Wer nutzt diese Software?

Gastgewerbebranche – Hotels, Motels, Resorts, Gästehäuser, Frühstückspensionen, Hütten, Hostels, kleine bis große Hotelketten, Clubs, Apartments, Villen sowie Serviced- und Boutique-Apartments.

Durchschnittliche Bewertung

222 Bewertungen
  • Gesamt 4.5 / 5
  • Benutzerfreundlichkeit 4.5 / 5
  • Kundenservice 4.7 / 5
  • Funktionen 4.4 / 5
  • Preis-Leistungs-Verhältnis 4.6 / 5

Produktinformationen

  • Startpreis 49,90 $/Monat
  • Kostenlose Version Nein
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • eZee Technosys
  • https://www.ezeetechnosys.com
  • Gegründet 2005

Über eZee Absolute

eZee Absolute ist ein komplettes cloudbasiertes Hotel-PMS-System, das Hotels bei der Automatisierung von Arbeitsabläufen im Front-Office und Back-Office, beim Check-in, Check-out, bei Reservierungen, Rechnungsstellung, Housekeeping und vielem mehr unterstützt. eZee Absolute hilft Hotels, das Gästeerlebnis zu verbessern und den Umsatz zu erhöhen.

eZee Absolute ist optimal für alle Arten und Größen von Unterkünften. Hotels, Motels, Gästehäuser, Frühstückspensionen, Serviced- und Boutique-Apartments, Hostels und sogar für Hotelgruppen.

eZee Absolute Funktionen

  • CRM
  • Catering
  • Einzelne Immobilie
  • Ferien-Vermietung
  • GDS-/OTA-Integration
  • Instandhaltungsmanagement
  • Integrierte Buchführung
  • Marketing-Automatisierung
  • Mehrere Immobilien
  • Mitarbeitermanagement
  • Online-Buchung
  • Treueprogramm
  • Verkaufspunkt POS
  • Verlängerter Aufenthalt

Die hilfreichsten Reviews für eZee Absolute

Satisfied customer

Bewertet am 17.10.2016
Christoff D.
Owner
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
4 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
4 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: We started doing business during September 2015 and was looking for a web based Channel Manager and online calendar where I could access and manage reservations any time of the day. eZee Absolute does all of this and more at a very reasonable price. The program is very easy to use, with tutorials available online when one gets stuck. The customer support I received during the take-on phase and thereafter has been absolutely outstanding with the staff responding within hours, many times within minutes, from the time of lodging an inquiry.
We've been running live problem-free for just over a year now, totally independently with the odd request for assistance. The only only shortcoming that I could highlight is that there's currently no mobile app available, but believe this will be included in the next upgrade.
I can certainly recommend eZee Absolute to any hospitality business; from a small B&B to a large hotel with bars and restaurants.

Vorteile: Web based
Ease of use
Calendar view
Customer and Travel Agent database

Nachteile: No mobile app available
Not possible to process credit card payments via the Payment Gateway
Interfaces with eZee Reservation, OTA's and website can improve so that data changes/updates automatically feed through to all from a single input screen

Antwort des Softwareanbieters

von eZee Technosys an 22.12.2016

Hi Christoff,

We laud for sharing your opinions and aim to improve consistency. To address your concerns, we do have eZee Absolute App available on Google Play Store as well as Apple App Store which is the simplest PMS app you will find in the market. And it also supports credit card payments. Additionally, we have interfaces with limited credit card processing and payment gateways. However, if you have any of your preferred ones, we can integrate that with our solutions. Recently, the UI of eZee Absolute has been given a face-lift and our other software are under development in that line. Please write to us here: cm@ezeetechnosys.com, so that we can well assist you on the queries and suggestions.

Regards,
Team eZee!

Exceptionally positive experience, with the greatest appreciation for the amazing after sale support

Bewertet am 26.3.2018
Michelle P.
CEO
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: I have had the opportunity to work with numerous PMS and POS solutions for in excess of 15 years in the local market and rate eZee Absolute as the top performing solution in terms of features, ease of use and flexibility. The fact that the solution is cloud based offers my clients an affordable solution with the necessary redundancy. The system architecture reduces implementation time and further allows for increasing efficiencies when managing front office processes. The product has more than 400 integrations which allows us to provide a seamless integrated solution to our clients. The technology is always in line with industry trends which allows us to offer our clients a competitive edge. The after sale support is phenomenal with the majority of our calls receiving resolution during the first contact. We have used the eZee suite of products extensively implementing it in numerous properties and would highly recommend it to any hotel with the view of improving efficiencies.

