Wer verwendet Agile CRM?
Kleine bis mittlere Unternehmen, die Verkäufe erfordern, Marketing- und Service-Automatisierung
Was ist Agile CRM?
Agile CRM ist ein All-in-one-CRM mit Vertriebs-, Marketing- und Service-Automatisierung in einer einzigen Plattform. Es verfügt über Sales-Tracking, Kontakt-Management, Marketingautomatisierung, Web-Analytics, Zwei-Wege-E-Mails, Telefonie und Helpdesk mit einer einfachen, sauberen und modernen Schnittstelle.
Agile CRM – Details
Agile CRM
https://www.agilecrm.com
Gegründet 2012
Kundenbetreuung
- 24/7 (Live Vertreter)
- Online
Einsatz
- Cloud, SaaS, Web
- Mobile - iOS Native
- Mobile - Android Native
Training
- Persönlich
- Live Online
- Webinare
- Dokumentation
Agile CRM – Preisübersicht
PreisinformationenAgile CRM bietet eine Gratisversion und eine kostenlose Testversion. Die kostenpflichtige Version von Agile CRM ist ab 8,99 $/Monat verfügbar.
Startpreis
8,99 $/Monat. Preisinformationen
Kostenlose Version
Ja
Gratis Testen
Agile CRM Funktionen
Aufgabenmanagement Tools
- Aufgabentafel
- Berichterstattung / Analyse
- Erstellen von Unteraufgaben
- Gamification
- Gantt-/Zeitstrahlansicht
- Management wiederkehrender Aufgaben
- Mobiler Zugriff
- Tabellenansicht
- To-Do-Listenansicht
- Verfolgung des Prozentsatzes bis zur Fertigstellung
- Werkzeuge zur Zusammenarbeit
- Zeitverfolgung
CRM Software für Kleinunternehmen
- Angebote / Vorschläge
- Aufgabenmanagement
- Dokumentenspeicher
- Gebietsmanagement
- Kalender-/Erinnerungssystem
- Lead Scoring
- Live-Chat
- Marketing-Automatisierung-Integration
- Prognose
- Segmentierung
- Social-Media-Integration
- Visitenkarten-/Ausweis-Scanning
Siehe die vollständige CRM Software für Kleinunternehmen Liste
CRM Software für Mac
- Call-Center-Management
- Dokumentenmanagement
- E-Mail Marketing
- Gebietsmanagement
- Kampagnenmanagement
- Kontaktmanagement
- Kundenbetreuung
- Landing Pages / Web-Formulare
- Lead Scoring
- Leadmanagement
- Listen-Management
- Marketing-Automatisierung
- Produktkatalog
- Projektmanagement
- Tarife / Vorschläge
- Umfrage-Management
- Verfolgung von Interaktionen
- Zugriffsquellen-Verfolgung
CRM-Systeme
- Angebote / Vorschläge
- Aufgabenmanagement
- Dokumentenspeicher
- E-Mail Marketing
- Gebietsmanagement
- Interne Chat-Integration
- Kalender-/Erinnerungssystem
- Lead Scoring
- Lead-Generierung
- Marketing-Automatisierung-Integration
- Mobiler Zugriff
- Segmentierung
- Social-Media-Integration
Call Center Software
- Anrufaufzeichnung
- Anrufprotokoll
- Anruftext-Aufzeichnung
- Berichterstattung / Analyse
- Echtzeit-Chat
- Eskalationsmanagement
- Gemischtes Call-Center
- Inbound Callcenter
- Kampagnenmanagement
- Manuelles Wahlsystem
- Outbound-Callcenter
- Progressives Wählersystem
- Prädiktive Wähler
- Sprachdialogsystem (IVR)
- Warteschlangenmanagement
Call Tracking Software
- Anrufaufzeichnung
- Anrufer-Identifikation
- CRM
- IVR / Spracherkennung
- Kampagnen-Attribution
- Konversion-Tracking
- Stichwort-Nachverfolgung
- Weiterleitung von Anrufen (Call Routing)
Customer Success Tools
- Einstellungen (Personalbeschaffung)
- Ertragsmanagement
- Gesundheitswerte
- Gewinn- / Verlust-Analyse
- Kommunikationsmanagement
- Konto-Benachrichtigungen
- Kontoverwaltung
- Kunden-Lebenszyklus-Management
- Kundenbindung
- Nutzungsverfolgung/-analyse
Dialer Software
- Anrufaufzeichnung
- Anrufplanung
- Anruftext-Aufzeichnung
- Anrufverteilung
- CRM
- Power Dialer
- Preview Dialer
- Progressives Wählersystem
- Prädiktive Wähler
E-Mail Marketing Software
- A/B-Tests
- Abonnenten-Management
- Automatische Antworten
- Berichterstattung / Analyse
- Bildbibliothek
- CAN SPAM-Compliance
- Drip-Kampagnen
- Dynamische Inhalte
- Ereignisgesteuerte E-Mail
- Kundenbefragungen
- Listen-Management
- Mobil-ootimierte E-Mails
- Vorlagen-Management
- WYSIWYG-Email-Editor
- Zielseiten / Web-Formulare
E-Mail-Programm
- Archivierung & Aufbewahrung
- Datenwiederherstellung
- E-Mail-Überwachung
- Gemeinsamer Posteingang
- Reaktions-Management
- Routing
- Spam-Blockierung
- Unterschriften-Management
