ComplianceQuest

CQ : our QMS best friend

Kommentare: In general, great support and platform to structure your QMS

Vorteile:

I have been using CQ for +2 years. Since the first time that I started using it, I loved how easily you can understand performing all your transactions. In addition, it allows you to migrate different physical documents or records into the platform without losing any traceability. A highlight for us was electronic signatures 21 CFR compliant.Through this software, we accomplish on of our goals of having a 100% electronic QMS, Can't wait for the latest revision to include as part of this effort, the digital SOPs as a way to release or revise new docs.

Nachteile:

Probably the way the permissions sets works. The software in general is very user friendly. Nevertheless, this aspect can be improved regarding the details associated with the permissions sets to understand the impact on your transactions.

CQ Growth is just... WOW!!! Absolutely Ecstatic to see what is around the CORNER!

Vorteile:

I have waited many years to find something with this type of growth potential. I have implemented the QMS modules for CAPA, Document Management and Training for multiple locations. I have plans for implementing more quality related modules, including our recent expansion into the Product Architecture. In addition, we have high hopes for the future and plan on expanding into the EH&S Architecture. Everything in one location is an amazing feeling and ensures a higher rate of SUCCESS!

Nachteile:

Overall, really good experience with minimum causes for concern over the years.

Great Features, not Great Support or Cost

Kommentare: We are solving our current document management system needs by having CQ implemented. However, because of lack of support and cost are looking for different document management options.

Vorteile:

We utilize ComplianceQuest for the Document Management component of our ISO Certifications. The system has all of the controls (and then some) necessary within a document management system. We liked the fact that beyond document management, CQ has the ability to send out and record trainings linked at a document level, which other SW platforms do not have.

Nachteile:

Whenever we encounter a critical bug, it takes a year or longer to resolve with CQ. The support and escalation are just not there when it is needed most. There is a substantial fee associated with the cost of this platform which is yearly.

CQ is best option for eQMS

Kommentare: User friendly and easy to use eQMS. Regulatory Auditors have recommended CQ to their other clients.

Vorteile:

All eQMS modules are in available in 1 platform.

Nachteile:

Search document pulls obsolete links, it should only show current documents.

Satisfied Customer

Kommentare: ComplianceQuest truly is a one stop shop for all of your QMS needs, from EDMS to CAPA! Their staff is extremely helpful, very attentive, knowledgeable and they are quick to respond to anything that comes up. Their out-of-the box application is solid, but I love that it was customizable to meet our specific business requirements.

Vorteile:

I love how all of the modules interact with each other and also really appreciate the fact that they are customizable to meet our specific needs.

Nachteile:

I wish there was a way to leave comments within the documents in Doc Control, to more easily identify the area that may need clarifications/corrections.

A Powerful Tool for Enhancement

Vorteile:

Complianace Quest is not just an EQMS but also gives us complete end-to-end processes, making us highly efficient and effective.

Nachteile:

The user interface is Quiet difficult for user friendliness for the first time user's. After using it sometime, it gets set.

Good out of the box software than can be customized

Vorteile:

CQ offers the flexibility to customize, an already operations oriented software, to our needs. With the used of CQ we have been able to standardize processes throughout our locations and recent acquisitions. The implementation team has been great understanding our needs, with good operations experience from their team members.

Nachteile:

Some tools could be a little simpler to use, it could be overwhelming for some new users if they are used as they are out of the box.

Satisfied Customer!

Vorteile:

Working with the Compliance Quest Team has been a wonderful experience from our initial inquiries to launch! Everyone we have worked with and continue to work with have been very knowledgeable, flexible, patient and enthusiastic. Can't say enough about teamwork with [sensitive content hidden]! Absolute pleasure to work with these gentlemen!

Nachteile:

I have nothing to state here. The team at Compliance Quest has navigated us through to launch and has made it very easy for my team.

Review of CQ

Vorteile:

First eQMS system I have used. It is very organized.

Nachteile:

Too many approval steps in Change Control and CAPA

Great EQMS Platform

Vorteile:

CQ EQMS provides a user with Great to their quality data through its great data visualization and Quality Management.

Nachteile:

No features are missing in this platform which is very carefully designed and have all aspects to serve.

