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ABC Glofox
Was ist ABC Glofox?
Diese Club-Management-Software bietet dir einen zentralen Ort für die Bewältigung deiner täglichen Verwaltungsaufgaben und steigert den Umsatz. Mit der Club-Software von Glofox kannst du dich wieder deinen Mitgliedern und Trainer*innen widmen, anstatt auf deinen Computer zu starren. Erhalte Einblicke, mit denen du die besten Geschäftsentscheidungen treffen kannst – ganz gleich, ob es darum geht, eine erfolgreiche Werbeaktion hervorzuheben oder um eine*n Trainer*in, der/die die Kundenbindung fördert – du hast alle Informationen immer zur Hand.
Wer verwendet ABC Glofox?
Wenn du ein markenbewusstes Studio oder Fitnessstudio betreibst, das sein Geschäft automatisieren und das Kundenerlebnis verbessern möchte, kann die Anwendung dir dabei helfen. Spare Zeit, verdiene mehr Geld und erfreue deine Mitglieder.
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Mit einer beliebten Alternative vergleichen

ABC Glofox
Bewertungen über ABC Glofox

In Betracht gezogene Alternativen:
First steps into new business made easier with GloFox
Kommentare: Sales, leads, marketing, basically everything I need to operate a boutique studio. I like the waiting list feature and how easy it looks to make it both branded to my company and tailored to exactly what me and my clients need. I’m looking forward to starting the build process to see how it goes. The experience so far has been all good Fromm y perspective.
Vorteile:
Ease of Communication, with regular follow ups from sales team. Very friendly and helpful, giving lots of experienced based tips to help me get started. Seems to be simple system to operate, which is important for me as I’m not very technical with IT. I liked that we could discuss everything about the product and there wasn’t any pressure to go with GloFox. It just simply was the best value product for what I need. The app looks great, and I think going for the Gold option from the outset was the best idea, as it means my clients can be used to using the app right from the start, rather than just using web services initially and then having to change.
Nachteile:
Nothing really, only thing I have noted is no compatibility with Spivi - which won’t be an issue but just something I’ll need to sort separately. I can’t see too many downsides at the moment, everything so far from first contact to agreeing to partner has been flawless.
Antwort von ABC Fitness
vor 4 Jahren
Hi Natalie, thanks so much for taking the time to leave a review. We really appreciate it. Glad to hear you're having a good experience. - The Glofox Team
In Betracht gezogene Alternativen:
Definitely check out GloFox!
Kommentare: The initial onboarding was a bit chaotic due to my personal reasons and the personal reasons of my assigned onboarding manager. Now that I have finally gotten a hold of Customer success managers [sensitive content hidden], I have been able to have very productive meetings and correct a lot of inefficiencies and incorrect setups that were not correct during the onboarding process.
Vorteile:
[sensitive content hidden] have been super helpful with correcting some of my initial onboarding errors or inefficiencies!
Nachteile:
Some of the support team. is not equipped to handle most of the features.
In Betracht gezogene Alternativen:
Would not recommend - poor customer support and too expensive.
Kommentare: Customer support has been poor at best. I've been trying to cancel my subscription as a gym and studio owner, and it took a month before I received a confirmation about cancelling my membership. Despite multiple emails, calls, and submitted tickets. Since then, I've ben trying to get my data migrated to a new system and am once again begin ghosted. I do not recommend ABC Glofox.
Vorteile:
Not much. ABC Glofox has very little I would say is a pro.
Nachteile:
1. Reporting is not robust enough and when I've asked for my own data, I'm met with roadblocks. 2. Glofox doesn't allow for gift cards. 3. Price increases that do not correlate with improved functionality or support. 4. Bulky marketing suite. 5. Lead-Client functionality does not capture our business model well enough and I can't adjust it. 6. Cancellation process has been arduous.
In Betracht gezogene Alternativen:
Efficient booking system!
Kommentare: theres alot of settings, functionality which is pretty awesome. And surely, it takes time aswell to set this all up. But once its set, its quite easy to handle the system.
Vorteile:
Its a big system with alot of functionality, but the service and onboarding service was great. Louise was always reachable and helpful!
Nachteile:
The integration of moving members from another studio to a new studio. Unfortunetaly there was alot of manual work to be done. Like setting the correct membership, dates and so on. Also when creating staff. Upon deleting them, you can't use the same emails unless you change it again, despite it being deleted. One major defect is that not all customers get emailed when pressing forgot password.
In Betracht gezogene Alternativen:
Happy with Glofox so far!
Kommentare: From [sensitive content hidden] in sales to [sensitive content hidden] in onboarding, I felt very supported with Glofox
Vorteile:
Customer service was readily available and went above & beyond to support my needs and the development of my app and software.
Nachteile:
I see some negative reviews online however, I've yet to run into any cons with Glofox.
