Future POS

The restaurant I used to manage used Future POS for years and it always worked great!

Kommentare: Ability to track restaurant transactions, run reports, balance at the end of shifts, etc. Smooth system that is easy for all employees to learn regardless of their position within the restaurant.

Vorteile:

Easy to use and more importantly, easy to teach new staff how to use. Can easily organize menu items by category and color making it simple to find your selections during the busiest of nights. Rarely did the system crash on us and it always helped me balance the registers at the end of the night from the days transactions.

Nachteile:

The overall performance of Future POS was smooth, but like I said it did run a bit slow at times. This rarely happened, but that speaks volumes if this was the only negative comment I had!

Whole world should be using this POS

Kommentare: Great experience. If it would be up to me, I'd have a whole world to use their POS and their Merchant services. They are the best.

Vorteile:

I appreciate that they offer a free online ordering website that integrates with POS, a cash discount program, greatest support over the phone, a free software and a free installation, daily reports, easy refunds.

Nachteile:

There's nothing that I'd not like. I'm totally satisfied with the POS. I have no complaints at all.

Don't buy

Vorteile:

That they have 24 hr service to fix simple issues or changes

Nachteile:

Systems constantly freeze up. Systems run slow. Buckle up as soon as you have a busy night. Constant glitches whether it's the screens going blank or amount from checks disappear. Certain functions that I've requested to look into because they make no sense the way they perform and you'll get the answer, we'll escalate it to Future and then you never hear back about it. Always have to follow up with help requests from my "client relationship manager" and basically stalk him to get an answer. And they never make appointments to check up on you every few months as they tell you when you sign up to "make sure you're getting a return on your investment" I definitely lost on this investment.

Not up to this era...

Kommentare: Simply don't waste your money, I did it for almost 10 years and they are not keeping up with technology this days. their system is wrong and doesn't work at all.

Vorteile:

Great and easy to work with. Almost never broke down or had an issue. Almost perfect with reports and setting up systems.

Nachteile:

Handheld not up to sales person's speech. Slow and never work up to speed. Costumer service never picked up. Al most never. Sales person didn't care enough but his commission and the sale, didn't know about his product. New Future Pay Credit card processor... HORRIBLE!!!! THEE WORST!!! ETC.......

Future POS isn't THAT bad

Kommentare: Overall I put so much time into the smallest tasks that I needed to do, that is my biggest gripe.

Vorteile:

I loved how organized the screen layout was, even though it was a little backwards throughout the menus

Nachteile:

In order to program this system to your liking, you had to master the X mods and Z mods, which was the most ass backwards things I've ever seen. It made the everyday life so complicated, that you were better off spending your time searching for another system.