Was ist AxisCare?
Entwickelt für private Pflicht- und Medicaid-Agenturen, ist AxisCares Web-basiertes System die anpassbare Lösung auf dem Markt. Keine zwei Agenturen sind gleich, also warum Deinen Betrieb ändern, um eine starre Software aufzunehmen? Mit voller Terminplanung, GPS Mobile App, automatischer Fakturierung, Abrechnung / Abrechnungs Integrationen, benutzerdefinierten Formularen und Reporting, ist AxisCare die flexible und einfach zu bedienende Software zur Planung in der Reinigungsmittelindustrie.
Wer verwendet AxisCare?
Wir dienen dem nicht medizinischen, privaten Home Care Markt, einschließlich Agenturen und Medicaid Abrechnung. AxisCare Kunden verbessern ihre Arbeitsabläufe, vereinfachen Buchhaltung & Gehaltsabrechnung, und haben komplette Berichterstattungs-Fähigkeiten.
Wo kann AxisCare bereitgestellt werden?
Cloud, SaaS, webbasiert, Mac (Desktop), Windows (Desktop), Android (mobil), iPhone (mobil), iPad (mobil)
Über den Anbieter
- AxisCare Software
- Ansässig in Waco, USA
- 2011 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Australien, Kanada, Vereinigte Staaten, Vereinigtes Königreich
Sprachen
Englisch
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Über den Anbieter
- AxisCare Software
- Ansässig in Waco, USA
- 2011 gegründet
- Telefon-Support
- Chat
Erhältlich in diesen Ländern
Australien, Kanada, Vereinigte Staaten, Vereinigtes Königreich
Sprachen
Englisch
AxisCare – Videos und Bilder
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AxisCare Funktionen
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GreyMAR
Bewertungen über AxisCare
Verifizierter Rezensent
Makes Scheduling a Breeze
Kommentare: AxisCare makes home care business a breeze. From scheduling to plan of care updates to billing everything is seamless.
Vorteile:
AxisCare is wonderful all around, but what I like most about it is the ease of scheduling clients. I am able to schedule sessions, change/cancel sessions, add in notes for those scheduled visits and so forth. AxisCare also allows users to easily set up and alter clients plans of care, alerts on birthdays, shows gaps in scheduling for clients and so forth. I have used many different types of software designed for home care agencies and AxisCare is one of the easiest ones to learn in my opinion. The customer service is also phenomenal.
Nachteile:
AxisCare occasionally runs slowly, but those days are few and far in between. Other than that there are no cons for me.
William B.
In Betracht gezogene Alternativen:
It's All About Relationships
Kommentare: It's all about relationships: [SENSITIVE CONTENT HIDDEN] etc etc....Thier team. This makes them a great part of our team and builds a long-term relationship, its not just a business agreement. It is very personal working with the team in TX, our needs are always addressed in an extremely quick manner and our concerns are addressed likewise. I had one office (started with Axiscare) i purchased another office (Generations) ... i compared the two for 8 months, i finally had to make the right decision which was to switch to Axiscare in both offices.... have NEVER regretted that decision. They have been partners in my success from the beginning, and will continue to be so.. Wil
Vorteile:
The Axis care team, is great, and although the presentation and system may not be as "flashy" as other software's, it is by far the best i have used. Also, on top of that the team is always there to both help and be-friend us. Not just for business, but also for personal enhancement and friendship.
Nachteile:
What things i did not like, i brought up as concerns, and they have always resolved the issues, or placed a change order in to resolve the software change desired.... no cons at this time.
Catherine W.
CW AxisCare
Kommentare: It's been a good experience but hard to use at first. Over time it became eerier just by trail and error
Vorteile:
Organizes the schedule, updates the caregivers
Nachteile:
It has a lot of features that are hard to find. Not user friendly
Antwort von AxisCare Software
letzte Woche
Hi Catherine, I'm sorry to hear that you have found our software difficult to use. Our goal is to strike the balance between easy to use and equipped with all the features that empower you to successfully run your agency. We designed our software based on the experience of actual homecare agency owners, and have continued to develop with feedback from agency homecare owners and operators. It seems we missed the mark with you and we are sad to hear that. Please feel free to reach out to our Support Team (support@axiscare.com) with any specific changes you feel would be helpful in making our software easier to use. We would also be more than happy to discuss best practices, where to find the training you need, and anything else that will help you in your journey towards using AxisCare to empower your agency and help them provide better care.
Melissa S.
Unfortunate disappointing end result
Kommentare: Horrible. The initial meeting with the sales rep was good but then as soon as he got the payment, he disappeared. The customer service team was not any better and they were rude to me. FYI, if you cancel before the end of your first 6 months (that you pay upfront for)you will not be refunded, even if it’s only been a month of service. Even if you repeatedly asked for the cancellation policy and nobody would give it to you, instead they ignored you, passed the buck, and got you frustrated until you canceled, not knowing they were going to keep hundreds of dollars from you which you rightfully deserve refunded.
Vorteile:
The caregiver’s app is easy to download and use.
Nachteile:
It is not user friendly at all. I’ve been using software for almost 17 yrs and all of them I have ever used I have been able to jump in and get to work. Not the case here. Making changes in the software was not easy either. I’ve used other software that was less expensive and much easier to use.
Antwort von AxisCare Software
letzte Woche
Hi Melissa, I'm sorry to hear that you did not find AxisCare easy to use. Our goal is to strike the balance between easy to use and equipped with all the features that empower you to successfully run your agency. We designed our software based on the experience of actual homecare agency owners, and have continued to develop with feedback from agency homecare owners and operators. It seems we missed the mark with you and we are sad to hear that. Please feel free to reach out with any specific changes you feel would be helpful in making our software easy to use. I also reviewed your interactions with our Customer Support Team. Our goal is to give you the information you require in a timely and friendly manner. I regret hearing that you were unsatisfied with our service. Please note that the contract you signed was for a one year term, and it was clear you would be responsible for all fees upon early termination. I wish you the best of luck in finding a software that meets your needs.
Ryan T.
In Betracht gezogene Alternativen:
Responsive, deep infrastructure. Unfortunate name.
Kommentare: One of the best things about Axiscare is that they have really responsive and helpful support staff. We have been in need of frequent help, and they have provided that in spades.
Vorteile:
Axis was very easy to implement across our home health care business. We were updating from paper time cards, so the biggest challenge was bringing our caregivers into a new technological reality. It only took a bit of training and a couple of weeks to pull it off. It helps that the admin staff was trained very thoroughly by the Axis staff. The interface is very easy to use and it keeps all of our notes and documents at our fingertips. Moreover, the interface seems to have been created by people that have done scheduling before, unlike some other software we looked at. It makes a huge difference for your staff as the thing they are in constant contact with feels right to them. I am very happy with Axis and am confident we made the right choice with them.
Nachteile:
The Axiscare app is my biggest complaint about the software. If I or the admin staff is using the website to alter things or update visits, it is flawless and responsive. When I get on my phone app it has problems from time to time. The biggest problem is that it sometimes crashes and makes me sign in again. This is not a major problem because I can just do that. It does lead to calls from frustrated caregivers that don't know why this is happening. It is a small complaint, and Axis may fix this by the time you are reading it, but it's really my only complaint about this software.
