eZee Centrix

eZee Centrix

von eZee Technosys

Wer nutzt diese Software?

eZee Centrix wird von Hotels mit fünf bis 1.000 Zimmern verwendet. Die modulare Preisgestaltung ermöglicht es dir, die Flexibilität und ein besseres Nutzererlebnis zu bieten, sei es als Hotel, Motel, Frühstückspension, Resort oder Kette.

Durchschnittliche Bewertung

196 Bewertungen
  • Gesamt 4.6/5
  • Benutzerfreundlichkeit 4.5/5
  • Kundenservice 4.7/5
  • Funktionen 4.5/5
  • Preis-Leistungs-Verhältnis 4.6/5

Produktinformationen

  • Startpreis 40,00 $/Monat
  • Kostenlose Version Ja
  • Gratis Testen Ja
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Persönlich
    Live Online
    Webinare
    Dokumentation
  • Kundenbetreuung 24/7 (Live Vertreter)
    Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • eZee Technosys
  • https://www.ezeetechnosys.com
  • Gegründet 2005

Über eZee Centrix

Als komplette Vertriebsumgebung ist eZee Centrix der schnellste Hotel-Channel-Manager, der Hotels eine Komplettlösung bietet, um Preis- und Inventaraktualisierungen für angeschlossene Kanäle in Echtzeit durchzuführen.

Mit der Anbindung an mehr als 130 globale und lokale Online-Reisebüros, globale Vertriebssysteme und Ferienwohnungsportale bietet eZee Centrix Hotels ein Single-Point-Dashboard zur Verwaltung von Vertriebskanälen.

eZee Centrix Funktionen

  • Auftragsmanagement
  • Bestandskontrolle
  • Bonus-Management
  • Chancenmanagement
  • Kampagnenmanagement
  • Kanal-Analytik
  • Leadmanagement
  • Partnermanagement
  • Produkt-Management
  • Wiederverkaufs-Management

Die hilfreichsten Reviews für eZee Centrix

The optimal solution for me

Bewertet am 9.4.2019
Daniel H.
Managing Director
Gastgewerbe, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
4/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: As an entrepreneur, I have evaluated the various suppliers and decided on eZee Technosys and are now working for around two years with their innovative products.
Especially the seamless integration of Channel Manager, Property Management System and Booking Engine convinced me. Many OTA's, Rental platforms and many other partners can be integrated. The rooms and guest management is well arranged and guests have the opportunity to book directly, which saves commissions.
The 7/24 support is competent and friendly, can quickly find a solution.

Vorteile: The Channel Manager is very fast, easy to configure and use, with many additional features such as Reputation Management, OTA Promotions (currently Booking.com and Airbnb) and statistics.
Thanks to the full integration, all data from the PMS is also available in the Channel Manager, and the app gives you a good overview on the go.

Nachteile: Sometimes certain information about new features may be unavailable in advance. However, this is very rare and eventually you can try it out or ask the support / advisor.

Antwort des Softwareanbieters

von eZee Technosys an 11.4.2019

Hello Daniel,
Thank you for such a detailed review. We are glad that eZee solutions are making your work easier than ever. We promise to keep imparting our best services.
Keep spreading the word!
Regards,
Team eZee

Most affordable channel manager (especially if using Ezee Ultimate plan) and also most integration

Bewertet am 1.4.2019
Peter W.
Manager
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
5/5
Gesamt
3/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
4/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: I am very pleased for what I got with the price I paid for. Hopefully if there is problem with their integration, they can solve it with the third party directly, rather than directing us to solve it ourselves with the third party.

