CheckMarket

Kommentare: We now have a tool within the company that is used by multiple teams for all kind of projects: from large customer surveys and NPS surveys, to small internal projects as sending invites for events or polling our employees about their job. As the tool is easy to use and no training is needed, everyone can start creating surveys right away.

Vorteile: - 7/7 support with correct, helpful answers and tips & tricks. The response times are impressive
- A tool with lots of features, I cannot think of one that is missing.
- You can create and share custom dashboards and reports.
- You can set up closed loops for contacting dissatisfied customers.
- They have specific features for NPS surveys.
- Multilingual surveys are possible
- You can choose where in the world your data are stored.
- They offer additional services if you lack time or experience.
- The value for money is top.
- You can distribute surveys through multiple channels (including email, SMS, QRcode)
- Surveys and emails work great on mobile devices.
- The number of users is unlimited.

Nachteile: The reporting optiosn were limited but as they released a new version that allows you to create custom dashboards and reports with lots of features, I cannot fidn another 'con'.

Kommentare: Excellent. I have the product I planned before I started at a reasonable cost.

Vorteile: The product helps to construct really flexible surveys, with conditional follow on questions that make the survey really quick and simple for the respondent, reducing the number of questions they need to complete to give you the data you need.

Nachteile: Its complex, because its so customisable, but the support is first class.

Kommentare: It does not require a great deal of software skills to use CheckMarket and programme your online survey. Furthermore, if anything does not turn out the way you planned, the CheckMarket team is ready to guide you through the software and show its possibilities. While the lay-out options are rather limited, each survey is appealing to respondents and yields a good response rate. The possibility to send a reminder to participate is a great feature that contributes to a high response and so are the tips and tricks that are posted online. Recently, our company also used the CheckMarket panel to survey a representative sample of 1 000 persons. We could monitor the response in real time and were able to close the survey after 10 days while it would have taken us weeks to reach the same group of people through alternative channels. It is definitely worth considering this way of distributing your online survey when you are looking for a high response rate among people with a certain profile in a short period of time. You can achieve great results by joining forces with the CheckMarket team!

Vorteile: It is easy to use, has a lot of features and the support team is easy to reach and helps you wherever possible.

Nachteile: The difficulty to change the lay-out of questions and the invitation mail. There are some buttons, but the options are limited.

Kommentare: lots of time, nice and professional reports

Vorteile: Versatile tool with lots of customization possibilities

We use this tool for various trainings and events. Thanks to its ease of use and customizations we saved a lot of time and achieve a greater professional appearance.

Lots of functions, many question types

Nachteile: If you make changes or corrections in the invitation mails, you have to click often to make the same changes in the remindermails.

Kommentare: I am extremely happy and satisfied with the Checkmarket tool and Customer Service so far. Keep the excellent work.

Vorteile: Very flexible to build surveys exactly for our needs. Userfriendly/easiness to use. Possibility to learn and work out logics/solutions oneself. Wide range of possibilities to improve layout and improve the experience for the people who will receive the surveys (question embedded in email, layout, personalizable email address and fields). Online formulare was built by the customer service team for us and combined with one survey, in order to make it easy for various internal teams to access a common survey and send surveys individually as when they need to - without even logging into the system. Excellent experience with your customer service who are very friendly and professional, trying to investigate/help straight away, and this not only now as we are clients (having purchased the license) but even also already during the set-up process and pilot phase with the free license.

Nachteile: At the moment I cannot even think of anything better.