Employee Navigator

Employee Navigator

von Employee Navigator

Wer verwendet Employee Navigator?

Die Kundschaft der Anwendung hat von 10 bis 10.000 Arbeitskräfte.

Was ist Employee Navigator?

Employee Navigator ist eine Software für Sozialleistungen, HR und Compliance für Broker-Unternehmen und ihre Kundschaft. Mit Employee Navigator können Broker-Unternehmen jetzt ihrer Kundschaft eine einzige Lösung anbieten, um alles von der Verwaltung von Leistungen bis hin zum Onboarding und der PTO zu verwalten. Da das System Self-Service ist, konnten die Kosten der Technologie um über 90 % gesenkt und so jedem Broker und Unternehmen in den Vereinigten Staaten erstklassige Technologie an die Hand gegeben werden.

Employee Navigator – Details

Employee Navigator

http://www.employeenavigator.com

Gegründet 2008

Employee Navigator – Kostenübersicht

Employee Navigator bietet keine Gratisversion und keine kostenlose Testversion. Die kostenpflichtige Version von Employee Navigator ist ab 4.450,00 $ verfügbar.

Startpreis

4.450,00 $

Kostenlose Version

Nein

Gratis Testen

Nein

Einsatz

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinare

Dokumentation

Kundenbetreuung

Support während der Geschäftszeiten

Employee Navigator Funktionen

Mitarbeiter Benefits Software
ACA-Berichterstattung
Abzug/Nachlass-Management
Anbieter-Management
COBRA Verwaltung
FMLA Verwaltung
HIPAA konform
HSA-/FSA-Verwaltung (nur USA)
Invalidenversicherungs-Management
Krankenversicherung-Management
Lebensversicherung-Verwaltung
Online-Anmeldung für Zusatzleistungen
Outsourcing der Verwaltung von Zusatzleistungen
Rentenplan-Management
Verwaltung von Zusatzleistungen für Angestellte
Zusatzleistungs-Dashboard

Employee Navigator – Nutzerbewertungen

Zeigt 5 von 95 Nutzerbewertungen

Gesamt
4,6/5
Benutzerfreundlichkeit
4,6/5
Kundenservice
4,6/5
Funktionen
4,4/5
Preis-Leistungs-Verhältnis
4,7/5
Mark F.
VP
Versicherung, 51-200 Mitarbeiter
Verwendete die Software für: 6-12 Monate
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 6.9.2019

"Employee Naviator is hard to beat... but could be slightly better for brand new users"

Kommentare: Employee Navigator is the Microsoft for employee benefit management. There isn't a setup or situation that this software can't handle. Being one of the largest software solutions of this space, its already connect to tons of insurance companies. It feeds data instantly and stays up to date as data changes. Portals include, other vendors, broker, employer and employees. This makes it easy to keep good communications.

Vorteile: I love how this software is built for any situation. Crossing state lines, different pay rates, different classes, different plans offerings and on and on....

Nachteile: As a brand new user, you will feel overwhelmed creating you new groups. The new user training/tutorials could be a little better. Make the training more predominant to new users. Also, offer 24 hour coaching for those learning the system for the first time.

  • Quelle des Nutzers 
  • Bewertet am 6.9.2019
Jacqueline B.
Employee Benefits Account Administrator
Versicherung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    4/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.12.2019

"If you care about tracking EOIs and compliance overrall... this one is for you"

Vorteile: It has a great user interface and is easy for HR and employees to use. We received feedback from employees that the online enrollment flow is easy to use during our very first Open Enrollment on EN and that is saying something if the employees find it easy to use! Also the Evidence of Insurability tracking is easy and seamless. We and our client struggle and spend hours tracking and reviewing EOI from other systems while EN's is easy to build on the plan side and easy to understand from the employee and HR views. We also love the carrier integrations. We mostly have ancillary carrier integrations, no medical ones yet. I manage the 834 EDI feeds on the self-service system for our medical carriers and that is also easy to use. Finally we love the automatic reminders that can be scheduled for new hires and open enrollment and we love the ability to customize the notifications for different actions in the system both for broker and for client's HR team.

