Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist Accelo?

Accelo ist ein herausragendes CRM, mit dem du Kundschaft gewinnen, profitable Vertriebspipelines fördern und das Wachstum prognostizieren kannst. Vereinfache den Vertrieb durch automatisches Verfolgen und Freigeben von Kontakt-E-Mails, Anhängen, Terminen, Notizen und nutzerdefinierten Feldern für reichhaltigem Kontext auf einen Blick und auf jedem Gerät. Spare Zeit, indem du erfolgreiche Vorschläge in Kundenprojekte und -vorschüsse umwandelst, einschließlich automatisierter Aufgabenzuweisung, Zeiterfassung und Abrechnung. Verwalte Vertrieb und Abwicklung – alles in einem – mit Accelo CRM.

Wer verwendet Accelo?

Jede professionelle Dienstleistungsorganisation, die Kunden betreut. Die Plattform rationalisiert alle Client-Service-Prozesse an einem Ort und verwaltet dabei sowohl Mitarbeiter als auch Arbeit.

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Du bist nicht sicher, ob Accelo das Richtige ist? Mit einer beliebten Alternative vergleichen

Accelo

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4,2 (172)
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Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über Accelo

Durchschnittliche Bewertung

Gesamt
4,5
Benutzerfreundlichkeit
4,2
Kundenservice
4,5
Funktionen
4,4
Preis-Leistungs-Verhältnis
4,3

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
61%
4
31%
3
5%
2
2%
1
2%
Meredith
Meredith
COO in USA
Verifizierter Nutzer auf LinkedIn
Finanzdienstleistungen, 2–10 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

The Best CRM!

5,0 vor 5 Jahren

Kommentare: We've centralized several different services into a single place with Accelo streamlining our work and eliminating loss of data.

Vorteile:

Ease of use, completely customizable, thoughtful and useful features!

Nachteile:

I wish I would have found it so much earlier than I did!

Kelly
Kelly
Design Engineering Manager in USA
Verifizierter Nutzer auf LinkedIn
Computer-Software, 1.001–5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Improved team collaboration and productivity

4,0 vor 6 Monaten

Kommentare: In general, working with Accelo has been a good experience for us. It has become the nerve center for our team, facilitating better communication and increased output. The adaptability of the platform and its emphasis on developing teamwork are ideal for our kind of teamwork in the office.

Vorteile:

Accelo's best feature is its collaborative workspace. The platform's communication tools, including shared calendars and real-time updates, foster team collaboration. The centralized project and client information ensures everyone is on the same page. Accelo's intuitive interface and user-friendly collaboration features enhance our team's productivity, facilitating seamless communication and efficient project delivery.

Nachteile:

Although Accelo does a great job at facilitating collaboration, the functionality of its mobile app might be improved. Teams that need access to client and project data while on the go would benefit from a better mobile experience.

Antwort von Accelo

vor 6 Monaten

Hi Kelly, thank you for taking the time to share you feedback. We are thrilled to hear that Accelo has helped foster a collaborative team environment and has improved productivity and efficiency in your project delivery. We also appreciate your honest feedback about the mobile app experience, and we're thrilled to share that our team is currently working on a new Accelo mobile app to help teams manage their work on the go. You can find more about this new app (currently in beta), on our blog: https://www.accelo.com/resources/blog/explore-the-new-releases-in-our-mobile-app-beta/ Thanks again for your great feedback and for taking the time to leave a review!

Hailey
admin assistant in USA
Bau, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Necessary for project tracking

5,0 vor 2 Monaten

Vorteile:

I like that we can compare sales, work flow from month to month, year to year. Great resource for keeping track of your business.

Nachteile:

There have been some hiccups, that I think were just user errors. All issues are always solved in a timely manner.

Daniel
Australien
Verwendete die Software für: Nicht angeboten
Herkunft der Bewertung

Run away! Terrible quality updates and the worst customer service. False advertising of integrations

2,0 vor 8 Jahren

Kommentare: The first reason we chose AffinityLive, now Accelo due to what was a great set of tutorials and video demos.
We requested a live demo as they offer on their site however we we're keen to do a live demo and paid for a single subscription for a month so we could start trialling it until our request for a demo was requested. The front line tech I spoke to said I was ineligable for a demo as I had already purchased the product. The training videos are ancient or totally missing large parts of the product as they update so much so frequently its almost a new product every few weeks....
We we're flat out refused any demo despite it being advertised on their site.
The actual product was nothing like the demo video so a live demo really would have helped us get off to a flying start.
The second reason we committed to an early purchase in good faith that a live demo would be provided, was because it advertised integrations with Kaseya and Maxfocus that I was later told by both those businesses and staff at Accelo no longer worked. They are still advertised on the page despite my multiple complaints about the false advertising (Maxfocus has been Logic now for 6 months and they still advertise the integration on their homepage).
Our account manager spoke to us three times in 14 months. Once when we had complaints about the lack of a demo which he also refused and then again to help us cancel our subscription, then one more time when they took a payment a month after we had cancelled our subscription and requested a refund.... Staff have no idea about their own product as it changes so drastically so often. A huge billing overhaul left us unable to invoice for three weeks! This was the final straw for us. We organised an export of most of our data (about 10 different exports required) but had missed the time on projects, we requested a copy of this data but they had deleted it all just three weeks later and were unable/unwilling to provide any policy document on data retention. The CEO is the rudest person I've ever spoken to. All sorts of threats about the first amendment despite me being Australian, them having an Australian office and being bound by Australian consumer law. The product is useless out of the box unless you purchase every premium and module they have. We were paying around $450AU each month for 2 techs! We're now using Atera at $89 per tech with integrated RMM with unlimited endpoints! Staff are amazing! couldnt be happier!

Antwort von Accelo

vor 5 Jahren

Daniel was obviously quite upset when he wrote this review. Unfortunately, it didn't represent reality at the time or since. Daniel's claim re: continuing to charge him and take payment after cancellation is mistaken, which he subsequently admitted: "My apologies, we're using Xero and it had lined up a debit with Accelo instead of the correct payment." Daniel's claim re: the CEO issuing threats is also mistaken. The only one making threats in the interaction between Daniel and Accelo was Daniel - he threatened to take legal action by specific deadlines if we didn't change our website: "Please remove the false advertising within 2 weeks.. or I will lodge my original claim with fair trading". We politely declined to modify our speech to fit with his (incorrect) opinions and reminded him that as a US company we have rights to free speech. While it is a shame that Accelo wasn't able to help Daniel's business, this review is not fair or accurate by the reviewers private admissions.

Loureen
Head Of Partnerships And Programs in Kenia
Non-Profit-Organisation Management, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Herkunft der Bewertung

Valuable tool for simplified business process.

5,0 vor 3 Monaten

Kommentare: It has been incredibly helpful on task ,projects management.
We have it into use for lead management and Timesheet tracking among much uses .

Vorteile:

Keeping a good track with projects progress, management and creating new projects. Tasks management with an automatic work flow solution. Best space for Customer Relationship Management.

Nachteile:

Accelo is well utilized you happen to have multiple uses with just one software and in all it over performs.