--- description: Detaillierte Informationen über Accelo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Accelo Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/2/customer-relationship-management/software) > [Accelo](/software/135686/accelo) # Accelo Canonical: https://www.capterra.com.de/software/135686/accelo Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/135686/accelo?page=2) > Mit Accelo, der flexibelsten, leistungsfähigsten und automatisiertesten Plattform für Servicebetriebe, behältst du die Kontrolle. > > Bewertung: **4.5/5** von 174 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Accelo? Jede professionelle Dienstleistungsorganisation, die Kunden betreut. Die Plattform rationalisiert alle Client-Service-Prozesse an einem Ort und verwaltet dabei sowohl Mitarbeiter als auch Arbeit. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 174 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.4/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Accelo - **Region**: San Francisco, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Australien, Irland, Kanada, Neuseeland, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Angebote / Schätzungen - Automatisierung von Geschäftsprozessen - Berichterstattung / Projektverfolgung - Dokumentenmanagement - Drag-and-Drop - Finanzberichterstattung - Fortschrittsverfolgung - Für Immobilien - Gemeinsame Kontakte - Genehmigungs-Workflow - Grafischer Workflow Bearbeiter - Inbox-Management - Kapazitätsmanagement - Kontakt-Datenbank - Kontaktmanagement - Kontrolle des Genehmigungsprozesses - Kostenverfolgung - Kundennachverfolgung - Lead-Generierung - Leistungskennzahlen - Meeting-Management - Personalisierung - Projekt-Nachverfolgung - Projektmanagement - Projektplanung - Projektplanung/Terminierung - Provisionsmanagement - Real-Time Updates - Rechnungsmanagement - Rechnungsverarbeitung - Remote-Support - Remote-Zugriff/-Kontrolle - Ressourcen-Planung - Sales-Pipeline-Management - Steuerrechner - Störfallmanagement - Sub-Task Management - Suchen / filtern - Supportticket-Management - Task Editing - Timesheet Management - Verfolgung von Interaktionen - Werkzeuge zur Zusammenarbeit - Workflow-Konfiguration - Workflow-Management - Zahlungsabwicklung - Zeit & Kosten Verfolgung - Zeitverfolgung - Zugriffskontrollen / Berechtigungen ... und 68 weitere Funktionen ## Integrationen (27 insgesamt) - BrightGauge - ConnectWise Cybersecurity Management - Expensify - Google Analytics 360 - Google Calendar - Google Drive - Google Workspace - Gusto - HubSpot CRM - Ignition - Jira - Kaseya VSA - Mailchimp - Microsoft 365 - Microsoft Outlook ... und 12 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) ## Ähnliche Kategorien - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) - [PSA-Software (Professional Services Automation)](https://www.capterra.com.de/directory/16/professional-services-automation/software) - [Projektmanagement Tools](https://www.capterra.com.de/directory/30002/project-management/software) - [Aufgabenmanagement Tools](https://www.capterra.com.de/directory/10030/task-management/software) - [Zeit- und Spesenabrechnung-Software](https://www.capterra.com.de/directory/30080/time-and-expense/software) ## Alternativen 1. [Jira](https://www.capterra.com.de/software/19319/jira) — 4.4/5 (15312 reviews) 2. [Asana](https://www.capterra.com.de/software/120550/asana-pm) — 4.5/5 (13547 reviews) 3. [Clockify](https://www.capterra.com.de/software/169607/clockify) — 4.8/5 (9235 reviews) 4. [monday.com](https://www.capterra.com.de/software/147657/monday-com) — 4.6/5 (5726 reviews) 5. [Trello](https://www.capterra.com.de/software/1010321/trello) — 4.5/5 (23487 reviews) ## Nutzerbewertungen ### "Teamwork and report" — 3.0/5 > **Amel** | *17. Juli 2019* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: It's the perfect app for teamwork, log your time, make a report and to let you know where the project is heading. Easy tracking of the project and who is working on it. > > **Nachteile**: It's not that easy to set at first. You need to be careful when you tracking you. The reports are not very easy to read and you cannot have them in pdf. You have to report the exact time that you were working on each task. Unfortunately, as sometimes I am doing many tasks at the same time its not really realistic for me to track the exact time. ----- ### "Opitimized and Automated our Workflow" — 5.0/5 > **James** | *11. September 2020* | Personalwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We switched to Accelo after using other inferior products for 18 years. We have been pleased with the front-to-back automation that is now seamlessly running critical portions of our business. With Accelo, we have been able to place several business functions on one platform, where before, we had to use several products to accomplish the same thing - with little or no automation. We are now more automated and productive. Our team loves the product\! With the current COVID pandemic, we have found ourselves having to do more with less. To meet these new challenges, we are taking full advantage of Accelo's Expert Services Program and have partnered with an Accelo Implementation Manager. The benefits to our team and bottom-line were immediate. When this crisis is over, we will recover quicker and grow our business with more confidence using the software. > > **Nachteile**: We love the software. As others have stated, we wish that we had been using it years ago. > > Automated our business process from sale, to project, to billing. All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing. ----- ### "Accelo is packed with features and customizations, but still falls short" — 3.0/5 > **Keyana** | *25. April 2018* | Internet | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The UI is actually not so bad; it's bright and modern, and menu options are well-placed. (That is, most items are located exactly where you'd think they should be.) This is extremely helpful when building complex projects within the platform. Even novices are comfortable using Accelo after about a week, in most cases. > > **Nachteile**: The sync with QuickBooks Online is awesome in theory, as my company requires that connection for invoices that are attached to projects within Accelo. However, that sync tends to break more often than it should. This is typically an issue when modifying ledger items and our chart of accounts in QuickBooks Online... Which, we HAVE to make the changes in QBO first, rather than the other way around. As a company with MANY products and services offerings that are updated around the beginning of every year, this is generally a nightmare. ----- ### "Necessary for project tracking" — 5.0/5 > **Hailey** | *26. März 2024* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like that we can compare sales, work flow from month to month, year to year. Great resource for keeping track of your business. > > **Nachteile**: There have been some hiccups, that I think were just user errors. All issues are always solved in a timely manner. ----- ### "Product Analyzer" — 5.0/5 > **Christine** | *7. Mai 2019* | Architektur & Planung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I loved the analytics of this product. I was demoing several products for a client that was looking for a PM software that handled a lot of their issues. This software fit the bill. They let me demo it for over 2 months, as I also had a full time job at the time that interfered with my daily testing/playing time with it. > > **Nachteile**: I pick up new software fairly easy. I did have a major learning curve with this software. But once I got over that it was smooth sailing from there on out. > > I enjoyed working with both the Tech and Sales reps. The tech rep was awesome in answering any questions I had at any one time. We did several webinars where the tech and I worked through questions/issues I was having. They have great learning videos, and although I wasn't a part of it, they had a good setup and training program for the end user I was recommending them to. Not once was I told that I was asking too much and would need to purchase before getting answers. ----- Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/135686/accelo?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/135686/accelo) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten