--- description: Detaillierte Informationen über PhoneBurner zu Benutzerfreundlichkeit, Funktionen, Kosten, Vor- und Nachteilen aus verifizierten Nutzer-Erfahrungen. Lies Ratings & Bewertungen und entdecke ähnliche Tools. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PhoneBurner Erfahrungen, Vor- und Nachteile – Capterra Deutschland 2026 --- Breadcrumb: [Startseite](/) > [Inside-Sales-Software](/directory/30680/inside-sales/software) > [PhoneBurner](/software/134672/phoneburner) # PhoneBurner Canonical: https://www.capterra.com.de/software/134672/phoneburner Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/134672/phoneburner?page=2) > Cloudbasierter Power Dialer/CRM: Wähle bis zu 80 Kontakte/Stunde, hinterlasse sofort Voicemails und E-Mails, verwalte Kontakte und schließe mehr Verkäufe ab. > > Bewertung: **4.8/5** von 176 Nutzern. Top bewertet für **Weiterempfehlungsquote**. ----- ## Übersicht ### Wer verwendet PhoneBurner? Vertriebsmitarbeiter\*innen und KMU-Kund\*innen und Teams, die das Telefon als Verkaufstool nutzen und das Kontaktmanagement, die Nachverfolgung und den Verkaufsworkflow vereinfachen möchten. ## Kurzstatistiken und Ratings | Metrik | Bewertung | Detail | | **Gesamt** | **4.8/5** | 176 Nutzerbewertungen | | Bedienkomfort | 4.7/5 | Auf Basis der Gesamtbewertungen | | Kundenbetreuung | 4.7/5 | Auf Basis der Gesamtbewertungen | | Preis-Leistungs-Verhältnis | 4.6/5 | Auf Basis der Gesamtbewertungen | | Funktionen | 4.6/5 | Auf Basis der Gesamtbewertungen | | Empfehlungsprozentsatz | 90% | (9/10 Weiterempfehlungsquote) | ## Über den Anbieter - **Unternehmen**: PhoneBurner - **Region**: Ladera Ranch, USA - **Gegründet**: 2009 ## Gewerblicher Kontext - **Startpreis**: 165,00 $ - **Preismodell**: (Kostenlose Testversion) - **Zielgruppe**: Selbstständig, 2–10, 11–50, 51–200, 201–500, 501–1.000, 1.001–5.000, 5.001–10.000, 10.000+ - **Bereitstellungen und Plattformen**: Cloud, SaaS, webbasiert - **Unterstützte Sprachen**: Englisch - **Verfügbare Länder**: Kanada, Vereinigte Staaten ## Funktionen - Aktivitäts-Dashboard - Alarmfunktion / Benachrichtigungen - Anpassbare Berichte - Anruf-Transkription - Anrufaufzeichnung - Anrufer-ID - Anrufprotokoll - Anruftext-Aufzeichnung - Anrufüberwachung - Aufgabenmanagement - Aufzeichnung - Automatische Anrufverteilung - Automatisches Telefonwahlgerät - Berichterstattung / Analyse - Berichterstattung über Anrufe - CRM - Call-Center-Management - Computer Telephony Integration - Dashboard - E-Mail-Management - Eingehende Berichterstattung - Ereignisgesteuerte Aktionen - Für Versicherungsbranche - Gesprächsdauer - IVR - Im Voraus aufgezeichnete Nachrichten - Kampagnenmanagement - Kontaktmanagement - Kostenanalyse - Kundenmanagement - Leadmanagement - Listen-Management - Management der Anruflisten - Mehrfache Skripts - Multi-Channel-Kommunikation - Nutzungsverfolgung/-analyse - Outbound-Berichterstattung - Performance Management - Power Dialer - Prädiktive Wähler - Sales-Pipeline-Management - Terminplanung - Third-Party Integrations - Umleitung der Anrufe - Verfolgung von Interaktionen - Verwalten nicht bearbeiteter Anrufe - VoIP (IP-Telefonie) - Voice-Mail - Warteschlangenmanagement - Weiterleitung von Anrufen (Call Routing) ... und 4 weitere Funktionen ## Integrationen (22 insgesamt) - Apollo - Callblitz - Constant Contact - Dynamics 365 - Google Calendar - HubSpot CRM - JobDiva - Jungo - Keap - Mailchimp - Nimble - Operations Hub - Outreach - Pipedrive - Podio ... und 7 weitere Integrationen ## Optionen für Kundensupport - E-Mail/Helpdesk - FAQ/Forum - Wissensdatenbank - Telefon-Support - Chat ## Category - [Inside-Sales-Software](https://www.capterra.com.de/directory/30680/inside-sales/software) ## Ähnliche Kategorien - [Inside-Sales-Software](https://www.capterra.com.de/directory/30680/inside-sales/software) - [Call-Center Software](https://www.capterra.com.de/directory/30007/call-center/software) - [Call Recorder](https://www.capterra.com.de/directory/30533/call-recording/software) - [Predictive Dialer](https://www.capterra.com.de/directory/30597/predictive-dialer/software) - [Dialer Software](https://www.capterra.com.de/directory/30999/auto-dialer/software) ## Alternativen 1. [Ringover](https://www.capterra.com.de/software/169627/ringover) — 4.7/5 (862 reviews) 2. [Convoso](https://www.capterra.com.de/software/76768/cloud-predictive-dialer) — 4.5/5 (386 reviews) 3. [DialedIn CCaaS](https://www.capterra.com.de/software/29589/callcenternow) — 4.8/5 (315 reviews) 4. [LiveAgent](https://www.capterra.com.de/software/102188/liveagent) — 4.7/5 (1755 reviews) 5. [Zendesk Suite](https://www.capterra.com.de/software/164283/zendesk) — 4.4/5 (4076 reviews) ## Nutzerbewertungen ### "Outstanding CRM for Generating More Calls, Emails, and Voicemails" — 5.0/5 > **Tom** | *6. Januar 2021* | Finanzdienstleistungen | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: Extremely