von Question Pro4.5 / 5 92 Bewertungen
Wer nutzt diese Software?
Mit mehr als 2,5 Millionen Anwendern in 100 Ländern stellen wir seit mehr als zehn Jahren Fortune 100-Unternehmen, akademischen Einrichtungen, kleinen Unternehmen und einzelnen Forscher eine Umfrage-Software zur Verfügung.
Durchschnittliche Bewertung92 Bewertungen
- Gesamt 4.5 / 5
- Benutzerfreundlichkeit 4.5 / 5
- Kundenservice 4.5 / 5
- Funktionen 4.5 / 5
- Preis-Leistungs-Verhältnis 4.5 / 5
- Startpreis 12,00 $/Monat
- Kostenlose Version Ja
- Kostenlose Testversion Ja
Cloud, SaaS, Web
24/7 (Live Vertreter)
Angaben zum Hersteller
- Question Pro
- Gegründet 2002
QuestionPro bietet eine leistungsstarke Online-Umfrage-Software, die dir zu besseren Geschäftsentscheidungen verhilft. Unsere leicht zu bedienende Software beinhaltet Tools zur Erstellung, Verteilung und Analyse von Online-Umfragen, Formularen und Quiz. Nutze unsere erweiterten Funktionen, um das Umfrage-Erlebnis vollständig anzupassen und anspruchsvolle Analysen zu fördern. Best of all, our customer support team is available 24-hrs a day to guarantee your project is a success!
- Statistische Analyse
- Benutzerdefinierte Umfrage-URLs
- E-Mail Marketing
- Mobile Umfrage
- Unterstützt Audio / Bilder / Video
Die hilfreichsten Reviews für QuestionPro
Bewertet am 18.5.2019
Been a Very Satisfied Customer for over 5 Years!
Kommentare: We used another Survey company for a decade before our needs outgrew it. I wish I could tell you we evaluated several different companies before selecting Question Pro, but we did not. As soon as we came across Question Pro and tested it out, we knew it was right for us. We don't use Question Pro to gather external information from Customers. We use it to capture internal information from our Managers and Employees and get that information to the appropriate people at the appropriate time. Some examples of how we have leverage Question Pro: (1) to gather employee satisfaction data; (2) to gather HR information from employees who request Leave or want to communicate concerns; (3) to provide trainees the opportunity to give feedback on their onboarding & training experiences; and (4) to communicate payroll adjustments directly to the payroll team. The Customer Service Reps we have worked with have been excellent and able to help us when needed. The Live Chat function has also been valuable when we needed a quick answer.
1. The Customer Service has been outstanding - whether directly with my rep or through the Live Chat.
2. The ease at which Survey's can be created / copied.
3. The system is user-friendly enough that we have been able to figure out how to perform many advanced functions on our own.
4. The flexibility of being able to send the survey in many different ways - i.e. via a link, to a specific email list or using a QR Code.
5. Advanced Logic and Branching allows us to link surveys based on answers and ensure the completed information gets into the hands of the right people at the right times.
6. The ability to schedule auto-run reports.
1. Having to pay full price for each user account is a bit prohibitive and would ultimately be the only reason we would ever consider a new system. However, we were able to lock in a rate for 2 years the last time we renewed by signing up for 2 years.
2. The lack of flexibility in formatting the Excel Reports - too many columns show on the reports by default and we can't remove those columns we don't need.
Bewertet am 15.5.2019
QuestionPro is the Leading Survey Tool
At my organization, we use QuestionPro for all of our reporting needs. This includes surveying our clients satisfaction (>55,000 people); using it to track the results of healthcare facilities that we inspect; public opinion polls; we also use it to get feedback from the physicians in our system.
So far QuestionPro has allowed us to acquire/capture important data that is positively impacting the healthcare system in the country ---- which is unprecedented here.
The team is excellent, and for them the sky isn't even the limit. If there is something you need the system to do that may not be a core function, they will not only show you options, work-arounds if necessary, but also customize features so that at the end of the day, the system does everything you need.
If you have any manner of survey or data collection that needs to be done, and done efficiently and effectively, QuestionPro is all that you need.
