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Flipcause
Was ist Flipcause?
Flipcause ist eine voll integrierte, All-in-one-Fundraising- und Community-Engagement-Plattform für kleine gemeinnützige Organisationen. Mit einem integrierten CRM, einer mobilen App und einer Zahlungsabwicklungsfunktion ist Flipcause das einzige Tool, das du brauchst, um Spenden, Registrierungen, Freiwillige, Sponsor*innen, Peer-to-Peer- und Crowdfunding-Kampagnen zu verwalten und zu akzeptieren – alles über ein einziges cloudbasiertes Dashboard. Zusammen mit branchenweit niedrigen Preisen bietet jeder Abonnementplan ein dediziertes Erfolgsteam und kostenlose Concierge-Services.
Wer verwendet Flipcause?
Die Plattform konzentriert sich auf die Betreuung von Start-ups und wachsende gemeinnützige Organisationen mit einem Betriebsbudget von 1 Million US-Dollar oder weniger, obwohl auch größere gemeinnützige Organisationen von der robusten Suite mit integrierten Fundraising-Tools profitieren können.
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Bewertungen über Flipcause
Best Non-profit Merchant
Kommentare: I'm currently working with my fifth customer and implementing FlipCause and my customers just love their services and customer service. So when my clients are happy I'm happy.
Vorteile:
Customer service is their superpower. The software is definitely the easiest to use but their customer service is beyond anything I'm accustomed to. As a website developer I"m always advising clients on merchant services, and flipcause is my number one for nonprofits.
Nachteile:
The portal is a little dated but has not reflection of the product or service.
Antwort von Flipcause
vor 6 Jahren
Randy, thank you so much for your thoughtful review. We love to hear what's working for you and the opportunity to provide timely and personal support to help our partnered organizations grow and do more!
In Betracht gezogene Alternativen:
Flipcause Does the Trick!
Kommentare: They are our long term Fundraising CRM that has done the trick for over 5 years at this point. Unless another product comes along that does everything that Flipcause does but better for a similar price, we plan to stay with Flipcause!
Vorteile:
I like the cost of Flipcause the most. It is very effective and affordable. They also have a competent customer service team.
Nachteile:
There are issues with making edits and deletion of human errors. I have to email customer service and it takes a few business days for it to be completed when I could've easily resolved it myself if I had the capability. They do have a great customer service team though!
Tiny Paws Pug Rescue
Kommentare: I do not like that every time I email the same question, I get the same screen shots. I have not had a one on one conversation. Also, when I finally asked the same question, I was told it wasn't possible to end it on a specific date AND time for each campaign. I do not understand why that is not customizable.
Vorteile:
The fact that we can send donors to a specific campaign and that they pay for the processing free. We use Linktr.ee to create multiple campaign links for our Instagram Bio
Nachteile:
It is very clunky, non-intuitive when setting up a campaign. There are so many random parts to upload pictures. We have to keep trying to preview when cloning a campaign to make sure we get to the many different sections to upload. It would be helpful if each section had a hint on the preview page.
Antwort von Flipcause
vor 3 Jahren
Thank you for the review! We're happy to hear that you've been able to easily link your donors to your campaigns and that they've been able to help save you money by covering the processing fees. Thank you for the feedback regarding campaign settings and including the option to add a campaign end time in more than just event/registration campaigns. I'll be sure to bring your feedback to our product team. I'm sorry to hear that you've had anything less than a stellar experience with getting your questions answered over email, and I can completely understand how that might be frustratingI'll be sure to bring this up to the team as well. Please always feel welcome to give us a call to speak one-on-one with someone on your Success Team whenever you need support, and we'll be happy to help. Don't hesitate to let us know if there's anything else we can do to help!
In Betracht gezogene Alternativen:
Many great features and tons of help
Kommentare: Flipcause enabled me to track donors and donations with much less work and more efficiency than the Excell spreadsheet I was using. When they added Web service, they improved my website and made it look more current. I make most small changes myself, but my Flipcause Success Team helps me with anything challenging or too time-consuming.
Vorteile:
Flipcause has enabled me to keep running my nonprofit without having to hire extra help. My Success Team is there to tweak anything, answer questions, create a new campaign, or update my web page. The Help content answers many of my questions, but most of it is easy to use. They also add new features that I love, like the Live Chat that gives me immediate answers to quick questions.
Nachteile:
It was challenging to set up everything in the beginning, but it runs very smoothly for the most part. I wish someone would write new thank-you messages for each level of donation. My recurring donors must be tired of the same response every time!
Antwort von Flipcause
letztes Jahr
Hi, thank you so much for leaving a great review. It's so great to hear that we're able to help you keep your nonprofit running and that your Success team was always there for you. We're glad you liked our Help Center and our new Live Chat Feature. We're always looking for new ways to help you run a nonprofit easier. Also, thanks for your feedback about writing a new thank-you message. I'll be sure to relay that to the team. Please don't hesitate to reach out to your Success team whenever you need support- they're happy to assist you in getting the job done! We're here for you and looking forward to continuing to support your organization!
Take Your Nonprofit to the next level
Kommentare: For the program that it is, we've loved it and it has been a significant upgrade from what we used in the past. It also helped us to look more professional which helps when attracting donors and grants.
Vorteile:
Ease of creating and implementing campaigns for all different types of events. The ability to easily implement what you do on the back end to your website.
Nachteile:
It took awhile to learn or teach the program to my staff, but they also offer tech support that is very reliable and quick. We'd love to see more options added to make the program a one stop shop (mass email and text service most commonly wanted).
Antwort von Flipcause
vor 9 Monaten
Hi Tim, Thank you so much for leaving a review! We're happy to hear that you loved our program and that it's easy for you to create and implement campaigns for different types of events. We're also glad that you're not having any difficulty managing your website. Mass mailing is definitely on our roadmap, and we can't wait to release it in the future. I'll be sure to let you know when we're closer to a release date. In the meantime, don't hesitate to reach out with any questions or concerns!
