Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Gingr?

Mach mehr von dem, was du gerne tust. Nutzerfreundlich und dennoch leistungsstark – mit fortschrittlichen Anpassungsmöglichkeiten, die es einfacher machen, dein Geschäft zu führen. Gingr hilft dir, dein Geschäft mit einfacher Zahlungsmöglichkeit, Online-Buchungen, automatisierten Erinnerungen, einfachem Marketing, Stechuhr, Personaleinsatzplanung und mehr aufzubauen. Einfache Schulung deiner Mitarbeitenden, einfache Online-Nutzung durch deine Kunden. 100%ig mobilfreundlich. Gingr hat nach eigenen Angaben die höchste Sicherheit und Zuverlässigkeit im Bereich der Tierpflegesoftware, mit A+ Bewertungen in den Bereichen Datensicherheit, Uptime-Performance und Geschwindigkeit.

Wer verwendet Gingr?

Gingr eignet sich ideal für die meisten Hundetagestätten und Tierpensionen, einschließlich fantastischer Optionen für Pflege, Training und Einzelhandel.

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Du bist nicht sicher, ob Gingr das Richtige ist? Mit einer beliebten Alternative vergleichen

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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Gingr

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,5
Kundenservice
4,5
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
75%
4
20%
3
2%
2
1%
1
2%
Scott
Scott
Senior Director of Marketing in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

"Most Useful Mobile App for Pet Owners"

5,0 vor 12 Monaten

Kommentare: There was a lot of time and effort put in, but the end result was not worth it. The implementation has been time-consuming and has not improved efficiency over the previous program. We spent over six months getting it functioning, and we've already heard that several of the tasks that our prior (free) program handled effortlessly with no effort are impossible with GingR. When I need help, I often get various answers from different members of the staff. If I'd been aware about Pet Exec beforehand, I definitely would have made that choice.

Vorteile:

A reservation and point-of-sale system, yes, but also so much more. It's a pretty thorough software that helps with organizing, communication, and streamlining. If it hasn't been implemented yet, it will be soon, as new features are being added to the application as quickly as the developers can conceive of them. Even though I had my doubts at first, it turned out that getting help with technical issues was as simple as going online. Their customer support is excellent, and they have implemented the few feature requests I've made. Because of the built-in tipping system, our staff has seen a tenfold increase in their tip income.

Nachteile:

I'm aware that there's often some sort of drawback to upgrading software. For four days, I thought about what I might say in this review that would be most useful to a new customer thinking about using Gingr. After two months of using Gingr, I still haven't found a single feature that I dislike.

Leanna
General Manager in USA
Gastgewerbe, 501–1.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Long Time User - I Highly Reccomend!!

5,0 vor 2 Jahren

Kommentare: I love Gingr and am currently on a mission to convince my new employer to switch. If you have a dog care facility use them.

Vorteile:

All inclusive, multi-functional, customize-able, and intuitive. You can become an expert by simply clicking around. The included staff training is very useful and effective. Customization is a 4/5, you can do almost anything you want within the confines of their general set up. The system is reliable and updates in the background with little to no impact on user experience.

Nachteile:

The client portal isn't the most aesthetically pleasing and can be confusing at times. The customer support hours are stringent, and they lack a phone support option; but after you go live you need to contact support so infrequently it makes little impact. In my 5+ years working with their software I have needed to contact support maybe half a dozen times. My one big issue is the implementation team. At a previous employer, that was in the process of opening a daycare, I knew more about their software than half the team helping. BUT if you have any technological literacy it shouldn't be that major of an issue, just annoying.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Not for Grooming

1,0 vor 6 Monaten

Kommentare: Gingr is not a good system if you have a multichannel business. We offer grooming training retail etc as well as daycare and boarding. This seems like a daycare software that tried to add more things and failed.
My biggest issue was that when we first made the switch, which is absolutely hard and expensive, we had an issue with clients saying they could not log in to the portal, that they got caught in a "loop" of password reset emails. When we spoke to support, they indicated that this was user error. When we sent screenshots, they yold us we were mistaken and our clients were just not understanding whst to do.
It caused a significant drop in online bookings, close to 40%. After escalating to a client retention person, it was disclosed that they in fact knew about the issue. We lost thousands of dollars, and customer trust.
They offered no recompense. "Sorry" really wasn't enough.
When we first started our journey with them i explicitly said that i did not want to switch to a software that wasn't going to be a good fit. Sales, implementation, and development do not have any idea what the other is doing or saying. We were told by the sales team that the software could do things that the implementation team said it could not do. We were told by the implementation team thst we wpuld see updates that the developers were not even planning. They handle frustration by directing you to a reddit-style "up vote" system for usability requests.
Software is expensive, and i dont mind paying for it. I mind very much paying for unusable software that caused a significant decrease in business. I can never recommend them.

Vorteile:

Automated reminders, stored credit cards

Nachteile:

Unusable client portal, hard to reach support

Antwort von Gingr

vor 6 Monaten

Thank you for taking the time to share your feedback about your experience with Gingr. We sincerely apologize for any inconvenience you and your customers have faced. Your feedback is essential to us, we would greatly appreciate the opportunity to learn more about your specific situation and how we can better assist you. Please contact us via email at support@gingrapp.com, and we can schedule a time to discuss your concerns in more detail. Thank you for bringing this to our attention. Gingr Support

Jasmin
Salon Manager in USA
Tierarzt, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Booking with ease

5,0 vor 2 Jahren

Kommentare: Overall Gingr has been a great asset to our company, and was such an ease to transition into when we switched from our old Booking system. So many features, and so easy to use.

Vorteile:

I like most that it's easy to use, serves for so many purposes in our Company such as booking Grooming Appointments, walk in services, daycare stays, daycare Evaluations, classes, and now we can use it in our multiple locations as well

Nachteile:

The only cons lately have been inconsistent customer service with longer wait times, and the Phone Number search feature not working lately has made some booking over the phone take longer. Phone number search is usually our go to Customer look up. It leaves us with less room for error and less time on the phone with the customer for easier booking

Eryn
Owner in USA
Buchhaltung, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Should have made the switch sooner!

5,0 vor 2 Jahren

Kommentare: We're thrilled that our clients appointments and invoices haven't been "dropped" since making the switch.

Vorteile:

We enjoy how robust the software is. That it can accommodate the multitude of services we offer.

Nachteile:

It is not as intuitive as it could be. It definitely takes time to learn to use it.