--- description: Detaillierte Informationen über Readymode zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Readymode Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Call-Center Software](/directory/30007/call-center/software) > [Readymode](/software/136728/Readymode) # Readymode Canonical: https://www.capterra.com.de/software/136728/Readymode Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/136728/Readymode?page=2) > XenCALL ist eine Callcenter-Automatisierungssoftware mit Predictive Dialing, CRM, Lead-Verteilung und einem Live-Lageplan des Vertriebsteams. > > Bewertung: **4.6/5** von 144 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Readymode? XenCALL ist ein erstklassiger Anbieter von cloudbasierter Kontaktcentersoftware für Callcenter jeder Größe, mit der Leads verwaltet, Mitarbeiter überwacht und mehr Umsatz erzielt werden kann. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 144 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Readymode - **Region**: Vancouver, Kanada - **Gegründet**: 2012 ## Gewerblicher Kontext - **Startpreis**: 239,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500 - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Kanada, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Agenten-Schnittstelle - Anrufaufzeichnung - Anrufer-ID - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufverfolgung - Anrufüberwachung - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Berichterstattung / Analyse - Berichterstattung und Statistik - Berichterstattung über Anrufe - CRM - Call-Center-Management - Chatbot - Computer Telephony Integration - Dashboard - E-Mail-Management - IVR - Kampagnenmanagement - Kontaktmanagement - Konversion-Tracking - Leadmanagement - Listen-Management - Management der Anruflisten - Performance Management - Power Dialer - Prädiktive Wähler - Umleitung der Anrufe - Verfolgung von Interaktionen - Voice-Mail - Warteschlangenmanagement - Weiterleitung von Anrufen (Call Routing) ## Integrationen (18 insgesamt) - ActiveCampaign - Agile CRM - ClickSend - ConvergeHub - Gmail - Google Calendar - Google Maps - HubSpot CRM - InvestorFuse - Lead Sherpa - LeadSquared - LeadsPedia - Pipedrive - Podio - REIPro ... und 3 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Call-Center Software](https://www.capterra.com.de/directory/30007/call-center/software) ## Ähnliche Kategorien - [Call-Center Software](https://www.capterra.com.de/directory/30007/call-center/software) - [Inside-Sales-Software](https://www.capterra.com.de/directory/30680/inside-sales/software) - [Predictive Dialer](https://www.capterra.com.de/directory/30597/predictive-dialer/software) - [Call Tracking Software](https://www.capterra.com.de/directory/30901/call-tracking/software) - [Kontaktcenter-Software](https://www.capterra.com.de/directory/32035/contact-center/software) ## Alternativen 1. [Convoso](https://www.capterra.com.de/software/76768/cloud-predictive-dialer) — 4.5/5 (395 reviews) 2. [DialedIn CCaaS](https://www.capterra.com.de/software/29589/callcenternow) — 4.8/5 (330 reviews) 3. [Call Logic](https://www.capterra.com.de/software/164101/call-logic) — 4.6/5 (57 reviews) 4. [Kixie PowerCall](https://www.capterra.com.de/software/135636/kixie-powercall) — 4.6/5 (295 reviews) 5. [Five9](https://www.capterra.com.de/software/132405/five9) — 4.2/5 (484 reviews) ## Nutzerbewertungen ### "An honest review from a veteran cold caller" — 5.0/5 > **Nader** | *13. März 2026* | Telekommunikation | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: - Reliability: The system is stable and dependable, which is why it’s widely adopted and used by most call centers that I worked for . - User Interface: The UI is intuitive and easy to navigate. I especially appreciate the customizable call logs menu, which makes it simple to find exactly what you’re looking for. - Efficiency: Readymode streamlines workflows and ensures that call operations are handled seamlessly. > > **Nachteile**: Sometimes, when you're already viewing an old profile and there's an incoming call; the new file won't show up. This issue doesn't always happens but it I encountered it a few times, and I'm hoping that this will get fixed in the future updates. I haven’t encountered any major drawbacks in my experience. The platform has met my expectations consistently. > > I’ve been using Readymode for more than three years, and it has consistently proven to be a reliable and effective dialer solution. It delivers exactly what you need to keep your calls running smoothly and helps you achieve tasks successfully without interruptions. ----- ### "Overall good get the Job done" — 4.0/5 > **Danny** | *19. Februar 2026* | Think-Tanks | Empfehlungsbewertung: 6.0/10 > > **Vorteile**: very simple to use the system is very visually friendly easy to use clear sounds on calls no delays . > > **Nachteile**: dids are too expensive i really wasn't sure to go with this dialer or use vici so i came back to ready mode i was able to book > > very good but i felt like its really expensive when you start to add more people to the team can really scale like how would like to because its very expensive there a lot buttons no guide and customer support is very bad ----- ### "A Practical Call Center Dialer with Good Features but Room for Improvement" — 3.0/5 > **Antonio** | *16. März 2026* | Immobilien | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Efficient automated call dialer that supports high-volume outbound campaigns Useful call management and reporting tools for supervisors and teams Good integration of dialer and CRM-style lead management > > **Nachteile**: Initial learning curve for new users unfamiliar with call center platforms Customer support response time can sometimes be slow Interface and workflow could be more modern and streamlined > > The platform is clearly designed with outbound calling teams in mind, and when everything is configured properly, it can significantly improve dialing efficiency and agent productivity. From a value for money perspective, Readymode offers a decent set of features for call centers that rely heavily on outbound dialing. The platform combines CRM-style lead management with dialing tools, which can help teams manage contacts and campaigns in one place. For companies running large call operations. This integration can save time and reduce the need for multiple systems. The dialer features are fairly robust, including automation options that allow teams to scale their outreach efforts efficiently. ----- ### "Would you recommend Readymode?" — 5.0/5 > **Fransheska** | *13. März 2026* | Versorgungsunternehmen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It's really intuitive to use; I use it every day at work, and it's truly excellent. Unlike other providers like Convoso and iTel, which experience frequent outages and poor connectivity, I also consider it affordable. I wouldn't say it's cheap, but it's definitely worth the price. > > **Nachteile**: It's not very clear how to transfer a call between agents; it's a bit difficult. There's a long way, which is the one my colleagues and I use, but I'm sure there must be an easier way. > > My overall experience is excellent; the connectivity is good, it allows you to configure it completely to your liking, it's very intuitive, and overall it's an excellent tool. ----- ### "AMAZING CRM Dialer" — 5.0/5 > **Pablo** | *31. März 2026* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Overall amazing system. It allows reporting and lead management to get the best out of the data. Overall Great. > > **Nachteile**: There is really nothing I dont like. Support is always great and fast to access. We have not had bad experiences with Readymode. > > It has been amazing and we have referred many people and we also have two gateways to maximize usage. ----- Seite: 1 / 7\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/136728/Readymode?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/136728/Readymode) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Strukturierte Daten