CheckMarket

GO team

Kommentare: I use it internally & externally. It looks professional and it's efficient tool overall.

Vorteile:

The customer service is the best thing about this product. Even if I don't understand something at once, I am only one call away from the solution. They are very friendly and really patient, even if I have the most stupid questions!

Nachteile:

If I want send a mailing from CheckMarket to track the surveys, it might come in the spam inbox.

Daily Equipment inspections

Kommentare: The support has been superior. The team is always willing to jump on a remote session and take the time to understand what you are trying to do, teach you how to set it up, and show you additional functions you might not have thought of to improve functionality.
With our equipment survey, they added functionality so we could show pictures right in the application, making it easier for operators to identify components. that was above and beyond what I was expecting.

Vorteile:

We originally used this product due to COVID-19 to check people into our construction sites. Within 3 days we had it deployed for testing and within a week we had it deployed to 30 different construction sites and 4 offices. We are now ready to deploy a survey that replaces our paper process for daily equipment inspections. Each fork lift, air compressor, skid steer, etc. that needs an inspection performed will have a QR code attached to it that the operator can scan with their cell phone. The operator is taken to the survey needed for that type of equipment and can perform the inspection on line. Results are sent electronically to the back office.

Nachteile:

I cannot really think of any cons I do not like about the product.

it is a nice introduction

Kommentare: We have a NPS score! We started working with CM since august this year.
I'm satisfied but hope to get more knowledge about future developments of checkmarket. Customer behaviour is changing. Customers are tired of getting so many surveys.
I met a company named Starred.nl from Amsterdam. They present short testimonials in 1 screen. Easy to deal with. For me that is the future. Expescially if you send a survey after live contact. I'm curiouse if checkmarket see a oppertunity for the future (new generation customer). Further more I a satified customer!

Easy to use and great customer service (research team)

Kommentare: Everything has worked as expected - great features, easy to use, easy to find guidance. The customer service of CheckMarket research team has really surprised me positively - They have always responded quickly to my e-mails (we bought some respondents for concept test) and helped me and spare no effort (Thank You [SENSITIVE CONTENT HIDDEN]!).

Vorteile:

It's easy to use and has advanced features. The possibility to update contact lists with additional information was important for us. It's also very easy to find guidance from the webpage about how to use the software, that was also important for us. Pricing is based on number of respondents, not users, and it's very easy to add users - that works well for us. One important thing was also that you can buy respondents globally and full service if needed. These were the reasons we selected CheckMarket and it has been excellent choice!

Nachteile:

I don't really have experienced anything negative yet.

Easy to use and great support

Kommentare: It does not require a great deal of software skills to use CheckMarket and programme your online survey. Furthermore, if anything does not turn out the way you planned, the CheckMarket team is ready to guide you through the software and show its possibilities. While the lay-out options are rather limited, each survey is appealing to respondents and yields a good response rate. The possibility to send a reminder to participate is a great feature that contributes to a high response and so are the tips and tricks that are posted online. Recently, our company also used the CheckMarket panel to survey a representative sample of 1 000 persons. We could monitor the response in real time and were able to close the survey after 10 days while it would have taken us weeks to reach the same group of people through alternative channels. It is definitely worth considering this way of distributing your online survey when you are looking for a high response rate among people with a certain profile in a short period of time. You can achieve great results by joining forces with the CheckMarket team!

Vorteile:

It is easy to use, has a lot of features and the support team is easy to reach and helps you wherever possible.

Nachteile:

The difficulty to change the lay-out of questions and the invitation mail. There are some buttons, but the options are limited.

Powerful market research tool !

Vorteile:

So intuitive, continously improved with more and more interesting and useful features, amazing customer service, enables to do almost all what I can imagine.

Nachteile:

Often difficult (or even impossible) to find information I am looking for in the help center, there are some things that I am not able to do (personal default templates for reminder e-mails, for example), a first disappointing experience with support on CSL.

Great for Feedback

Kommentare: I've had next to no trouble from this software. Need to make a survey? Look no further.

Vorteile:

I enjoy how simple this software is to use. It is very straightforward and I had no issues creating effective surveys for feedback.

Nachteile:

I always seem to think that any survey software would benefit from having some type of way to add further customization options, such as adding images, sound clips, or something along those lines. Not always necessary to make a good survey, but could definitely give a competitive edge.

Great software, excelent solution!

Kommentare: This solution will save many hours of lost work.

Vorteile:

When I was looking for a software solution, what captured my attention to CheckMarket was the infinity of possibilities. Not only in the surveys available but also to report their results. In adittion, the support team was always there for us even in demo time period.

Nachteile:

It would be nice to allow export data to adittional formats.

Very useful

Vorteile:

There are some incredible capabilities in this software. We have juggled through multiple survey software and this is arguably the best we've had. The capabilities are endless.

Nachteile:

No real issues for me. I suppose it could take time to learn the software, but it is easily worth it.

consumer research on the knowledge and appreciation of a new healthy food guide

Kommentare: very customer friendly and quick service

Vorteile:

very flexible (types of questions, adding options and images) the questionnaire was intuitive and easy to use

Nachteile:

i have no negative aspects to mention...

The best I ever used

Vorteile:

Multi-lingual, easy, powerful, excellent reporting

Nachteile:

Nothing to mention. I just proposed to develop multi-waves evolutions in the reporting (but helpdesk gave me a solution I'll try)

Good quality, great support and flexibility

Kommentare: Thanks to CheckMarket we have been able to set up qualitative and user friendly questionnaires that help us service our clients in a professional way

Vorteile:

the software is trustworthy and flexible

Nachteile:

takes time to find your way within the software

Top platform with top suppurt

Kommentare: And if you have a problem, there is a fantastic help desk that you can always email and call. And they stay polite and patient, even you frequently have contacted them

Vorteile:

Very user friendly and intuitive platform with a lot of possibilities.

Nachteile:

Easy branching and extraction tools even for people like me who don't have a lot of programming skills.

Great!

Vorteile:

There is so much to discover! A lot of potential! Especially in the automation of evaluations there's much more to discover. We keep using it more and more

Nachteile:

Templating for surveys and mails could be easier. Customer support does help with this, but when you want to do it by yourself, you have to know a lot of code.

Can't be anything else but positive. Perfect tool and even more perfect customer service.

Vorteile:

Low costs, easy to use and great support within the tool and if that's not working perfect support from customer service. Very friendly and flexibel people.

User friendly and great customer service

Kommentare: This tool gives you in a split of a second an overview of the results of the survey you launched. When you encounter a problem, a great team of reps takes care of a persistant follow-up and a tailored answer/solution.

Vorteile:

User friendlyness and a great customer service

Nachteile:

Building a survey is not always that easy and integrating data files needs good and accurate knowledge of the tool (e.g. abbreviations of the countries)

Good assistance & fast

Kommentare: very fast; good quality of results; in case of questions : fast answers and very clear; tool easy to use

Quick, easy and powerful, great service included!

Vorteile:

It is very easy to use the tool online. Survey's are set up in no time and if you do have some questions, customer support is very helpful and quick to give you an answer.

Nachteile:

The graphical user interface (GUI) is not always as intuitive. Translations between survey languages is sometimes more laborious because they cannot be displayed alongside eachother.

Great surveytool

Kommentare: Very easy to use surveytool with lots of options. We use CheckMarket for various surveys, from very simple to longer and more complicated. The tool is very easy to use and results are easy to analyse. Checkmarket enables us to do more research in less time.

Vorteile:

Easy to use Friendly and helpful support

Multi-lingual software for global marketing

Kommentare: I need to reach and report to a bilingual audience and that's the advantage of Checkmarket

Vorteile:

set up with built-in words and phrases for french

Nachteile:

It is not easy to use and unlike most of its competitors it doesnt' have lots of videos demonstrating techniques on the internet.

Checkmarket Review

Kommentare: Checkmarket is a really "ready to use" tool with a fantastic support behind. We use the tool almost for all our customer research, from a small easy survey to a big and complex research project.

Vorteile:

Easy to use, self explaining, support module

Nachteile:

no idea

Easy to use & good looking tool to contact group a of people (intern & extern)! Super Support Team!

Vorteile:

The service is incredible. The Product works very intuitive and looks good. Easy to use. Client friendly ..

Good service, wide range of possibilities, easy to use graphic exploration of your temporary data

Kommentare: Pro's: Good service, wide range of possibilities, easy to use graphic exploration of your temporary data. Very good integration with SPSS / CSV files. Excellent customer service and support. Cons: Graphic customizing possibilities could be a bit better (different knobs and buttons, use of buttons of your own, ...). The design and look is very cutting edge as for today.

Easy to use for Surveys

Kommentare: We are using Checkmarket for several years now and we are happy with the service. We receive immediately an answer from support, the follow-up well on our requests and the system is easy to use. We use however the system for a more complex purpose and this is not always ideal. the reports for example are not easy to adapt (i.e. the headings).

360° feedback Nagelmackers

Kommentare: Excellent service, software easy to use, even without any experience. Helpdesk very Professional. Excellent price/quality.