NetSuite CRM+

NetSuite CRM+

von NetSuite

Wer verwendet NetSuite CRM+?

NetSuite ist ideal für kleine und mittlere Unternehmen.

Was ist NetSuite CRM+?

NetSuites CRM+ ist eine umfassende Front-Office-Lösung, die eine 360-Grad-Ansicht deiner Kund*innen in Echtzeit ermöglicht. CRM+ integriert deine kundenorientierten Aktivitäten nahtlos in Buchhaltungs-, E-Commerce-, Lager- und Versandanwendungen, um deinen gesamten Verkaufsprozess und den Kundenlebenszyklus zu unterstützen, angefangen bei einem Lead bis hin zur Opportunity, Kundenaufträgen, Abschluss, Erneuerung, Upselling, Cross-Selling und Support.

NetSuite CRM+ – Details

NetSuite

http://www.netsuite.com

Gegründet 1998

NetSuite CRM+ – Preisübersicht

NetSuite CRM+ bietet keine Gratisversion und keine kostenlose Testversion. Weitere Preisinformationen für NetSuite CRM+ findest du unten.

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Online

NetSuite CRM+ Funktionen

CRM-Systeme
Angebote / Vorschläge
Aufgabenmanagement
Dokumentenspeicher
E-Mail Marketing
Gebietsmanagement
Interne Chat-Integration
Kalender-/Erinnerungssystem
Lead Scoring
Marketing-Automatisierung-Integration
Mobiler Zugriff
Segmentierung
Social-Media-Integration

NetSuite CRM+ – Nutzerbewertungen

Zeigt 5 von 179 Nutzerbewertungen

Gesamt
3.9/5
Benutzerfreundlichkeit
3.8/5
Kundenservice
3.6/5
Funktionen
4/5
Preis-Leistungs-Verhältnis
3.5/5
Alfredo G.
Infraestructure Departament
Telekommunikation, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    Unrated
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    Unrated
  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 9.11.2015

"Accurate Budget Projects"

Kommentare: Thinking about business, data and time, all are gold to take decisions, to know what is business and what’s not, NetSuite CRM let you to capture all the data inside their modules, to see the real cost of the business to develop and the budget necessary to launch each project, once you know this you can have the decisions on your hands, or real approximately cost, Netsuite CRM can integrate all real ongoing operations, within several departments (Sales Force, Inventory and Supply departments, Infrastructure ). With this tool you could have the accurate information of work needed on to start something, the integration of all the departments of the company inside this tool could make you run faster through your daily operation. All departments have their place in this party, all departments are important to make your business grow. With this you just have to worry about the process, to make this happen.

Vorteile: The integration with several departments is very efficient, when you are handling projects inside a projectized enterprise, you need to integrate several departments with many people involved, with this tool, you can organize the work, to fill in each part the parth whom it concern to each one of the team. In our case (operations department), we use the Location cost Module, and it is a very efficient module for us, we capture all the data collected on our site survey, and the module tell us, the cost, and all the infrastructure needed to build the project, and if something are missing in our stock, logistics and materials can be awarded of the material needed to buy, all by the same system; After this step, all the information is delivered to Sales Force to make the negotiation, and then make the things happens.

Nachteile: Sometimes, you have to take your time to into the needs of the projects to have the accurate information that you need. Sometimes, this process could be annoying, but it's worth it, you will save so much time and headache pills after all of this. And remember this system is very flexible.
Sometimes another cons for this tool is the speed, it runs slow, even when you have a high speed internet connection, so don´t be anxious or desperate when you are working on this tool.

  • Quelle des Nutzers 
  • Quelle: GetApp
  • Bewertet am 9.11.2015
Steve P.
IT Manager
Krankenhausversorgung & Gesundheitswesen, 201-500 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    3/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    7/10
  • Quelle des Nutzers 
  • Bewertet am 1.8.2019

"Netsuite - fantastic ERP, but the CRM could use some more love on the marketing side"

Vorteile: As an administrator, implementation of the CRM portion of NetSuite was relatively painless in comparison to the overall project's scope. It can do sales territories, automatic assignment based on geographic locations and other factors (or round robin if you don't do that). It can do sales teams, it can do multi-split customer contributions. It's very granular, and can do a lot of specific things in regards to marketing avenues and tracking leads/prospects/etc.

Nachteile: However, the product could use a lot of love in regards to promo codes/marketing.
First, its email marketing interface could use an absolute TON of work. If they could make it more like something like Mailchimp, rather than having to use full-out HTML code (and uploading photos elsewhere) it would be far more useful. As it stands now, it's archaic in comparison to marketing-focused platforms. We would use it a lot more if it didn't require so much work for each campaign.
The promo code interface could also use more work, or more options at least. Why, for example, do we have a limitation in regards to "BOGO"? I can certainly do a "buy 3, get 1 free" promo code. But what can't I do a "buy 5, get 2 free"? It only lets me select 1 free product. I should be able to do this like most other systems. Why do I have to make 5 promo codes for 5 product variations (i.e. if the customer wants a blue glove, we have to create a get blue free promo code. If they want a green glove free, we have to create a separate promo code). This needlessly results in dozens of promo codes per flyer. And unfortunately there is no "add multiple" promo code on a sales order, which makes it much slower for our sales team to add the codes. With a bit of love, this can be drastically improved experience for our end users/sales reps and customers.

  • Quelle des Nutzers 
  • Bewertet am 1.8.2019
Timothy Y.
Brand Manager
Essen & Trinken, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    5/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Likelihood to Recommend
    8/10
  • Quelle des Nutzers 
  • Bewertet am 12.7.2019

"Versatility and functionality"

Kommentare: Generally fast, user-friendly and well-supported. Versatile and has functionality for everything imaginable, if one has the knowledge or time to learn how to e.g. write SQL.

Vorteile: Highly customizable, web-based, allowed for different roles and accessibility, reporting and scheduling capabilities were a huge factor.

Nachteile: It can be very challenging to create advanced reports or searches

  • Quelle des Nutzers 
  • Bewertet am 12.7.2019
Steve B.
IT Manager
Konsumgüter, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    3/5
  • Benutzerfreundlichkeit
    1/5
  • Eigenschaften & Funktionalitäten
    2/5
  • Kundenbetreuung
    Unrated
  • Preis-Leistungs-Verhältnis
    Unrated
  • Likelihood to Recommend
    1/10
  • Quelle des Nutzers 
  • Bewertet am 31.1.2020

"NetSuite CRM needs improvement"

Vorteile: It has a lot of detail for each customer/account and since it is part of NetSuite you don't have to deal with the sync process of using another program.

Nachteile: Very difficult to use and nothing is user friendly. Adding calendar events, notes, etc. are just eacy to enter or lookup. The mobile app is basically non-functional as it only give the very basic information on each account. There is no way to schedule routes.

  • Quelle des Nutzers 
  • Bewertet am 31.1.2020
Luyan L.
Senior Director
Pharmazeutika, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Overall Rating
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    3/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Likelihood to Recommend
    7/10
  • Quelle des Nutzers 
  • Bewertet am 12.7.2019

"Good overall system"

Kommentare: We use NetSuite CRM+ for accounting functions and budgeting. The budget module is primitive though. The accounting system especially inventory module is good.

Vorteile: Ease of use. It's very intuitive so a new learner can grasp the functions quite fast.

Nachteile: A number of times the software is down as it is in the cloud, and the server hosting the software has issues, causing loss of productivity for hours. This affect multiple companies that are hosted on that server.

  • Quelle des Nutzers 
  • Bewertet am 12.7.2019