeplinking support for native mobile apps.

Sincerely,
Kelly Rogers
Director, Customer Success
support@grade.us

  • Quelle des Nutzers 
  • Bewertet am 21.11.2019
Rabeah A.
Lead Web Developer
Marketing & Werbung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    10/10
  • Quelle des Nutzers 
  • Bewertet am 1.2.2019

"White Label Reputation Management Made Easy"

Kommentare: Our competitors were offering similar software, so we bought their white label service to use with our clients

Vorteile: Grade. us offers Reputation management software that can help businesses aggregate positive reviews while mitigating negative ones. After trying multiple review management solutions, we stuck with Grade.us for their customer service and easy to use software. Setting up profiles is quick and customizable. You can set up profiles with each account with different persmissions. Another nice touch is the ability to send out automated reports to specified email addresses.

Nachteile: They could do a better job at communicating changes that they are making to their platform as they roll out. Sometimes they will add or move a feature in the admin area, and you have to search around to find it.

  • Quelle des Nutzers 
  • Bewertet am 1.2.2019