eZee Absolute

eZee Absolute

von eZee Technosys

Wer verwendet eZee Absolute?

Gastgewerbebranche – Hotels, Motels, Resorts, Gästehäuser, Frühstückspensionen, Hütten, Hostels, kleine bis große Hotelketten, Clubs, Apartments, Villen sowie Serviced- und Boutique-Apartments.

Was ist eZee Absolute?

eZee Absolute ist ein komplettes cloudbasiertes Hotel-PMS-System, das Hotels bei der Automatisierung von Arbeitsabläufen im Front-Office und Back-Office, beim Check-in, Check-out, bei Reservierungen, Rechnungsstellung, Housekeeping und vielem mehr unterstützt. eZee Absolute hilft Hotels, das Gästeerlebnis zu verbessern und den Umsatz zu erhöhen.

eZee Absolute ist optimal für alle Arten und Größen von Unterkünften. Hotels, Motels, Gästehäuser, Frühstückspensionen, Serviced- und Boutique-Apartments, Hostels und sogar für Hotelgruppen.

eZee Absolute – Details

eZee Technosys

https://www.ezeetechnosys.com

Gegründet 2005

eZee Absolute – Kostenübersicht

eZee Absolute bietet keine Gratisversion, aber eine kostenlose Testversion. Die kostenpflichtige Version von eZee Absolute ist ab 49,90 $/Monat verfügbar.

Startpreis

49,90 $/Monat

Kostenlose Version

Nein

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

eZee Absolute Funktionen

Hotelsoftware
CRM
Catering
Einzelne Immobilie
Für die Ferienvermietung
GDS-/OTA-Integration
Instandhaltungsmanagement
Integrierte Buchführung
Marketing-Automatisierung
Mehrere Immobilien
Mitarbeitermanagement
Online-Buchung
Treueprogramm
Verkaufspunkt POS
Verlängerter Aufenthalt

eZee Absolute – Nutzerbewertungen

Zeigt 5 von 222 Nutzerbewertungen

Gesamt
4,5/5
Benutzerfreundlichkeit
4,5/5
Kundenservice
4,7/5
Funktionen
4,4/5
Preis-Leistungs-Verhältnis
4,6/5
Aditya K.
Reservations Manager
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 23.5.2018

"Easy to use, great support"

Vorteile: eZee has been a simple and affordable solution that is robust enough to offer the precise results and level of management that we at Zostel need. Interestingly, it also includes a range of other valuable features for financial management tracking, with reports that detail all revenue, expense and tax requirements. It has indeed been instrumental in helping us manage a growing hostel chain! support team has been fantastic consultants !

Nachteile: The mobile app has a long way to go to become handy. Also, the user experience can be worked upon.

Antwort des Softwareanbieters

von eZee Technosys an 7.6.2018

Hi Aditya, Thank you so much for taking your precious time to write about us. It gives us great pleasure to know how our product has helped you streamline your functions. Our team's always striving hard to provide optimum solutions. And the same goes for the app as well. Stay tuned for more updates to our app, which will help you manage your property on-the-go completely. Keep sharing your feedbacks at cm@ezeetechnosys.com. Regards, Team eZee.

  • Quelle des Nutzers 
  • Bewertet am 23.5.2018
Dilip B.
Software Productivity Consultant
Computer-Software, 2-10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    4/5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Quelle des Nutzers 
  • Bewertet am 22.11.2019

"Feedback on eZee support"

Kommentare: Overall I am a very happy customer. I will definitely recommend this software solution for hotels of small and medium size.

Vorteile: Cloud based solution requiring no installation efforts
Functionality for property management includes inventory, check-in, check-out, invoicing, house keeping, channel manager, GST reports, analytical reports, etc.
Mobile app is very useful to get insights in business operations
Product support team is excellent

Nachteile: eZee PMS can be improved slightly for ease of use
Business analysis reports can provide month wise utilization analysis
Help in pricing model design can be useful
Training module in property management can be a great addition
Sharing lesson learned and best practices of other users can be useful

Antwort des Softwareanbieters

von eZee Technosys an 10.12.2019

Hi Dilip,
Thank you for sharing your feedback. We're glad that eZee Absolute and our customer service team is meeting your expectations. We will surely consider your suggestions for improving our solutions to enhance your experience. Keep writing your suggestions at cm@ezeetechnosys.com.
Regards,
Team eZee.

