--- description: Detaillierte Informationen über Accelo zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Accelo Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [CRM-Systeme](/directory/2/customer-relationship-management/software) > [Accelo](/software/135686/accelo) # Accelo Canonical: https://www.capterra.com.de/software/135686/accelo Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/135686/accelo?page=2) > Mit Accelo, der flexibelsten, leistungsfähigsten und automatisiertesten Plattform für Servicebetriebe, behältst du die Kontrolle. > > Bewertung: **4.5/5** von 177 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet Accelo? Jede professionelle Dienstleistungsorganisation, die Kunden betreut. Die Plattform rationalisiert alle Client-Service-Prozesse an einem Ort und verwaltet dabei sowohl Mitarbeiter als auch Arbeit. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.5/5** | 177 Nutzerbewertungen | | Bedienkomfort | 4.2/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.5/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.3/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 80% | (8/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: Accelo - **Region**: San Francisco, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Zielgruppe**: 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Amerikanische Jungferninseln, Australien, Deutschland, Dänemark, Finnland, Färöer, Grönland, Irland, Island, Kanada, Neuseeland, Schweden, Vereinigte Staaten, Vereinigtes Königreich, Ålandinseln ## Funktionen - Abrechnung & Rechnungsstellung - Angebote / Schätzungen - Automatisierung von Geschäftsprozessen - Berichterstattung / Projektverfolgung - Buchhaltung - Dokumentenmanagement - Drag-and-Drop - Finanzberichterstattung - Fortschrittsverfolgung - Für Immobilien - Gemeinsame Kontakte - Genehmigungs-Workflow - Grafischer Workflow Bearbeiter - Inbox-Management - Kapazitätsmanagement - Kontakt-Datenbank - Kontaktmanagement - Kontrolle des Genehmigungsprozesses - Kostenverfolgung - Kundennachverfolgung - Lead-Generierung - Leistungskennzahlen - Meeting-Management - Personalisierung - Projekt-Nachverfolgung - Projektmanagement - Projektplanung - Projektplanung/Terminierung - Provisionsmanagement - Real-Time Updates - Rechnungsmanagement - Rechnungsverarbeitung - Remote-Support - Remote-Zugriff/-Kontrolle - Ressourcen-Planung - Statusverfolgung - Steuerrechner - Störfallmanagement - Suchen / filtern - Supportticket-Management - Task Editing - Timesheet Management - Verfolgung von Interaktionen - Werkzeuge zur Zusammenarbeit - Workflow-Konfiguration - Workflow-Management - Zahlungsabwicklung - Zeit & Kosten Verfolgung - Zeitverfolgung - Zugriffskontrollen / Berechtigungen ... und 69 weitere Funktionen ## Integrationen (28 insgesamt) - BrightGauge - ConnectWise Cybersecurity Management - Expensify - Google Analytics 360 - Google Calendar - Google Drive - Google Workspace - Gusto - HubSpot CRM - Ignition - Jira - Kaseya VSA - Mailchimp - Microsoft 365 - Microsoft Outlook ... und 13 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) ## Ähnliche Kategorien - [CRM-Systeme](https://www.capterra.com.de/directory/2/customer-relationship-management/software) - [PSA-Software (Professional Services Automation)](https://www.capterra.com.de/directory/16/professional-services-automation/software) - [Projektmanagement Tools](https://www.capterra.com.de/directory/30002/project-management/software) - [Aufgabenmanagement Tools](https://www.capterra.com.de/directory/10030/task-management/software) - [Zeit- und Spesenabrechnung-Software](https://www.capterra.com.de/directory/30080/time-and-expense/software) ## Alternativen 1. 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In our previous program, we had to duplicate task lists and pray we didn't mess anything up by not being able to create project templates. > > **Nachteile**: To have a good overview of the billing dashboard, you presently have to rely on the usage of filters, which isn't enough. At a glance, I'd want to know if an invoice has been delivered, received, and paid. The mobile app comes in second, but it falls well short of the online version in terms of functionality and is in desperate need of some love and care. > > Accelo helps me keep track of existing projects and give assignments to the right people. What I like most about it is how easy it is to see what the current status is at any given time. Having access to our company's email is a benefit to us as well, since we use the email integration. ----- ### "Accelo is the perfect tool for our projects" — 4.0/5 > **Denise** | *17. Juli 2022* | Marketing & Werbung | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: I appreciate how flexible it is, since we are able to make changes to things like invoicing, branding, reports, and marketing campaign templates. It offers a full invoicing section where we can make our own invoices and modify existing ones, as well as invoice online and connect to Xero. The Gantt chart allows us to see the status of each work and the amount of time it takes in real time, and it makes it easy to create, assign, and track tasks for team members. > > **Nachteile**: All of the software's modules have received glowing recommendations from the many departments that have used them. This is because the software is user-friendly and straightforward, easily adjusting to the specific requirements of each business and each project. > > Accelo is used to manage the whole project lifecycle, from creating tasks and allocating them to team members to tracking time and expenses. This program is great since it allows us to organize all of our customer information in one place, including notes, invoices, payments, and open tasks. When used together with other applications, such as Xero, Salesforce's sales cloud, PayPal, MailChimp, and social media platforms, it allows for optimal project growth. ----- ### "Accelo is packed with features and customizations, but still falls short" — 3.0/5 > **Keyana** | *25. April 2018* | Internet | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: The UI is actually not so bad; it's bright and modern, and menu options are well-placed. (That is, most items are located exactly where you'd think they should be.) This is extremely helpful when building complex projects within the platform. Even novices are comfortable using Accelo after about a week, in most cases. > > **Nachteile**: The sync with QuickBooks Online is awesome in theory, as my company requires that connection for invoices that are attached to projects within Accelo. However, that sync tends to break more often than it should. This is typically an issue when modifying ledger items and our chart of accounts in QuickBooks Online... Which, we HAVE to make the changes in QBO first, rather than the other way around. As a company with MANY products and services offerings that are updated around the beginning of every year, this is generally a nightmare. ----- ### "Opitimized and Automated our Workflow" — 5.0/5 > **James** | *11. September 2020* | Personalwesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: We switched to Accelo after using other inferior products for 18 years. We have been pleased with the front-to-back automation that is now seamlessly running critical portions of our business. With Accelo, we have been able to place several business functions on one platform, where before, we had to use several products to accomplish the same thing - with little or no automation. We are now more automated and productive. Our team loves the product\! With the current COVID pandemic, we have found ourselves having to do more with less. To meet these new challenges, we are taking full advantage of Accelo's Expert Services Program and have partnered with an Accelo Implementation Manager. The benefits to our team and bottom-line were immediate. When this crisis is over, we will recover quicker and grow our business with more confidence using the software. > > **Nachteile**: We love the software. As others have stated, we wish that we had been using it years ago. > > Automated our business process from sale, to project, to billing. All of our team can interface and contribute seamlessly at any stage of the project. The price point is perfect and the Accelo support has been amazing. ----- ### "Necessary for project tracking" — 5.0/5 > **Hailey** | *26. März 2024* | Bau | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like that we can compare sales, work flow from month to month, year to year. Great resource for keeping track of your business. > > **Nachteile**: There have been some hiccups, that I think were just user errors. All issues are always solved in a timely manner. ----- Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/135686/accelo?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/135686/accelo) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Strukturierte Daten