The technical and customer support is unsurpassed. You can live chat, email, and/or call the support team and get rapid, thorough responses and assistance. They are incredible.
Although the system has complex scripts and features (which means the system does ALL the work for you), the system is still extremely user-friendly.
Data analytics and reporting is a breeze.
QuestionPro is very versatile, and continue to progress and be innovative.
The system is designed with the end-user (administrators and survey takers) in mind.
Nachteile: This may seem unrealistic, but I have no issues with the software or the company.
Bewertet am 14.5.2015
QuestionPro - a quality online survey software program
The software has been very well designed and is continually updated. It allows you to create attractive, easy-to-complete online surveys, that can be undertaken easily on PCs, laptops, tablets or smart phones.
It automatically detects the device type and reformats the look and question style to fit the screen used. That means that matrix questions that can be easily answered on PCs can still be asked and answered by people using smart phones. The matrix converts into drop down lists, so no scrolling across the screen. A clever, useful feature.
The reporting is excellent - as is, or the results can be exported t Excel, .sav files for Q or SPSS, and even Power Point.
The capacity to upload video or images is very useful and reasonably easy for a respondent to use.
The capacity to use QuestionPro to send invitations, monitor responses and manage the unsubscribes etc. is excellent.
The support staff, from the most senior to the more recent, are excellent, courteous and available 24x5. They are most helpful in in real time text exchanges and emails. They are patient and are concerned to see you get the solution you need.
Not everything is sunny. A back button, when scripting is used, as it often is, would be useful. Similarly, the automatically generated Excel reports give all the data (which is very useful) and also tables that are percentaged to the number who answer each question, rather than the total respondent sample (which I prefer). These tables are static, so you can't remove a record and have them change.
What I do like is the continual improvements that are being made, some minor and some more significant, and the willingness of all the staff I have engaged with, to be as helpful as possible.
Refinements E.G. mapping where respondents are and what devices they used to complete the survey with, and the operating system used, are very useful additional details that help clients.
Plus, the capacity to import data on the email list, when a list is used to invite response, is very powerful, because when information about an individual respondent is known, there is no need to collect it again, keeping the surveys shorter and yet enabling us to marry pre-known and survey-obtained information and so answer the client's needs more effectively.
Overall, an excellent and well-supported package and system and one I recommend.
Bewertet am 13.6.2019
I love QuestionPro
1. there is a month-to-month option in their pricing model. Because I am a 1 person company and infrequently have market research projects needing a survey, being able to rent the use of the software for a month or two, for any given project, is the only approach that I can afford.
2. I love the versatility of the product
3. I love the support I can get from their team in India, especially when we can do a live video connection. It's hard to get good support these days, especially if you are restricted to chat or email. I find when I need help, I need it now!
Nachteile: There are places where is automaticity, gets in the way. Example: on the project I just completed, I used a Choose Many type question. I needed a chart that would tell me how many people chose each option. The default chart shows how often each option was chosen among all the options chosen. Not really what I needed. I wasn't sure the software could even be forced to give me the kind of chart I needed. It took a lot of work but eventually the support person figured out what I needed and how to do it.
Bewertet am 30.5.2019
Flexible, Customer-Focused and Versatile Tool
Kommentare: QuestionPro has helped us deliver top notch surveys for our employees. They are also committed to GDPR and partner with us to ensure compliance and data governance. The team is personal and accessible and they are quick to collaborate.
Vorteile: QuestionPro has so many features when building and deploying your survey and even more when you are analyzing your results. Building our surveys is easy and flexible -- with a vast array of question templates to choose from, integrated logic, and design. Deploying is also easy and they are continuing to work on improving this feature. The analysis is top-notch and appears every day to be built and developed by data scientists that work to unlock new results from your raw survey data. Most of all, however, their customer service is paramount. They are quick, friendly and accessible and always willing to listen to new ideas.
Nachteile: Deployment currently is good but not great. You can load lists, but we still have to do manual work to maintain those lists before loading and there is currently no validation of emails or audit for duplicates (of previously sent emails). The editor for the message is also very simple and you are restricted to one template. They are actively working on improving this, however.