Staff Quality Engineer

Kommentare: It does the function, it provide elements required by regulations. As an auditor, it is easy to find compliance gaps in data that user enter, as the system has too many touch points the leads to clear potential for errors in records.
Users are impatient, make this simple for users with clear and few navigation touch points. eg. for a CAPA use a flowchart map to guide user in their journey to complete CAPA and NC activities.

Vorteile:

Fully integrated system that links all element of QMS

Nachteile:

Too many touch points leading to error in data entry

Great working with EQMS

Kommentare: CQ is a great product that is very versatile. The app is configurable to meet your needs. I would definitely recommend the app to others. Everything in the app is simple and easy to understand. My only suggestion to make the user interface a little more simpler in which you have you have index like sub links for the various subsections you have.

Vorteile:

CQ is a great product that is very versatile. The app is configurable to meet your needs.

Nachteile:

It can be improved further using new technologies.

Great Experience

Vorteile:

Training features are the best, friendly user.

Nachteile:

75 limit training procedures to job functions

Easy UI, stable platform for use

Kommentare: User, admin, product owner

Vorteile:

The document creation process is very easy to use and customize

Nachteile:

Our external users occasionally have issues accessing the system and taking the time to navigate through to get to the areas they need. A different splash screen would be a good upgrade.

"ComplianceQuest: Making Compliance Cool Again, One Regulation at a Time!"

Vorteile:

One of the standout features of ComplianceQuest is its robust compliance tracking system. It allows us to effortlessly monitor and manage various compliance requirements, ensuring that we stay up to date with regulations. The system provides real-time notifications and alerts, which helps us proactively address any potential compliance issues.

Nachteile:

Initial setup and customization process of ComplianceQuest can be time-consuming and require technical expertise.

An adequate service

Vorteile:

tons of workflows allow for more detailed functions

Nachteile:

UI and ease of use slows down efficiency

Out of 17 vendors, ComplianceQuest (CQ) was the solution for us.

Kommentare: We went through a very detailed selection process when we decided to replace our other Quality Management System. Out of 17 vendors, ComplianceQuest (CQ) was the solution for us. Began planning in April of 2017, implementing in May 2017 and went live with our first module the first part of September of 2017, with Document Management. We have since been adding modules one at a time. Currently working on our Audit Module, next will be Training Module which will provide eLearning (Scorm) content to the entire enterprise. We have several more modules to go after this, but i expect it to be as smooth as the first and look forward to our continued work together. CQ has very highly skilled and knowledgeable people working on our project to make sure we have what we need and when it is needed. CQ is by far one of the best Quality Management Systems i have seen and or worked with. We liked the fact that it allowed for customization and configuration changes, but don't over think any of that. CQ's out of the box solution is great as it is. If your company has never had a Quality Management System, then it would be a good idea to go with their out of the box solution as it is almost perfect, if not perfect. We had a system in place when we purchased CQ so they helped us configure it so our employees understood it easily without to many changes. But most importantly they were able to take all of our data from the old system and pull it into the new system and we kept all of our historical records. They also helped us transfer all of our Historical Training records from 2 other system. At the end of our work together they will also be pulling all of our CAPA and Non Conformance's from yet another system, which i suspect will be an easy task for them. Honestly i couldn't recommend a better system or a better group of people to work with. Keep up the good work CQ, we have a couple more years to go!

Vorteile:

System Integrations with other systems Customization Configurable User Automation CQ helped us pull in our historical data from 5 other systems. So now we have one system of record. Everyone is very knowledgeable Support was very fast Their out of the box system is really all that is needed, but it is highly customizable and configurable.

Nachteile:

From our side we wanted to customize everything, which was possible, but not recommended by CQ. We did do some customization that had to be rolled back, but that was on us.

Highly Configurable and Practice Changing

Kommentare: We found ComplianceQuest to be our best option out of over 8 in depth demonstrations and reviews of competitive software. After weeks of selection, we were not disappointed in our choice. We found CQ to be highly configurable to meet our unique business needs, but also challenged us to change they way that we do things to provide efficiencies and stay within the software. The dedication and support was excellent from the start and before we had even selected them, and remains consistent. We have few issues, and the issue we have had are resolved in little time. The only thing keeping me from 5 stars is the new lightning experience (not required), looks pretty, but has been both a challenge to learn and use. Our company is not a fan of it, and continue to use classic experience.

