--- description: Detaillierte Informationen über Toast POS zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Toast POS Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Kassensysteme für Gastronomie](/directory/30603/restaurant-pos/software) > [Toast POS](/software/136301/toast-pos) # Toast POS Canonical: https://www.capterra.com.de/software/136301/toast-pos Seite: 1 / 23\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/136301/toast-pos?page=2) > Toast ist ein All-in-one-POS- und Restaurantmanagementsystem, das die Effizienz verbessern und die Kosten drastisch reduzieren soll. > > Bewertung: **4.2/5** von 549 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Toast POS? Toast wurde exklusiv für die Systemgastronomie entwickelt. Während andere POS-Systeme nach Branchen aufgeteilt sind, konzentrierte sich Toast schon immer auf die spezifischen Herausforderungen der Systemgastronomie. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.2/5** | 549 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 3.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 3.8/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.1/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 70% | (7/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Toast - **Region**: Boston, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 69,00 $ - **Preismodell**: (Kostenlose Version verfügbar) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Windows (On-Premise), Linux (On-Premise), Android (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Afghanistan, Albanien, Algerien, Amerikanisch-Samoa, Amerikanische Jungferninseln, Andorra, Angola, Anguilla, Antigua und Barbuda, Argentinien, Armenien, Aruba, Aserbaidschan, Australien, Bahamas, Bahrain, Bangladesch, Barbados, Belarus, Belgien und 210 weitere ## Funktionen - Abrechnung & Rechnungsstellung - Alarmfunktion / Benachrichtigungen - Auftragserfassung - Auftragsmanagement - Auftragsverfolgung - Barcode/Ticket Scanning - Belegmanagement - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Cash Management - E-Commerce-Management - E-Mail Marketing - Einzelhandel-Lagerverwaltung - Elektronische Unterschrift - Elektronische Zahlungen - For Bakeries - Geschenkkarten-Management - Getrennte Kontrollen - Integration in die Buchhaltung - Inventarverwaltung - Kitchen/Menu Management - Kreditkartenbearbeitung - Kundenkonten - Kundenmanagement - Kundenspezifisches Branding - Liefermanagement - Mitarbeitermanagement - Mobiler Zugriff - Online-Bestellung - Online-Zahlungen - Preismanagement - Rabattmanagement - Reservierung-Management - Restaurant-POS - Retourenmanagement - Rückgaben nachverfolgen - Tabellenverwaltung - Third-Party Integrations - Treueprogramm - Trinkgeld-Management - Verkaufsberichte - Verkaufspunkt POS - Website-Personalisierung - Zugriffskontrollen / Berechtigungen ## Integrationen (69 insgesamt) - 7shifts - Avero Slingshot - Backbar - BevSpot Food and Beverage Management - Bloom Intelligence - Brightloom - Cartwheel - ChowNow - Chowly - Cirrus - Cloudbeds - Cohesion - Como Sense - Craftable - CrunchTime ... und 54 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support ## Category - [Kassensysteme für Gastronomie](https://www.capterra.com.de/directory/30603/restaurant-pos/software) ## Ähnliche Kategorien - [Kassensysteme für Gastronomie](https://www.capterra.com.de/directory/30603/restaurant-pos/software) - [Gastronomie Software](https://www.capterra.com.de/directory/20026/restaurant-management/software) - [Kassensysteme](https://www.capterra.com.de/directory/20052/point-of-sale/software) - [Kassensysteme für Bars](https://www.capterra.com.de/directory/30897/bar-pos/software) - [iPad Kassensysteme](https://www.capterra.com.de/directory/30915/ipad-pos/software) ## Alternativen 1. [Restroworks](https://www.capterra.com.de/software/142877/restroworks) — 4.9/5 (568 reviews) 2. [SpotOn](https://www.capterra.com.de/software/197473/spoton-restaurant) — 4.3/5 (368 reviews) 3. [Lavu](https://www.capterra.com.de/software/118828/lavu) — 4.2/5 (257 reviews) 4. [Epos Now](https://www.capterra.com.de/software/152638/epos-now) — 3.8/5 (713 reviews) 5. [TouchBistro](https://www.capterra.com.de/software/140677/touchbistro) — 3.8/5 (412 reviews) ## Nutzerbewertungen ### "Toast - yes\!" — 5.0/5 > **Elizabeth** | *27. Januar 2026* | Essen & Trinken | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I love Toast. I am a waitress, and whenever I apply for a new waitressing gig, I am always very please if they use Toast. > > **Nachteile**: There isn't much i don't like about Toast. Its