--- description: Detaillierte Informationen über AxisCare zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: AxisCare Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Software für ambulante Pflege](/directory/10036/home-health-care/software) > [AxisCare](/software/135068/non-medical-homecare-scheduling) # AxisCare Canonical: https://www.capterra.com.de/software/135068/non-medical-homecare-scheduling Seite: 1 / 30\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/135068/non-medical-homecare-scheduling?page=2) > Web-basiertes System für den Agentur-Workflow. Inklusive Marketing, Planung, Abrechnung / Payroll Integration und vieles mehr. > > Bewertung: **4.6/5** von 729 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet AxisCare? Wir dienen dem nicht medizinischen, privaten Home Care Markt, einschließlich Agenturen und Medicaid Abrechnung. AxisCare Kunden verbessern ihre Arbeitsabläufe, vereinfachen Buchhaltung \& Gehaltsabrechnung, und haben komplette Berichterstattungs-Fähigkeiten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.6/5** | 729 Nutzerbewertungen | | Bedienkomfort | 4.5/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.6/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.5/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.4/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: AxisCare - **Region**: Waco, USA - **Gegründet**: 2011 ## Gewerblicher Kontext - **Startpreis**: 325,00 $ - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert, Android (mobil), iPhone (mobil), iPad (mobil) - **Unterstützte Sprachen**: Chinesisch (traditionell), Englisch, Russisch, Spanisch - **Verfügbare Länder**: Australien, Bahamas, Honduras, Kanada, Malta, Mexiko, Vereinigte Staaten, Vereinigtes Königreich ## Funktionen - Abrechnung & Rechnungsstellung - Altenpflege - Berichterstattung und Statistik - Beurteilung-Management - Compliance Management - Erinnerungen - Für Langzeitpflege - HIPAA konform - Kalenderverwaltung - Kundenmanagement - Mehrere Standorte - Mitarbeitermanagement - Mobiler Zugriff - Pflegeplan-Management - Reklamationsabwicklung - Self-Service Portal - Terminplanung - Terminverwaltung - Third-Party Integrations - Verwaltung von Patientenakten - Wiederkehrende Termine ## Integrationen (22 insgesamt) - ApplicantStack - Apploi - CardConnect - CareAcademy - Caribou Rewards - ClearStar - Google Maps - HCP Reputation Management - HCP Training - Hireology - Home Care Pulse | Experience Management - Keap - PLACED - Paylocity - QuickBooks Online ... und 7 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support ## Category - [Software für ambulante Pflege](https://www.capterra.com.de/directory/10036/home-health-care/software) ## Ähnliche Kategorien - [Software für ambulante Pflege](https://www.capterra.com.de/directory/10036/home-health-care/software) - [Tagespflege Software](https://www.capterra.com.de/directory/30812/home-care/software) - [Terminplaner für Arztpraxen](https://www.capterra.com.de/directory/30027/medical-scheduling/software) - [Pflegesoftware](https://www.capterra.com.de/directory/30109/long-term-care/software) ## Alternativen 1. [eRSP](https://www.capterra.com.de/software/129443/ersp) — 4.2/5 (99 reviews) 2. [Carecenta](https://www.capterra.com.de/software/140368/carecenta) — 4.5/5 (65 reviews) 3. [AlayaCare](https://www.capterra.com.de/software/147424/alayacare) — 4.1/5 (188 reviews) 4. [WellSky Personal Care](https://www.capterra.com.de/software/126968/non-medical-private-pay-system) — 4.4/5 (271 reviews) 5. [Caretime](https://www.capterra.com.de/software/129445/caretime) — 4.0/5 (55 reviews) ## Nutzerbewertungen ### "Highly Recommend AxisCare for Home Healthcare Agencies" — 5.0/5 > **Rich** | *9. August 2022* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: It is obvious when you first join AxisCare that their onboarding and training teams have designed well-thought-out content and continue to develop knowledge bases and support via ZenDesk. They listen to us when we make enhancement requests and their customer support and speedy follow up are outstanding. > > **Nachteile**: There are two primary opportunities for improvement and they both revolved around the applicant tracking software system and database transfer of completed application forms directly into AxisCare. Our state requires over 30 specific forms in the application process. This requires us to be able to upload over 30 specific images and PDFs and the AxisCare System currently requires us to upload each one separately, which is extremely tedious and a large dedication of time for each applicant. We have yet to hear back from the development team on when this is going to address. I have to imagine that this is a must-have for every HR Department of each of their clients and this seems to me to be such a basic development request. Secondly, our current Caregiver Applicant Process is facilitated by Apploi (third-party) and Apploi's Third-Party vendor, HelloWorks. We currently capture all 30 forms via data entry from primary caregivers' mobile phones and this data is stored on the servers of Apploi, but there is no current data map that updates all of the data from HelloWorks to AxisCare. This is a significant data mapping disconnect, as we have to update hundreds of data fields in AxisCare for each caregiver applicant. There has to be a better solution for each of their clients than being told that this is not possible. > > Overall, the