von SilkOne Software
Wer nutzt diese Software?
Any chiropractic practice, including multi-disciplinary. We're suitable and priced appropriately for practices of all sizes, from small single doctor practices to multi-doctor, multi-location clinics.
Durchschnittliche Bewertung27 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Startpreis 249,00 $/Monat
- Kostenlose Version Ja
- Kostenlose Testversion Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- SilkOne Software
- Gegründet 2005
Über SilkOne EHR
Complete practice mgmt for Chiropractic practices. Affordable for all size practices from very small to very large multi-doctor, multi-location clinics. Higest level of Support and Infrastructure !! SilkOne has a 100% Compliant EHR with quick, easy to follow steps that will make you bulletproof against insurance company audits. Save staff dozens of hours/week: bill with 3 clicks, post EOBs with 2 clicks, auto follow-up on claims, automated text&email appt reminders and much, much more.
Die hilfreichsten Reviews für SilkOne EHR
Bewertet am 18.1.2019
Comprehensive Cloud Based Software for the Chiropractic Practice
Kommentare: My overall experience with Silkone has been fantastic. My main admiration for this software is the ease of use and speed to create SOAP notes. Also, I just love that my patients can go to my website, fill out the medical history, current symptoms and sign forms at home on any computer and or tablet. So, when they come into my office they just have to sign in on the kiosk and they can go immediately back to the exam room or treatment room. Silkone has made my office so efficient and now I can treat more patients in less time. That is a huge advantage with this software, because many softwares don't allow to fill out symptoms or medical history at home. In my humble opinion, Silkone is the best software for the price.
Vorteile: First of all, I have had EHR software in my practice for the past 13 years. Last year was my first year with a competitor cloud based software which I would rate just average due to length of time to create exam and SOAP notes. I usually had to finish my notes at home, especially exam reports because it just took too long to create the note. But, now after a month with SILKONE, I nev er had to finish my notes or Exam reports at home. The ease of doing exam and SOAP notes is amazing. The one thing I love about this software, is that everything is on one window screen. You don't have to jump through different windows screens (such as other softwares) which takes too much time and effort. My office manager loves the billing aspect of the program too. It works well with Office Ally with auto remittence. Also, you can send out text and email reminders and just the marketing module of Silkone is worth the price of this program. The support and training was second to none. Their response to my questions were always within an hour and they even respond to your questions after hours, so support is the best I have every experienced. They really go out of their way to make you feel comfortable with the software. Last, the customization is so easy for this software,, so my notes never look CANNED. Overall, I would give an A rating for Silkone software. This Software is definitely a keeper for our practice.
Nachteile: Obviously, there isn't much that I don't like about this software. Now, no software is perfect, but Silkone is the best software for billing and notes that I have ever utilized. Minor complaints, and I do mean minor, is that you have to press save to each Section (subjective, obejctive, plan, etc), which I hope they will eventually automatically save when you input the information. or just press save when you finish the end of exam or note. But, it is easy to go back to make any changes after you finish the note.
Bewertet am 11.7.2016
Silk One Chiropractic Software Review
Dr. chris R.
Kommentare: Just like any EHR software it has its pros and cons. It takes a while to get used to this software but overall I have been happy with it. It saves a lot of time having a patient portal and don't know of any other chiropractic EHR that has it. I have even done some patient documentation on my phone as it works with any device that has the internet.
Vorteile: What I like most about this software is the patient portal. It allows us to send a link to a new patient so they can fill out their intake form online. The information from the intake form gets automatically populated into the system so there is no double entry of the data. This saves a lot of time for both the staff and the doctor. Also being able to access the software from any device (I have even scheduled patients for appointments at health fairs, etc on my phone) is a huge plus.
Nachteile: Like any new software there is a learning curve. The interface takes a little getting used to and is not the most user friendly. Also with the billing the patient statements are not very detailed and could use some better formatting to make them easier to understand for the patient.
Antwort des Softwareanbieters
von SilkOne Software an 13.7.2016
Hi Dr Chris...so glad you are happy with SilkOne EHR. Regarding the patient statements, there are in fact other formatting options. I've contacted support to enable alternate formatting and they will contact you to go through how it works.
Bewertet am 8.9.2017
Have been with Silk One for over five years. Extremely happy with the top notch service
Vorteile: Professional and informative service. Quality product This is my office his fourth patient data entry product since approximately 2000. The service that I have had in my entire staff has had with all representatives of silk one have been nothing less than tremendous. They are also very secure with their product that there is no long-term contract you can terminate at any time. I have been with silk one for over five years
Nachteile: Early on, a little more clicks than prior software's with less bells and whistles The product that I had before silk one was called Quixote. Quixote was very user-friendly a wonderful color scheme, but the service was awful. Moving to silk one was a transition for my office and initially a little challenging. Much less bells and whistles, and a little challenging to navigate initially with multiple clicks required. However the patient's of the staff of silk worn were amazing. After about a week. We were all up and running.
Bewertet am 21.6.2016
SilkOne is a great EMR that meets all of my practices needs.
Kommentare: I have been using SilkOne for about 1 year. The software is very easy to use. They have easy to follow training videos. The software is well thought out.
Vorteile: Easy to use and teach employees who have no idea how to work in a chiropractic office.
Nachteile: My only complaint is the inventory portion is not the best. I have a functional medicine and sell a lot of supplements to my patients. If you have a normal chiropractic office and not selling products it will work well for you.
Antwort des Softwareanbieters
von SilkOne Software an 24.6.2016
Thank you for your review. Glad to see you are so happy with SilkOne EHR !! Regarding the inventory features, we have the ability to categorize and store supplements and the ability to scan them in as well as auto-track the inventory. As you may know, SilkOne is always willing to modify our software to fit the needs of our clients. If there are features that will help all of our clients we are happy to make changes whenever possible. Let me know what you think would be of benefit to you and I'll check with our programming team. Dr Rick
Bewertet am 18.6.2017
Awesome support. Cloud-based, fast, easy to use, compliant, Apple compatible.
Vorteile: 1) Apple compatible (most EHR are not); 2) cloud based accessible everywhere and no in-house server problems; 3) easy to customize; 4) software calculates E/M codes (other EHR do not); 5) One price paid monthly for complete, compliant EHR & practice management software includes updates and tech support (others you pay extra for updates and tech support). 6) software is able to track "outcome assessment" over period of time to help proving medical necessity.
Nachteile: The block format for SOAP notes (versus narrative format) took some getting used to but it is complete, compliant and geared for ease of insurance audit.