RemoteLandlord

Kommentare: Streamlined both properties into one system and it offers us features and services that we plan to take advantage of in the near future, such as the online tenant portal for account viewing and maintenance requests as well as credit card rent payments. We are excited to continue using this program!

Vorteile: Easy to use, clear and simple ledgers and reports, customizable, suits our college student complex (roommates) as well as our section 8 complex in the city, users can have limited access nd the system keeps track of all actions, section8 functionality is awesome! The customer service is competent and responds quickly!

Nachteile: Anything not ideal isn't a big enough deal for us to complain about. We love this program. I guess it would be nice if, when entering a cash payment, a memo could be entered that shows up on the line in the account ledger. We have apartments with roommates who each pay a share and when multiple people pay with cash, we need to see the last name responsible for each cash payment on the ledger itself so when printed for the tenant, they can all see who paid what and who still owes.

Vorteile: The ease of use, is probably my best feature. Not to mention all the new features that are added pretty regularly, that make my life easier.

Nachteile: It could track violations issued by NYC issuing agencies better. Right now we have to track manually with the tickets.

Vorteile: Layout is clean and easy to navigate. Options to customize reports and invoices gives you wide range of freedom to obtain and deliver the information you want. Great team of customer support is there to help with any questions.

Nachteile: Would be nice to have abilities to monitor subsidy contracts that are out of sync or not updated with the tenant's current lease.

Kommentare: Tracking tenant payments, financial statements

Vorteile: I like that you can keep track of tenant payments easily and that the accounting side interfaces with the tenant side.

Nachteile: The cost to set up tenants for credit card payments. You are required to pay a fee for all tenants on the system to do the credit card payments.

Kommentare: I have been historically a mom-&-pop shop style business and was performing all my accounting within glorified excel files that I created. As I grew my company to nearly 350 units at which time I required a professional system. I interviewed and sampled many different programs all of which appeared too complicated, expensive and simply did not fit the needs of a NY Landlord. I am an accountant by trade and understand that if you do not have a system that can really understand the nuances of section 8 subsidies and various charges, you can find yourself married to a program that simply does not work. Until I found Remote Landlord. This program has saved my life. The interface is user-friendly, internet access, unlimited users, reliable, support team is excellent and most of all IT WORKS!!! This system performs everything that you need to run a property management company or simply to be a self operating landlord (ie: Leases, Rent Invoices, Work Orders, Financial Reporting, A/R Reports, Rent Rolls etc). Do not hesitate on this system. It is good!