---
description: Detaillierte Informationen über AxisCare zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools.
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title: AxisCare Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026
---

Breadcrumb: [Startseite](/) > [Software für ambulante Pflege](/directory/10036/home-health-care/software) > [AxisCare](/software/135068/non-medical-homecare-scheduling)

# AxisCare

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> Web-basiertes System für den Agentur-Workflow. Inklusive Marketing, Planung, Abrechnung / Payroll Integration und vieles mehr.
> 
> Bewertung: **4.6/5** von 729 Nutzern. Top bewertet für **Weiterempfehlungsquote**.

-----

## Übersicht

### Wer verwendet AxisCare?

Wir dienen dem nicht medizinischen, privaten Home Care Markt, einschließlich Agenturen und Medicaid Abrechnung. AxisCare Kunden verbessern ihre Arbeitsabläufe, vereinfachen Buchhaltung \&amp; Gehaltsabrechnung, und haben komplette Berichterstattungs-Fähigkeiten.

## Kurzstatistiken und Ratings

| Metrik | Bewertung | Detail |
| **Gesamt** | **4.6/5** | 729 Nutzerbewertungen |
| Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen |
| Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen |
| Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen |
| Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) |

## Über den Anbieter

- **Unternehmen**: AxisCare
- **Region**: Waco, USA
- **Gegründet**: 2011

## Gewerblicher Kontext

- **Startpreis**: 200,00 $
- **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+
- **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil)
- **Unterstützte Sprachen**: Chinesisch (traditionell), Englisch, Russisch, Spanisch
- **Verfügbare Länder**: Australien, Bahamas, Honduras, Kanada, Malta, Mexiko, Vereinigte Staaten, Vereinigtes Königreich

## Funktionen

- Abrechnung & Rechnungsstellung
- Altenpflege
- Berichterstattung und Statistik
- Beurteilung-Management
- Compliance Management
- Erinnerungen
- Für Langzeitpflege
- HIPAA konform
- Kalenderverwaltung
- Kundenmanagement
- Mehrere Standorte
- Mitarbeitermanagement
- Mobiler Zugriff
- Pflegeplan-Management
- Reklamationsabwicklung
- Self-Service Portal
- Terminplanung
- Terminverwaltung
- Third-Party Integrations
- Verwaltung von Patientenakten
- Wiederkehrende Termine

## Integrationen (22 insgesamt)

- ApplicantStack
- Apploi
- CardConnect
- CareAcademy
- Caribou Rewards
- ClearStar
- Google Maps
- HCP Reputation Management
- HCP Training
- Hireology
- Home Care Pulse | Experience Management
- Keap
- PLACED
- Paylocity
- QuickBooks Online

... und 7 weitere Integrationen

## Optionen für Kundensupport

- E-Mail/Helpdesk
- FAQ/Forum
- Wissensdatenbank
- Telefon-Support

## Category

- [Software für ambulante Pflege](https://www.capterra.com.de/directory/10036/home-health-care/software)

## Ähnliche Kategorien

- [Software für ambulante Pflege](https://www.capterra.com.de/directory/10036/home-health-care/software)
- [Tagespflege Software](https://www.capterra.com.de/directory/30812/home-care/software)
- [Terminplaner für Arztpraxen](https://www.capterra.com.de/directory/30027/medical-scheduling/software)
- [Pflegesoftware](https://www.capterra.com.de/directory/30109/long-term-care/software)

## Alternativen

1. [eRSP](https://www.capterra.com.de/software/129443/ersp) — 4.2/5 (99 reviews)
2. [Carecenta](https://www.capterra.com.de/software/140368/carecenta) — 4.5/5 (64 reviews)
3. [AlayaCare](https://www.capterra.com.de/software/147424/alayacare) — 4.1/5 (188 reviews)
4. [WellSky Personal Care](https://www.capterra.com.de/software/126968/non-medical-private-pay-system) — 4.4/5 (271 reviews)
5. [Caretime](https://www.capterra.com.de/software/129445/caretime) — 4.0/5 (55 reviews)

