--- description: Detaillierte Informationen über FareHarbor zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: FareHarbor Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Reiseveranstalter Software](/directory/20033/tour-operator/software) > [FareHarbor](/software/135106/fareharbor) # FareHarbor Canonical: https://www.capterra.com.de/software/135106/fareharbor Seite: 1 / 47\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/135106/fareharbor?page=2) > Online-Reservierungssoftware für die Tour- und Aktivitätsunternehmen. Ziel ist es, dir mit halbem Aufwand die doppelte Anzahl an Buchungen zu ermöglichen. > > Bewertung: **4.7/5** von 1132 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet FareHarbor? Die Entwickler haben direkt mit den Betreibern zusammengearbeitet, um die Software zu erstellen. Für die Buchungspartner ist die einfache Buchung und Umbuchung die beste Möglichkeit, während die Eigentümer die unbegrenzten benutzerdefinierten Berichte und Kosteneinsparungen schätzen. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.7/5** | 1132 Nutzerbewertungen | | Bedienkomfort | 4.6/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.8/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.5/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: FareHarbor Holdings - **Gegründet**: 2013 ## Gewerblicher Kontext - **Startpreis**: 0,01 $ - **Preismodell**: (Kostenlose Version verfügbar) (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Deutsch, Dänisch, Englisch, Finnisch, Französisch, Irisch, Italienisch, Niederländisch, Norwegisch, Portugiesisch, Schwedisch, Spanisch, Tschechisch - **Verfügbare Länder**: Australien, Deutschland, Kanada, Mexiko, Neuseeland, Niederlande, Spanien, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Alarmfunktion / Benachrichtigungen - Angebotsmanagement - Anmerkungen zur Reservierung - Automatisierte Terminplanung - Barcode/Ticket Scanning - Berichterstattung und Statistik - CRM - GDS-/OTA-Integration - Gruppenreservierungen - Kalenderverwaltung - Kundenbetreuung - Kundendatenverwaltung - Lieferanten-Management - Mobiler Zugriff - Online-Buchung - Online-Zahlungen - Paketerstellung - Preismanagement - Reservierte Plätze - Reservierungs-Management - Ressourcenmanagement - SMS-Nachrichtenversand - Webseitenintegration - Website-Management - Zahlungsabwicklung ## Integrationen (13 insgesamt) - Fotaflo - Google Ads - Google Analytics 360 - Google Calendar - Meta for Business - Olark - Podium - Smartwaiver - Sojern Traveler Platform - Squarespace - Stripe - WordPress - Zapier ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - 24/7 Live-Support - Chat ## Category - [Reiseveranstalter Software](https://www.capterra.com.de/directory/20033/tour-operator/software) ## Ähnliche Kategorien - [Event-Ticketing-Systeme](https://www.capterra.com.de/directory/30039/ticketing/software) - [Reiseveranstalter Software](https://www.capterra.com.de/directory/20033/tour-operator/software) - [Terminplaner Software](https://www.capterra.com.de/directory/30757/appointment-scheduling/software) - [Buchungssysteme](https://www.capterra.com.de/directory/20032/reservations/software) - [Besuchermanagement Software](https://www.capterra.com.de/directory/10020/visitor-management/software) ## Alternativen 1. [Booqable](https://www.capterra.com.de/software/138689/booqable) — 4.8/5 (1195 reviews) 2. [Hostaway](https://www.capterra.com.de/software/152433/hostaway) — 4.8/5 (1623 reviews) 3. [Lodgify](https://www.capterra.com.de/software/131924/lodgify) — 4.5/5 (1311 reviews) 4. [WeTravel](https://www.capterra.com.de/software/163474/wetravel) — 4.8/5 (529 reviews) 5. [Eventbrite](https://www.capterra.com.de/software/114949/eventbrite) — 4.6/5 (5830 reviews) ## Nutzerbewertungen ### "Excellent service and product" — 5.0/5 > **Emma** | *2. Oktober 2019* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 8.0/10 > > **Vorteile**: The customer service is amazing and fast On a day to day basis, it is easy to use and you can add all the information you need to for all your guides. > > **Nachteile**: I sometimes struggle with set up and amending items. We usually have to get Fareharbor to do some or all of the set up as we get some things wrong. Saying that, all you need to do is reach out to their service team and they usually sort it out in minutes. > > Overall, I really like Fareharbor - I like the way it looks when people book. ----- ### "Great software" — 5.0/5 > **Dustin** | *8. Mai 2025* | Freizeit, Reisen & Tourismus | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I like how you can do everything in the backend, reports, inventory, taxes. It allows you to look at future bookings and see future sales. > > **Nachteile**: The training was not the best. But when you do need help the majority of the time there customer service is great. > > Overall the company has been great for us, especially getting us through our growing pains. ----- ### "Today we were surprised it did work" — 5.0/5 > **Peter** | *9. September 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: The customer profile section has been fine. FareHarbor does collect all reservations in one place (which is nice) unlike the other platform that usually just breaks. My finance team continues to whine about KLOOK API being non-existent. We were also shocked that customer calendar worked this morning and didn't crash on us. > > **Nachteile**: Transition for our farm was complete trash and Fare Harbor failed to deliver on their promises. Every time an agent attempts to use a booking.com Europe zip code it will freeze and cause Square to fail. > > We're glad the double booking stopped but now our day is filled with nothing but cancelling guests when they call upset. We really need a feature that allows us to mark if the room is clean or dirty. Waivers processed through the web are still a miracle and process without freezing everything as long as customers are smart enough to sign them. ----- ### "Fareharbor" — 2.0/5 > **Kevin** | *9. März 2026* | Architektur & Planung | Empfehlungsbewertung: 5.0/10 > > **Vorteile**: FareHarbor is very easy to use and makes managing bookings much more organized. The interface is straightforward, which makes it simple to check reservations, update schedules, and keep track of customers without confusion. I also liked how everything is centralized in one place, which saves time compared to juggling multiple systems. Another great feature is the automated confirmations and reminders sent to customers—it helps reduce no-shows and keeps everyone informed. Overall, the platform is reliable and makes day-to-day operations smoother for businesses that rely on scheduling and reservations. > > **Nachteile**: One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management platform. Tasks that should be simple and quick often take far longer than necessary, which creates unnecessary stress when you’re trying to plan or manage something important. When you rely on a system to coordinate schedules or bookings, time matters, and the delays I experienced made the platform feel unprofessional. Another issue is the overall communication and transparency. When problems arise or something takes longer than > > My experience with FareHarbor has been frustrating and disappointing. From a user’s perspective, the platform feels inefficient and poorly designed when it comes to respecting people’s time. One of the biggest issues I encountered was how long certain processes take compared to what you would expect from a modern booking and management platform. Tasks that should be simple and quick often take far longer than necessary, which creates unnecessary stress when you’re trying to plan or manage something important. When you rely on a system to coordinate schedules or bookings, time matters, and the delays I experienced made the platform feel unprofessional. Another issue is the overall communication and transparency. When problems arise or something takes longer than expected, there isn’t always clear information about what is happening or how long things will take to resolve. That lack of clarity makes it difficult to trust the system, especially when your time and personal plans are involved. What disappointed me the most is how these issues affect real life. Time spent dealing with delays and confusion is time taken away from family, responsibilities, and peace of mind. A platform like this should make things easier, not add extra frustration. FareHarbor has potential as a service, but based on my experience it needs significant improvement in efficiency, communication, and respect for users’ time. Until those issues are addressed, it’s hard for me to recommend it to others. ----- ### "Glad that at least the online booking part of things will work" — 5.0/5 > **Agnes** | *3. Juni 2026* | Informationstechnologie & -dienste | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: FareHarbor manages all 100 of my kayaks and does not overbook them (that's nice) and they answer back in minutes via live chat (which is a miracle as most of the time I think the whole system will crash on me). > > **Nachteile**: They hold my money for 7 days (that make no sense and really hurts cause we got to pay the guides right now). I really dislike that i cant replicate add-ons for different activity. the android app is totally buggy. you have to hit the "increase" button a million times because it won't allow you to enter your guests (which is frustrating). > > It prevents double-bookings for the waterpark so I don't have to deal with angry parents asking for refunds, and I also kind of like the colors used in the calendar. taking payments online is a lot easier than dealing with those stupid old paper forms that get ruined by water. Just happy it collects the money and mostly runs ok with the waiver's so I can shut off the computer and finally head home. ----- Seite: 1 / 47\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/135106/fareharbor?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/135106/fareharbor) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten