QuestionPro

Wer verwendet QuestionPro?

Mit mehr als 2,5 Millionen Anwendern in 100 Ländern stellen wir seit mehr als zehn Jahren Fortune 100-Unternehmen, akademischen Einrichtungen, kleinen Unternehmen und einzelnen Forscher eine Umfrage-Software zur Verfügung.

Was ist QuestionPro?

QuestionPro bietet eine leistungsstarke Online-Umfrage-Software, die dir zu besseren Geschäftsentscheidungen verhilft. Unsere leicht zu bedienende Software beinhaltet Tools zur Erstellung, Verteilung und Analyse von Online-Umfragen, Formularen und Quiz. Nutze unsere erweiterten Funktionen, um das Umfrage-Erlebnis vollständig anzupassen und anspruchsvolle Analysen zu fördern. Best of all, our customer support team is available 24-hrs a day to guarantee your project is a success!

QuestionPro – Details

Question Pro

http://www.questionpro.com

Gegründet 2002

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QuestionPro – Preisübersicht

QuestionPro bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von QuestionPro ist ab 129,00 $/Monat verfügbar.


Startpreis

129,00 $/Monat

Kostenlose Version

Ja

Gratis Testen

Ja

QuestionPro – Bereitstellung und Support

Kundenbetreuung

  • 24/7 (Live Vertreter)
  • Online

Einsatz

  • Cloud, SaaS, Web

Training

  • Live Online
  • Webinare
  • Dokumentation

QuestionPro Funktionen

  • Benchmarking
  • Berichterstattung
  • Multi-Channel-Vertrieb
  • Panel-Management
  • Papierbasiert
  • Persönlich
  • Statistische Analyse
  • Survey Sample Management
  • Umfragenerstellung
  • iPhone-iPad

Siehe die vollständige Marktforschung Software Liste

  • Benutzerdefinierte Umfrage-URLs
  • Datenanalyse-Werkzeuge
  • E-Mail Marketing
  • Fragen-Verzweigung
  • Fragenkatalog
  • Mobile Umfrage
  • Offline-Antwort-Sammlung
  • Unterstützt Audio / Bilder / Video
  • Verzweigungslogik
  • Website-Intercept-Umfragen

Siehe die vollständige Umfragetools Liste

QuestionPro Alternativen

Mehr Alternativen zu QuestionPro

QuestionPro – Nutzerbewertungen

Alle Bewertungen lesen

Gesamtbewertung

4,5/5

Durchschnittliche Bewertung

Benutzerfreundlichkeit 4,4
Kundenservice 4,5
Funktionen 4,4
Preis-Leistungs-Verhältnis 4,3

Software bewerten

Teile deine Erfahrungen mit anderen Softwarekäufern.

Eine Bewertung schreiben
Serpil D.
Marketing
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 14.4.2018

"Perfect survey platform with realistic results."

Kommentare: I can recommend for companies making online surveys. Results are great and satisfactory.

Vorteile: I liked the most that QuestionPro is easy to use comparing with others, also it is user friendly product. You can prepare your questions and make effective online surveys with reliable and honest results. I like using this software.

Nachteile: it has been 7 months that I am using this software, till now I did not have any problem it is really easy to use and safe software.

  • Herkunft der Bewertung 
  • Bewertet am 14.4.2018
Michael D.
Database Specialist
Non-Profit-Organisation Management, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    9/10
  • Herkunft der Bewertung 
  • Bewertet am 15.5.2019

"Great Survey Product"

Kommentare: We needed an easy way to collect data about how our customers were valuing the services we provided. It has also turned into a great tool for training our staff and recognizing services we may be lacking.

Vorteile: The surveys are easy to build with a lot of question types to choose from. The customer service is very responsive, knowledgeable, and friendly. It was also very easy to brand our surveys so customers knew it was from us.

Nachteile: It took a bit of time to get the logic nailed down for our split question.

