Wir helfen Unternehmen seit 17 Jahren,
bessere Software zu finden
Smartsupp live chat
Was ist Smartsupp live chat?
Nutze den Smartsupp-Live-Chat, um eine echte Verbindung zu deinen Besuchern herzustellen und den Online-Verkauf zu steigern. Durch das Angebot von sowohl menschlichem als auch Chatbot-Support profitieren Unternehmen von einem Win-Win-Kundenservice, der sowohl die Kundschaft als auch das Unternehmen stärkt. Automatisiere FAQ-Antworten per Chatbot, um Zeit zu sparen und Kundenanfragen schnell zu lösen, greife auf Besucherdaten und Metriken zu, um deine Zielgruppe und Kundenbedürfnisse zu verstehen, und nutze die Vorteile der Multichannel-Kommunikation – alles über ein einziges Dashboard.
Wer verwendet Smartsupp live chat?
Firmen die ein Gespräch mit den Besuchern Ihrer Website beginnen und sie in glückliche Kunden verwandeln möchten.
Du bist nicht sicher, ob Smartsupp live chat das Richtige ist?
Mit einer beliebten Alternative vergleichen
Smartsupp live chat
Bewertungen über Smartsupp live chat
In Betracht gezogene Alternativen:
GREAT WEB CHAT
Kommentare: We have been with them for 2 years and the service satisfies us.
Vorteile:
Low prices, good customer support, video recording on the site.
Nachteile:
Missing the possibility to send attachments or more integration with the cms (example prestashop)
Antwort von Smartsupp
vor 5 Jahren
Hello, Luca, thanks a lot for your review. We are glad you have been with us for 2 years now and we hear your concerns. The file-sharing option will be ready in the new chat widget, which should be out this month. You can read more about what new chat widget brings here: www.smartsupp.com/blog/new-smartsupp-widget/ We became an official partner of prestashop and the integration is available. You can find it here: https://www.smartsupp.com/help/#integrations All the best, Michaela
In Betracht gezogene Alternativen:
Good software, but the pricing structure does not always apply to us
Kommentare: We are happy the way it works.. Not much to complain
Vorteile:
Pretty simple to use. You get the necessary steps quickly.
Nachteile:
A renewed Magento Module would be nice, as it would help people to use it without trying to implement code into CMS
In Betracht gezogene Alternativen:
Got to exspensive
Kommentare: We are solving communication issues
Vorteile:
I like that you can close a sale on the go mobile
Nachteile:
When i started it was 15 dollars now it is almost double making it very unafforable for most south africans.
In Betracht gezogene Alternativen:
Decent Chattool
Kommentare: Its fast, good looking and very helpful. Our customers really like it.
Vorteile:
its functional and the design can easily changed.
Nachteile:
That you cant send files over the Chat.
Antwort von Smartsupp
vor 5 Jahren
Hello Marcel, thanks a lot for your review. The file-sharing option will be ready in the new chat widget. The estimated release time is in September/October. You can read more about what new chat widget brings here. www.smartsupp.com/blog/new-smartsupp-widget/ Have a nice day! Patrik
In Betracht gezogene Alternativen:
ICC review
Kommentare: I’ve been able to secure more business using this tool. The value is definitely there
Vorteile:
This product is very easy to setup and customize. The mobile app is easy to setup and customize. I tend to stay away from softwares that are not easy to use. The user interface is easy to use. I like the ability for multiple agents to talk to a client at the same time
Nachteile:
Sometimes it takes too long to get a notification that someone is on my website. I wanted this product to grab those people who come to my website for under 1 minute. I’m still missing some of those people. If you can figure out how to get a notification to me quicker you would have a real winner here.