In Betracht gezogene Alternativen:
Glofox - Lou Costello Sportsman Club Boxing Gym
Kommentare: Excellent experience. Efficient setup. Was able to up and running in about 2 weeks.
Vorteile:
Setup was easy and intuitive. Working with [sensitive content hidden] was a pleasure.
Nachteile:
None to mention. Product / application worked as expected.

Really bad
Vorteile:
It’s easy to use, that’s pretty much it.
Nachteile:
Where do I start? Everything…from the setup…to dealing with their employees and their schedules, the errors that it has regarding payments and modifying a class, the bad integration with websites, when you cancel they play like you didn’t follow their steps…seriously explore more options before you get into this mess of an app
Glofox Review
Kommentare: Great experience with the onboarding support from Louise. So far pretty good, I am still getting the hang of using the system with customers as it does seem like you have to allow them to run into issues before everything works smoothly.
Vorteile:
I found my onboarding coach incredibly helpful and really available to email for help and schedule meetings with. She really helped me to understand the system and be able to use it in a way that will work for my business as I was quite overwhelmed by it all and would have been lost without her help.
Nachteile:
I feel like there are some costs and features that aren't well explained in order to possible get extra add ons purchased. Some features seem a bit overcomplicated.
Very good and supportive
Vorteile:
[sensitive content hidden] was always so responsive and supportive. He's a great asset to your team.
Nachteile:
SMS limit per month on the highest package. I think it can be increased or unlimited with the top tier package for customers. Apple pay would be a great benefit to the platform as well. Separate appointment emails for businesses i.e sauna appointment confirmation would be totally different than a sports massage appointment confirmation.
Biggest mistake for my start up
Kommentare: Biggest mistake I’ve made for my start up was getting a Glofox subscription
Vorteile:
Nothing, it was hard to use and the company were so unhelpful once the sales person was done with me and they had me on a yearly subscription
Nachteile:
That I spent so much money on a platform that was unnecessary for my business and the company still decided to upsell what I didn’t need. Do not sign an annual contract you will regret it. Research all your options as there are platforms for £10 a month that do the same.
In Betracht gezogene Alternativen:
Amazing!!
Kommentare: Overall experience has been great!
Vorteile:
I liked working with [sensitive content hidden] best, I really appreciated how quickly the GloFox team moves and how much they checked in on me during the process.
Nachteile:
I think the emails/ notes should be custom to your brand, not glofox, it's very confusing to receive an email with all the glofox branding but it's from my business.
In Betracht gezogene Alternativen:
Fitcode
Kommentare: Overall good a lot of hiccups but will still need to work them out. Too early to know
Vorteile:
Most functions have what I need to run the business
Nachteile:
The payment processing time and GoCardless integration
Great gym management software
Kommentare: I would like to mention Colm Jones, I have been in touch with him several times and his service is just out of this world to meet my needs.
Vorteile:
Ease of setup Great app for clients Having your own app
Nachteile:
Can't really recall anything that I don't like, a couple things might be cool if they were added like bettering the discount code use, a couple more marketing tools, some social interaction within the app would be bonkers!!!
Horrible customer service
Kommentare: Awful! Worst customer service I have ever experienced. The people answering the phones are very nice, but they have no answers to any questions and the managers won’t call you back.
Vorteile:
I don’t know. The customer service was so awful I never was able to experience their services.
Nachteile:
If you are ok with waiting 48 hours to fix any issues you have with your Glofox app, then you will be fine. I sent several emails trying to get a call back to receive help with an onboarding dilemma and could not get help from Glofox. You will get someone from customer service to answer, but no one that can actually help with an issue. If you end up needing to speak to a manager, you will never get a response. Way over priced for the service you getS.
Client Migration
Kommentare: Overall I have had a great experience so far. I migrated the client list from one system to another as I took over a branch from another business and re-branded. I was dreading the data migration as it was taking place before the Easter bank holiday weekend. But thanks to [sensitive content hidden] in the migration team, everything went more smoothly than I could have imagined. They did a great job and kept me fully informed throughout the process. Thanks so much guys. I genuinely can't thank you enough.
Vorteile:
Straight forward and easy to use. Integrates easily to your website.
Nachteile:
Online links for classes as I mentioned earlier.It would be more practical to have only add the link to the class once rather than for every instance. It would be useful to be able to select specific client to send emails to.
[sensitive content hidden] is Awesome!
Kommentare: Overall, it's been a good experience because of [sensitive content hidden]. I also really like [sensitive content hidden]
Vorteile:
I love working with [sensitive content hidden]. He's responsive, patient and kind.
Nachteile:
Some of the after-hours customer service reps are subpar. There are a few features of the app (specifically around the Kisi integration) that need some improvements.
