Wer nutzt diese Software?
Classroom management tool that helps nonprofits, community centers, universities and education providers with registration, customer service and operations management.
Durchschnittliche Bewertung17 Bewertungen
- Gesamt 4 / 5
- Benutzerfreundlichkeit 3.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4 / 5
- Preis-Leistungs-Verhältnis 4 / 5
- Kostenlose Version Nein
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
ProClass provides easy to use and flexible class & event management, online registration, membership management, donor management and fundraising software. ProClass clients include continuing education, dance and gymnastics studios, arts organizations, non profits, business and religious associations, afterschool programs, camps, training facilities, lifelong learning, community health organizations, certification and non credit education providers.
- Abrechnung & Rechnungsstellung
- Mobiler Zugriff
- Verfolgen der Teilnahme
- Verkaufspunkt POS
- Aussteller- / Lieferanten-Management
- Block-Management der Räumlichkeiten
- Hochzeiten / Feiern
- Promotion in sozialen Medien
- Umfragen & Feedback
- Verfolgen der Teilnahme
- Für Klassenzimmer
- Für Labore
- Integriertes LMS
- Studenten-Monitore anzeigen
- Unterstützt Audio/Bilder/Videos
- Websites/Anwendungen blockieren
- Werkzeuge zur Zusammenarbeit
- Asynchrones Lernen
- Elektronischer Handel
- Gemischtes Lernen
- Integrierter Autorensystem-Kurs
- Integriertes LMS
- Mobiles Lernen
- Portal für Lernende
- Synchrones Lernen
Die hilfreichsten Reviews für ProClass
Bewertet am 11.9.2018
ProClass has tripled my productivity!
Kommentare: I am very happy with my decision to use ProClass. I recommend it to anyone that has multiple classes, whether large or small. If I could suggest anything for improvements I would ask for a more simplified, step by step How-To section to address common things like refunds, class lists etc. I tend to see things visually and perhaps using visual markers or icons instead of words would make the self-help section more user friendly for non-techies like me!
Vorteile: As a sole proprietor, I do it all, from lesson plans and teaching to marketing and running the not-so-fun parts of the business. I was spending 6 hours of my day just doing data entry and administration while having to keep my office open long hours just to allow parents to come in and register. I thought ProClass was for much larger businesses than my small art program. As my business grew however, I was overwhelmed by the paperwork and I knew I had to hire someone. Instead, I decided to try ProClass for a year. ProClass allows my clients to register for classes day or night, at their convenience allowing me to reduce the time my office has to be open to the public giving me more time with my family. It allows clients to input their own information, reducing errors and my data entry time. In fact, it saved me from having to hire someone just for the data entry! It has organized my recordkeeping, making tax time so much easier. I can now concentrate on my students and my teaching. It allows parents to have clear recordkeeping which they can access themselves. It tracks my communications with parents for easy reference. Well that first year came and went and I am still with ProClass! I am not a techy person and there was a learning curve which I found a challenge as I juggled everything on my plate however, ProClass provided very patient and thorough training, that suited my schedule. The more I use it, the more it feels natural. I am still discovering features and as I can I add them to my knowledge base. I truly appreciate their kind and encouraging customer service team that help me with any questions I have. I look back and wonder how in the world I managed my classes before ProClass!
Nachteile: I had to really think about this to come up with a con to ProClass. I guess for me, it would be some of the technical terminology that I am not familiar with. It does require a time commitment to get to know the program and set it up just right for your business. Again, this isn't really a con for ProClass, more my own limitations of time, knowledge and experience.
Bewertet am 21.8.2018
ProClass for a Lifelong Learning organization
Kommentare: We've invested considerable time and effort in using ProClass because it does what we were looking for, so we're likely to stay with it although we've looked into some alternatives. More responsiveness would be of help - there's too wide a range between good quick answers and ones that are slow or never come. It's hard to tell if communication between Support and Development is lacking but some of our requests seem to get lost or mistranslated at times.
Vorteile: We needed a system that would handle online registration for a set of courses each semester, with online payment by credit card. Overall it does that quite well. Ease of use is important for our clientele of senior students; it's good but not quite as user-friendly as it could be. Besides the reports that are available to us, it's very helpful to be able to access and download course and student information for further analysis. The feedback from Support about potential registration problems also helps us resolve these problems.
Nachteile: For us at the administrative end the system is often quirky and not so easy to use. I personally have had to become the organization's expert to help others through it. In an older version we found that people were occasionally charged for a course even though it was already filled. It took us considerable effort to convince ProClass of the problem. The fix was to give people 30 minutes to complete registration; that gave us a new difficulty: because of this "hold" a seat in a popular course, that course could be filled in less than a minute. That's generated lots of complaints by the users. In addition, the flood of registrations at the start means that registration is effectively done in 18 minutes. Our request to give us control of this parameter has fallen on deaf ears, even though this would not be hard to implement. Other requests for improvements that would be helpful for the product have received minimal attention. Another difficulty that we had to discover for ourselves had to do with different accounts using the same email address - "Forgot password" does not work properly. We had to tell people to use different email addresses if they ran into this.
Bewertet am 22.8.2018
ProClass Tops Many Systems
Kommentare: I would choose ProClass for your management system if you are looking to upgrade or change. I am very pleased with PC and will continue to use them for the foreseeable future.
Vorteile: I am a marketing and communications director and have worked with many registration, ticketing and software systems throughout education, arts and the performing arts - ranging from Tessitura to Ticket Sage to Salesforce and more. I started at a new company about 6 months ago and it was my first experience with ProClass and at first I was a little leery of the program; however they have topped my expectations. Their software is current with needed API's for the new website that I am in the process of designing. They are at the helm of design with easy-to-load classes and design formats. It is a good system for donors. The staff of PC is available to answer questions. They are more then corporative when I ask for something to be done and they take new integration suggestions readily. Currently they are building on a suggestion that I gave them a few weeks ago. I have been very happy with ProClass and believe it is a great class and donor management system for our school.
Nachteile: The only con that I can think of is I wish there was a way to choose certain reports and have them queued to email to me daily instead of having to go into the system and pull them.
Bewertet am 15.8.2018
ProClass is a sophisticated program that provides a registration platform for students enrolled in our Adult Learning school.
Kommentare: Although it has taken a good year for me to learn and become comfortable with ProClass, the system is working and the people are great!
Vorteile: ProClass provides a secure system, safeguarding personal records and financial payments. The support we receive is outstanding and easily accessible day or night. The ability to speak with a "human" voice when support is needed, and their ability to walk and talk you thru any issue, is one of the most valuable services provided.
There are far too many built-in functions that we do not use or need. Gets very confusing at times, especially when you're doing manual registrations for a good percentage of our students who are elderly and have little or no computer knowledge. Far too many of our students complain about not knowing their password and we can no longer provide that to them. Basically, we are doing more manual registrations than the number of people who do successfully register online. It's also confusing when dealing with "special" circumstances, i.e. discounts, scholarships, credits, refunds, etc. are concerned.
Bewertet am 10.9.2019
ProClass Excels at Record Keeping
Kommentare: Having a system that allows us to keep all our instructor, participant and class details/records in one place is invaluable for us. The filtering capabilities allows us to run custom reports that help us to project and schedule future offerings.
Vorteile: The most beneficial parts of this software for us is the record keeping and reporting features. We can filter and find information on any part of our participant records, class records, or instructor's records. We also find the options for setting up/copying programs very easy to use and customizable.
Nachteile: The feedback from our participants (registrants) is troublesome. We frequently get feedback that it is cumbersome to register/login.