Wer verwendet ComplianceQuest?

Unsere Kunden reichen von stark regulierten Fertigungs-Kunden wie Life Sciences und F & B, zu allgemeinen und speziellen Fertigungsindustrien wie Automobil, A & D, Öl und Gas, usw.

Was ist ComplianceQuest?

CQ, ein Unternehmen-Qualitätsmanagementsystem (EQMS) auf der Force.com-Plattform, unterstützt Hersteller und Zulieferer dabei, ihre Qualitäts- und Compliance-Ziele erreichen, indem es alle relevanten Prozesse im gesamten Unternehmen und weltweite Versorgungsnetze verbindet. Unsere Vision ist es, Qualität und Compliance in einen strategischen Vorteil für unsere Kunden zu verwandeln, durch Erfahrung, Know-how und Leidenschaft. Audit CAPA Veränderung Reklamationen Dokument Ausrüstung Inspektion NC Lieferanten Schulung

ComplianceQuest – Details

ComplianceQuest

http://www.compliancequest.com

Gegründet 2013

Videos zu ComplianceQuest
-thumb
-thumb
-thumb
-thumb
-thumb

ComplianceQuest – Preisübersicht

Preisoptionen anzeigen

ComplianceQuest bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von ComplianceQuest ist ab 30,00 $/Monat verfügbar.


Startpreis

30,00 $/Monat Preisinformationen

Kostenlose Version

Nein

Gratis Testen

Nein

ComplianceQuest – Bereitstellung und Support

Kundenbetreuung

  • 24/7 (Live Vertreter)
  • Support während der Geschäftszeiten
  • Online

Einsatz

  • Cloud, SaaS, Web
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • Persönlich
  • Live Online
  • Webinare
  • Dokumentation

ComplianceQuest Funktionen

  • Fall-Management
  • Feedback-Management
  • Formularverwaltung
  • Klassifikation der Beschwerden
  • Korrekturmaßnahmen (CAPA)
  • Kundenreklamations-Tracking
  • Problem-Nachverfolgung
  • Qualitätssicherungs-Management
  • Routing
  • Self-Service Portal
  • Social Media-Überwachung
  • Umfrage-Management

Siehe die vollständige Beschwerdemanagement Software Liste

  • Compliance-Verfolgung
  • Dateitypumwandlung
  • Dateiwiederherstellung
  • Dokument-Indexierung
  • Dokumentaufbau
  • Dokumentenarchivierung
  • Dokumentenaufbewahrung
  • Elektronische Unterschrift
  • Offline-Zugriff
  • Optische Zeichenerkennung (OCR)
  • Versionskontrolle
  • Werkzeuge zur Zusammenarbeit

Siehe die vollständige Dokumenten-Management-Systeme Liste

  • Arbeitssicherheits-Management
  • Berichterstattung / Analyse
  • Betriebliches Gesundheitsmanagement
  • Corrective and Preventive Action (CAPA)
  • Dokumentenmanagement
  • Gefahrgut-Management
  • Inspektions-Management
  • OSHA-Protokollierung
  • Risikomanagement
  • Störfallmanagement
  • Trainingsmanagement
  • Wirtschaftsprüfung-Management

Siehe die vollständige EHS-Software Liste

  • Beschwerdemanagement
  • Compliance Management
  • Corrective and Preventive Action (CAPA)
  • Dokumentenkontrolle
  • Geräte-Management
  • ISO-Standard-Management
  • Instandhaltungsmanagement
  • LieferantenQualitätskontrolle
  • Risikomanagement
  • Trainingsmanagement
  • Verfolgen von Fehlern
  • Wirtschaftsprüfung-Management

Siehe die vollständige QM Software (Qualitätsmanagement) Liste

  • Corrective and Preventive Action (CAPA)
  • Inspektions-Management
  • OSHA-Protokollierung
  • Störfallmanagement
  • Trainingsmanagement
  • Vorfall-Berichterstattung
  • Wirtschaftsprüfung-Management

Siehe die vollständige Sicherheitsmanagement Software Liste

ComplianceQuest Alternativen

Mehr Alternativen zu ComplianceQuest

ComplianceQuest – Erfahrungen

Alle Bewertungen lesen

Gesamtbewertung

4,8/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 4,8
Kundenservice 5
Funktionen 4,8
Preis-Leistungs-Verhältnis 4,8

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Alastair H.
Associate Project Manager
Maschinenbau oder Wirtschaftsingenieurwesen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 13.12.2018

"ComplianceQuest...Above and Beyond"

Kommentare: ComplianceQuest take customer relations seriously. I have really enjoyed the professionalism of working with ComplianceQuest. They are very patient and make sure that everything is to our satisfaction. To date we have only implemented Incoming Inspection, but I look forward continue to work with ComplianceQuest to implement non-conformance, deviations, SCARS, Audit, and supplier portal. For years our incoming inspections was a manual process with the use of handwritten notes in folders. Today we no longer use folders and capture all the data in Salesforce using ComplianceQuest. We are able to link to the drawing, we have incorporated skip lot and supplier health plans into our incoming inspections, and it's all completely transparent to the inspectors. The Inspectors look at the queue and see what needs to be inspected and ComplianceQuest manages the rest. The inspection process is more streamlined and only parts that need to be inspected are inspected, allowing the parts to flow much quicker through the system. We also use ComplianceQuest at our other locations in the US and this allows us to better control the quality of the parts and our suppliers.

Vorteile: The Inspection module in ComplianceQuest is intuitive and easy to use. The interface is customizable so you can easily set up the look and feel for your users. We were able to set up the Inspection tabs that followed or workflow, and this made it very user friendly. We had a need to develop some custom code for our process and we worked very closely with ComplianceQuest. They listened to our needs and were helpful when asked for recommendations. They were always accessible to answer any questions we had, regardless of the issue, big or small.