- Vorformulierte Antworten
- Warteschlangenmanagement
- Whitelist/Blacklist
E-Mail-Tracking-Software
- A/B-Tests
- Ereignisbasierte Benachrichtigungen
- Kampagnenmanagement
- Segmentierung der Audienz
- Standortverfolgung
- Team-Management
E-mail Signatur Software
- Automatisches Aktualisieren
- Berichterstattung / Analyse
- Bildbibliothek
- Kampagnenspezifische Signatur
- Signaturerstellung
- Signaturvorlagen
- Unterschriften-Management
Gamification Apps
- Abzeichen-Management
- Bonus-Verwaltung
- Feedback-Management
- Für Call Center
- Für Einstellungen (Personalbeschaffung)
- Für den Vertrieb
- Für die Bildung
- Leistungskennzahlen
- Nachverfolgung von Ranglisten / Aktivität
- Werkzeuge zur Zusammenarbeit
- Wettbewerbs-Management
- Zielsetzung / Nachverfolgung
- für Entwickler
Help-Desk-Software
- Automatisiertes Routing
- Berichterstattung / Analyse
- Call-Center-Management
- Dokumentenspeicher
- E-Mail-Integration
- Echtzeit-Chat
- IT-Asset-Management
- Kundenspezifisches Branding
- Makros/Antwortvorlagen
- Management von Dienstgütevereinbarungen (SLA)
- Multi-Channel-Kommunikation
- Netzwerküberwachung
- Remote-Zugriff/-Kontrolle
- Self-Service Portal
- Social-Media-Integration
- Ticket-Management
- Verfolgung von Interaktionen
- Warnungen / Eskalation
- Wissensbasis-Management
- Workflow-Konfiguration
Kampagnenmanagement Software
- E-Mail Marketing
- Ereignisgesteuerte Aktionen
- Kanalmanagement
- Kontakt-Datenbank
- Leadmanagement
- Mehrere Kampagnen
Kundendienst Software
- Call-Center-Management
- E-Mail-Management
- Leistungskennzahlen
- Live-Chat
- Self-Service Portal
- Social-Media-Integration
- Terminverwaltung
- Umfragen & Feedback
- Virtueller Assistent
- Warnungen / Eskalation
- Warteschlangenmanagement
- Wissensdatenbank
- Workflow-Management
Leadgenerierung Software
- Daten-Import / -Export
- Kontakt-Datenbank
- Lead Scoring
- Lead Segmentierung
- Lead-Datenbank-Integration
- Lead-Erfassung
- Lead-Pflege
- Lead-Verifizierung/-Validierung
- Pipeline-Management
- Planungs-Tools
Online CRM Systeme
- E-Mail-Antworten-Kontrolle
- Katalogisieren/ Kategorisierung
- Kundenbetreuung-Tracking
- Kundendienst-Analyse
- Leistungskennzahlen
- Live-Chat
- Self-Service Portal
- Suche
- Wissensmanagement
Projektmanagement Software
- Agile Methodiken
- Anpassbare Vorlagen
- Budgetmanagement
- Gantt-Diagramme
- Ideenmanagement
- Kanban-Tafel
- Kundenportal
- Meilensteinverfolgung
- Portfoliomanagement
- Ressourcenmanagement
- Traditionelle Methodiken
- Verfolgung der Kosten bis zur Fertigstellung
- Werkzeuge zur Zusammenarbeit
- Zeit & Kosten Verfolgung
Push Notification Software
- A/B-Tests
- Ablauf-Benachrichtigungen
- Analytik
- Benachrichtigung planen
- Geo-Zielgruppenerfassung
- Geräte-Targeting
- Kampagnen-Segmentation
- Kontextabhängige Zielansprache
- Mobile Benachrichtigungen
- Visuelle Benachrichtigungen
- Web-Benachrichtigungen
SMS Marketing Software
- Berichterstattung / Analyse
- Geplanter Nachrichtenversand
- Kontaktmanagement
- Kurzwahlnummern
- MMS
- Massen-SMS
- Mobile Coupons
- Mobile Keywords
- Nachrichten-Personalisierung
- Text-to-Win (Text-Nachrichten für Gewinnspielteilnahme)
- Umfragen/Abstimmungen
- Zwei-Wege-Messaging
Sales Force Automation Software
- Angebotserstellung
- Anrufmanagement
- Chancenmanagement
- E-Mail Marketing
- Gebietsmanagement
- Kampagnenmanagement
- Kanalmanagement
- Kontaktmanagement
- Kundendatenbank
- Leadmanagement
- Leistungskennzahlen
- Provisionsmanagement
- Verkaufsprognose
- Vertragsmanagement
- Vertriebsaußendienst-Management
- Zugriffsquellen-Verfolgung
Siehe die vollständige Sales Force Automation Software Liste
Social Media Monitoring Tools
- Dashboard
- Empfindungsanalyse
- Folgenabschätzung
- Konfigurierbare Warnmeldungen
- Kundenbindung
- Nachverfolgung von Influencers
- Reputationsmanagement
- Segmentierung der Audienz
- Trend-Verfolgung
- Wettbewerbsanalyse
Social Media Tools
- Analytik
- Automatisiertes Veröffentlichen
- Content-Management
- Filtern nach Keyword
- Kontaktmanagement
- Konversion-Tracking