Nachteile: Initially there were specific local settings that were not available, however the approach of Ezee to integrate to local vendors and the speed at which this development is carried out reinforced my initial belief that the product was well suited to the South African market.

Antwort des Softwareanbieters

von eZee Technosys an 9.4.2018

Hi Michelle. Wonderful that you took time from your busy schedule to review us. Thanks for your kind words.

This software helped me integrate different parts of my hotel together and the support is for real

Bewertet am 17.5.2018
Raja K.
Director
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
4 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Increased online booking
better integration and communication between front desk, kitchen and accounts

Vorteile: 1. Can post room food bill from Optimus directly into the rooms
2. Reports give great operational and financial snapshots.
3. Auto night audit feature saves time for my front desk staff
4. Mobile app lets me track bookings, upcoming arrivals and departures as well as in house guest folios on the go
5. Accounting software interface enables me to transfer date in a smooth and efficient manner to Tally
6. Customer support is for real, always available
7. OTA bookings are directly posted to the software and are visible

Nachteile: 1. You need laser printer to print room invoices so don't try to use dot matrix, which they will advice you as well
2. It took me a while to understand the back end configuration but once you learn it its a great tool to customize the software to your needs so be ready to spend sometime with the configuration part from time to time to make changes when they arise and also help is available
3. Need decent seep internet and all the time to run the software, I switch to a new and better internet service provider after the software was installed but what was good for customer service as well since we provide free WiFi to customers

Antwort des Softwareanbieters

von eZee Technosys an 30.5.2018

Hello Raja,
Thank you for your precise review.
We are happy that our software has made your work faster and simpler. Regarding the cons that you mentioned, yes, eZee Absolute works the best with laser printers which are widely recognized in the industry. In addition, it's always recommended to use a stable internet connection to make the most of our solutions. In case you're stuck anywhere, our training team and your account manager is always there to help you out. Keep sharing your feedback at cm@ezeetechnosys.com.
Regards, Team eZee.

Ezee Amazing how we could survive without it!

Bewertet am 28.9.2018
Jos D.
Owner- manager
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am still amazed how easy it is to use and how much time we gained with it. Not to mention how much more revenue we generated with it! I am very glad that the easy team keeps developing its product!

Vorteile: We are a small hotel and use Ezee 2 years now, it is very easy to use and the Distribution system makes it all worth while. It is easy to use for all receptionist. And if you have an issue you just contact the help desk and they will help out right away.

Nachteile: If there is anything to say, I would like to improve the group module mostly concerning invoicing. To be able to generate just one invoice number for a group would be easier for our administration and the clients or agents.

Antwort des Softwareanbieters

von eZee Technosys an 10.10.2018

Hi Jos, it's great to know that our solutions are exceeding your expectations and beyond. We assure you to continue imparting our best services. Taking our solutions to the next level is a constant effort from our end, wherein your suggestions fit perfectly. Do keep sharing more suggestions at cm@ezeetechnosys.com.
Regards,
Team eZee

Easy to use, great support

Bewertet am 23.5.2018
Aditya K.
Reservations Manager
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5 / 5
Benutzerfreundlichkeit
5 / 5
Eigenschaften & Funktionalitäten
5 / 5
Kundenbetreuung
5 / 5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain! support team has been fantastic consultants !

Nachteile: The mobile app has a long way to go to become handy. Also, the user experience can be worked upon.

Antwort des Softwareanbieters

von eZee Technosys an 7.6.2018

Hi Aditya, Thank you so much for taking your precious time to write about us. It gives us great pleasure to know how our product has helped you streamline your functions. Our team's always striving hard to provide optimum solutions. And the same goes for the app as well. Stay tuned for more updates to our app, which will help you manage your property on-the-go completely. Keep sharing your feedbacks at cm@ezeetechnosys.com. Regards, Team eZee.

Lies weitere Bewertungen