Durchschnittliche Bewertung13 Bewertungen
- Gesamt 4.1/5
- Benutzerfreundlichkeit 4.4/5
- Kundenservice 3.8/5
- Funktionen 4/5
- Preis-Leistungs-Verhältnis 4.2/5
- Kostenlose Version Nein
- Gratis Testen Ja
Cloud, SaaS, Web
24/7 (Live Vertreter)
Support während der Geschäftszeiten
Angaben zum Hersteller
- Gegründet 2011
Als weltweit größter Anbieter von garantiertem Betrugsschutz bietet Signifyd bei jeder genehmigten Bestellung eine hundertprozentige finanzielle Garantie gegen Betrug und Rückbelastung. Dies verschiebt die Haftung und ermöglicht Händlern, ihren Umsatz zu steigern und sich auf ihr Kerngeschäft zu konzentrieren, ohne sich um Betrug zu sorgen.
Mit Signifyd kannst du mehr Aufträge annehmen, die Kundenzufriedenheit verbessern und dein Geschäft global skalieren. Weitere Informationen findest du unter www.Signifyd.com.
- Benutzerdefinierte Betrugsparameter
- Betrugsüberwachung prüfen
- Für Versicherungsbranche
- Für das Bankwesen
- Interne Betrugsüberwachung
Die hilfreichsten Reviews für Signifyd
Bewertet am 24.4.2019
My Recommendation for Fraud Prevention
Kommentare: It is my goto recommendation.
Vorteile: The level of protection you receive with this product is incredible. And they stand by their commitment to preventing fraud.
Nachteile: Frankly, I love the software, it can be complicated if you have a complex workflow for purchase.
Bewertet am 21.10.2019
Happy customer for 5 years
Kommentare: We do not need to dedicate resources to fraud management. We can leave this to Signifyd and trust the outcome of their decisions.
Vorteile: The software has been stable and trustworthy for the past 5 years
Nachteile: The actual software algorithm is not clear on how competitively differentiated it is from others in the market
Bewertet am 5.12.2018
Straightforward API for rating how likely it is that an ecommerce transaction is fraudulent
Kommentare: We're an online marketplace and we had a fraud scare several years back. We put in our own measures that helped a bit, but we don't have access to anywhere near as much data as Signifyd so there's only so much we could do. Signifyd permitted us to quickly build out a lightweight API integration and build a human review component into our own backend fulfillment workflow. It only took a week and it's given us great peace of mind and helped catch more than a few bad transactions over the years.
Vorteile: Signifyd allows for a simple API integration to send them data on transactions. They normally return a "fraud score" in less than 5 seconds, and they provide a nice visual panel to review the reasons they gave that particular score on their site. It's easy to add team members as human reviewers and manage different teams reviewing different items. You can also change how strict you want to be by simply adjusting the score at which you consider something to require manual review.
Nachteile: For a while, Signifyd tried to push everyone onto a fraud insurance plan. They would guarantee each transaction that they determined was likely not fraudulent, in exchange for a percentage of the total sale price. For marketplaces like us who already only take a percentage of the total sale price, this was a nonstarter. It would reduce our own profits by a huge percentage. Fortunately they have, for the moment, moved back to offer fraud scoring without insurance.
Bewertet am 1.5.2018
They are good till you get a chargeback
Vorteile: The first couple of chargeback they will send the reimbursement straightway, it looks easy to use and give away 1% of your gross sales which is a lot if the sales is huge
Nachteile: After few chargebacks, they will start to find the way not to reimburse for the chargeback, there is not customer service as such you need to wait for days to receive the reply
Antwort des Softwareanbieters
von Signifyd an 4.5.2018
I'm sorry you had a bad experience with our service. Could you please get in touch with us at firstname.lastname@example.org so we can look into the issue and hopefully resolve it?
Bewertet am 9.5.2019
Say goodbye to Chargebacks
Kommentare: Overall it has saved us thousands of dollars and the team has reembursed us a number of times already for chargebacks on orders they approved. Highly recommend for any US eCommerce vendor.
Vorteile: Absolutely great product. Before Signifyd we would have major chargebacks on large purchases every month or so which meant we were out on both the merchandise and the money. We didn't have a way of fighting it and we were losing a lot of money. The system integrated easily with Magento, their fee is minimal , their determination is subject to your input, even if the software flagged something as Fraud you can appeal and a human will check and can override the system. It seemlessly updates the orders in Magento with the decision or the revision of whether an item is fraud or not. Really really great.
Nachteile: We had a lot of custom checkout methods that were getting flagged and the process of getting Signifyd to ignore them was not simple, it required changing the code rather than just a configuration.