## Nutzerbewertungen

### "Highly Recommend AxisCare for Home Healthcare Agencies" — 5.0/5

> **Rich** | *9. August 2022* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: It is obvious when you first join AxisCare that their onboarding and training teams have designed well-thought-out content and continue to develop knowledge bases and support via ZenDesk.   They listen to us when we make enhancement requests and their customer support and speedy follow up are outstanding.
> 
> **Nachteile**: There are two primary opportunities for improvement and they both revolved around the applicant tracking software system and database transfer of completed application forms directly into AxisCare.    Our state requires over 30 specific forms in the application process. This requires us to be able to upload over 30 specific images and PDFs and the AxisCare System currently requires us to upload each one separately, which is extremely tedious and a large dedication of time for each applicant.  We have yet to hear back from the development team on when this is going to address.  I have to imagine that this is a must-have for every HR Department of each of their clients and this seems to me to be such a basic development request.  Secondly, our current Caregiver Applicant Process is facilitated by Apploi (third-party) and Apploi's Third-Party vendor, HelloWorks.  We currently capture all 30 forms via data entry from primary caregivers' mobile phones and this data is stored on the servers of Apploi, but there is no current data map that updates all of the data from HelloWorks to AxisCare.  This is a significant data mapping disconnect, as we have to update hundreds of data fields in AxisCare for each caregiver applicant.  There has to be a better solution for each of their clients than being told that this is not possible.
> 
> Overall, the folks at AxisCare have done an outstanding job of continually developing the AxisCare System and they are excellent at updating us and continuing to update their knowledge base and training support.  I highly recommend them to anyone looking for a good solution for their home healthcare business.

-----

### "Axiscare is amazing\!" — 5.0/5

> **Crystal** | *19. März 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Overall, our experience with AxisCare has been very positive. One of the biggest strengths is their customer support—any time we need assistance, we’re able to quickly get in touch with someone who is knowledgeable and helpful. That level of responsiveness makes a big difference in our day-to-day operations.&#10;&#10;In terms of features, the real-time scheduling view is one of my favorites. It provides a clear and efficient way to manage and monitor daily schedules, which helps keep everything running smoothly.&#10;&#10;Like any system, there are occasional bugs and issues, but they are typically addressed in a timely manner, and support is always available to help troubleshoot.&#10;&#10;Overall, AxisCare is a reliable platform that continues to support our team effectively.
> 
> **Nachteile**: One area for improvement would be the community scheduling feature. Expanding and enhancing this part of AxisCare would make scheduling more efficient, especially when managing community-based shifts. Additional tools or flexibility within this feature could streamline the process and make coordinating schedules much easier overall.
> 
> Overall, our experience with AxisCare has been great. I’ve also had the opportunity to join the Super User Academy, which has been an amazing learning experience—especially with new features and updates being added regularly. It’s been a great way to stay informed and continue growing with the platform.&#10;&#10;I’ve also had the pleasure of connecting with new people, learning together, and sharing ideas. I really appreciate the ability to share forms, tips, and best practices with others—it creates a strong sense of community and collaboration.

-----

### "the cutomer support and billing is terrible" — 2.0/5

> **Verifizierter Rezensent** | *7. November 2019* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 0.0/10
> 
> **Vorteile**: The prodcut itself is not bad for the money but the service is terrible
> 
> **Nachteile**: The prodcut itself is not bad but they way the tickets are not handled, there is no trail t follow up. the forms dont work properly and they change our setting and funtions with out telling us causing issues for us and causing us to lose money.  When we call and ask for a supervisor they will do everything to keep you from letting anyone know.  I also have concerns about the billing and how its handled. They bill when they want to, no set dates and rep. is always off with sick kids and then has the nerve to put warnings that we have not paid and not take off after we pay and refuse to help our staff because we had a past balance and had payments scheduled and prmised to pay as soon as the benk allowed.  Really concered about the direction that this company is going with the poor service and lack of polocies except making rules up as they go.  Also the customer service reps are very rude and really dont want to hear what we say but just get us off the phone as soon as possible.
> 
> We feel for the price this could be a great product but the way the service is being handled has our company very concerned and we actually are looking for other products to replace this company.

-----

### "Satisfied, Happy User\!" — 5.0/5

> **Griselda** | *19. März 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Most of all, the value of the application for the financial investment. It is a very user-friendly system, for both users and caregivers out in the field.  Real time alerts that allow administrative staff oversee the field staff and ensure we are supporting the needs of our clients; improves customer satisfaction.&#10;Love the integrations for the private pay patients -- the whole billing, invoicing, and payment posting is seamless.  I greatly appreciate the quick response from customer support whether via phone or email.  My requests have always been answered which allows me to fix any scheduling errors, billing/invoicing or even EVV issues in a timely and efficient manner.  The background screening integration has made this process so much more efficient.
> 
> **Nachteile**: There are very few things.  Blocking series of days for caregivers. The system is not flexible with making edits to a "block" of days.
> 
> I have been very satisfied with the system for the past 4 years.  The system is designated with enough alerts and features to have an efficient workflow from scheduling to payment posting.  The feature for tracking of employee certifications allows us to stay compliant with state and federal regulations.

-----

### "Nurse/marketer" — 5.0/5

> **Simone** | *31. März 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10
> 
> **Vorteile**: Axiscare provides a place where all my work needs are met. It’s easy to maneuver and keeps up with my appointments daily.
> 
> **Nachteile**: There is nothing that I don’t like about Axiscare. It’s very easy to keep up with. Once, you learn the basics.
> 
> Axiscare has been a life saver for me. I like how precise and easy it is for me to do my job as a nurse.

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Seite: 1 / 30\
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