- Kunden-Zielgruppenansprache
- Nachterminierung
- Verwaltung mehrerer Konten
Webanalyse-Tools
- Benutzerinteraktion-Nachverfolgung
- Empfehlungsquelle nachverfolgen
- Kampagnenmanagement
- Konversion-Tracking
- Seitensuche-Nachverfolgung
- Seitenzugriff-Tracking
- Stichwort-Nachverfolgung
- Verwaltung mehrerer Websites
- Zeit auf der Website nachverfolgen
- Ziel-Nachverfolgung
Agile CRM Alternativen
Mehr Alternativen zu Agile CRM
Agile CRM – Nutzerbewertungen
Zeigt 5 von 392 Nutzerbewertungen
Jaime N.
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 24.11.2016
"Amazing Complete CRM & Automation software: Great Infusionsoft or Salesforce alternative, for 10% of the price tag"
Kommentare: As a small business owner, and founder of Bloominari.com, a digital marketing agency helping small businesses to grow their companies online through beautiful design, automation and marketing tactics I was in search of the best CRM and marketing automation software for a truly affordable price. After literally about 2 months of research of various CRM and marketing automation platforms I finally decided to take AgileCRM for a spin (It was easy to try it, as they have an always-free lite version). Immediately I fell in love with it's interface, ease of use, and easy-to-setup platform. I previously worked with Salesforce.com and Solve360 CRMS, and have also tried BaseCRM, SugarCRM and many others throughout my business life.
Vorteile:
- Super affordable for the amount of tools, features and applications it includes. Starting at $10/user/month for it's starter version.
- Great user interface
- Easy to setup and use
- Lots of native integrations with lots of web-based (Saas) apps such as Gmail, Quickbooks, Twilio and many many others.
- Integration with Zapier, which basically let's you now integrate AgileCRM with 700+ other web apps, so this feature was a KEY for me.
- All your emails automatically load from your Gmail inside AgileCRM, no need to BCC some email address.
- Lots of sales, marketing, support, landing page, and amazing features added on at no additional cost.
- Now you can purchase add-ons such as user permissions, triggers, additional automation campaigns and others without having to upgrade all your users to the next subscription level (this is something I requested, and their team listened and did implement this).
-Their tech support is great, they care, they listen, and they modify/improve their system based on your feedback
- Their team update the app every few days
Nachteile:
- Their standard subscription is $30/user/month if pre-paid for 2 years, otherwise $50/month, without too many added benefits for this level
- Their starter subscription limits your marketing campaigns (automation) to only 5 campaigns, with 10 nodes (steps) on each. The standard gives you 10 campaigns, with 25 nodes each (much better).
- Some updates happen without prior notifications to the user, and sometimes changes the User interface too drastically for some features.
- Their E-mail templates are limited, but you can still bring in your HTML templates or use their WYSIWYG editor.
Antwort des Softwareanbieters
von Agile CRM an 25.11.2016
Hi Jaime,
Thanks for your appreciation and support.
- Quelle des Nutzers
- Quelle: GetApp
- Bewertet am 24.11.2016
Guillermo G.
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Gesamtbewertung4/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 19.7.2019
"All I need to work in one place"
Kommentare: The biggest benefit that this software has given me has been to optimize everything that has to do with the world of sales and marketing, generating the reports I need to demonstrate in the company how useful our strategies are, what aspects to improve, and generate our own leads, all in a very organized way and as its name says "agile".
Vorteile:
I started working with this platform a little less than a year ago. My job consisted (and still is) in generating leads for the company and developing marketing and sales campaigns from scratch.
