Wer nutzt diese Software?

Fusion Web Clinic serves outpatient pediatric physical, occupational, and speech-language therapy practices in the United States.

Durchschnittliche Bewertung

75 Bewertungen
  • Gesamt 4.7 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.8 / 5
  • Funktionen 4.4 / 5
  • Preis-Leistungs-Verhältnis 4.4 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
  • Training Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten

Angaben zum Hersteller

  • Fusion Web Clinic
  • http://www.fusionwebclinic.com/
  • Gegründet 2009

Über Fusion

If you're a pediatric therapist, you already know all the differences between treating children and adults. So don't just settle for any EMR. Choose Fusion, the only EMR designed specifically for pediatric OTs, PTs, & SLPs.

Thousands of therapists across the country trust Fusion's pediatric-specific EMR to make them (and their practices) more efficient.

Sign up for a free demo of Fusion today to find out how you can spend less time doing paperwork and more time treating patients.

Fusion Funktionen

  • Compliance-Verfolgung
  • Diagramm-Erstellung
  • Elektronische Rezepte
  • Handschrifterkennung
  • ONC-ATCB zertifiziert
  • Self-Service Portal
  • Sinnvolle Nutzung zertifiziert
  • Sprach-Erkennung
  • Terminplanung
  • Abrechnung & Rechnungsstellung
  • Beurteilung-Management
  • Fortschrittsverfolgung
  • Patienten-Terminplanung
  • Patientenakten
  • Patientenregistrierung
  • Pflegeplan-Management
  • Versicherungsmanagement
  • Übungs-Management
  • Abrechnung & Rechnungsstellung
  • Beurteilung-Management
  • Fortschrittsverfolgung
  • Patienten-Terminplanung
  • Pflegeplan-Management
  • SOAP-Notizen
  • Versicherungsmanagement
  • Abrechnung & Rechnungsstellung
  • Aktivitätsüberwachung
  • Aufgabenmanagement
  • Behandlungspläne
  • Beurteilungen
  • Fortschritt-Notizen
  • Mehrere Standorte
  • Terminverwaltung
  • Versicherungsmanagement
  • Übungs-Management
  • Abrechnung & Rechnungsstellung
  • Belastungserfassung
  • Benutzerdefinierte Bündel
  • Code-Verarbeitung
  • Elektronische Gesundheitsakten
  • HIPAA konform
  • Impfstoff-Management
  • Klinische Notizen
  • SMS-Nachrichtenversand
  • Terminplanung
  • Zulassungsmanagement
  • Übungs-Management

Die hilfreichsten Reviews für Fusion

Overall it has been pretty good, but set up was very difficult and we're still learning!

Bewertet am 13.7.2018
Tina A.
Director/Owner
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
4/5
Gesamt
4 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
3 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I had to submit about 100 notes for Audit to Medicaid and I did not get even one issue reported! They usually get you on little things like signatures and time in/out, but with this software things were in order.

Vorteile: Covers most bases of what you need to have in a note. Signature is great. The retrieval capabilities are great.

Nachteile: Difficult to navigate. When you are typing on a note and walk away you do not know which note you were writing on because it does not have patient's name/date on each screen.
***There is no UNDO typing or revert back to what you just did.
***When you try to Delete or Edit an appointment it might disappear or move to an unexpected spot and there is no UNDO or way to retrieve what you just did. Many many many times we try to Edit & it Deletes!!
When you see the list of how many notes a patient owes you can not see WHICH notes they are and to retrieve that information.
I don't like that I have to pay full price for someone who comes in to do one or two visits per month and this has actually deterred me from hiring someone who just comes in once in a while to substitute, and I think it is actually ridiculous that there is no way to do a partial charge for someone who is just in the office temporarily.
There is no way for an office assistant to add information to an evaluation (such as medications or easy stuff like evaluation scores that therapist wants to be put on an evaluation that a "tech" can add) without their name having to be added to the evaluation. The therapist should be able to send it specifically for this information to a tech.
There needs to be a way to override the information written by an assistant on a SOAP note, by the supervisor.
There should be a way for supervisor to call back a note written by an assistant.
There are a lot of issues.

Does Most Things Great But Support Lacking and Company Inflexible

Bewertet am 28.6.2018
Verifizierter Rezensent
President
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Good feature set, easy of use. All of this is in my review.

Vorteile: Fusion has created a very good and stable product. The app loads in your browser as one page and you navigate within. This makes it load everything extremely fast and efficiently. Most of the feature are ideal for an slp/ot/pt therapy clinic with clients of any age (I don't know why they market it as pediatric focused). The best part is the ease and speed by which we can get SOAP notes done, one to claims and submitted to insurance.