  • Quelle des Nutzers 
  • Bewertet am 22.11.2019
Pawan S.
Owner
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    2/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    1/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 26.2.2018

"They have to go a long way to be suitable for fast growing short stay providers"

Vorteile: I selected this product looking at all the good reviews and felt its fit for us. It is not an easy decision for the small hoteliers to choose the PMS. Once selected its not easy to move form one solution to another.
Customer Service: I was impressed by the response time of the customer service team. specially the online chat is very easy to contact support reps.
Reports: There are several reports which makes front office and back office operations simpler.

Nachteile: 1. Accounting Interface: We use xero for accounting. I was told that there is seamless integration with xero. But the reality is the interface is a half baked product. It creates manual journal postings for the sales and receivables. It doesn't give you any summary at the end of processing. So if a few records fails to create postings, it is a nightmare to find those records and process again. I have a xero certified very skilled accountant and he also struggles to reconcile the sales and receipts. I have more than 10 years of experience in IT consulting/ designing complex interfaces and I can say confidently, I have never come across an interface which doesn't give a summary after processing records. SMS Gateway - Ezee absolute integrates with a few SMS gateway providers to send automated texts to guests/hotel staffs etc. This functionality can send sms only on events like, CHECK IN, CHECK OUT etc. We need to send SMS to guests a day before CHECK IN/CHECK OUT. The interface cant handle it. So, it is useless for us.
Carpark: One of the common functionality all hotels/short stay providers closer to CBD wants is to be able to manage the carparks with accommodation. This PMS doesn't have this functionality. We are using Excel to manage carparks. The good thing is they had informed me about non existence of this functionality before I signed up and I was prepared for it.The worst experience was when I wrote to the CEO about the issues. No reply for week.

Antwort des Softwareanbieters

von eZee Technosys an 14.3.2018

Hi Pawan. Thanks for your honest review. The mentioned requirements are already posted to the technical team and they are working on the same. Our development team requires a basic/standard time for implementing the same as there are lot of RnD and performance checks to be made before implementing such features. We assure that all of your issues will be fixed in due time. For any concerns, you can always reach us on our 24x7 live support or to your dedicated account manager or write to us on cm@ezeetechnosys.com Regards, Team eZee.

  • Quelle des Nutzers 
  • Bewertet am 26.2.2018
Kapil A.
Owner
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    4/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    3/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    Nicht bewertet
  • Quelle des Nutzers 
  • Bewertet am 3.11.2017

"Good Cloud software "

Vorteile: You get a good training when you start with. As it a cloud one, it doesnt take long to load or to refresh or change the screens. It can only manage rooms but not banquet. You have to look for workaround. Reporting is good.

Nachteile: No banquet management. They attend to customer calls but have very beginners assigned from whom you have to communicate couple of times. And then you dont get the best of the solution. GST handling needs to be nurtured.

Antwort des Softwareanbieters

von eZee Technosys an 11.11.2017

Hi Kapil. Thanks for taking time to review us. I am sorry to hear that our customer support team could not delight you even though all our support persons go through a well structured and supervised training. In case you did not get a satisfactory answer from our support team, you can always reach to your dedicated account manager or write to us at cm@eZeetechnosys.com and we will ensure that your concerns are addressed satisfactorily. For managing banquet, you can try our solution POS eZee BurrP!. Its features will help you to manage your banquet efficiently. You can know more about it on www.ezeeburrp.com. And regarding GST handling we request you to write to us with some more details at gstindawebinar@ezeetechnosys.com so that we can work-around.
I hope this helps.
Thanks and Regards, Team eZee

  • Quelle des Nutzers 
  • Bewertet am 3.11.2017
Aditya K.
Reservations Manager
Gastgewerbe, 201-500 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 4.11.2017

"All-Round Performance! Been using since 2013"

Vorteile: Apart from being affordable, eZee is pretty straight forward too! Owing to the simplicity of the software, the new joinees take a week or so going through and practicing, and within no time they are up and running.. checking guests in, printing folios, making modifications in the booking and generating reports.

Nachteile: The reports section, which is already extemely vast, could be further customized to suit requirements.

Antwort des Softwareanbieters

von eZee Technosys an 9.11.2017

Dear Aditya, Thank you for your wonderful feedback. We are glad you find our solutions easy and effective for your property. For your concern to customized reports, our team will be happy to help you with customizing them as per your need. Kindly write to cm@ezeetechnosys.com. Best wishes, Team eZee.

  • Quelle des Nutzers 
  • Bewertet am 4.11.2017