Vorteile: -Have many integration with other PMS,Booking Engine, OTA, etc.
-Pricing is the most affordable (ezee ultimate plans 2-3% per booking) for small or starting accomodation because you only pay for what you get.
-Support is 24x7 available

Nachteile: -Difficult to learn and use, too complicated
-When there is integration problem, support team usually told us to solve it with the third party (the OTA) instead of them correcting and communicate directly with the OTA. Not really helpful

Antwort des Softwareanbieters

von eZee Technosys an 10.4.2019

Hello Peter,
We're glad eZee software are working very well for you. If you ever find it difficult to follow any procedures, please look for our video tutorials on YouTube. You can even ask your account manager for detailed software training. Concerning to your OTA issues, we advise you to speak with the respective OTAs because they respond to their client's queries faster. Besides, we believe that you can explain your issues better than us and most importantly, you will get quicker solutions. Moreover, we can only provide you solutions regarding our software, for which we're always eager.
Regards,
Team eZee

Great software but...

Bewertet am 16.4.2019
A.y. julien E.
Room Division Manager / Directeur de l'hébergement
Gastgewerbe, 51-200 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
3/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Honestly, eZee team should left us manage our inventory like we want when having the all in one package.
As a revenue Manager and Hotel's OTA Manager, i have troubles because not all access are given to me by easy and i have to go through support...
But i like eZee because of his updates, and all the particular tools that helps us hotelier that you only find with ezee software

Vorteile: Really easy and very useful tool.
Will recommend to all hotels

Nachteile: As an Advance User, at time i find it too long to always have to ask the support to do something i know i can.

Antwort des Softwareanbieters

von eZee Technosys an 17.4.2019

Hello A.Y,
Thank you for your feedback.
You have limited access due to the security measures taken by your hotel. For more details, speak with your account manager.
We promise to impart you our best services.
Regards,
Team eZee

Not for a growing company

Bewertet am 26.11.2018
Pawan S.
Director
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Quelle des Nutzers 
1/5
Gesamt
1/5
Benutzerfreundlichkeit
1/5
Eigenschaften & Funktionalitäten
1/5
Kundenbetreuung
1/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: They promise a lot but you will never find delivery on promises. They advertise things on their website which is not even ready. One example is Airbnb two way connection. Its not yet ready but they have been advertising is on the website for a few months now. SMS gateway interaction is not yet ready, they have been advertising in website. DO NOT get caught. It is a big decision for hoteliers to choose right CRS as it is painful to keep moving from one to another. Save your time and stay away from this one.

Vorteile: They promise a lot but you will never find delivery on promises. They advertise things on their website which is not even ready. One example is Airbnb two way connection. Its not yet ready but they have been advertising is on the website for a few months now. SMS gateway interaction is not yet ready, they have been advertising in website.

Nachteile: Not flexible enough for growing companies. If you have a 4-5 room hotel, may be it work for you but all other claims are juts claims and have no connections with reality.

Antwort des Softwareanbieters

von eZee Technosys an 12.12.2018

Hello Pawan, we're so sorry for the inconvenience caused to you. We'd like to tell you that 2-way Airbnb integration has been made live around four months ago. While concerning with your other cons, we would like to assure you that we've already escalated your queries to the concerned team, and they're looking into it at the earliest. We request you to remain in touch with your account manager for any further updates.
We promise you to give our best efforts in solving your problems to make sure you don't face them again.
Regards,
Team eZee.

A loyal customer from Vietnam for more than 4 years

Bewertet am 6.4.2019
David L.
Manager
Gastgewerbe, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
5/5
Gesamt
5/5
Benutzerfreundlichkeit
5/5
Eigenschaften & Funktionalitäten
5/5
Kundenbetreuung
5/5
Preis-Leistungs-Verhältnis
Wahrscheinlichkeit der Weiterempfehlung:
Unwahrscheinlich Äußerst wahrscheinlich

Kommentare: Absolutely great hotel management tool with great after sale and support service. Highly recommend to everyone

Vorteile: - cloud base solution, easy to access everywhere
- intuitive user interface, easy to use
- very informative reports
- mobile app is a great tool

Nachteile: - should have a discount scheme for long-term subscription or referral program

Antwort des Softwareanbieters

von eZee Technosys an 11.4.2019

Hello David,
Thanks for the feedback. We're glad that you're happy with eZee Centrix. We promise you to impart our best services. Also, we will surely look into your suggestion. Meanwhile, please keep sending your valuable suggestions at cm@ezeetechnosys.com
Regards,
Team eZee

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