Glofox Review
Kommentare: [sensitive content hidden] has been excellent! He goes above and beyond and he really wants the best for the client which I extremely value and he has made my experience very enjoyable.
Vorteile:
Glofox is very easy to use both as a client and an owner. As a client what I liked the most is you can easily book without signing too many forms. As an owner it has great reports, lead management and marketing.
Nachteile:
There are a few features which need to be included. The late fee is something which is very important for pilates studios. I understand this can be done manually however when you have lots of admin work to do this is tiresome. I recommend this process be automated and the studio owner can select the amount the client will be charged if they do not show to class or cancel within the cancellation period. I also recommend Glofox included more functions in the cancellation window. For early morning classes I would like to have an eight hour cancellation period so people understand if they get into the class or not before going to sleep. Whilst for daytime and night classes the cancellation period can be 2-4 hours or whatever the owner deems suitable. This gives the owner more flexibility and something I would like to see in the future.
Callum ONeill
Vorteile:
Automated emails, easy booking system, easy onboarding with [sensitive content hidden]
Nachteile:
Cannot operate easily from phone or ipad
Horrible Customer service, money hungry
Kommentare: Horrible customer service. Sold my gym in February 2023 and was charged extra payments of $1,239 in May, August and October. The June payment they got me on a technicality saying that I needed to give 30days notice before the next 3 month instalment was due. (I gave 23days). They charge you in 3 month blocks whether you are using the product of not. They then charged me again in October even after they said they would not charge me again Its not a cheap service, and especially expensive when you haven't used it for 8months and are still getting charged. Operating system isnt that good to put up with the rude staff and poor customer service Would NOT recommend.
Vorteile:
Operating system was average. Better user experiences for a lot less
Nachteile:
I got charged for 8 months after I sold my gym. Horrible T&C's with are very unrealistic in todays environment. Extra 3x $1,239 charged without warning
Maximize Your Gym's Potential with Gloflox's Integrated Management Platform
Kommentare: My experience to Gloflox as a pharmaceutical product development and research intern was minimal because it had little to do with my line of work. But I was able to see how fitness-related firms used Gloflox in their daily operations. The software's class scheduling and membership administration functions were crucial in optimizing the gym's operations. The reporting features of Gloflox helped with data-driven decision-making by offering insightful information about member engagement and attendance trends. Despite the fact that my experience with Gloflox was purely observational, it showed how well the program can handle gyms.
Vorteile:
A number of features from Gloflox are offered to simplify operations in fitness centers and gyms. It is simple to manage memberships, plan lessons, and keep track of attendance thanks to its user-friendly layout and straightforward design. The software's powerful reporting and analytics features offer insightful data on member engagement and business performance. The integrated payment processing solution from Gloflox makes billing simple and guarantees safe transactions. Businesses may adapt the platform to their own needs, including branding and member communication, thanks to the software's customization capabilities. The knowledgeable staff at Gloflox is on hand to respond to any questions or potential technical problems.
Nachteile:
The learning curve connected with Gloflox's sophisticated capabilities, which may take time and effort to fully employ, is one of its drawbacks. Some users have noted that the software occasionally has errors or glitches that have a negative impact on the user experience. Although Gloflox provides a wide variety of functionalities, certain specialized elements needed by specialized fitness enterprises might be missing. Pricing for smaller gyms or independent fitness studios can be very pricey, which could present a financial hardship.
Glofox for Pilates
Vorteile:
Seamless look and can add your own branding to make it look unique
Nachteile:
Slow customer service reply. Sometimes things are missed.
Great but needs improvement
Kommentare: The customer service is amazing! Very helpful and respond very quickly.
Vorteile:
Easy to set up at first, got all the functions I wanted for my business
Nachteile:
Sometimes a bit difficult to understand some functions of the app
Good experience
Kommentare: Very good experience
Vorteile:
The fact that it’s easy to use for both staff and members
Nachteile:
That’s you can’t put your own pictures on the standard app
Great Customer Service!
Kommentare: I have had problems around scheduling, double-booking and always being on the clock .
Vorteile:
Customer Service is amazing. The dashboard is very easy to use and pretty intuitive.
Nachteile:
I haven't found anything yet. I am hoping that I can translate it into French.
Glofox Made my processes simpler.
Kommentare: I haven't experienced any app outages or latency problems. Undoubtedly, Glofox has simplified a lot of processes.Once it is set up, I really don't need to do anything.It was wonderful.
Vorteile:
The software is simple to navigate and utilize.I really appreciate how simple the backend setup was. The program's best feature by far is this one. Clients get very direct access to programs and events taking place inside the facility, and it is quite simple to use. Customer Services is always on hand to provide information.
Nachteile:
The software is fairly simple to use and browse, but it was a little difficult for me to set up the membership the way I desired. Otherwise, nothing challenging exists.