ThoughtBuzz

ThoughtBuzz

von ThoughtBuzz

Wer verwendet ThoughtBuzz?

B2C business, Digital Agencies and BPOs

Was ist ThoughtBuzz?

An intuitive interface to help you navigate all inbound conversations from multiple social profiles in a single queue. Also track conversations from forums, blogs and millions of other sources

Take quick actions such as Reply, Assign or Archive as well as view key information about your social customer all at one place. Measure your performance on response time, number of responses made, response ratio and much more

ThoughtBuzz – Details

ThoughtBuzz

http://www.thoughtbuzz.com/

Gegründet 2009

ThoughtBuzz – Preisübersicht

ThoughtBuzz ist verfügbar ab 5,00 $/Monat. ThoughtBuzz bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für ThoughtBuzz findest du unten.

Spotlight_media_placeholder

Startpreis

5,00 $/Monat

Preisinformationen

based on keywords, users and social profiles

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - Android Native

Training

Persönlich

Live Online

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Online

ThoughtBuzz Funktionen

CEM Software (Customer Experience Management)
Analytik
Befragung / Umfragemanagement
Dashboard
Empfindungsanalyse
Feedback-Management
Kundensegmentierung
Multichannel-Datenerfassung
Prädiktive Analytik
Textanalyse
Wissensmanagement
Call-Center-Management
E-Mail-Management
Leistungskennzahlen
Live-Chat
Self-Service Portal
Social-Media-Integration
Terminverwaltung
Umfragen & Feedback
Virtueller Assistent
Warnungen / Eskalation
Warteschlangenmanagement
Wissensdatenbank
Workflow-Management
Empfindungsanalyse
Gamification
Kampagnenmanagement
Reaktions-Management
Review-Generierung
Social Media-Kennzahlen
Social Media-Überwachung
Überprüfung bewerten
Analytik
Automatisiertes Veröffentlichen
Content-Management
Filtern nach Keyword
Kontaktmanagement
Konversion-Tracking
Kunden-Zielgruppenansprache
Nachterminierung
Verwaltung mehrerer Konten

ThoughtBuzz – Nutzerbewertungen

Zeigt 3 von 3 Nutzerbewertungen

Gesamt
4.7/5
Benutzerfreundlichkeit
4.5/5
Kundenservice
5/5
Funktionen
Preis-Leistungs-Verhältnis

Remarkable Tool!

Bewertet am 25.9.2014
Adelyn T.
Founder
Unterhaltung, 13-50 Mitarbeiter
Quelle des Nutzers 
Quelle: GetApp
5/5
Gesamt
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: ThoughtBuzz is a small community of researchers that are on the cutting edge of industry experts to extract unique insights from the wealth of data available via social media. On one project with ThoughtBuzz, we were able to derive insights regarding our brand's content performance with their analytic tool. I would recommend ThoughtBuzz Analytics as a great researcher, and also as a highly influential member of the research community because of their tireless effort to promote productive conversation on key research challenges, new methodologies, and cutting edge technologies.

Vorteile: Depth of insight. The results were helpful beyond understanding reactions to our campaign. We also gained pivotal understanding on what engages our consumers and through that, how to create better products and messaging for them

Nachteile: I wish they were full-fledged international and based in my country so I could engage for their consultation services too. For now, I'm pleased with their online tool!

A Comprehensive Social Media Analytics Solution

Bewertet am 24.9.2015
Gaurav M.
Sr. Manager Analytics
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We work with multiple social media tools to cater to different types of our client requirements. However, with ThoughtBuzz platform, I can say our engagement goes beyond a transactional nature. Their team is always forthcoming to receive our feedback and it feels good, when we see that feedback is immediately reflected on the platform. More success to the ThoughtBuzz team

An effective all-in-one Social Media Dashboard

Bewertet am 5.10.2015
Sarthak P.
Marketing Manager
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: We have been using ThoughtBuzz ever since they launched its latest platform . Blogmint being a very social media savvy brand, we needed a single tool that can help us with publishing, listening, engagement as well as measurement in an effective manner and on a daily basis. Though we tried many leading names, what made ThoughtBuzz work for us that it is a very simple tool to understand with good UI, devoid of complex workflows where it takes us multiple clicks to carry out some operation, this is where ThoughtBuzz helps us a lot on a daily basis. It might not be the best platform with all features but for the price point, it definitely ticks all the critical feature set that is required by anyone to get started with social media for business.