Vorteile:

Highly Configurable and Challenged us to change our ways for efficiency and software features.

Nachteile:

New Lightning Experience leaves a lot to be desired, but it is not required.

Great product, support, and people to work with!

Vorteile:

We have rolled-out CQ across our company to automate various elements of QMS requirements such as Document Management, Complaints, Non-conformances, Corrective Action (8D and A3), Supplier Management and Audit Management. We have been using the software for more than 2 years. We are glad to see how well the system is being used across the company. We have several thousand users on the system currently and working to scale the usage further. CQ solution has been configured to meet our needs, works elegantly across languages, across time zones, and business verticals. With integration between CQ and SAP to exchange critical data, the process automation provides a lot of productivity. CQ configuration team and support have worked hard to ensure that our needs continue to be met. They consistently go above and beyond. We cannot be more pleased with our use of CQ QMS capabilities and would definitely recommend to anyone who is looking for a modern cloud based EQMS solution especially if you want a scalable EQMS solution.

Nachteile:

Since it's built on Salesforce platform and web based, more clicks will be necessary.

ComplianceQuest enhances your company's Quality Management

Kommentare: ComplianceQuest will provide your company the opportunity to reach a new level of Quality Management. Everything from the well thought out and configured out of the box solution, to the system validation scripts, tractability matrix and end user guides, ComplianceQuest sets the standards high! Their customer service is superb, their employees are dedicated to the success of your project and learning about your company to ensure appropriate and effective solutions are provided. All quality leaders at Aphria Inc. have been very pleased and excited to launch all the capabilities ComplianceQuest has to offer to ensure quality remains our highest priority!

Vorteile:

ComplianceQuest has a relatively small learning curve. The UI is extremely easy for users to navigate and all modules are created in a similar way. The customer service is outstanding. The employees are very knowledgeable of the system and take the time to learn your business to ensure the proper solutions are deployed.

Nachteile:

We implemented ComplianceQuest in a very short time, so some features/ capabilities were overlooked.

Great team and great product

Kommentare: CQ pro-serv and implementation team have made it easy to adopt as a platform. Great modules including training modules for GMP and OSHA compliance

Vorteile:

Easily ties into Salesforce Lightning, intuitive interface, very customizable

Nachteile:

No cons experienced so far. Been really easy for us to adopt as a company

ComplianceQuest: excellent solution for a paperless validated QMS

Kommentare: A modern powerful QMS is both a foundational core system and a great sales tool as a medical device manufacturing/operations service provider.

Vorteile:

As a Life-Sciences manufacturing services startup, our company decided early on that a flexible, agile QMS was a must. We had a very clear set of requirements: cloud-based, cross-platform, mobile-enabled, paperless, e-signature capable. After reviewing available solutions against these, only CQ met our needs. Right after the demo, we knew we had a winner. The implementation process was relatively smooth and our solution engineer was top notch. We went live a couple of months ago and recently aced through our first customer external audit. If you are searching for a modern, flexible and powerful QMS solution for a forward-looking company, look no further: CQ is your answer.

Nachteile:

We'd like to see the Visualforce to Lightning transition to be completed. This would make the user experience more consistent.

ComplianceQuest

Kommentare: Overall a great experience! I would recommend it to anyone looking for a high quality platform

Vorteile:

I got to work with ComplianceQuest while implementing a new software for the company that I currently work for. The implementation team that assisted with the development and deployment was incredible. Always well prepared, willing to help out at odd hours and able to take and fulfill almost all of the odd or weird customization requests that we made throughout the process. Overall a great experience.

Nachteile:

Only thing I was disappointed with at all was the time frame it took to get the job done, while the sales reps made it sound like it would be a 4-5 week job, it ended up being a 6 month implementation period to get it live. This was partially due to different factors that were out of their control however so it certainly is not a deal breaker.

Compliance Quest: Solutions to Our QMS Needs

Vorteile:

The platform offers many modules that met all our QMS needs. The team at CQ makes the process of implementation even better with their hands-on approach to guide you throughout the project stages

Nachteile:

None, it meets our day-to-day Quality Management needs

Great product!

Vorteile:

Intuitive and easy to use, and allows us to really beef up our quality management system.

Nachteile:

Integration with our existing line of business took a bit of effort, but once it was established, all was smooth going.