  • Herkunft der Bewertung 
  • Bewertet am 15.5.2019
Kerri W.
Research Assistant/PhD Student
  • Gesamtbewertung
    1 /5
  • Benutzerfreundlichkeit
    1 /5
  • Eigenschaften & Funktionalitäten
    1 /5
  • Kundenbetreuung
    1 /5
  • Preis-Leistungs-Verhältnis
    1 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    0/10
  • Herkunft der Bewertung 
  • Bewertet am 6.9.2016

"Terrible Survey Software"

Kommentare: When signing up for QuestionPro, we signed up specifically to use their "FlexGrid" question. I emailed specifically asking which level of membership we needed in order to use this question and was told we needed a corporate membership. Weeks after signing up, after paying and as we were preparing to pilot our study, the flex grid question was suddenly no longer available. When I questioned this, I was told they had decided to move that question type to a higher membership level and it was no longer available. After some back and forth, they let us have it if we paid in bulk for a few months. Then, once we were collecting our data and exporting it, we realised there was missing data. Luckily, our survey was small and had >35 respondents who we knew and could speak to. In conversing with the respondents, some of them reported filling in data for more flex grid questions then what we were showing in the exported data. When we contacted QuestionPro regarding this, not only do they not realise the severity of this (it puts into question the validity of all our results and we need to essentially re-run the entire survey, re-contact all of our respondents and confirm their responses), but it also puts into question all of the surveys they've conducted, especially for bigger surveys where their clients might not have personal relationships with their respondents and might not be able to recognise that there is missing data or missing responses. QuestionPro blamed the missing data on our respondents not filling in the data. I could understand this being the case for 1 or 2 participants (maybe they made a mistake on the form); however, about 40% of the respondents contacted so far have reported that the data we have does not match the data they entered. This is a serious problem.

Nachteile: The data from this survey is completely unreliable and cannot be used for any research. We have to re-run our survey and re-contact all participants.

  • Herkunft der Bewertung 
  • Bewertet am 6.9.2016
Nick J.
HR Data Analytics Manager
Computer-Software, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    4 /5
  • Eigenschaften & Funktionalitäten
    4 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 30.5.2019

"Flexible, Customer-Focused and Versatile Tool"

Kommentare: QuestionPro has helped us deliver top notch surveys for our employees. They are also committed to GDPR and partner with us to ensure compliance and data governance. The team is personal and accessible and they are quick to collaborate.

Vorteile: QuestionPro has so many features when building and deploying your survey and even more when you are analyzing your results. Building our surveys is easy and flexible -- with a vast array of question templates to choose from, integrated logic, and design. Deploying is also easy and they are continuing to work on improving this feature. The analysis is top-notch and appears every day to be built and developed by data scientists that work to unlock new results from your raw survey data. Most of all, however, their customer service is paramount. They are quick, friendly and accessible and always willing to listen to new ideas.

Nachteile: Deployment currently is good but not great. You can load lists, but we still have to do manual work to maintain those lists before loading and there is currently no validation of emails or audit for duplicates (of previously sent emails). The editor for the message is also very simple and you are restricted to one template. They are actively working on improving this, however.

  • Herkunft der Bewertung 
  • Bewertet am 30.5.2019
Richard C.
Managing Partner
Marktforschung, 2-10 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5 /5
  • Benutzerfreundlichkeit
    5 /5
  • Eigenschaften & Funktionalitäten
    5 /5
  • Kundenbetreuung
    5 /5
  • Preis-Leistungs-Verhältnis
    5 /5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Herkunft der Bewertung 
  • Bewertet am 3.6.2019

"The perfect partner for small busniesses, not just corporates"

Vorteile: Now with a much improved survey interface for building questionnaires, but most importantly for response input by panellists. Flexible implementation, neat layout and multiple export options for SPSS imports.

Nachteile: Dashboard analytics are useful for a quick browse of responses during the data gathering stages, but not always useful for clients to see. The response analytics do not always take into account missing data leading to incorrect percentage representation in tables and charts.

  • Herkunft der Bewertung 
  • Bewertet am 3.6.2019