Nachteile: It is a rules-based system so if you have clients who like to make their own rules , well then this will frustrate them. You do have the ability to manually edit effective dates of enrollments and coverage amounts but otherwise the extra effort of tracking and processing special exceptions will exhaust you and the client and it will also make the option of carrier integrations an impossibility because you will have so many error discrepancy reports to fix. You also only have one person from your agency who can contact service on your behalf unless you pay extra for another premier user. Sometimes this can be frustrating to funnel every question and issue through one person.

  • Quelle des Nutzers 
  • Bewertet am 10.12.2019
Verifizierter Rezensent
Onboarding and Benefits Coordinator
13-50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
  • Gesamtbewertung
    3/5
  • Benutzerfreundlichkeit
    4/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    2/5
  • Preis-Leistungs-Verhältnis
    2/5
  • Wahrscheinlichkeit der Weiterempfehlung
    1/10
  • Quelle des Nutzers 
  • Bewertet am 7.3.2018

"The front end needs work with regard to navigation but the back end is where the real trouble lies."

Kommentare: An automated healthcare enrollment portal for our contract employees.

Vorteile: This software has helped us launch and maintain our employee healthcare benefits platform. I like the ability of the software to engage our employees and allow them to manage the process of enrollment firsthand.

Nachteile: Accuracy of data management has been a real issue with this software. Information entered into Navigator at times has not translated into the actions intended. As a result, we've had to deal with rate issues, healthcare enrollments and cancellations being missed, and a host of reporting issues.

  • Quelle des Nutzers 
  • Bewertet am 7.3.2018
Kim B.
Vice President
Versicherung, 13-50 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    5/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 10.4.2020

"The best partnership ever!"

Kommentare: One of the best choices we ever made in regards to a vendor. We interviewed and actually spent many months working with other major vendors before making a total change to go with Employee Navigator. Never once have we regretted that change. Overall an exceptional experience for us and for our clients.

Vorteile: This is a very easy to understand platform with many options allowing it to work for a multitude of clients needs. Changes in the industry occur frequently and Employee Navigator (EN) is on top of those changes and the platform is updated almost immediately. EN does not wait to release new versions. Improvements occur continuously. It is evident that EN employs top notch programmers and advisement teams.

Nachteile: Sometimes this product doesn't meet 100% of our clients needs. When I start to think that maybe it should, I remember how cumbersome a product is to meet every single plan exception. It reminds me that ease of use is so much more important to us and our clients.

  • Quelle des Nutzers 
  • Bewertet am 10.4.2020
Karen R.
Director of Benefits Technology
Versicherung, 1.001-5.000 Mitarbeiter
Verwendete die Software für: Mehr als 2 Jahre
  • Gesamtbewertung
    5/5
  • Benutzerfreundlichkeit
    5/5
  • Eigenschaften & Funktionalitäten
    4/5
  • Kundenbetreuung
    5/5
  • Preis-Leistungs-Verhältnis
    5/5
  • Wahrscheinlichkeit der Weiterempfehlung
    10/10
  • Quelle des Nutzers 
  • Bewertet am 20.9.2019

"Biggest Bang for Your Buck"

Vorteile: What we and our clients love about Employee Navigator: it's very user-friendly, no need to print New Hire and Open Enrollment documents/handouts, abiltiy to add employee "tasks" and track those tasks, it's self-service, available 24-7, everything is on the portal. This saves them time and money.

Nachteile: Setting up the plans for Vol STD and Vol LTD can be a little tricky and you really need to pay attention to the plan "rounding rules". Failure to do so will result in inaccurate employee costs.

  • Quelle des Nutzers 
  • Bewertet am 20.9.2019