Wir helfen Unternehmen in Deutschland
seit 15 Jahren bei der Softwareauswahl

Was ist AxisCare?

Entwickelt für private Pflicht- und Medicaid-Agenturen, ist AxisCares Web-basiertes System die anpassbare Lösung auf dem Markt. Keine zwei Agenturen sind gleich, also warum Deinen Betrieb ändern, um eine starre Software aufzunehmen? Mit voller Terminplanung, GPS Mobile App, automatischer Fakturierung, Abrechnung / Abrechnungs Integrationen, benutzerdefinierten Formularen und Reporting, ist AxisCare die flexible und einfach zu bedienende Software zur Planung in der Reinigungsmittelindustrie.

Wer verwendet AxisCare?

Wir dienen dem nicht medizinischen, privaten Home Care Markt, einschließlich Agenturen und Medicaid Abrechnung. AxisCare Kunden verbessern ihre Arbeitsabläufe, vereinfachen Buchhaltung & Gehaltsabrechnung, und haben komplette Berichterstattungs-Fähigkeiten.

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Du bist nicht sicher, ob AxisCare das Richtige ist? Mit einer beliebten Alternative vergleichen

AxisCare

AxisCare

4,6 (682)
200,00 $
Monat
Kostenlose Version
Kostenlose Testversion
82
21
4,5 (682)
4,5 (682)
4,5 (682)
VS.
Startpreis
Preisoptionen
Funktionen
Integrationen
Benutzerfreundlichkeit
Preis-Leistungs-Verhältnis
Kundenservice
2.000,00 $
Monat
Kostenlose Version
Kostenlose Testversion
31
Keine Integrationen gefunden
4,2 (267)
4,0 (267)
4,1 (267)
Die grünen Bewertungsbalken geben an, welches Produkt gemessen an der Durchschnittsbewertung und der Zahl der Bewertungen am besten abschneidet.

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Bewertungen über AxisCare

Durchschnittliche Bewertung

Gesamt
4,6
Benutzerfreundlichkeit
4,5
Kundenservice
4,5
Funktionen
4,3
Preis-Leistungs-Verhältnis
4,5

Nutzerbewertungen nach Unternehmensgröße (Angestellte)

  • <50
  • 51-200
  • 201-1.000
  • >1.001

Bewertungen nach Punktzahl finden

5
70%
4
24%
3
4%
2
1%
1
1%
Rich
Rich
Director of Customer Experience in USA
Verifizierter Nutzer auf LinkedIn
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: Mehr als 1 Jahr
Herkunft der Bewertung

Highly Recommend AxisCare for Home Healthcare Agencies

5,0 vor 2 Jahren

Kommentare: Overall, the folks at AxisCare have done an outstanding job of continually developing the AxisCare System and they are excellent at updating us and continuing to update their knowledge base and training support. I highly recommend them to anyone looking for a good solution for their home healthcare business.

Vorteile:

It is obvious when you first join AxisCare that their onboarding and training teams have designed well-thought-out content and continue to develop knowledge bases and support via ZenDesk. They listen to us when we make enhancement requests and their customer support and speedy follow up are outstanding.

Nachteile:

There are two primary opportunities for improvement and they both revolved around the applicant tracking software system and database transfer of completed application forms directly into AxisCare. Our state requires over 30 specific forms in the application process. This requires us to be able to upload over 30 specific images and PDFs and the AxisCare System currently requires us to upload each one separately, which is extremely tedious and a large dedication of time for each applicant. We have yet to hear back from the development team on when this is going to address. I have to imagine that this is a must-have for every HR Department of each of their clients and this seems to me to be such a basic development request. Secondly, our current Caregiver Applicant Process is facilitated by Apploi (third-party) and Apploi's Third-Party vendor, HelloWorks. We currently capture all 30 forms via data entry from primary caregivers' mobile phones and this data is stored on the servers of Apploi, but there is no current data map that updates all of the data from HelloWorks to AxisCare. This is a significant data mapping disconnect, as we have to update hundreds of data fields in AxisCare for each caregiver applicant. There has to be a better solution for each of their clients than being told that this is not possible.

Antwort von AxisCare

vor 2 Jahren

Hi Rich, Thank you for taking the time to leave this thoughtful review. We are ecstatic that you've found our onboarding process to be stress-free and that our support team has been able to assist you in any way possible! We especially appreciate your suggestions on how we can improve our software even more. We value your feedback, and will continue to improve and develop, so that you and your team have nothing but pleasant experiences moving forward. Thank you again for your review, Rich. We look forward to serving your agency for years to come! -The AxisCare Team

Maria
Caseload Manager in Kanada
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

Extended Family Services Review

5,0 vor 2 Monaten

Kommentare: They are very helpful whenever I call to ask for help. Axis Care has made my job much easier.

