von NetSuite2.6 / 5 14 Bewertungen
Wer nutzt diese Software?
NetSuite is ideal for small to midsize businesses.
Durchschnittliche Bewertung14 Bewertungen
- Gesamt 2.6 / 5
- Benutzerfreundlichkeit 2.3 / 5
- Kundenservice 2.4 / 5
- Funktionen 2 / 5
- Preis-Leistungs-Verhältnis 1.8 / 5
- Kostenlose Version Nein
- Gratis Testen Nein
Cloud, SaaS, Web
24/7 (Live Vertreter)
Angaben zum Hersteller
- Gegründet 1998
Über NetSuite SuiteCommerce
NetSuite SuiteCommerce links every step of a multi-channel, multi-location retail business. As an end-to-end solution that unifies back-end operations to ecommerce, POS, and order management, SuiteCommerce empowers retailers to deliver a seamless, personalized journey across all touch points for your customers. With the ability to support sites for multiple brands, countries, currencies and languages from a single cloud-based platform, your business is equipped to unleash innovation and growth.
NetSuite SuiteCommerce Funktionen
- E-Mail Marketing
- Management mehrerer Geschäfte
- Mobiler Zugriff
- Review Management
Die hilfreichsten Reviews für NetSuite SuiteCommerce
Bewertet am 10.11.2015
Netsuite Suite Commerce Advanced - Financial Black Hole
Kommentare: We have been with Netsuite for almost 9 Years. It is time to make a change. We are an ecommerce business. About 18 months ago we made the change to their Suite Commerce Advanced platform. It has been devastating to our business. The platform is a stand alone platform that is patched together with a clunky and complicated integration to netsuites backend. The SEO is horrible, Site speeds are much slower than promised, Simple processes like installing tracking and conversion codes is complicated. Exporting information for product feeds is requires custom programming. Content Management is crap. Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site. The worst part is that it does not get FREE bi annual upgrades like the rest of Netsuite. Or like the Sitebuilder version of netsuite ecommerce did. It is no longer the software as service that they boast about. Since it is its own platform you have to mange enhancements through Bundle Upgrades which are so dramatic they require a tremendous amount of labor expense to do them properly with out blowing up you existing site. They did do the first one for us for free but it took 3 months to get the site back to pre-upgrade functionality resulting another major hit to our sales volume. Now 6 months later there is another bundle upgrade and they have offered to migrate us to it for 45K. They said it would take 250 hours. at 180 per hour. This is just for an upgrade to the most recent version. So in 18 months our site would be rebuilt twice just to try and eliminate Netsuite Suitecommerce Advanced is financial black hole! If you are considering netsuite to run you ecommerce business then I would strongly encourage you go with just about any alternative.
Netsuite ARP and CRM are excellent!
Pick, Pack and Ship -Excellent
Inventory Management -Excellent
Customer Support in these areas are great.
Suite Commerce Advance is horribly expensive.
The platform is patched together with a clunky and complicated integration to netsuites backend.
The SEO is horrible,
Site speeds are much slower than promised, Slower than other platforms that are this expensive.
Simple processes like installing tracking and conversion codes is complicated.
Exporting information for product feeds is requires custom programming.
Content Management is very complicated.
Managing Matrix items with parent and child relationships is tricky with out dumping duplicate content all over the site. Overall for 13 user licenses you can expect spend about 50K a year. If you want ecommerce it is more expensive. Add at least 70k to get site developed and then be prepared to continue to flush money down the train to get it functional and to pay heavily for desperately needed upgrades every 6 months.
Bewertet am 14.8.2019
Better Options Out There
Kommentare: We only lasted about a year and ended up going back to our old billing system which was very difficult.
Vorteile: I liked the idea of having all the components of the billing automation in one place using one tool
Nachteile: User Interface seems out of date. Not able to upload files. There seems to be an added step for each process by having to constantly "save" and was hard to search for items I had previously saved as I wasn't sure where they were stored. Must use strict naming convention
Bewertet am 19.4.2017
SiteBuilder/Ecommerce is out of date with the latest trends
Vorteile: All-in-One bundle; can handle payroll, employees, reporting, marketing campaigns, etc. I feel that it's idealistic if you don't want to have to use all sorts of third-party applications like quickbooks.
Bewertet am 14.2.2017
Great ERP system. Suitecommerce advanced is not ready.
Kommentare: We have been working with Netsuite on this website for nearly 3 years now. At first we were weighing options for website platforms for two sites (one wholesale and one retail). We decided to go with another platform because the monthly fees for two suitecommerce sites were not in our budget and the platform provided more value for us. When we explained to our Netsuite rep why he lost the job he quickly offered to host both sites for the price of one site. We had a 30 day out on the contract with the other company so we decided to cancel based on the new offer and go with Netsuite. We signed the new contract with Netsuite and the first website was completed 6 months after it was supposed to go live. We received a new sales rep from Netsuite and we told that the second website for the same price was now off the table and that the old rep had left. Shorty after launching the site we began talks with Netsuite to add additional features and we were told that the old platform was difficult to develop for and that we should change to the new site if we want a solid foundation for easy development and a faster website. We expressed our concerns over the first website development time and we were assured it would not happen again by the Netsuite salesperson. We signed the new contract creating two websites. The first of which was basically the same site as the one we had just developed with some minor modifications on the account page and second site was a more complicated retail site additional functionality. Netsuite decided to develop the retail site first and we were given a timeline with an October launch followed by the wholesale site that was supposed to launch at the end of 2016. Several months later we were told the developers were going to put the retail site on hold and work to finish the wholesale site first. During this time we had weekly meetings with little or no progress and when we repeatedly asked about the launch date no information was given. Finally in January we we told by Pablo that the first site was going to be up in 2 weeks. When the 2 weeks had passed we were told that all of the hours had be used and we were not even close to launching the site. That brings us to our current situation. We have spent 3 years and hundreds of thousands of dollars so far trying to get this site up.
Vorteile: Single database for ERP and ecommerce sites
Nachteile: The netsuite development team is from expensive. It is not the hourly rate but because they are outsourced to Uruguay and communication is difficult. It takes hours to understand basic concepts.
Bewertet am 27.8.2019
Ok software, wasn't great for our business (small biz)
Vorteile: Looks to hold a lot of information that is useful for larger organizations.
Nachteile: Training wasn't great and the response time from customer service was sub-par.