Nachteile: First off, its hard to develop software that meets a lot of user's needs. That said, after being with Fusion for 2 years I have noticed a shift. They're people used to be a lot more accommodating and service minded. Our clinic isn't expecting Fusion to develop custom features for us, but even tiny changes that would make a big difference, for us and other clinics, they are unwilling to change/add. As far as support, it's gone down hill. A few months back, the clearing house they used screwed up a lot of claims, but Fusion didn't handle it well. Basically, their support manager sent at least 10 very long emails giving clinics a laundry list of things we needed to do to fit it. The emails were so confusing we had to call them. It was a disaster and we only had a few claims that were effected. My feeling is Fusion is suffering from an inflated ego and or a lack of quality people. They really believe they have amazing support, so when you push back and say that they didn't solve your problem they have an attitude, "That doesn't make sense, we have great support." Thus, for the most part I like the software but as my clinic grows I'm finding it harder to work with Fusion.

Antwort des Softwareanbieters

von Fusion Web Clinic an 2.7.2018

Hello! Thank you for taking the time to share your review. I am truly sorry to hear that you aren¿t completely happy with Fusion and your experience with our team! We recognize that we have areas to improve on and we are working hard to get better. In fact, we've recently hired several new team members to help with that! I would love the chance to connect with you directly on the things you mentioned. If you're open to that, please feel free to send an email to kristen@fusionwebclinic.com with your contact info. Our goal is to serve you so you can serve your patients, so thanks for helping us get better at doing that!

The Perfect Web Clinic

Bewertet am 5.4.2017
Sophia J.
Office Manager
Medizinische Praxis, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Our office's experience with Fusion has been incredible for both administrative personnel and therapists. This review is from the perspective of an office manager and not that of the therapists. Fusion as a program is seamless in it's design and function. From scheduling, to billing, to note taking, Fusion has provided a simple software to manage these different tasks. The software is extremely easy to use and if you are unsure of how to do something there are options to read a "how-to" or the system will take you through the process, similar to a demo. The software itself looks modern, unlike other web clinics available, which still look stuck in 2009, thus making the experience very user friendly and pleasant to deal with. Aside from the software itself, the customer service is where Fusion has one of it's strongest systems. I have yet to have a problem that has not been solved by a customer representative. The problems that have been worked on have ranged from simple quick fixes to more complex issues which have required further investigation on both of our ends. The support staff at Fusion is willing to go the extra mile to ensure that any and all problems are fixed leaving no stone unturned when searching for a solution. Their responses are quick (well under 24 hours) and are laid out in a way that anyone could understand. Rather than fix the problem and leave you unaware of the cause or solution, they make sure to explain each step so that the same problems can be dealt with in the future without their assistance. Fusion's support staff is top notch and will be do everything in their power to make sure that their customers are taken care of. This level of service stands out on it's own but is also appreciated after dealing with various insurance companies. on a daily basis. Overall, I would recommend Fusion with 100% confidence to anyone who was looking to make use of a comprehensive software such as this. The software is easy to use and the support team is always a reliable resource for help. One last reason to go with Fusion is that they are always thinking of new ways to improve their software and are open to all criticisms and/or requests. It seems like once a month there is a new feature that has been added with the intent of creating a smoother experience. Fusion truly is a necessary tool in our office for both administration purposes and for our therapists and it is worth every penny.

Vorteile: Easy to use, modern software. Great for scheduling, billing and note taking. The authorization tracker is one of the best features and has helped a great deal in maintaining a clinic.

Nachteile: If there is something that is missing I cannot think of it. However, every part that I use I am happy with.

Antwort des Softwareanbieters

von Fusion Web Clinic an 10.4.2017

Sophia - Thank you so much for the positive feedback and review! We are so glad that Fusion has brought so much value to your practice.

As always, we are here for you and your patients.

We have used this EMR for several years. It is well-designed, functional, and easy to use.

Bewertet am 31.5.2017
Chelsea S.
Billing/Practice Manager
Krankenhausversorgung & Gesundheitswesen, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Scheduling, billing, and data entry encompassed in one product

Vorteile: This software is all inclusive, and it is very helpful to be able to manage multiple offices in one location. Patient data is accessible yet secure. The system is also designed for multiple disciplines. The best part for me is the billing and administrative sections which allow for easy tracking of claims as well as informative reports which would take hours to do by hand.

Nachteile: My least favorite part about this software is not being able to mark a patient tardy or calculate attendance by a date range rather than overall. It would be more helpful if we mark appointments more appropriately such as "Canceled by clinic" or "canceled by the parent" or "tardy" and then be able to calculate these by category. We must report the percentage to many insurances.

Love this EMR!!

Bewertet am 13.1.2019
Verifizierter Rezensent
Speech Language Pathologist
Gesundheit, Wellness & Fitness, Selbstständig
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: Fusion is very streamlined, easy to customize and very professional looking. I love how reports look when printed! The POC is automatically created based on the evaluation report and also look very professional. The goals are automatically filled in on the SOAP notes with progress graphs for progress reports. Work is easy to keep track of with the tasks bar on the main schedule page. You can assign different tasks to a therapist and the daily soap note reminder automatically shows up once you check a patient in. Great EMR system.

Nachteile: I wish it was easier to create a POC when you receive an evaluation from a different clinic. The only other con I have is that it is the most expensive EMR system I have seen.

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