Wer verwendet Glofox?

Wenn du ein markenbewusstes Studio oder Fitnessstudio betreibst, das sein Geschäft automatisieren und das Kundenerlebnis verbessern möchte, kann die Anwendung dir dabei helfen. Spare Zeit, verdiene mehr Geld und erfreue deine Mitglieder.

Was ist Glofox?

Die Fitness- und Fitnessstudio-Management-Software von Glofox wurde von Fitnessprofis für Fitnessprofis entwickelt. Verwalte dein Unternehmen von einem All-in-one-System aus: Terminplanung, Mitgliedschaftsverwaltung, Berichterstattung, Zahlungen. Dank der nahtlosen Kundenkommunikation über eine einzigartige mobile App kannst du mehr Kunden halten und deiner Einrichtung die Stabilität verleihen, die sie für Wachstum und Skalierung benötigt. Diese mobile App, kombiniert mit einer Website-Integration, ist das perfekte Buchungssystem, mit dem du deine Einnahmen steigern kannst.

Glofox – Details

Glofox

http://www.glofox.com

Gegründet 2014

Glofox – Preisübersicht

Glofox ist verfügbar ab 110,00 $/Monat. Glofox bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für Glofox findest du unten.

Startpreis

110,00 $/Monat
Preisinformationen

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Glofox Funktionen

Club Management Software
Abrechnung & Rechnungsstellung
Besuchermanagement
Inventarverwaltung
Marketing-Management
Mitglieder-Portal
Mitgliedschaft-Management
Mobiler Zugriff
Online-Buchungen
Team-Management
Veranstaltungsmanagement
Verfolgen der Teilnahme
Verkaufspunkt POS
Website-Management
Zahlungsabwicklung
Abrechnung & Rechnungsstellung
Class & Schedule Management
Inventarverwaltung
Marketing-Management
Mitarbeitermanagement
Mitgliedschaft-Management
Online-Buchung
Self-Check-in/-Check-out
Veranstaltungsmanagement
Verfolgen der Teilnahme
Vertragsmanagement
Zahlungsabwicklung
Ausschuss-Management
E-Mail Marketing
Gebühren-Management
Mitglieder-Datenbank
Mitglieder-Portal
Mitgliedertypen
Mitgliederverzeichnis
Mitgliedschaftsverlängerung
Veranstaltungsmanagement
Verwalten von Anwendungen
Website-Management
Zahlungsabwicklung
Inventarverwaltung
Kreditplanung
Mitarbeiter-Management
Online-Zahlungen

Glofox – Nutzerbewertungen

Zeigt 5 von 186 Nutzerbewertungen

Gesamt
4.6/5
Benutzerfreundlichkeit
4.6/5
Kundenservice
4.7/5
Funktionen
4.4/5
Preis-Leistungs-Verhältnis
4.5/5
Andrew D.
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    Nicht bewertet
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 11.4.2016

"I'm delighted I chose Glofox... For lots of reasons "

Kommentare: I was just about to sign up to Mindbody when a friend pointed Glofox out to me. After carrying out a demo of the software I was very happy with how easy it was to navigate and my decision was made instantly. Since joining our bookings are up 40%, we're saving heaps of time which was previously spent doing admin and our client base is growing at an incredible rate! If you're looking for a great alternative to Mindbody, these are the reasons why I went with Glofox and made one of my best business decisions to date: On one hand I had Mindbody. If you're looking for software and a custom branded app just as I was (was adamant to make it as simple as possible for people to pay me so wanted an app), you would have to go for their most expensive package at 195 a month. Mindbody also increase your monthly subscription fee when you hit a certain number of members or trainers using the app. My intentions were to use a software package to help us really get a handle on our admin and free time to grow my business. With this growth in mind, expected costs could almost double in the next few months, leaving me with a pricing package I could no longer afford. On the other hand, I had Glofox. Their pricing packages range from 80-140 a month and each package comes with a custom branded app completely matching your business's brand. Not only this, they don't charge you for adding more members or users. As the sales rep I spoke to put it, they want to see your business grow and for this reason, they're not going to penalize you for doing just that. A breath of fresh air if you ask me! Our custom branded app from Glofox gives our members a really simple means of booking and paying for our services. On the backend, I needed a system that would help me minimize admin with as few clicks possible without overcomplicating things. I've found the Glofox Dashboard really clear and simple to use. I tend to set my Dashboard to show weekly bookings, payments due and revenue for ease. I can create and update my schedule, manage memberships including payments, renewals and automated billing in my Dashboard too- really great having everything in one place! Overall, there's nothing better than working with a team of people who really want to see your business grow stronger every day. With such a quick response time to any of our queries, it's safe to say choosing Glofox has been the best business decision I've made. Mindbody won't know what hit them!

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 11.4.2016
Vincent D.
Director
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.3.2020

"Amazing!"

Kommentare: Love it!!!! :)

Vorteile: A perfect solution for my business. I was a MBO user for several years, but unfortunately the branded mobile app was dated and had limited functionality, it was also super expensive and costs increasing year on year was just not affordable for my business. I started off on the standard plan, but as I like things branded to me and my business I had to upgrade, and this just ended up costing the business hefty sums which we could not afford. Glofox were pretty easy to set up and get started with and they even helped me migrate my clients over. It's been pretty much smooth sailing and the customer support team have been EXTREMELY HELPFUL. You can have calls with the very happy and efficient team and they are willing to help and follow up on your requests. What I like the most and most looking forward in the future to is new features. They are constantly updating the software and adding new features in which makes it a great piece of software to work with and it's great for my clients too. Everything is branded to me, I like that we have a News section in the app and a store where I can sell my merchandise. We can create events as we put on workshops and masterclasses throughout the year. Looking forward to working with these guys more to take my business to new levels. Thanks guys, I'm soo happy I joined you! :) Highly recommended!

