CheckMarket

Great software, excelent solution!

Kommentare: This solution will save many hours of lost work.

Vorteile:

When I was looking for a software solution, what captured my attention to CheckMarket was the infinity of possibilities. Not only in the surveys available but also to report their results. In adittion, the support team was always there for us even in demo time period.

Nachteile:

It would be nice to allow export data to adittional formats.

First time user satisfaction

Kommentare: I was able to customize my survey on a budget. In future projects, I'm willing to spend more if possible to explore other features.

Vorteile:

The features offer rich opportunities to customizing a survey. The design can also be very neat, minimalist and prevent distractions.

Nachteile:

The display logic was the most complicated feature for me that I will need more support on.

it is a nice introduction

Kommentare: We have a NPS score! We started working with CM since august this year.
I'm satisfied but hope to get more knowledge about future developments of checkmarket. Customer behaviour is changing. Customers are tired of getting so many surveys.
I met a company named Starred.nl from Amsterdam. They present short testimonials in 1 screen. Easy to deal with. For me that is the future. Expescially if you send a survey after live contact. I'm curiouse if checkmarket see a oppertunity for the future (new generation customer). Further more I a satified customer!

Daily Equipment inspections

Kommentare: The support has been superior. The team is always willing to jump on a remote session and take the time to understand what you are trying to do, teach you how to set it up, and show you additional functions you might not have thought of to improve functionality.
With our equipment survey, they added functionality so we could show pictures right in the application, making it easier for operators to identify components. that was above and beyond what I was expecting.

Vorteile:

We originally used this product due to COVID-19 to check people into our construction sites. Within 3 days we had it deployed for testing and within a week we had it deployed to 30 different construction sites and 4 offices. We are now ready to deploy a survey that replaces our paper process for daily equipment inspections. Each fork lift, air compressor, skid steer, etc. that needs an inspection performed will have a QR code attached to it that the operator can scan with their cell phone. The operator is taken to the survey needed for that type of equipment and can perform the inspection on line. Results are sent electronically to the back office.

Nachteile:

I cannot really think of any cons I do not like about the product.

Easy to use and great customer service (research team)

Kommentare: Everything has worked as expected - great features, easy to use, easy to find guidance. The customer service of CheckMarket research team has really surprised me positively - They have always responded quickly to my e-mails (we bought some respondents for concept test) and helped me and spare no effort (Thank You [SENSITIVE CONTENT HIDDEN]!).

Vorteile:

It's easy to use and has advanced features. The possibility to update contact lists with additional information was important for us. It's also very easy to find guidance from the webpage about how to use the software, that was also important for us. Pricing is based on number of respondents, not users, and it's very easy to add users - that works well for us. One important thing was also that you can buy respondents globally and full service if needed. These were the reasons we selected CheckMarket and it has been excellent choice!

Nachteile:

I don't really have experienced anything negative yet.