Vorteile:

Online scheduling, and reporting. Because it makes my job much easier.

Nachteile:

The scheduling system allows only 1 caregiver to be assigned to a client. I wish there was an option for more.

Antwort von AxisCare

vor 2 Monaten

Dear Maria, thank you for taking the time to leave us a review. We’re delighted to hear that AxisCare has been able to assist in making your job easier and that you’ve found our Support Team to be helpful. We also appreciate your comments regarding the scheduling of multiple caregivers. We understand the importance of this feature and want to assure you that AxisCare does indeed allow for multiple caregivers to be assigned to different visits for the same client. If you have any questions on this feature, our Support Team is always here to help. You can reach them at 1-800-528-6201 or support@axiscare.com. Thank you again for choosing AxisCare!

Oluwaseun
CEO in USA
Krankenhausversorgung & Gesundheitswesen, 2–10 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung
Quelle: SoftwareAdvice

In Betracht gezogene Alternativen:

Extremely Poor Customer Service

1,0 letztes Jahr

Kommentare: I signed up in December 2022 for a software application service in which I anticipated that, I will be getting some clients for in-home care serve. As this is what my business provides to seniors, Veterans and challenged individuals in my community. This is a Veteran own business and supporting the community is a big piece of what we do. Unfortunately, till date I haven't being able to get not one client so no income is being made currently. I am having to pay all expenses and overhead cost out of pocket.I called the salesman that, this is the issues which I am facing and that I will recommend some level of understanding and flexibility by pausing my contract with them not asking for a refund. He was very rude to me and kept asking me the same question for an hour and half which seem discriminatory to me. He basically stated that I have paid for it and there is nothing anyone can do about it and that I just have to allow the money to run its course, till the end of the contract which is a year. Furthermore, I contacted his boss explaining my experience to him but he basically concurred to not pause the contract or neither refund me back my money $624 in which I have to also pay $150 from June till the end of the year. Which means that they are not managing any data for me or providing customer service in any shape or form other than me waking up every morning and realizing that they are just deducting my money for no service in return.

Vorteile:

They are quick to ask for you to sign a contract that they will lock you in but not great customer service.

Nachteile:

Horrible customer service experience specially from there higher ups. I will recommend to sign up as they will collect your money and tell you bye when you need some help with a little flexibility in understanding due to the state of the market and getting a Client/Caregivers. They will charge you regardless of your business position without providing and form of service as you are locked down by there contract. Do not make this mistake. All about money for them..

Antwort von AxisCare

vor 11 Monaten

Hi there, we are so sorry you are not having the best experience with us or our platform. We would love to talk with you further about your troubles and see if we can provide any ideas for attracting clients in your area as well as ways we can help manage the data in your AxisCare site, as mentioned in your review. We recommend you reach out to our customer support team for further assistance in regard to best -practices with your site and ways you can optimize your usage, such as our built-in marketing features to help attract clients. Our customer support team has a call answer rate of 99% so you will be able to speak with someone and get support. In addition, we would like to hear your thoughts on ways that we can improve AxisCare and find a solution moving forward for you. Thank you for your honest feedback, we look forward to speaking with you soon.

Thomas
Owner in USA
Gesundheit, Wellness & Fitness, 51–200 Mitarbeiter
Verwendete die Software für: 1-5 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Axis Care is rocking the house!

5,0 vor 2 Monaten

Vorteile:

Ease of use from phone and billing on desktop

Nachteile:

Transferring data from old service was a little stressful.

Antwort von AxisCare

vor 2 Monaten

Dear Thomas, thank you for your wonderful review and for giving AxisCare a 5-star rating! We’re delighted to hear that you find our software easy to use both on phone and desktop. Your feedback is invaluable to us and we’re thrilled that you chose AxisCare. If you ever need assistance in the day-to-day, please don’t hesitate to reach out to our Support Team at 1-800-528-6201 or at support@axiscare.com. We appreciate your business and look forward to continuing to serve you.

Shannon
Owner in USA
Krankenhausversorgung & Gesundheitswesen, 11–50 Mitarbeiter
Verwendete die Software für: 6-12 Monate
Herkunft der Bewertung

In Betracht gezogene Alternativen:

Works Great!

5,0 vor 2 Monaten

Kommentare: Very good! Would recommend to others in the health care field. Good support team when issues arise and good training modules.

Vorteile:

Ease of use for Admin and on site staff.

Nachteile:

Nothing to dislike, good system and good integrations.

Antwort von AxisCare

vor 2 Monaten

Dear Shannon, thank you for your 5-star review! We’re thrilled that you find AxisCare easy to use and appreciate our support team and training modules. Your satisfaction is our top priority, and we’re delighted that you’re happy with our software and its integrations. Thank you for choosing AxisCare. If you need any assistance, feel free to contact our Support Team at 1-800-528-6201 or at support@axiscare.com.