Was ist CheckMarket?
Enterprise-Umfrage-Software-Lösung mit mehr als 10.000 Anwendern in 150 Ländern. Führe schöne Umfragen durch und gewinne umsetzbares Feedback! Starte durch Einbettung der ersten Frage in einer E-Mail, stelle Benachrichtigungen für Follow-up ein, realisiere Textanalyse, teile Berichte und Dashboards in SPSS, Word, Powerpoint, Excel und vieles mehr. Integration mit Slack, Zendesk, CRM und vielem mehr. Inklusiv unbegrenzte Anzahl von Benutzern und funktioniert in 40 Sprachen. Zu den Kunden zählen Cigna, Toyota, Citibank, Q8, Heineken, Sony, ...
Wer verwendet CheckMarket?
CheckMarkets Befragungsplattform wird von vielen Regierungsstellen, großen Unternehmen, kleinen Unternehmen und Einzelpersonen auf der ganzen Welt verwendet, für alles von Kundenzufriedenheit bis hin zu Mitarbeiterbefragungen.
Wo kann CheckMarket bereitgestellt werden?
Cloud, SaaS, webbasiert
Über den Anbieter
- CheckMarket
- 2002 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Sprachen
Englisch, Französisch, Niederländisch
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Über den Anbieter
- CheckMarket
- 2002 gegründet
- Telefon-Support
- 24/7 Live-Support
- Chat
Sprachen
Englisch, Französisch, Niederländisch
CheckMarket – Videos und Bilder
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CheckMarket Funktionen
Alternativen für CheckMarket
Bewertungen über CheckMarket
Toon
GO team
Kommentare: I use it internally & externally. It looks professional and it's efficient tool overall.
Vorteile:
The customer service is the best thing about this product. Even if I don't understand something at once, I am only one call away from the solution. They are very friendly and really patient, even if I have the most stupid questions!
Nachteile:
If I want send a mailing from CheckMarket to track the surveys, it might come in the spam inbox.
Melanie
In Betracht gezogene Alternativen:
Checkmarket Software - My feedback :)
Kommentare: I highly appreciate all the professional help we get from the checkmarket support team & the online support pages. When speaking to the team, there is not only always timely & client friendly feedback, but also always straight to the point = excellent understanding of my issue & solution approach. The team usually directly offers one or multiple solutions to the problem raised (e.g. complex configuration), plus an explanation of what happened or why my config didn't work as expected, so it allows me to build my knowledge over time and get the best use out of the tool. Honestly one of the best tool & client services I've ever experienced on the large landscape of online tools I continously use.
Vorteile:
Extremely flexible / highly customizable to specific needs, and a million possibilities to configure the surveys as you need them, in terms of branching/prefill/depending fields/CSL coding, etc but also branding-wise. We also appreciate the notification feature that can be based on various conditions, we love the easy buildable online dashboards, easy filter.. ability to share (protected or non-protected) those dashboards, possibility to use an own domain. Of course we highly appreciate the features to manage imports/exports of data in bulk and the different distribution channels and possibilities, even to be able to link surveys in between them. The software is also very intuitive and support pages (+ the support team) are well done and are very useful.
Nachteile:
In certain cases (specific needs) we have to work with complex turnarounds to get to the ideal configuration. For branching the IF + AND + OR is great but especially with the OR certain cases are not technically working well, and we need to put quite time consuming workarounds in place. Another little frustration is the survey pdf - so this one is GREAT GREAT GREAT to have and broadly/very much used, but if we could customize (at least slightly) in between different surveys that would be a really valuable one too. One other feature we hope for is that text boxes keep the exact format of the text entered into the text box by the survey respondent (e.g. line breaks, bullets...) All I can think of for now :)
Loekie
Easy to use, good insights and good support
Kommentare: We use it for internal and external surveys. I works good and is very flexible.
Vorteile:
The system is flexible and easy to use and the support team is very helpfull
Nachteile:
We still need extra tools for reporting, so the output is not always suitable for us and there are limits on the respondents, which is sometimes a problem for us
Marc
In Betracht gezogene Alternativen:
The perfect solution for creating online surveys.
Kommentare: We now have a tool within the company that is used by multiple teams for all kind of projects: from large customer surveys and NPS surveys, to small internal projects as sending invites for events or polling our employees about their job. As the tool is easy to use and no training is needed, everyone can start creating surveys right away.
Vorteile:
- 7/7 support with correct, helpful answers and tips & tricks. The response times are impressive - A tool with lots of features, I cannot think of one that is missing. - You can create and share custom dashboards and reports. - You can set up closed loops for contacting dissatisfied customers. - They have specific features for NPS surveys. - Multilingual surveys are possible - You can choose where in the world your data are stored. - They offer additional services if you lack time or experience. - The value for money is top. - You can distribute surveys through multiple channels (including email, SMS, QRcode) - Surveys and emails work great on mobile devices. - The number of users is unlimited.
Nachteile:
The reporting optiosn were limited but as they released a new version that allows you to create custom dashboards and reports with lots of features, I cannot fidn another 'con'.
Chantal
Checkmarket - Ideal to send out Customized Surveys
Kommentare: I'm really very pleased with the tool. I can not say that there is something I'm not satisfied about. Not only the tool, but also the customer service is top!
Vorteile:
You can lay-out all type of questions Process roadmap that is designed - userfriendly Possibilities to report afterwards
Nachteile:
I don't think there is something not to like. But I'm interested in knowing as much as possible about 'how to score' your answers. I see that a lot of people in our company use the tool, but they very often don't know how to score. And often you are under time pressure - not always easy to deep-dive in all the information on the site. Especially when you don't use the tool frequently.
