Glofox

I'm delighted I chose Glofox... For lots of reasons

Kommentare: I was just about to sign up to Mindbody when a friend pointed Glofox out to me. After carrying out a demo of the software I was very happy with how easy it was to navigate and my decision was made instantly. Since joining our bookings are up 40%, we're saving heaps of time which was previously spent doing admin and our client base is growing at an incredible rate! If you're looking for a great alternative to Mindbody, these are the reasons why I went with Glofox and made one of my best business decisions to date: On one hand I had Mindbody. If you're looking for software and a custom branded app just as I was (was adamant to make it as simple as possible for people to pay me so wanted an app), you would have to go for their most expensive package at 195 a month. Mindbody also increase your monthly subscription fee when you hit a certain number of members or trainers using the app. My intentions were to use a software package to help us really get a handle on our admin and free time to grow my business. With this growth in mind, expected costs could almost double in the next few months, leaving me with a pricing package I could no longer afford. On the other hand, I had Glofox. Their pricing packages range from 80-140 a month and each package comes with a custom branded app completely matching your business's brand. Not only this, they don't charge you for adding more members or users. As the sales rep I spoke to put it, they want to see your business grow and for this reason, they're not going to penalize you for doing just that. A breath of fresh air if you ask me! Our custom branded app from Glofox gives our members a really simple means of booking and paying for our services. On the backend, I needed a system that would help me minimize admin with as few clicks possible without overcomplicating things. I've found the Glofox Dashboard really clear and simple to use. I tend to set my Dashboard to show weekly bookings, payments due and revenue for ease. I can create and update my schedule, manage memberships including payments, renewals and automated billing in my Dashboard too- really great having everything in one place! Overall, there's nothing better than working with a team of people who really want to see your business grow stronger every day. With such a quick response time to any of our queries, it's safe to say choosing Glofox has been the best business decision I've made. Mindbody won't know what hit them!

Great for my Gyms

Kommentare: We use it to manage the membership billing and session scheduling for our 2 gyms. It's been great and keeps getting better.

Vorteile:

Easy to use and edit. The members app looks great and works well, the members love it. It's cost effective compared to the alternatives. It's continually being updated and new features are being added.

Nachteile:

Nothing really, any tech issues that might crop up are typically dealt with quickly by the support team.

In Betracht gezogene Alternativen: TeamUp

Warum Glofox gewählt wurde: Mindbody was becoming expensive and the payment processing and actual payouts into our bank account were getting slower and more cumbersome. I needed a simpler solution that paid out quicker and with lower fees.

Zuvor genutzte Software: Mindbody

Gründe für den Wechsel zu Glofox: GloFox came recommended from a friend and it looked like it did everything that we needed.

Successful On boarding

Kommentare: I am happy with the Stripe merchant integration an d ease of use for my customers on the app

Vorteile:

Easy to use for my customers, easy to learn for Staff and includes easy integration for on line and Zoom.

Nachteile:

Backend admin is at times slow to respond when inputting info or making changes

Waist of time and money

Kommentare: We (franchise gym in Thailand) wanted a scheduling software for our gym to organize our work to all our employees. So we decided to give glofox a go. In the videocall we explained our problem and what we are looking for. Glofox employee guaranteed that they have solution for us and recommend the trial package (buy one month and get two month free for over 320 $ platinum package). The trial price was fair enough so we did the purchase. After two weeks of using glofox platinum we found out that the features we wanted was not available (like setup schedule time on mobile, instead this must be done on PC). We had another call with glofox and had been told to get a solution very soon. After couple weeks we still didnt hear anything, instead we receive a reply that glofox will terminate the software. So we asking for refund and they agreed, glofox wanted to inform our refund to their finance team. After two weeks of no update, we message glofox again, asking for our refund and have been told that they still didnt get any update from the finance team. Today another two weeks pass already without any reply but we still waiting for our refund. We have everything written on letter and email as proof. I our opinion this company is not professional about customer service at all and not recommend to cooperate with.

Vorteile:

Nothing. The software is overrated. Not worth the money

Nachteile:

Still nothing as the software is overrated and not worth the money.

Amazing!

Kommentare: Love it!!!! :)

Vorteile:

A perfect solution for my business. I was a MBO user for several years, but unfortunately the branded mobile app was dated and had limited functionality, it was also super expensive and costs increasing year on year was just not affordable for my business. I started off on the standard plan, but as I like things branded to me and my business I had to upgrade, and this just ended up costing the business hefty sums which we could not afford. Glofox were pretty easy to set up and get started with and they even helped me migrate my clients over. It's been pretty much smooth sailing and the customer support team have been EXTREMELY HELPFUL. You can have calls with the very happy and efficient team and they are willing to help and follow up on your requests. What I like the most and most looking forward in the future to is new features. They are constantly updating the software and adding new features in which makes it a great piece of software to work with and it's great for my clients too. Everything is branded to me, I like that we have a News section in the app and a store where I can sell my merchandise. We can create events as we put on workshops and masterclasses throughout the year. Looking forward to working with these guys more to take my business to new levels. Thanks guys, I'm soo happy I joined you! :) Highly recommended!

Nachteile:

A few scheduling problems on the app - being looked at now, and reporting features, however new reports are being added.