pretty self explanatory and updates fairly quickly. Sometimes most of the aggravations come from managers not updating the information. > > Overall, I love Toast. Easy to use, Efficient. User friendly, and gets the job well done. If i were to open a new restaurant, this is what I would use. ----- ### "Toast, functionality and portability" — 5.0/5 > **Alex** | *24. April 2025* | Gastgewerbe | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Functionality, ease of use of the POS and tons of features and options that can be modified to our liking. AI driven campaigns and promos, with real time sales tracking. > > **Nachteile**: If using multiple restaurants, and one employee works at two of them, the manager even with full access for the first restaurant, it cant make employees changes like wage or permission. That should be fixed by location, because that employee may work different positions with different permission…. > > Positive, they have live support ready to answer most of our concerns. They have options for screen sharing as well. So you can show them what the issue is right on the POS. ----- ### "Non recommended for Concession or Non-Profit" — 1.0/5 > **Brian** | *19. Januar 2025* | Erholungseinrichtungen & -dienstleistungen | Empfehlungsbewertung: 2.0/10 > > **Vorteile**: TOAST POS is a very useful POS with great menus, good back end and reporting. We really like the integration to QBO using a third party tool. The startup and training is well done. The cost is double what we were paying before; however, the operational returns are well worth the cost. > > **Nachteile**: TOAST support it very poor. We struggled to get payment terminals working correctly. Our customer facing team needs to deal with 3 to 5 walkup clients per minute. The team couldn't deal with troubleshooting terminals on the telephone with support and serving customers at the same time. The problem was solved by a technician looking at the transaction logs and sending a replacement terminal. Our biggest challenge was changing banks. We had three attempts to get the new banking set up, and received confirmation that the request was completed. This process took more than two months and included email, telephone, and service tickets. When our payments to TOAST stopped due to this problem, we got more attention. Unfortunately, TOAST support often sent requests to the wrong people, ignored our emails and comments in the service tickets, and asked for the same information several times. The support frustration and extra work do not make up for the good product. > > Our requirements were for a simple POS with high rates of customer throughput at a concession. Similar to a football game at half time. The system is very capable,except for some issues with payment terminals that were eventually resolved. High paced concession throughput is a bit of a challenge. Our organization is a small non-profit with concession turnover less than $300k. All of our executive are volunteers and do not meet on a weekly or monthly basis. The TOAST support people seemed to be obsessed with communicating with the "owner" which there is none. We would get stuck in circular communications. I would not recommend TOAST for a non-profit. I do not believe a business owner would have the same issues. ----- ### "An effective platform for a mom and pop restaurant" — 4.0/5 > **Lindsey** | *17. Februar 2025* | Essen & Trinken | Empfehlungsbewertung: 4.0/10 > > **Vorteile**: I love the customization options\!\!\! It’s so easy to add and publish new items on the go from the handheld devices or POS Stations. > > **Nachteile**: Bugs. Lots of weird bugs and down time during dinner service\! > > I’ve made new menus, created LTO offers, and helped cater the online platform to our restaurants needs. ----- ### "TOAST POS SOFTWARE" — 5.0/5 > **ELIZABETH** | *7. Juli 2025* | Restaurants | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: ACCESS TO CHECKS AND REPORTS. JUST WHAT YOU NEED ON EACH CELL. WORKS VERY WELL WITH RESTURANT NEEDS. > > **Nachteile**: I AM NOT A FAN OF THE WHITE SHELL FOR THE EQUIPMENT AND THE STAND. IT SHOWS MORE DIRT THAT IS HARD TO PREVENT IN THE WORKSPACE. > > VERY GOOD TO NAVIGATE AND ENTER INFORMATION FOR THE BUSINESS. IT IS EASY TO ADD AND EDIT ITEMS. ALSO TO ADJUST LAYOUT OF THE FLOORPLAN. ----- Seite: 1 / 23\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/136301/toast-pos?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/136301/toast-pos) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nb | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten