Flipcause

Nonprofit Business Software

Kommentare: This software helps me create a very professional online present.

Vorteile:

One stop shop for all my business online connections for fundraising and campaigns.

Nachteile:

I don't have any cons at this time to report about the services.

A game-changer!

Kommentare: Very satisfied! As a smaller, but growing non profit, Flipcause filled a critical need to manage our donations, create campaigns, and monitor relationships in a cost effective and user-friendly way.

Vorteile:

Our favorite features include an integrated merchant processing system to reduce fees, ease of creating campaigns, ease of accessing information about our financial partners and the VERY RESPONSIVE customer service team!

Nachteile:

It is hard to integrate information from the transaction and contact reporting areas. It is not unusual to have to create 2 reports and then merge them to get the needed information. This is also true about the Group reports and transactions.

Was Great but Things have Changed

Kommentare: Recently it’s been pretty terrible. As a non-profit we need donations to function, so them not transferring the donations to our bank account makes it pretty useless.

Vorteile:

I think it is a really good interface for donors. I also appreciate the monthly donor option.

Nachteile:

We have had Flipcause for over two years and never had a problem. We are a small nonprofit and rely heavily on individual donations. They claim to transfer funds no later than 10 business days after you request a transfer. The last 3 times I have requested a transfer, I have had to reach out to their accounting department to initiate the transfer after the 10 business days had passed. This time it has been nearly a month since I initiated the transfer and we still have not received our donations. I have put in multiple tickets through their support function. I keep being told accounting will reach out to me and they haven’t (it’s been 5 days). I have also directly emailed accounting twice with no response. I will not be able to pay our bills on time this week because they have not transferred our donations. The fact accounting can’t even give me an update is appalling. We will be trying to find a new a platform which will be a total pain if this isn’t resolved soon. They seem to be holding our donations hostage.

Flipcause Makes Our Life Easier

Kommentare: Overall, we are quite pleased with our experience with Flipcause. And once our membership gets used to working with FC, they find it easier too.

Vorteile:

I have recommended Flipcause to friends over the past 6+ years mainly because it has made my life so much easier, especially when reconciling our bank accounts. Financial transactions are clearly listed and what used to take hours to reconcile, now takes minutes. Campaigns run very smoothly, my success team is very helpful when we occasionally run into a problem. And it's now just a pleasure to work with them

Nachteile:

There are two things that I like the least: 1. I used to be able to speak to a human being if I had a challenging question; but that has changed almost everywhere and every organization and I do get an email response rather quickly from my team. 2. It used to take 2 or 3 days to transfer funds from FC to our bank but now takes 10 days or more. However, this is becoming more typical of financial institutions of late. I guess it's because of all the fraudulent activity that is out there nowadays.

All in One Winner

Kommentare: Since our first day, it has been really easy to work with FlipCause. Once you get used to the fact that you really don't talk on the phone but communicate via email, it's so easy. They also are really good about teaching people how to work within FlipCuase on their own via instructional Loom videos. Love those!

Vorteile:

For our small nonprofit, FlipCause handles so much more than we could on our own - the website updating is amazing, the campaign creators are geniuses, and the reports are relatively easy to pull.

Nachteile:

It seems there should be an easy way to run a report of the funds being transferred to the bank. I have yet to figure out how to do that easily and spend far too much time pulling out registrations versus donations so they can be entered into Quickbooks correctly.

Take Your Nonprofit to the next level

Kommentare: For the program that it is, we've loved it and it has been a significant upgrade from what we used in the past. It also helped us to look more professional which helps when attracting donors and grants.

Vorteile:

Ease of creating and implementing campaigns for all different types of events. The ability to easily implement what you do on the back end to your website.

Nachteile:

It took awhile to learn or teach the program to my staff, but they also offer tech support that is very reliable and quick. We'd love to see more options added to make the program a one stop shop (mass email and text service most commonly wanted).

Flipcause is fabulous

Kommentare: Flipcause makes campaign management easy and efficient, with clear reporting, user-friendly design, and an excellent end-user experience.

Vorteile:

Flipcause is so intuitive and easy to use. I love all the features, especially the campaign tools and reporting. The customer support is superb! My success team is professional, efficient, and timely.

Nachteile:

We use a newsletter and website platform that does not integrate with Flipcause. Having said that, Flipcause is still easy to use, I have been able to create a design in Flipcause that appears seamless with our website platform.

Small nonprofit FlipCause user since 2016

Kommentare: Easy to use all under one umbrella; frees up my time for other tasks.

Vorteile:

I love the way Flipcause integrates so many previously separate functions under one easy and efficient roof: event registration, payment, sponsorship, volunteer management, campaign landing page, in-kind donation offering and even website. Since our nonprofit has a very small staff, it makes it so much easier

Nachteile:

The Weebly website is functional, easy to set-up and perform basic editing. However the options for appearance is quite limited and needs professional coding to make it look really professional and slick.

Many great features and tons of help

Kommentare: Flipcause enabled me to track donors and donations with much less work and more efficiency than the Excell spreadsheet I was using. When they added Web service, they improved my website and made it look more current. I make most small changes myself, but my Flipcause Success Team helps me with anything challenging or too time-consuming.

Vorteile:

Flipcause has enabled me to keep running my nonprofit without having to hire extra help. My Success Team is there to tweak anything, answer questions, create a new campaign, or update my web page. The Help content answers many of my questions, but most of it is easy to use. They also add new features that I love, like the Live Chat that gives me immediate answers to quick questions.

Nachteile:

It was challenging to set up everything in the beginning, but it runs very smoothly for the most part. I wish someone would write new thank-you messages for each level of donation. My recurring donors must be tired of the same response every time!