Agile CRM has been fundamental, since it integrates perfectly with everything I need. I have my contacts in one place, which I can follow very easily. Its greatest strength is the ease of use and integration with multiple tools. Something as simple as managing notifications and alerts make the most of my time and organize my agenda in a practical way.
I can generate reports where the effectiveness of the different strategies is established. For example, the result of phone calls, mail campaigns, newsletters, and more.
I was able to import all the contacts in a very simple way and clean my list in a short time.
Another great thing: the mobile app and the possibility of integrating with other programs. Today I have it integrated with Bria and Skype, also linkedin and facebook. Everything in one place, is the most practical CRM platform that someone like me (who has just started and was analyzing options) has found, and I´m very satisfied with this software.
Nachteile: I think it would be convenient that in the future they made some training videos to explain how to correctly configure the automation tools, since I think it has been the most difficult to understand.
- Quelle des Nutzers
- Bewertet am 19.7.2019
Jonathan C.
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Gesamtbewertung4/5
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Benutzerfreundlichkeit4/5
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Eigenschaften & Funktionalitäten4/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 15.8.2020
"Successful deployment - keeping us organised"
Kommentare: Successful and efficient. Wouldn't be without it now!
Vorteile: I'd best describe this software as an intuitive office whiteboard. It organises the stages of our sales deals and links contacts, companies, tasks and events around each one. Support and availability of direct - dial in support has been superb a real strength. An initial support call seemed 'unwelcome' but supported me to scope the product quickly and was quickly appreciated.
Nachteile: Some of the synchronisation features of email and calendars have been difficult to grasp and configure (and I'm still not sure I understand Agile mail vs use of gmail! That said - I'm still using the free version so who can complain!
- Quelle des Nutzers
- Bewertet am 15.8.2020
Daniel R.
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Gesamtbewertung2/5
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Benutzerfreundlichkeit2/5
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Eigenschaften & Funktionalitäten2/5
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Kundenbetreuung1/5
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Preis-Leistungs-Verhältnis1/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 2.11.2019
"Shoddy CRM backed by terrible support"
Kommentare: Overall a very bad experience. I can't find an option in the UI to cancel the subscription — there's a pause option but not a cancellation one. The support is unprofessional and rude.
Vorteile: The automation/workflow builder seemed to work
Nachteile: I was drawn to AgileCRM while searching for a cloud-hosted CRM that could help me build a basic drip email automation sequence. What I found was that AgileCRM is a buggy CRM that is not suitable for business users. Countless have pointed this out, but let me add my voice: unbranded emails are not standard and require paying an extra fee. This means that unless you pay extra (yes, to the paid plan), every email you sent through the CRM will have "Send with Agile", or something similar, in the footer. This reeks of extortion and this hidden cost instantly turned me off continuing with my evaluation. In addition, the India-based support team is incompetent. Everything is "no problem, I understand your concern" and nothing actually gets resolved. I wasn't able to add several professional SMTP servers and the team didn't even seem capable of understanding why that was happening (hint: your SMTP editor should accept usernames even when they are not formatted as email addresses). My advice to any business user: stay well clear.
Antwort des Softwareanbieters
von Agile CRM an 26.11.2019
Hi Daniel, thanks for your feedback and appreciate your response. One of our Support managers has already contacted you. Agile CRM is an all-in-one software that is used by sales, marketing, & support teams that might not require sending bulk emails. After the first free 5000 emails, to get more benefits like unbranded emails, we request our customers to purchase additional packs that offer tracking features.
We have standard SMTP functionalities to support and accommodate all users. At this point, we're afraid we do not offer customized configuration. However, we have already raised this request internally and our engineering team is working on it. You can contact our Support team for more info.
At Agile, we believe in transparent billings, while canceling your Agile CRM subscription, we provide a period of 2 months to confirm your cancellation and preserve data. This is also helpful for users if they want to temporarily pause their accounts and billing too. However, you can get in
- Quelle des Nutzers
- Bewertet am 2.11.2019
Verifizierter Rezensent
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Gesamtbewertung5/5
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Benutzerfreundlichkeit5/5
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Eigenschaften & Funktionalitäten5/5
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Kundenbetreuung5/5
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Preis-Leistungs-Verhältnis5/5
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Wahrscheinlichkeit der Weiterempfehlung
- Quelle des Nutzers
- Bewertet am 31.5.2020
"Automatize your business"
Kommentare: Agile CRM is very useful for any business wants to automatize sales (more important), marketing and chat (communication with client).
Vorteile: It became our sales, marketing, help desk and chat easier because now it is automatized and we can answer many customers at same time.
Nachteile: For free version, the automation is very limited, but if you sign up start version, you can see more things what this platform cans do.
- Quelle des Nutzers
- Bewertet am 31.5.2020
