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Ivy Experience Suite
Was ist Ivy Experience Suite?
Google-gestützte Plattform für Gasteinbindung und intelligentes Senden von Textnachrichten mit hohem ROI. Sende SMS-Nachrichten an deine Gäste. Ivy kombiniert menschliche Expertise mit Automatisierung, um eine genaue und zeitnahe Gästekommunikation zu ermöglichen, Hotelmitarbeiter zu entlasten und die Erfahrung deiner Gäste zu verbessern.
Wer verwendet Ivy Experience Suite?
Sehr gut geeignet für Hotels, Resorts und Casinos, die die Durchschnittstagesrate (ADR), die Bewertungen der Gästezufriedenheit und den Umsatz durch einen hochwertigen automatisierten Service steigern möchten.
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Ivy Experience Suite
Bewertungen über Ivy Experience Suite
Ivy is wonderful!
Kommentare: I've had Ivy for over 3 years and I have seen the difference with guests having a better experience, employees not having as many phone calls or in person questions and requests. Definitely deescalates a lot of situations because it is not an in person interaction.
Vorteile:
auto responses makes it so you don't need to do 100% of the work
Nachteile:
None, There were some Cons from a number of years ago, but all good now!
GO IVY..GOMOMENT!
Kommentare: EXTREMELY PLEASED AND WILL RECOMMEND TO OTHER HOTELIERS.
Vorteile:
UNDER THE CURRENT LANDSCAPE, IVY AND TOUCHLESS GUEST INTERACTIONS HAVE BECOME AND ESSENTIAL OPERATIONAL PIECE TO THE HOSPITALITY INDUSTRY.
Nachteile:
NOTHING, GREAT! USING IVY TO INTERACT WITH HOTEL GUESTS IS ESSENTIAL.
Antwort von Revinate
vor 4 Jahren
Thank you, Peter, for your recommendation. We are honored to have our contactless guest engagement platform serve you and your guests in your brand new beautiful Hotel Indigo.
IVY is the best Personal Concierge
Kommentare: Ivy is helping to increase my LTR scores and assist with generating incremental revenue in my other outlets on property outlets by giving me the ability to promote with the group messaging feature!
Vorteile:
I like best that my staff can communicate with guest quickly through Ivy and respond to whatever their needs are .
Nachteile:
I have not found a negative yet with IVY