folks at AxisCare have done an outstanding job of continually developing the AxisCare System and they are excellent at updating us and continuing to update their knowledge base and training support. I highly recommend them to anyone looking for a good solution for their home healthcare business. ----- ### "Enjoy Using Axiscare But Would Love To See Updates" — 4.0/5 > **Samantha** | *9. September 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: It is visually pleasing - simple but with enough detail to differentiate different tabs that I use frequently. > > **Nachteile**: I wish there was a way to charge different rates depending on what day of the week and what time it is. For example, our business charges different rates for daytime visits, versus evening visits or overnights. We have to manually enter this in each time. If a visit happens to overlap two different time periods, it would be great if the rate could change automatically - instead of us having to chain 2 visits with different rates. > > Overall I have enjoyed Axiscare and finds that it helps us run our business. The mobile app is very easy for caregivers to use. ----- ### "the cutomer support and billing is terrible" — 2.0/5 > **Verifizierter Rezensent** | *7. November 2019* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 0.0/10 > > **Vorteile**: The prodcut itself is not bad for the money but the service is terrible > > **Nachteile**: The prodcut itself is not bad but they way the tickets are not handled, there is no trail t follow up. the forms dont work properly and they change our setting and funtions with out telling us causing issues for us and causing us to lose money. When we call and ask for a supervisor they will do everything to keep you from letting anyone know. I also have concerns about the billing and how its handled. They bill when they want to, no set dates and rep. is always off with sick kids and then has the nerve to put warnings that we have not paid and not take off after we pay and refuse to help our staff because we had a past balance and had payments scheduled and prmised to pay as soon as the benk allowed. Really concered about the direction that this company is going with the poor service and lack of polocies except making rules up as they go. Also the customer service reps are very rude and really dont want to hear what we say but just get us off the phone as soon as possible. > > We feel for the price this could be a great product but the way the service is being handled has our company very concerned and we actually are looking for other products to replace this company. ----- ### "Axiscare is amazing\!" — 5.0/5 > **Crystal** | *19. März 2026* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Overall, our experience with AxisCare has been very positive. One of the biggest strengths is their customer support—any time we need assistance, we’re able to quickly get in touch with someone who is knowledgeable and helpful. That level of responsiveness makes a big difference in our day-to-day operations. In terms of features, the real-time scheduling view is one of my favorites. It provides a clear and efficient way to manage and monitor daily schedules, which helps keep everything running smoothly. Like any system, there are occasional bugs and issues, but they are typically addressed in a timely manner, and support is always available to help troubleshoot. Overall, AxisCare is a reliable platform that continues to support our team effectively. > > **Nachteile**: One area for improvement would be the community scheduling feature. Expanding and enhancing this part of AxisCare would make scheduling more efficient, especially when managing community-based shifts. Additional tools or flexibility within this feature could streamline the process and make coordinating schedules much easier overall. > > Overall, our experience with AxisCare has been great. I’ve also had the opportunity to join the Super User Academy, which has been an amazing learning experience—especially with new features and updates being added regularly. It’s been a great way to stay informed and continue growing with the platform. I’ve also had the pleasure of connecting with new people, learning together, and sharing ideas. I really appreciate the ability to share forms, tips, and best practices with others—it creates a strong sense of community and collaboration. ----- ### "So far okay, but still learning" — 4.0/5 > **Cressida** | *27. August 2025* | Krankenhausversorgung & Gesundheitswesen | Empfehlungsbewertung: 7.0/10 > > **Vorteile**: We like how we can hold lots of information on clients, caregivers and applicants. How you can jump from client to caregivers. > > **Nachteile**: We are still finding little glitches, with visit times that end and start at the same time, if a CG has accepted a broadcast. Creating forms and tying to figure out why it isn't fillable by email. Thought we had the signature fixed, but no the CG can sign both parts, even when it says OFFICE STAFF. > > Support staff are excellent, learning the system was good, some could be a little simpler to navigate, but then some tools are very useful. ----- Seite: 1 / 30\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/135068/non-medical-homecare-scheduling?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/135068/non-medical-homecare-scheduling) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten