--- description: Detaillierte Informationen über Service Fusion zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Service Fusion Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Service Fusion](/software/135788/service-fusion) # Service Fusion Canonical: https://www.capterra.com.de/software/135788/service-fusion Page: 1 / 13\ Weiter: [Next page](https://www.capterra.com.de/software/135788/service-fusion?page=2) > Einfach. Leistungsstark. Mobil. Schätzungs- und Auftragsmanagement, Versand, Rechnungsstellung, elektronische und mobile Zahlungen. Ab 99 $/Monat ohne Nutzergebühren > > Verdict: Rated **4.3/5** by 287 users. Top-rated for **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Service Fusion? Das Unternehmen betreut über 3.000 kleine und mittlere Außendienstunternehmen in den Bereichen HLK, Sanitär, Elektrik, Haushaltsgeräte, Heimautomatisierung, A/V, Schlüsseldienst, IT und in vielen anderen Dienstleistungsbranchen. ## Quick Stats & Ratings | Metric | Bewertung | Detail | | **Gesamt** | **4.3/5** | 287 Nutzerbewertungen | | Bedienkomfort | 4.3/5 | Based on overall reviews | | Kundenbetreuung | 4.3/5 | Based on overall reviews | | Preis-Leistungs-Verhältnis | 4.3/5 | Based on overall reviews | | Funktionen | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: KickServ ## Commercial Context - **Startpreis**: 245,00 $ - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Available Countries**: Australien, Kanada, Vereinigte Staaten ## Funktionen - Abrechnung & Rechnungsstellung - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Arbeitsauftragsverwaltung - Audit Trail - Auftragskostenrechnung - Berichterstattung / Analyse - Berichterstattung und Statistik - Bestandskontrolle - Bestell-Management - CRM - Daten-Import / -Export - Dokumentenspeicher - Echtzeit-Planung - Elektronische Unterschrift - Elektronische Zahlungen - Fotoerfassung - Für gewerbl. & industr. Elektroinstallateure - GPS - Gebot-Management - Inspektions-Management - Inventarverwaltung - Job-Management - Job-Nachverfolgung - Kalender-Synchronisierung - Kalenderverwaltung - Kontakt-Datenbank - Kosten-Datenbank - Kostenschätzung - Kundendienst-Historie - Kundenmanagement - Kundenmanagement - Materialforschung - Mitarbeitereinsatzplanung - Mobile App - Online-Buchung - Online-Zeiterfassung - Projektmanagement - Real-Time Data - Real-Time Updates - Rechnungsmanagement - Reservierungs-Management - Techniker-Management - Terminplanung - Third-Party Integrations - Verfügbarkeit-Management - Vorbeugende Wartung - Wiederkehrende Termine - Zeitverfolgung - Überwachung ... and 24 more features ## Integrations (15 total) - Clyr - Coast - Customer Lobby - Dispatch - Google Calendar - Microsoft Outlook - Nexa Virtual Receptionist - PaySimple - Podium - Profit Rhino - QuickBooks Desktop - QuickBooks Online - QuickBooks Online Advanced - Sameday - pulseM ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Field Service Management Software](https://www.capterra.com.de/directory/10009/field-service-management/software) ## Ähnliche Kategorien - [Field Service Management Software](https://www.capterra.com.de/directory/10009/field-service-management/software) - [Software für die Disposition von Wartungspersonal](https://www.capterra.com.de/directory/30059/service-dispatch/software) - [HVAC Software](https://www.capterra.com.de/directory/30107/hvac/software) - [Sanitär Software](https://www.capterra.com.de/directory/30673/plumbing/software) - [Auftragsmanagement Software](https://www.capterra.com.de/directory/30785/work-order/software) ## Alternativen 1. [Connecteam](https://www.capterra.com.de/software/153140/connecteam) — 4.6/5 (4943 reviews) 2. [Jobber](https://www.capterra.com.de/software/127994/jobber) — 4.6/5 (1408 reviews) 3. [FieldPulse](https://www.capterra.com.de/software/153475/fieldpulse) — 4.6/5 (393 reviews) 4. [ServiceTitan](https://www.capterra.com.de/software/150053/servicetitan) — 4.3/5 (317 reviews) 5. [Housecall Pro](https://www.capterra.com.de/software/140363/housecall-pro) — 4.7/5 (2736 reviews) ## Nutzerbewertungen ### "A Must Have for the Service Industry" — 5.0/5 > **Kevin C.** | *14. September 2018* | Bau | Recommendation rating: 10.0/10 > > **Vorteile**: Easy to setup and use, it makes billing and customer service much faster. Inventory tracking and job costing becomes a breeze, and tracking billable hours allows a better understanding of areas that you are lacking in productivity. > > **Nachteile**: I honestly cannot think of anything, it made such an improvement in our internal infrastructure. > > Their onboarding support is amazing. The patience they have with questions and providing solutions, their services of importing your current databases and helping you set up ones you don't currently have, and the software's interface with accounting programs can have a company taking their business to the next level very quickly. ----- ### "Love the software" — 4.0/5 > **Tuli** | *6. Januar 2026* | Versorgungsunternehmen | Recommendation rating: 9.0/10 > > **Vorteile**: easy to use, seamless, efficient, a nice way to keep all relevant documents in one place and make sure nothing ggets lost / forgotten > > **Nachteile**: there are innovations and some features that we would like added, but there is constantly updates so we are hoping to get those soon > > we are extremely happy with it and have seen so much improvement and feature additions over the years (keep it up) ----- ### "Server Issues" — 1.0/5 > **Anthony** | *10. Dezember 2025* | Elektrische/elektronische Fertigung | Recommendation rating: 0.0/10 > > **Vorteile**: Right now, not much\! They have been having a lot of issues and it has taken over a month to get an issue resolved with the jobs board loading. Still not fixed and slowing down my operations\! > > **Nachteile**: Horrible with updates and issue resolution\! Not a whole lot has changed in 8 years with system improvements. > > I've been with Service Fusion since 2018 and over the last 3 years, the system has been very slow. All the updates they do cause issues and there is always a sorry excuse as to what the problem is or when it will be fixed. Find another platform to use\! I have been a loyal customer and they won't even offer any credits for the delay in the system. This is causing down time for my entire team. Which in turn costs my company. Not happy and I am in the works of leaving this program for another after nearly 8 years of using this system. ----- ### "A Great work app" — 5.0/5 > **rob** | *6. Januar 2026* | Bau | Recommendation rating: 10.0/10 > > **Vorteile**: service fusion allows me to keep track of all my clients, material, labor etc. It really cuts down on wasted time. There are so many other options on here that you can use. > > **Nachteile**: I honestly do not have anything negative to say about Service fusion, as it allows me to keep all my information organized\! > > Overall Service Fusion is a great App to have if you are looking for organization and convenience\! It is also very easy to learn\! I am very glad that we incorporated service fusion into our daily use at work\! ----- ### "Service fusion" — 5.0/5 > **chad** | *6. Januar 2026* | Bau | Recommendation rating: 10.0/10 > > **Vorteile**: Ease of uploading pictures and documents. scheduling is easy and adaptable with changes converting estimates to orders very easy looking up old jobs is easy > > **Nachteile**: mobile app and what you can see. Would like to see more options to see the schedule of all techs techs in the field seem to struggle > > system is very user friendly, The support-help could be better, I don't like the online help request function. I would love for a rep to call direct. ----- Page: 1 / 13\ Weiter: [Next page](https://www.capterra.com.de/software/135788/service-fusion?page=2) ## Links - [View on Capterra](https://www.capterra.com.de/software/135788/service-fusion) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data