Responster

Responster

von Responster

Wer verwendet Responster?

We help thousands of businesses in SaaS, eCommerce, Mobile Apps, Retail, Hospitality, Media, Telcos, Travel, Entertainment, and more. If you need feedback, we can help!

Was ist Responster?

Customer feedback, employee engagement, lead followup - Responster is the survey creation tool with businesses in mind.

Beautiful, cross-platform surveys & forms can be easily created in a drag and drop builder, and responses are automatically uploaded and visually organized in your dashboard, with easy export to Excel or PDF capability.

Surveys can be completed in any web browser, and can also run online or offline in a native iOS or Android app.

Responster – Details

Responster

http://www.responster.com/

Gegründet 2012

Responster – Preisübersicht

Responster bietet eine Gratisversion und eine kostenlose Testversion. Weitere Preisinformationen für Responster findest du unten.

Kostenlose Version

Ja

Gratis Testen

Ja

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Persönlich

Live Online

Webinare

Dokumentation

Kundenbetreuung

24/7 (Live Vertreter)

Support während der Geschäftszeiten

Online

Responster Funktionen

Umfrage-Tools
Benutzerdefinierte Umfrage-URLs
Datenanalyse-Werkzeuge
E-Mail Marketing
Fragen-Verzweigung
Fragenkatalog
Mobile Umfrage
Offline-Antwort-Sammlung
Unterstützt Audio / Bilder / Video
Verzweigungslogik
Website-Intercept-Umfragen

Responster – Nutzerbewertungen

Zeigt 5 von 8 Nutzerbewertungen

Gesamt
4.5/5
Benutzerfreundlichkeit
4.8/5
Kundenservice
4.2/5
Funktionen
3.8/5
Preis-Leistungs-Verhältnis
4.3/5

Amazing product

Bewertet am 14.9.2018
Keno O.
Founder and Director
Internet, 2-10 Mitarbeiter
Verwendete die Software für: Kostenlose Testversion
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Using Responster for a personal survey, I am getting a high level of responses showing how easy the survey tool is to use (for the end user). Also great feedback on the design of the survey, which of course is down to the Responster team!. Thanks for making me look very good indeed.

Vorteile: The free version still has loads of functionality and was perfect for my needs.
The design interface was so easy to use. It looks great on all devices
Loved the unlimited questions, unlimited responses and unlimited links... really useful
Kudos to the developers and team. Its definitely the best free survey tool out there.
PS: I did not need the support team, but if I did, I am sure they would have been amazing.

Nachteile: Nothing yet, its my first survey. If I come across any glitches, I will contact the team

Antwort des Softwareanbieters

von Responster an 21.9.2018

Hey Keno! I'm happy to hear that you like Responster. Just reach out at any time if there's anything we can help you with :)

Best App for survey - Great functionality and unbeatable customer service!

Bewertet am 15.11.2018
Valentina C.
Events
Pharmazeutika, 10.001+ Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
4/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Great experience, great product and amazing team behind the app ready to help and work with you.
I would certainly resue the app again!
Thanks!

Vorteile: The design interface is easy to use, intuitive and absolutely great!
After a few minutes, you are ready to create your survey. The free version still has lots of functionality and was perfect for my needs.
The app looks great on all devices. Mobile - iPad friendly. Loved how easy it was to personalize the look of my questions and how everything is quick and easy to implement/change. Special Kudos to the developers and customer care team. They are super responsive and available to help you both on the chat or on the phone!

Nachteile: No Cons. App is great and you have all the functionalities that you may need to create a good survey

Worth for the money

Bewertet am 28.2.2016
Timo K.
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: Extremely easy to create different kidnd of forms. Small business can manage with free version but I would still recommend to go to PRO version with only 19$/month as it gives more possibilities as example to create surveys with logic answers.
Great customer service as they give answers to your questions extemely fast and really listens to improvement suggestions.
PROs
+ customer service
+ survey embedding possibilities (email, website, social media, QR-code etc.)
+ Responster app for offline use
+ price
+ easy to use
+ lot of question possibilities
CONs
- No custom languge (some info is shown only in English or Swedish)
- Android use (locking the part of the screen for "Kiosk-mode" without 3rd part apps. However this is not Responsters fault)
Overall extremely useful for customer surveys!

Antwort des Softwareanbieters

von Responster an 4.3.2016

Thanks for the thorough review, Timo! We're happy to have you onboard :)

Its a decent tool with basic features.

Bewertet am 23.3.2018
Verifizierter Rezensent
trainee technical analyst
13-50 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Quelle des Nutzers 
4/5
Gesamt
4/5
Benutzerfreundlichkeit
2/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Vorteile: The creation of workspace and adding multiple users to multiple workspaces was the best feature. Working together as a team seemed easier via this tool.

Nachteile: On adding new workspaces it logged me out every time which was kind of annoying. Cant really figure out if it was a bug or their functionality.

Great!

Bewertet am 25.2.2016
Noel E.
Scrum Master
Quelle des Nutzers 
4/5
Gesamt
5/5
Benutzerfreundlichkeit
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
Preis-Leistungs-Verhältnis

Kommentare: I signed up because of the price (free), the compatibility with *everything*, and the ease of use. Also it looks great with very little effort on my part. Great communication with customers as well. I would really love it if they added a "vote" option for ideas or suggestions similar to UserVoice or GetSatisfaction, albeit in a smaller more compact implementation to fit within a survey.

Antwort des Softwareanbieters

von Responster an 26.2.2016

Hey Noel!

Thanks for taking the time to leave us a review, we appreciate it! We've got several new question types in the works right now, and will take your suggestion into consideration :)

Best,

- Responster