Nachteile: A few scheduling problems on the app - being looked at now, and reporting features, however new reports are being added.

Antwort des Softwareanbieters

von Glofox an 18.3.2020

Hi Vincent,

Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox.

Thank you for the feedback on the platform also. Our product team is constantly updating and improving our offering so we will be sure to pass this comment on to the team.

Yours in fitness,
The Glofox Team

  • Quelle des Nutzers 
  • Bewertet am 10.3.2020
Eduardo V.
Operations Manager
Gesundheit, Wellness & Fitness, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 29.8.2019

"Managing Studios Made Easy"

Kommentare: About 80% of our payments are now through recurring subscriptions. This has helped us increase our retention rate. Another big plus has been the ability to measure our marking efforts through the Facebook Pixel. In a nutshell it has been easy to use, our customers are happy and the software has given us information on how to grow more consistently. When ever I have trouble it is really easy to contact the support team which has been very helpfull.

Vorteile: Their Facebook Pixel has allowed us to measure our acquisition cost and take better decisions on our digital marketing efforts. I love that it is easy to schedule classes, set up membership plans and visualize basic revenue data. This leaves me time study the numbers and work on improving my KPIs. As an extra point our customers love the our Glofox personalized App and it has been really easy to integrate the system into our webpage.

Nachteile: Although I get basic information, I could use more detailed reports. They still have a way to go in allowing customers to book a specific spot in a class and other minor plug ins... but I don’t have any mayor complaints.

Antwort des Softwareanbieters

von Glofox an 17.9.2019

Hi Eduardo,

Thanks for sharing your positive experience with Glofox.

We are delighted to hear that you've had such a positive experience with us.

We are always updating our software with solutions for your business so we will keep note of your feedback on Reports.

Looking forward to seeing your business grow and succeed with Glofox!

Yours in fitness,
The Glofox Team

  • Quelle des Nutzers 
  • Bewertet am 29.8.2019
Stephanie G.
Yoga studio owner
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.3.2020

"GloFox has been such a better experience than other platforms!"

Kommentare: My personal account helper, [SENSITIVE CONTENT HIDDEN], has been so incredibly helpful. She has gone above and beyond to help me be successful and to run my business more efficiently.

Vorteile: That if I have had problems arise while using glofox, the customer support I have received has been super helpful. They have spent as much time as is needed to help me make sure everything is set up and my questions are early answered.

Nachteile: There are a few tie ups that are inconvenient. Like, I cannot be listed as a trainer in classes since I am the administrator so I had to create a dummy account to get around that restriction. But the problems are minor and nothing to be super frustrated over.

Antwort des Softwareanbieters

von Glofox an 16.3.2020

Hi Stephanie,

Thanks for taking the time to leave your feedback. We are happy to hear that you are enjoying using Glofox.

Thank you for the feedback on the platform also. Our product team is constantly updating and improving our offering so we will be sure to pass this comment on to the team.

Yours in fitness,
The Glofox Team

  • Quelle des Nutzers 
  • Bewertet am 10.3.2020
Arlene C.
Owner / CEO
Gesundheit, Wellness & Fitness, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    1/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    1/5
  • Preis-Leistungs-Verhältnis
    1/5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Quelle des Nutzers 
  • Bewertet am 7.1.2020

"Really wish I could give this software a better score."

Kommentare: Asides from the frustrating technical issues outlined above, the support is very poor. Issues take weeks to resolve often with a "We don't know what the cause of the issue is" as a response, and then the same problem will reoccur later. The customer support team were great when I first signed up, I imagine there were fewer clients on their books and it was easier for them to manage. Now it takes weeks to resolve issues, the support team sound fatigued and are often defensive and salty when speaking on the phone (same applies to email correspondence). Glofox also make regular "upgrades" to the software and do not take time to explain to their customers in full detail what the updates involve. An "upgrade" was made to the payments integration in 2019 which meant that access to the separate back-end Stripe system was lost, which was massively frustrating given the inaccuracies of the built-in Glofox reporting software and clients information randomly going missing from their back-end website. I get the impression that this "upgrade" was not fully tested as there were numerous issues with it (eg: old clients being reactivated and billed years after the fact). I unfortunately cannot recommend this software to anyone as it has only caused frustration, disappointment and countless hours of extra work for myself and my team. The issues above caused a lot of upset to our clients which lessened their experience as our customers: this is the opposite of what any business needs!

Vorteile: Glofox is a highly visual platform and easy to use (aside from the glitches which I will get to later). It looks very pretty and it would be amazing if it actually worked properly.

Nachteile: It simply does not work. And I'm talking about the bare basics here. The reporting features are inaccurate and have added uncountable extra admin hours to my month. Regular glitches occur, a few of these are: payments being processed from users and then their purchased class credits disappearing, buttons on the back-end or admin website randomly disappearing or not working, classes / events / staff members being deleted from the calendar and then they re-appear randomly, start / end date functionality of classes randomly not working, clients being billed randomly following the completion of their payment periods, courses not visible on the admin app. I could go on.

Antwort des Softwareanbieters

von Glofox an 27.1.2020

Hi Arlene,

Thank you for the honest review and feedback. I am sorry that you seem to have had such a poor experience with the Glofox platform.

We take customer feedback very seriously and will take your comments to the team. A member of our team will have been in touch with you to discuss the issues you outlined.

Best regards,
The Glofox Team

  • Quelle des Nutzers 
  • Bewertet am 7.1.2020