Nachteile: Like any software the initial setup is a chore. You have to follow the steps carefully and make sure you have all the correct permission sets, but ComplianceQuest was there every step of the way to assist.

  • Herkunft der Bewertung 
  • Bewertet am 13.12.2018
Lisa F.
eQMS Administrator
Konsumgüter, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 14.9.2020

"ComplianceQuest - Highly Configuration eQMS with Great Technical & Support Teams"

Kommentare: Our road to implementing ComplianceQuest (CQ) Incident Management, Change Order, Controlled Document, Training, and CAPA has had some detours. We began implementing Change Order, Controlled Document, and Training only to leave it mid-stream to implement Incident Management. Through our changing courses, the ComplianceQuest team was very patient, supportive, and professional, truly a superb team! They listened to our needs and set our configurations, including searching for solutions. When we asked for record attachments to be sent with automated Supplier email notifications, they found a way! We were able to move our historical data into CQ and use the reporting and dashboard tools to analysis prior year data against new year. We will be able to use their Document Migration Utility to upload 1000+ SOPs, Work Instructions, and Forms from our server to CQ. Our IT team was able to work with the ComplianceQuest team to setup auto-syncs with our HR and ERP systems so Personnel and Parts data necessary for the eQMS are available and always current. We are getting ready to auto-sync our Supplier Accounts and Contacts next to Salesforce. The Technical Support team is wonderful for issue that arise after implementation. They are responsive, patient, courteous, knowledgeable, and not above sharing little secrets to make things move a little more smoothly.

Vorteile: CQ is highly configurable. Configurations can be as simple or complex as you want. Being cloud-based allows users access from anywhere, anytime, especially the Salesforce 1 mobile app. Excellent implementation and product support teams. If your business does not have a QMS currently, CQ out of the box is a great place to start!

Nachteile: Since this is a license-based system, it can be expensive for a business with 3,000 employees. We needed to trim down our user base to limit our licenses and stay within budget. Reassigning tasks when employees leave is a chore. There is no “mass” reassign for the entire platform. Reassignment must be managed by each module.

  • Herkunft der Bewertung 
  • Bewertet am 14.9.2020
Cédric A.
Safety, Health, Environment and Quality Manager
Versorgungsunternehmen, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 6.12.2020

"ComplianceQuest is my favourite go to compliance software"

Kommentare: ComplianceQuest is the favourite compliance starter platform if you do not have a previous compliance management infrastructure like us.

Vorteile: Best aspect of ComplianceQuest is its running in the cloud. We can access the platfrom from any device no matter mobile or desktop. ComplianceQuest is the most suitable program for the companies which does not have a previous compliance management infrastructure.

Nachteile: Customization of ComplianceQuest is really complex to manage yourself, you need to get an additional support from the company if you want heavy customizations in the platform.

  • Herkunft der Bewertung 
  • Bewertet am 6.12.2020
Dhruti S.
Manager, Global Compliance
Medizinische Geräte, 1.001-5.000 Mitarbeiter
Verwendete die Software für: 1-5 Monate
  • Gesamtbewertung
    4 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    4 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    6/10
  • Herkunft der Bewertung 
  • Bewertet am 25.9.2020

"NAMSA review of CQ"

Vorteile: The ability to view the progress of a record on the main screen. Tasks being generated directly for users. Linking of root cause and risk assessment tools directly in NC/CAPA records.

Nachteile: Lack of impact assessment for changes being made to documents or DCR process. Limited use of 'Users' vs. 'Process Users' leading to most functions to be done by Process Users.

  • Herkunft der Bewertung 
  • Bewertet am 25.9.2020
Verifizierter Rezensent
IT Project Manager
1.001-5.000 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 24.5.2018

"Out of 17 vendors, ComplianceQuest (CQ) was the solution for us."

Kommentare: We went through a very detailed selection process when we decided to replace our other Quality Management System. Out of 17 vendors, ComplianceQuest (CQ) was the solution for us. Began planning in April of 2017, implementing in May 2017 and went live with our first module the first part of September of 2017, with Document Management. We have since been adding modules one at a time. Currently working on our Audit Module, next will be Training Module which will provide eLearning (Scorm) content to the entire enterprise. We have several more modules to go after this, but i expect it to be as smooth as the first and look forward to our continued work together. CQ has very highly skilled and knowledgeable people working on our project to make sure we have what we need and when it is needed. CQ is by far one of the best Quality Management Systems i have seen and or worked with. We liked the fact that it allowed for customization and configuration changes, but don't over think any of that. CQ's out of the box solution is great as it is. If your company has never had a Quality Management System, then it would be a good idea to go with their out of the box solution as it is almost perfect, if not perfect. We had a system in place when we purchased CQ so they helped us configure it so our employees understood it easily without to many changes. But most importantly they were able to take all of our data from the old system and pull it into the new system and we kept all of our historical records. They also helped us transfer all of our Historical Training records from 2 other system. At the end of our work together they will also be pulling all of our CAPA and Non Conformance's from yet another system, which i suspect will be an easy task for them. Honestly i couldn't recommend a better system or a better group of people to work with. Keep up the good work CQ, we have a couple more years to go!

Vorteile: System Integrations with other systems
Customization
Configurable
User Automation
CQ helped us pull in our historical data from 5 other systems. So now we have one system of record.
Everyone is very knowledgeable
Support was very fast
Their out of the box system is really all that is needed, but it is highly customizable and configurable.

Nachteile: From our side we wanted to customize everything, which was possible, but not recommended by CQ. We did do some customization that had to be rolled back, but that was on us.

  • Herkunft der Bewertung 
  • Bewertet am 24.5.2018