easy to use. Automates calling, sending emails, and leaving voicemails. You can make 2-4 times more calls, emails, and voicemails with PhoneBurner than you can without it. It's the fastest way to contact customers and prospective clients. You can easily customize the software to build the sales process you want to implement and make changes at any time. We love it\! > > **Nachteile**: It does not have any sales analytics or revenue projections. You can use it in conjunction with another CRM to have the best of both worlds (the fastest possible calls, emails, and voicemails with PhoneBurner and sales analytics and pipeline management with an attached CRM). > > Extremely happy with this company and their customer service. They did a great job of setting us up and continue to provide very fast, efficient customer service. ----- ### "Best customer service of all 7 call software I used. Outstanding." — 5.0/5 > **Alexandre** | *6. November 2019* | Marketing & Werbung | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: I used 7 differents call softwares. I used : Five9, Vocalcom, Fenero, 3Clogic, AAvaz. Nothing compare to the service phoneburner gave me. With all other software, it oscillated between bad service, to outright fraud (Fenero was the worst). Not only everything work perfectly fine but when you got questions, a dedicated staff fix everything with you in a matters of seconds. With Five9, I spent up to 20 hours a weeks, trying to fix all the problems for 6 weeks until they just gave up and refunded me (I do give them credit for that). > > **Nachteile**: I would like to see a feature to listen, whisper and bargin. Especially to train my home based agents. > > You pay for problems NOT happening. You pay for not having to fix issues. You pay for outstanding service. Phoneburner is my peace of mind. ----- ### "HOMEstretch ROC Phoneburner Review" — 3.0/5 > **Verifizierter Rezensent** | *27. Oktober 2025* | Immobilien | Empfehlungsbewertung: 3.0/10 > > **Vorteile**: Allows me to dial more efficiently. I can get through a much higher volume of calls by using the power dialer and voicemail recorder features > > **Nachteile**: Has problems where I can't see the name of the person I'm calling. This really hurts my credibility and my ability to build relationships on the phone > > The lack of name being shown before I get on the phone makes it nearly unusable, and I only use it when I am rushing to try to contact as many leads as possible. I would use it much more if it integrated better with our CRM and showed me the names of who I was calling ----- ### "Making 400 calls per shift has never been easier" — 5.0/5 > **John** | *3. Juli 2019* | Verbraucherdienste | Empfehlungsbewertung: 10.0/10 > > **Vorteile**: This software is feature-rich and powerful. Employees save time by having their call queue preloaded for them. They can also choose who and how many people they want to call. The uses for PhoneBurner really are endless. They can be used for outbound sales as well as following up with customers. The onboarding help they give you is fantastic. Another huge plus is no minimum seats. The UI is fantastic. > > **Nachteile**: The menu could be organized a little better. I would really love if the report section had a link on the top so I could quickly track how my team is doing instead of the current configuration where it is buried a bit. Also, I would like it if they would add one more folder level. I have a tendency to segment my lists intensively so on the top level it gets a bit crowded. ----- ### "Getting a lot more done with this tool" — 4.0/5 > **Neal** | *20. Dezember 2019* | Internet | Empfehlungsbewertung: 9.0/10 > > **Vorteile**: Our call rates have increased dramatically because of this tool. We had a mountain of old leads that we just couldn't get through manually and PhoneBurner has now breathed new life in to them. The voicemail drop feature allows us to just move on rather than spending that time leaving a message. Big time saver. > > **Nachteile**: Hubspot integration. One of the reasons we purchased PhoneBurner was due to it's integration with Hubspot. It was listed as a product with premium integration in Hubspot's app marketplace. However during implementation we discovered that it only syncs with free-text fields in Hubspot, which is a little strange. As a result it's a little hard to track lead status since they are in dropdown format. > > Despite the integration issues this tool is great. I spend much more time speaking with people rather than leaving voicemails. ----- Seite: 1 / 8\ Weiter: [Nächste Seite](https://www.capterra.com.de/software/134672/phoneburner?page=2) ## Links - [Auf Capterra anzeigen](https://www.capterra.com.de/software/134672/phoneburner) ## Diese Seite ist in den folgenden Sprachen verfügbar | Sprache | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Strukturierte Daten