von SilkOne Software4.7/5 29 Bewertungen
Wer nutzt diese Software?
Any chiropractic practice, including multi-disciplinary. We're suitable and priced appropriately for practices of all sizes, from small single doctor practices to multi-doctor, multi-location clinics.
Durchschnittliche Bewertung29 Bewertungen
- Gesamt 4.7/5
- Benutzerfreundlichkeit 4.4/5
- Kundenservice 4.8/5
- Funktionen 4.7/5
- Preis-Leistungs-Verhältnis 4.7/5
- Startpreis 249,00 $/Monat
- Kostenlose Version Ja
- Gratis Testen Nein
Cloud, SaaS, Web
Mobile - iOS Native
Mobile - Android Native
Support während der Geschäftszeiten
Angaben zum Hersteller
- SilkOne Software
- Gegründet 2005
Über SilkOne EHR
Complete practice mgmt for Chiropractic practices. Affordable for all size practices from very small to very large multi-doctor, multi-location clinics. Higest level of Support and Infrastructure !! SilkOne has a 100% Compliant EHR with quick, easy to follow steps that will make you bulletproof against insurance company audits. Save staff dozens of hours/week: bill with 3 clicks, post EOBs with 2 clicks, auto follow-up on claims, automated text&email appt reminders and much, much more.
Die hilfreichsten Reviews für SilkOne EHR
Bewertet am 18.1.2019
Comprehensive Cloud Based Software for the Chiropractic Practice
Kommentare: My overall experience with Silkone has been fantastic. My main admiration for this software is the ease of use and speed to create SOAP notes. Also, I just love that my patients can go to my website, fill out the medical history, current symptoms and sign forms at home on any computer and or tablet. So, when they come into my office they just have to sign in on the kiosk and they can go immediately back to the exam room or treatment room. Silkone has made my office so efficient and now I can treat more patients in less time. That is a huge advantage with this software, because many softwares don't allow to fill out symptoms or medical history at home. In my humble opinion, Silkone is the best software for the price.
Vorteile: First of all, I have had EHR software in my practice for the past 13 years. Last year was my first year with a competitor cloud based software which I would rate just average due to length of time to create exam and SOAP notes. I usually had to finish my notes at home, especially exam reports because it just took too long to create the note. But, now after a month with SILKONE, I nev er had to finish my notes or Exam reports at home. The ease of doing exam and SOAP notes is amazing. The one thing I love about this software, is that everything is on one window screen. You don't have to jump through different windows screens (such as other softwares) which takes too much time and effort. My office manager loves the billing aspect of the program too. It works well with Office Ally with auto remittence. Also, you can send out text and email reminders and just the marketing module of Silkone is worth the price of this program. The support and training was second to none. Their response to my questions were always within an hour and they even respond to your questions after hours, so support is the best I have every experienced. They really go out of their way to make you feel comfortable with the software. Last, the customization is so easy for this software,, so my notes never look CANNED. Overall, I would give an A rating for Silkone software. This Software is definitely a keeper for our practice.
Nachteile: Obviously, there isn't much that I don't like about this software. Now, no software is perfect, but Silkone is the best software for billing and notes that I have ever utilized. Minor complaints, and I do mean minor, is that you have to press save to each Section (subjective, obejctive, plan, etc), which I hope they will eventually automatically save when you input the information. or just press save when you finish the end of exam or note. But, it is easy to go back to make any changes after you finish the note.
Bewertet am 11.7.2016
Silk One Chiropractic Software Review
Dr. chris R.
Kommentare: Just like any EHR software it has its pros and cons. It takes a while to get used to this software but overall I have been happy with it. It saves a lot of time having a patient portal and don't know of any other chiropractic EHR that has it. I have even done some patient documentation on my phone as it works with any device that has the internet.
Vorteile: What I like most about this software is the patient portal. It allows us to send a link to a new patient so they can fill out their intake form online. The information from the intake form gets automatically populated into the system so there is no double entry of the data. This saves a lot of time for both the staff and the doctor. Also being able to access the software from any device (I have even scheduled patients for appointments at health fairs, etc on my phone) is a huge plus.
Nachteile: Like any new software there is a learning curve. The interface takes a little getting used to and is not the most user friendly. Also with the billing the patient statements are not very detailed and could use some better formatting to make them easier to understand for the patient.
Antwort des Softwareanbieters
von SilkOne Software an 13.7.2016
Hi Dr Chris...so glad you are happy with SilkOne EHR. Regarding the patient statements, there are in fact other formatting options. I've contacted support to enable alternate formatting and they will contact you to go through how it works.
Bewertet am 6.1.2020
Vorteile: easy to bill and support is very prompt!
Nachteile: somethings are not as click and check simple as other softwares Ive seen
Bewertet am 5.10.2019
Vorteile: How simple and easy to use. Silkone has everything you need for the office. Billing is done easily in a few steps. The customer service is outstanding
Nachteile: Nothing. Silkone has everything you need.
Bewertet am 21.6.2016
Kommentare: The learning curve is unnecessarily difficult. There is no manual. There are a set of videos, but some of them were outdated and when we apprised Silk of this they simply said we could always call for assistance. That would be ok (not great) except for the fact that a call usally does not get an immediate response. There are times when immediacy prevails. When you email support you often do not hear back until the next day. We have developed our own manual based on dozens of bad experiences that we could not solve with the videos. This led us to believe that a manual could haved saved us countless hours. Anant has told me thata a manual would not help us. He is wrong. We have told each tech and Rick , the owner, how much a manual is needed. No help forthcoming though.
Vorteile: Once you figure things out there is a logic and ease of use about the program.
Nachteile: There are still many features we have not even tried to utilize because we are burned out with the protracted process of trying to learn the intricacies of the program. Learning would be tolerable if it entailed knowing there was a place we could go to and get a strightforward answer.
Antwort des Softwareanbieters
von SilkOne Software an 24.6.2016
Thanks for the feedback. We've asked our clients in the past about a written manual and 99% of our drs stated they don't want to spend time reading through pages of a document. Videos and in-person live support is far better than just giving a manual out. All you need to do is send a one-line question to support and they will send you detailed steps on any functionality you need. If more help is needed support will call immediately to help !!