Wer nutzt diese Software?

Our nearly one hundred years of experience serving the church, school and non-profit marketplace makes us stand head and shoulders above the competition. Do not settle for an online payment processor.

Durchschnittliche Bewertung

1 Bewertung
  • Gesamt 3 / 5
  • Benutzerfreundlichkeit 3 / 5
  • Kundenservice 1 / 5
  • Funktionen 3 / 5
  • Preis-Leistungs-Verhältnis 2 / 5

Produktdetails

  • Kostenlose Version Nein
  • Kostenlose Testversion Nein
  • Einsatz Cloud, SaaS, Web
    Mobile - iOS Native
    Mobile - Android Native
  • Training Live Online
    Dokumentation
  • Kundenbetreuung Support während der Geschäftszeiten
    Online

Angaben zum Hersteller

  • NCS Services
  • http://www.ncsservices.org/
  • Gegründet 1915

Über e-Giving

Nobody does online giving like NCS Services. With nearly 100 years of service in the church and faith based community, let our extensive experience help your church lead the way in the modern age of giving. We are dedicated to serving churches and and their members celebrate their faith on a daily basis.Where others simply process payments, NCS Services provides all of its customers with a dedicated Customer Relationship Manager whose sole focus is to help increase donations.

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e-Giving Funktionen

  • Anpassen von Spenden
  • Freiwilligen-Management
  • Geschenk-Management
  • Kampagnenmanagement
  • Mobile Spenden
  • Online-Spenden
  • Pfand-Management
  • Quittungen / Auszüge
  • Sachspenden
  • Spenden-Tracking
  • Spender-Datenbank
  • Subventions-Management
  • Veranstaltungsmanagement
  • Wiederkehrende Spenden

Die hilfreichsten Reviews für e-Giving

Product good for the donor but not so much for the administrator.

Mit Google übersetzen Bewertet am 8.3.2018
Susan M.
Finance Secretary
Verwendete die Software für: Mehr als 2 Jahre
Quelle des Nutzers 
3/5
Gesamt
3 / 5
Benutzerfreundlichkeit
3 / 5
Eigenschaften & Funktionalitäten
1 / 5
Kundenbetreuung
2 / 5
Preis-Leistungs-Verhältnis

Vorteile: As a donor, the software is easy to execute a contribution to my church for one-time payments or recurring gifts. There is an automated email to confirm the donation was successfully charged. I also like having access to the transaction history to see my prior gifts. As an administrator of the program for my church, I like the automated emails and alerts. I also like the ability to email the enrolled users in one email. Having this program enables the church to collect payments for programs from participants who do not carry checks or cash and accomodates their preferred method of payment.

Nachteile: As a donor, there is no where on the site to request help/support. There is neither a place to read instructions nor is there an instruction that the user must contact the organization you are donating to for assistance. As an administrator, the support is terrible. When we implemented the program 5+ years ago, we had a very responsive representative. Once that person left the company, there was no resource to obtain timely support. The company recently changed platforms and the migration was very frustrating for the administrator and users. We did not receive notification the change was occurring. Several donors' recurring gift schedules did not transfer to tge new platform which resulted in the organization losing regular gifts until the user could figure it out. The data does not download to CSV as nicely as the old platform. Some data such as a date can be a date and many more charachters which hampers sorting etc. My biggest dislike is that NCS does not support the user/donor. The model expects the organization to assist users when they trouble. Like many of NCS clients, we are a small church who rely on volunteers. My talent is not software support and thus I am at a loss at times when the donor is unable to log in.

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