Code Switch

Kommentare: I always appreciate the support provided by the Flipcause Team. They are readily available to answer questions, always friendly, and competent at giving us just what we ask for and need. This saves us time and ensures that we can reach our fundraising goals. For a small nonprofit like ours, this makes a big difference. So grateful for Flipcause! It's worth the money spent for sure!

Vorteile:

The access to a technical support team to help set up campaigns

Nachteile:

Trying to figure out how to create the reports I need.

An awesome platform for our organization.

Kommentare: Excellent experience with customer service and platform

Vorteile:

The customer service is excellent. They help us with setup, mKing it easy and with any promotional/ fundraising events.

Nachteile:

There are some limited features for rhe website, but not enough to complain about or want to switch to another platform.

Flipcause saves our nonprofit time and money!

Kommentare: Overall I can't thank Flipcause enough for all their support. As a grassroots organization without a team to manage our online presence, the team at Flipcause has literally been AMAZING and helpful with all our requests in a timely manner.

Vorteile:

The best part about Flipcause is the support team you get to help you set up websites, campaigns, and online donations. It saves us so much time not to have to learn an entirely new platform. It's like having an entire team working for our success on demand. Thank you Flipcause!

Nachteile:

In my experience, the donate page has to open to a new tab in order to work and this extra step is confusing for donors and not user-friendly on mobile devices.

Flipcause Performs!

Kommentare: SevaChild's overall experience with Flipcause has been just wonderful!!

Vorteile:

Flipcause makes donor and funding management so much easier than it would be otherwise.

Nachteile:

It would be nice to have the facility to speak with our Flipcause team; however, their speedy responsiveness and thorough handling of our concerns definitely make up for that.

Flipcause Hits the Sweet Spot

Kommentare: Good quality product. Compared to others above average.

Vorteile:

Ease of use, customer care response time

Nachteile:

Availablity of customer care. Not available during critical hours.

Don’t know how we’d do it without Flipcause!

Kommentare: A friend who has a growing nonprofit told us about Flipcause, and after careful research into other groups, we selected them. I am so glad we did! Your success benefits them and their success benefits you, so it’s a great symbiotic relationship. They are happy to help and always cheerful! So thankful for them! Seriously, I do not know how we would have gotten everything done without their help!

Vorteile:

We are a new nonprofit, within our first year, and as with most nonprofits we’re limited to just a few full time volunteers yet. Without flipcause to help us run the website, build campaigns, collect tickets for events, and so much more, I don’t know how we’d do it all! The absolute best part is their unconditional willingness to help with anything! They will always show me how to do it if I need to get it in immediately, but they are happy to walk right alongside us 100%. It’s like they are my most reliable, cheerful employee! So thankful for them!

Nachteile:

I can’t think of anything really! Anything that is ever an issue…which I can’t think of anything that’s been pressing…they’ve been very quick to find a way to fix it.

Marine Life Studies recommends Flipcause!

Vorteile:

We love that we can contact our team at Flipcause at any time of the day with what we need. They are fast at the response and they will have what we need done within 2 days or so. They are always so nice and accommodating.

Nachteile:

We absolutely love Flipcause. It was definitely a game changer for our organization.

Speak to these guys, you won't be disappointed

Kommentare: Great, and it is only just the beginning!!

Vorteile:

Simple process from start to finished (live) website. Great support from the beginning making for a much less stressful experience.

Nachteile:

Very little if I'm being honest, some aspects of the web design could be more detailed or easier to update and chance but it didn't stop my site from going live in a very timely manner and doing what is needed.

Flipcause is the Best!

Kommentare: Over experience has been phenomenal! The product is fantastic, and does everything we need and more, and the service is unparalleled. We could not be happier!

Vorteile:

The price is what sold us, but the features and service is what kept us!

Nachteile:

Having to login to Flipcause CRM make changes to website. Would be nice is there was an external login link for website editing only.

Thank you from Love Serving Autism

Vorteile:

Customer Service is excellent. Thank you very much

Nachteile:

So many features and I’m sure we are utilizing them all

Review

Kommentare: We really like using Flipcause.

Vorteile:

We use the campaigns the most for sponsorships & volunteer opportunities. The Flipcause team is very responsive & always gets edits made in a timely manner. We have been very impressed with this company.

Nachteile:

We would love to have a membership system for volunteers built out so they can track their own hours, etc.

Easy to use. Great for a small not for profit!

Kommentare: The web design aspect is perfect for us. We are a small staff of the director and three part-time staff.

Vorteile:

It is easy to build and maintain our own website, and access a donor data base

Nachteile:

A banner/scrolling feature where we could showcase photos or names of our sponsors

flipcause increases our ability to fund capital strategies.

Kommentare: Overall, flipcause has helped our organization increase its revenue.

Vorteile:

Ease of use for end user/donors. It was relatively easy to integrate with our website.

Nachteile:

No face to face interaction with technical support. Always through emails/video tutorials. The flipside is they are very efficient and helpful with their responses.

Non-Profit Fundraising made easy

Kommentare: We use FLipcause to run our website and donor management as a CRM. It is very fast and effective.

Vorteile:

Flipcause it pretty user-friendly but the best part is their customer support if very knowledgable and very responsive, and anything we can't easily figure out they help us with quickly!

Nachteile:

Some of the campaign set up can be tricky for someone with no web/tech skills.

Not a Liar

Vorteile:

The Staff, they made it simpler to learn how to use Flipcause and solved any problem I had.

Nachteile:

For us and our mission, there's little con. Maybe emailing subscribers would be helpful when there's a better way to contact supporters.

Convenient

Kommentare: Great!

Vorteile:

Helpful and resourceful. Ease of use and lower cost.

Nachteile:

None at this moment. Flipcause has been a breeze to use since we started.