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Skilljar Customer Education

Skilljar Customer Education

Was ist Skilljar Customer Education?

Skilljar ist ein einfacher Weg für Unternehmen, ihre Kundschaft, Anbieter- und Partnerunternehmen zu schulen.

Skilljar ist der Überzeugung, dass ein hervorragendes LMS einfach zu bedienen ist und für Lernende und Administrationspersonal reibungslos funktioniert. Das System arbeitet mit deinem Unternehmen zusammen, ist von überall aus zugänglich und ermöglicht es dir, eine Story mit deinen Inhalten zu erstellen. Dies hat das Unternehmen aufgebaut – schöne Schulungserfahrungen, die von Daten unterstützt werden. Darüber hinaus macht Skilljar Integrationen einfach und enthält ein vollständiges Analyse-Dashboard.

Wer verwendet Skilljar Customer Education?

Die Plattform von Skilljar ist speziell für externe Schulungen konzipiert. Das System ist für Organisationen konzipiert, die Kundschaft, Partner und andere externe Nutzer schulen. Zu den Funktionen gehört eine erstklassige Studentenerfahrung.

Skilljar Customer Education Software - 1
Skilljar Customer Education Software - 2
Skilljar Customer Education Software - 3
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Skilljar Customer Education Software - 5

Du bist nicht sicher, ob Skilljar Customer Education das Richtige ist? Mit einer beliebten Alternative vergleichen

Skilljar Customer Education

Skilljar Customer Education

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VS.
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Bewertungen über Skilljar Customer Education

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,5
Kundenservice
4,4
Funktionen
4,2
Preis-Leistungs-Verhältnis
4,4

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
68%
4
26%
3
3%
2
3%
Mary
Mary
Systems Manager, Customer Operations in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

More than an LMS: Skilljar builds a partnership with their customers

5,0 letztes Jahr

Vorteile:

By and far their customer success and support teams. Skilljar was with us from day 1 - from migrating from a very poor LMS experience, to creating the organization's first certification program - Skilljar has been there every step of the way. They listen and very quickly implement customer feedback and the company's low turnover rates attest to the caliber of the organization.

Nachteile:

Reporting features sometimes are swapped to focus on their connection with other data platforms. A few features are no longer available that were once very useful to have on-demand (without going through our BI team).

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Skilljar LMS review

5,0 vor 10 Monaten

Kommentare: It's a very good product, the customer service us greater. They are aware of their areas of opportunity but the roadmap is focused on customer needs.

Vorteile:

It's very user friendly, the learning curve is not as long as with other LMS. It offers a wide variety of capabilities for customer and employee training.

Nachteile:

No automated reports. Analytics are a bit basic, especially if you don't have integrations with other tools. Some processes are too manual, especially the course and user management. There are some limitations around email customization.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Immobilien, 201–500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Features meet expectations with quirks but Disappointed in Support

2,0 vor 7 Monaten

Kommentare: It’s been a mixed bag. Some aspects are useful and expected for any LMS while others have been thoroughly disappointing or confusing.

Vorteile:

Some of the most useful features have been the ability to setup a fairly detailed learning site and experience for users. It’s nice having the ability to run live events in the same environment as the LMS

Nachteile:

The support for Skilljar is very nice from a. Resources point of view but their support team has been lacking. It feels often like you’re getting slow replies (more than 24 hours to respond) and they’re more likely to point you towards a knowledge base article you’ve already read than provide a solution or ask clarifying questions. Oftentimes we find ourselves doing our own troubleshooting and investigations with little assistance or direction from their support team.Additionally we’ve experienced situations where the first instinct is to cast the blame on alternative source rather than considering or sharing what could be tested to eliminate the possibility of it being a 3rd party integration.

Antwort von Skilljar

vor 7 Monaten

Thank you so much for your feedback. I am so sorry to hear that you aren't happy with our support. We do our best to meet and exceed the expectations of our customers and we apologize if we fell short for you. Could you please reach out to me ASAP? I would like to ensure that we address the challenges you are having and get you the support you need. I will make sure that you have a speedy response. We care about our customers and want to make sure you are taken care of! Once again, our apologies for not getting you the support you needed. We will ensure we do better by you in the future. Thanks for being the best part of Skilljar.

Verifizierter Rezensent
Verifizierter Nutzer auf LinkedIn
Einzelhandel, 201–500 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Awesome Learning Management Tool

5,0 vor 4 Jahren

Kommentare: Overall the system is great and accomplishes what we need. It allows us to post training material for our clients and partners to use. Its easy to post items on the back end and to make changes and you can find support on any topics you need help with.

Vorteile:

The customer service and support is amazing and they also have a huge portal of learning videos and reading material to quickly learning things yourself.

Nachteile:

Giving someone access is daunting, it would be easier if you could allow a specific domain and anyone that signs up with that domain can have access or something that isn't so manual.

Jason
Director, Education in USA
Computer-Software, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

Slick UX Check. Integration with my CRM, Check. Able to sell courses to the public,Triple check!

5,0 vor 6 Jahren

Kommentare: I can grow my business through continued exposure, subscription or a la carte course sales, and can therefore grow my education/training team by showing a return on the investment in the form of renewable revenue.

Vorteile:

I like how Skilljar is easy for learners to use. Because their focus is on training your customers learners, there is some killer functionality around exposing (and selling) education content to any and all users. The reporting dashboard is great and helps my customers understand how their people are progressing. The look and feel of the site is great and with editable CSS, very customizable. The most important thing is that there is an integration that sends data FROM Skilljar TO my CRM database, when for most other LMSs, it is the other way around. Because of this, I can use my education and the training site as a prospecting tool. I can even create promo codes for serious prospective customers if they want to see what some of our paid content looks like. I can then market to these learners, understand when a customer has dropped off in their engagement, or get notified when a new line-of-business is interested, to maybe be able to increase their renewal!

Nachteile:

There is some limitations with their learning validation methods that could be improved. Quiz question types are currently limited, and there is no native way that learners cannot upload content for evaluation you have to use a third party solution like Box or Google Drive.