Typeform

Kommentare: Typeform is very user friendly, especially on the presentation end (your surveys appear clean and professional - which I find makes people more inclined to complete). On the back end, it is relatively easy to navigate through creating what you need and tailoring it, but can be a bit confusing and limited when exporting and analyzing the data gathered.

Vorteile: The best thing about Typeform is how clean, nice and professional your surveys turn out without doing too much work on your part in formatting the look of it. Reliable as a fairly quick to use aesthetically pleasing presentation.

Nachteile: The one hang up that I continue to find frustrating in using this platform for surveys is the way that you are able to access and view the data collected. I feel that Xcel style spreadsheets and somewhat outdated and an inefficient form of collecting and analyzing your data. For my usage, I have had trouble in finding other options as far as formatting to export your data.

Kommentare: Overall, Typeform has been a revelation. It has allowed us to analyze what kind of queries we were getting from both inside and outside customers.

Vorteile: Our organization uses Typeform to handle both internal and external customer servicing. Anytime we want to have a conversation with for example another employee regarding a certain task, we make a Typeform. The customer service team then re-assigns this Typeform to the other employee using our workflow tool. Typeform is like having a an offline conversation through an online form with fields. This allows you to collect data and make insights.

Nachteile: New users will have to study and learn how to create forms. Aside from this, I haven't had any problems with Typeform. Not sure what all the fuss is online, but it suits our needs.

Kommentare: Typeform is an incredible tool for testing out ways to disguise data capture / lead gathering as something that is providing actual value to the user. It's not a request for advertising proposals, it is a "campaign builder". It is not an online order form, it is a "savings calculator." Essentially, you can leverage the slick UX to make the users think their inputs are causing something to "happen" behind the scenes. This capability is further supported by Typform's intuitive UI for building logic and calculations into the form. Typeform lets you increase inbound leads and try out ideas for larger (custom dev) web projects with minimal time commitment at a very attractive price point.

Vorteile: Typform's fancy/expensive looking UX is its absolute selling point. It isn't the most flexible form builder in the world, but it does what it does well and it looks great doing it. The developers clearly recognized the massive amount of custom webapp development that was going into making – essentially – slick, expensive-looking multi-step forms and decided they should just make a webapp for making slick, expensive-looking multi-step forms.

Nachteile: It is definitely not the most robust solution in terms of functionality. It only has a couple options for how your forms will look, it only has a few integrations for what your forms can do... and that is largely by design. This isn't the Gravity Forms wordpress plugin. This is a specialized tool for leveraging slick UX to make crude data capture masquerade as something more sophisticated.

Kommentare: Typeform don't make it obvious, but they do NOT store partial or incomplete results. In my survey over 120 people started the survey, only 55 completed it. Partial responses would still have been hugely valuable to me, but they're not available with Typeform. They ARE available with SurveyMonkey. I wrote to TypeForm with feedback. Their response "About the issue with not-saved responses, it's the kind of confusion we try to avoid, asking users to test carefully their typeforms before using them..... we are not looking to implement this feature in the near future" So a warning to people: If any response (partial or full) is valuable to you in a survey, please be aware that TypeForm doesn't store the results until the final page where the person clicks "Submit".

Vorteile: Beautiful looking surveys, easy to setup, fantastic analysis tools.

Nachteile: Doesn't save partial responses.
Some concern, as 3 seperate people reported not being able to submit at the end.

Kommentare: Learning about your customer, interactive opt-in, email list building

Vorteile: You can customize a funnel for you website visitors... Figure out their basic contact info to build an email list and have them answer questions to know what their pain points are. Then you can better help serve them! Building out the funnel is fun and interactive for the user.

Nachteile: To access certain features, you'll want to get the paid version. Also, the first time I used this I needed a lot of guidance.